AMT Datasouth Fastmark M5e User Manual page 60

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Missing print on the left
or right side of label
Gray line on the blank
label
Irregular print
Label feeding is not
stable (skewed) when
printing
Skip labels when
printing
Wrinkle Problem
RTC time is incorrect
after printer reboot
The left printout
alignment is incorrect
* Wrong label size setup. * Set the correct label size.
* The print head is dirty.
* The platen roller is dirty.
* The printer is in Hex
Dump mode.
* The RS-232 setting is
incorrect.
* The media guide does
not touch the edge of
the media.
* Label size is not
specified properly.
* Sensor sensitivity is not
set properly.
* The media sensor is
covered with dust.
* Printhead pressure is
incorrect.
* Ribbon installation is
incorrect.
* Media installation is
incorrect.
* Print density is incorrect.
* Media feeding is
incorrect.
*The battery has run
down.
* Wrong label size setup.
* The parameter Shift X in
LCD menu is incorrect.
- 60 -
* Clean the print head.
* Clean the platen roller.
* Turn off and on the printer to skip
the dump mode.
* Re-set the Rs-232 setting.
* If the label is moving to the right
side, please move the label guide
to left.
* If the label is moving to the left
side, please move the label guide
to right.
* Check if label size is setup
correctly.
* Calibrate the sensor by Auto Gap
or Manual Gap options.
* Clean the GAP/Black mark
sensor with air.
* Please refer to Ribbon Flow
Adjustment section.
* Please set the suitable density to
improve the print quality.
* Adjust label guides to remove
drag or interference.
* Replace battery on the main
board.
* Set the correct label size.
* Press [MENU]  [SELECT] x 3
 [DOWN] x 5  [SELECT] to
fine tune the parameter of Shift X.

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