View And Manage The Event Log - NETGEAR C6250 User Manual

• If your modem router's IP address was changed and you do not know the current IP
address, use an IP scanner application to detect the IP address. If you still cannot find the
IP address, clear the modem router's configuration to factory defaults. This sets the
modem router's IP address to 192.168.0.1. For more information, see
Router to Its Factory Default Settings
page 195.
• Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using
Internet Explorer, click the Refresh button to be sure that the Java applet is loaded.
• Try quitting the browser and launching it again.
• Make sure that you are using the correct login information. The user name is admin, and
the default password is password. Make sure that Caps Lock is off when you enter this
information.
• If you are attempting to set up your modem router behind an existing router in your
network, turn on router mode to enable the modem router to function as a bridge to the
router (see Cable the Modem Router to a Router and Use Bridge Mode

View and Manage the Event Log

The event log is a detailed record of events that occur between the modem router and the
cable service provider's cable modem termination system (CMTS). Such events include
firmware downloads, DOCSIS time-outs, WiFi channel changes, and login authentications to
the CMTS.
The event log might help your cable service provider to troubleshoot problems and isolate
faults that might occur. Technical support might ask about events that are listed in the event
log.
To view or clear the event log:

1. Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Type admin for the user name and type your password.
If you did not yet personalize your password, type password for the password.
4. Click the OK button.
The BASIC Home page displays.
5. Select ADVANCED > Administration > Event Log.
AC1600 WiFi Cable Modem Router
on page 113 and
Diagnostics and Troubleshooting
187
Return the Modem
Factory Default Settings
on page 17).
on