Table of Contents
Advertisement
No Paper
Paper Jam
Take Label
Cannot download a file
to memory (FLASH /
DRAM/CARD)
Cannot access SD card
Poor Print Quality
* Running out of label.
* The label is installed
incorrectly.
* Gap/black mark sensor
is not calibrated.
* Gap/black mark sensor
is not set properly.
* Make sure label size is
set properly.
* Labels may be stuck
inside the printer
mechanism.
* Peel function is enabled.
* The space in memory is
full.
* SD card is damaged.
* SD card doesn't insert
correctly.
* Use the non-approved
SD card manufacturer.
* Ribbon and media is
loaded incorrectly
* Dust or adhesive
accumulation on the
print head.
* Print density is not set
properly.
* Printhead element is
damaged.
* Ribbon and media are
incompatible.
* The printhead pressure
is not set properly.
- 59 -
* Supply a new label roll.
* Please refer to the steps in user's
manual to reinstall the label roll.
* Calibrate the gap/black mark
sensor.
* Calibrate the media sensor.
* Set media size correctly.
* Remove the stuck label inside the
printer mechanism.
* If the peeler module is installed,
please remove the label.
* If there is no peeler module in
front of the printer, please switch
off the printer and install it.
* Check if the connector is plugging
correctly.
* Delete unused files in the
memory.
* Use the supported capacity SD
card.
* Insert the SD card again.
* The supported SD card spec and
the approved SD card
manufacturer.
* Reload the supply.
* Clean the print head.
* Clean the platen roller.
* Adjust the print density and print
speed.
* Run printer self-test and check
the print head test pattern if there
is dot missing in the pattern.
* Change proper ribbon or proper
label media.
* Adjust the printhead pressure
adjustment knob.
* The release lever is not properly
latched properly.
Advertisement
Table of Contents
