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The Event Log page displays a table that shows, for each event, the time that the event
occurred, the priority of the event (0 being the highest priority and 6 the lowest), and a
detailed description.
The previous figure show an event with priority 3 that occurs when the modem router
cannot synchronize its time with a server.
6.
To refresh the page, click the Refresh button.
The information onscreen is updated.
7.
To clear the log entries, click the Clear Log button.
All entries are removed from the table.
Troubleshoot the Internet Connection
If your modem router cannot access the Internet, check the cable connection.
Troubleshoot the Cable Link
If your modem router is unable to access the Internet, first determine whether the cable link
with the service provider is working. The Downstream LED
indicate the state of this connection.
AC1600 WiFi Cable Modem Router
Diagnostics and Troubleshooting
188
and Upstream LED
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Troubleshooting
