NETGEAR Nighthawk AX6 User Manual
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NETGEAR Nighthawk AX6 User Manual

NETGEAR Nighthawk AX6 User Manual

Ax2700 wifi cable modem router
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User Manual
Nighthawk AX6 AX2700 WiFI Cable Modem
Router
Model CAX30
April 2021
202-12054-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR Nighthawk AX6

  • Page 1 User Manual Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 NETGEAR, Inc. April 2021 350 E. Plumeria Drive 202-12054-01 San Jose, CA 95134, USA...
  • Page 2 Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network. If you are experiencing trouble installing your cable device, contact NETGEAR at 1-866-874-8924.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Modem Router...............9 Front panel LEDs and buttons.............9 Rear Panel....................12 Position Your Modem Router............13 Install and Activate Your Modem Router.........14 Connect Your Modem Router to a Computer......14 Activate Your Internet Service............16 Perform a Speed Test..............17 Chapter 2 Specify Your Internet Settings Specify the Cable Connection Starting Frequency......19 View Modem Router Initialization.............19...
  • Page 4 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a default DMZ server..............40 Change the Router’s Device Name..........41 Change the LAN TCP/IP settings............41 Specify the IP addresses that the modem router assigns....42 Disable the DHCP server feature in the modem router....44 Manage reserved LAN IP addresses..........44...
  • Page 5 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Erase the settings................74 Restore the settings...............75 Remotely access your router using the Nighthawk app....75 Disable LED blinking or turn off LEDs..........76 Set your time zone................76 Set the NTP Server................77 Specify ReadyDLNA media server settings........79 Return the router to its factory default settings......80...
  • Page 6 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Install OpenVPN Software on an Android Device....103 Use a VPN Tunnel on Your Windows Computer......104 Use VPN to Access the Router’s USB Device and Media....106 Use VPN to Access Your Internet Service at Home......106 Set Up VPN Client Internet Access in the Modem Router..107...
  • Page 7 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Chapter 12 Supplemental Information Factory Settings................130 Technical Specifications..............131...

  • Page 8: Chapter 1 Hardware Setup

    • Unpack Your Modem Router • Front panel LEDs and buttons • Rear Panel • Position Your Modem Router • Install and Activate Your Modem Router For more information about the topics covered in this manual, visit the support website at support.netgear.com.

  • Page 9: Unpack Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Unpack Your Modem Router Your package contains the modem router, Ethernet cable, and power adapter. Figure 1. Package contents Front panel LEDs and buttons Status LEDs are located on the front of the modem router. The WiFi and WPS buttons are also located on the front.
  • Page 10 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 2. Modem router LEDs and buttons You can use the LEDs to verify status and connections. The following table lists and describes each LED on the top panel of the modem router.
  • Page 11 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions Description Power • Solid white. Power is supplied to the modem router. • Off. No power is supplied to the modem router. • Solid red. Thermal cutoff mode. Power off the modem router, let it cool, and move it away from heat sources (such as a TV, DVD player, or speakers) and keep it vertical in open air.

  • Page 12: Rear Panel

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 1. LED descriptions (Continued) 2.4 GHz radio • Solid white. The 2.4 GHz WiFi radio is operating. • Blinking. The router is sending or receiving WiFi traffic. • Off. The 2.4 GHz WiFi radio is off.

  • Page 13: Position Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Figure 3. Modem router rear panel Position Your Modem Router The modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your modem router.

  • Page 14: Install And Activate Your Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Place the modem router away from electrical devices such as these: Ceiling fans Home security systems Microwaves Computers Base of a cordless phone 2.4 GHz cordless phone • Place the modem router away from large metal surfaces, large glass surfaces, and...
  • Page 15 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3.5A Figure 4. Connect the modem router directly to a computer Note: Before you connect your modem router and contact your cable Internet provider, collect your cable account number, account phone number, and login information (your email address or user name and password).

  • Page 16: Activate Your Internet Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 For information about how to activate your Internet service, see Activate Your Internet Service on page 16. Activate Your Internet Service Before you activate your Internet service, gather the following information: •...

  • Page 17: Perform A Speed Test

    Xfinity https://www.xfinity.com/internetsetup 1-800-XFINITY (1-800-934-6489) Use the Xfinity app for Xfinity activation and then use the NETGEAR Nighthawk app for router installation. Note: Your cable Internet provider’s contact information might change. You can find the contact information in your monthly Internet service billing statement.

  • Page 18: Chapter 2 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the modem router to use your Internet connection is to allow the modem router to detect the Internet connection when you first access the modem router with an Internet browser. You can also customize or specify your Internet settings.

  • Page 19: Specify The Cable Connection Starting Frequency

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider.

  • Page 20: Manually Set Up The Internet Connection

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To view the status of the modem router initialization: 1. Launch a web browser from a computer or mobile device that is connected to the modem router network. 2. Enter http://routerlogin.net or 192.168.1.1.

  • Page 21: Change The Mtu Size

    DNS server address is available, enter it also. 9. Click the Apply button. Your settings are saved. If the NETGEAR website does not display within one minute, see Troubleshooting on page 119. Change the MTU Size The maximum transmission unit (MTU) is the largest data packet a network device transmits.
  • Page 22 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 23 Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use VPN, and is the default value for NETGEAR routers, adapters, and switches. 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments.

  • Page 24: Chapter 3 Connect To The Network And Access The Modem Router

    Connect to the Network and Access the Modem Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Modem Router...

  • Page 25: Connect To The Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Connect to the Network You can connect to the modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 26: Types Of Logins

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Join the WiFi network and enter the WiFi password. The password is on the modem router label. Your computer or mobile device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes.
  • Page 27 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The first time you log in to the modem router, you are prompted to change the admin password and set up security questions. You must enter these settings before you can access the Internet.

  • Page 28: Chapter 4 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter contains the following sections: • Enable access control to allow or block access to the Internet •...

  • Page 29: Enable Access Control To Allow Or Block Access To The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable access control to allow or block access to the Internet You can use access control to block or allow access to the Internet through your router. To set up access control: 1.

  • Page 30: Use Keywords To Block Internet Sites

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The list displays. 8. To allow the WiFi-enabled computer or mobile device you’re currently using to continue to access the Internet, select the check box next to your computer or device, and click the Allow button.
  • Page 31 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. 7. Click the Add Keyword button.

  • Page 32: Block Services From The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Block services from the Internet You can block Internet services on your network based on the type of service. You can block the services all the time or based on a schedule.

  • Page 33: Delete Keywords From The Blocked List

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network.

  • Page 34: Manage Network Access Control Lists

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify a trusted computer: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 35: Schedule When To Block Internet Sites And Services

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the Turn on Access Control radio button. 6. Click the View list of allowed devices not currently connected to the network link. The list displays. 7. Select the check box for a device.

  • Page 36: Set Up Security Event Email Notifications

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. Set up security event email notifications The router can email you its logs of router activity. The log records router activity and security events such as attempts to access blocked sites or services.
  • Page 37 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 10. To send alerts when someone attempts to visit a blocked site, select the Send Alerts Immediately check box. Email alerts are sent immediately when someone attempts to visit a blocked site.

  • Page 38: Chapter 5 Manage Network Settings

    Manage Network Settings The router comes ready for WiFi, Ethernet, and USB connections. You can customize the router’s network settings. We recommend that you install the router and connect it to the Internet before you change its network settings. This chapter contains the following sections: •...

  • Page 39: View Or Change The Wan Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 View or change the WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the modem router to respond to a ping to its WAN (Internet) port.

  • Page 40: Set Up A Default Dmz Server

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a default DMZ server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT). The modem router is programmed to recognize some of these applications and to work correctly with them, but other applications might not function well.

  • Page 41: Change The Router's Device Name

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Change the Router’s Device Name The modem router’s default device name is based on its model number. This device name displays in the file manager when you browse your network. To change the modem router’s device name: 1.

  • Page 42: Specify The Ip Addresses That The Modem Router Assigns

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change the LAN TCP/IP settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 43 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify the pool of IP addresses that the modem router assigns: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 44: Disable The Dhcp Server Feature In The Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Disable the DHCP server feature in the modem router By default, the modem router acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the modem router.

  • Page 45: Reserve An Ip Address

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Reserve an IP address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.

  • Page 46: Delete A Reserved Ip Address Entry

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 47: Use The Wps Wizard For Wifi Connections

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Use the WPS Wizard for WiFi connections The WPS Wizard helps you add a WPS-enabled device to your WiFi network without typing the WiFi password. To use the WPS Wizard: 1. Launch a web browser from a computer or mobile device that is connected to the router network.
  • Page 48 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Note: The preset SSID and password are uniquely generated for every device to protect and maximize your WiFi security. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 49: Change The Wifi Mode

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 When you use multiple access points, it is better if adjacent access points use different channels to reduce interference. The recommended channel spacing between adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10).

  • Page 50: Change The Transmission Power Control

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • Up to 430 Mbps. This mode allows for reduced interference with neighboring WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the network but limits 802.11n devices to functioning at up to 430 Mbps.

  • Page 51: Change The Wifi Password Or The Wifi Security

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The BASIC Home page displays. 4. Select Wireless. The Wireless Settings page displays. 5. In the Wireless Network (2.4 GHz b/g/n/ax) section, select a percentage from the Transmit Power Control menu.

  • Page 52: Set Up A Guest Wifi Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the WiFi security for the 2.4 GHz or 5 GHz WiFi network, select a Security Options radio button. • None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network.
  • Page 53 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 By default, these networks are configured as open networks without security but are disabled. You can enable one or both networks. You can also change the SSIDs for these networks. To set up a guest network: 1.

  • Page 54: Control The Wifi Radios

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow WiFi devices to connect to the 2.4 GHz or 5 GHz guest WiFi network at the fastest speed.

  • Page 55: Use The Wifi On/Off Button

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If you are away from the modem router or already logged in, it might be easier to enable or disable them. Use the WiFi On/Off button To turn the WiFi radios off and on with the WiFi On/Off button: Press the WiFi On/Off button on the top of the modem router for two seconds.

  • Page 56: Set Up A Wifi Schedule

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a WiFi schedule You can turn off the WiFi signal from your modem router at times when you do not need a WiFi connection. For example, you might turn it off for the weekend if you leave town.

  • Page 57: Enable Or Disable Implicit Beamforming

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To specify WPS settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 58: Enable Or Disable Airtime Fairness

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 59: Ethernet Port Aggregation

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Selecting this check box enables airtime fairness. Clearing this check box disables airtime fairness. 6. Click the Apply button. Your settings are saved. If you connected over WiFi to the network, you are disconnected from the network and must reconnect.
  • Page 60 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To set up Ethernet port aggregation: 1. Set up Ethernet port aggregation on your device before connecting it to your router. Note: If your device supports a static link aggregation group (LAG) only, you must enable static mode before you connect your device to Ethernet ports 1 and 2 on the router.

  • Page 61: View Or Change The Modem Router Ethernet Port Aggregation Mode

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Your settings are saved. View or Change the Modem Router Ethernet Port Aggregation Mode To view or change your modem router's Ethernet port aggregation mode: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 62: Chapter 6 Manage Your Modem Router

    Manage Your Modem Router This chapter describes the modem router settings for administering and maintaining your modem router and home network. The chapter contains the following sections: • Update the router firmware • Change the admin password • Enable admin password recovery •...

  • Page 63: Update The Router Firmware

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Update the router firmware You can log in to the modem router and check if new firmware is available, or you can manually load a specific firmware version to your modem router.

  • Page 64: Manually Upload Firmware To The Router

    Ethernet connection to upload the firmware. To manually upload a firmware file to your modem router: 1. Download the firmware for your router from the NETGEAR Download Center, save it to your desktop, and unzip the file if needed. Note: The correct firmware file uses an .img or .chk extension.

  • Page 65: Change The Admin Password

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Change the admin password The admin password is the one you specified the first time you logged in. You can change this password. Note: The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.

  • Page 66: Recover The Admin Password

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 A login window opens. 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

  • Page 67: View Information About The Router And The Internet And Wifi Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 8. Click the Login again button. A login window opens. 9. With your recovered password, log in to the modem router. View information about the router and the Internet and WiFi settings You can view router information, the Internet port status, and WiFi settings.

  • Page 68: Display The Statistics Of The Internet Port

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Display the statistics of the Internet port To display the statistics of the Internet port: 1. Launch a web browser from a computer or mobile device that is connected to the router network.

  • Page 69: Check The Internet Connection Status

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set Interval button. To stop the polling entirely, click the Stop button.

  • Page 70: View And Manage Logs Of Router Activity

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To release (stop) the Internet connection, click the Release button. 7. To renew (restart) the Internet connection, click the Renew button. 8. To exit the screen, click the Close Window button.

  • Page 71: View Devices Currently On The Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You must set up email notifications in order to receive the logs. The router to emails the logs to the address that you specified when you set up email notifications. For more information, see Set up security event email notifications on page ?.

  • Page 72: Monitor Internet Traffic

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To view the event log: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 73: Manage The Router Configuration File

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. Select the Enable Traffic Meter check box. 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: •...

  • Page 74: Back Up The Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Back up the settings To back up the modem router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 75: Restore The Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The configuration is reset to factory default settings. When the reset is complete, the router restarts. This process takes about two minutes. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.

  • Page 76: Disable Led Blinking Or Turn Off Leds

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To download the latest Nighthawk app for your mobile device, visit https://www.netgear.com/home/apps-services/nighthawk-app/. Disable LED blinking or turn off LEDs The LEDs on the top panel of the modem router indicate activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED.

  • Page 77: Set The Ntp Server

    7. Click the Apply button. Your settings are saved. Set the NTP Server By default, the router uses the NETGEAR NTP server to sync the network time. You can change the NTP server to your preferred NTP server. To set the NTP server: 1.
  • Page 78 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 7. Click the Apply button. Your settings are saved. Manage Your Modem Router User Manual...

  • Page 79: Specify Readydlna Media Server Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Specify ReadyDLNA media server settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players.

  • Page 80: Return The Router To Its Factory Default Settings

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Return the router to its factory default settings Under some circumstances (for example, if you lost track of the changes that you made to the router settings or you move the router to a different network), you might want to erase the configuration and reset the router to factory default settings.
  • Page 81 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To erase the settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 82: Chapter 7 Share Usb Storage Devices Attached To The Modem Router

    • View network folders on a storage device • Add a network folder on a USB storage device • Edit a network folder on a USB storage device • Safely remove a USB storage device For more information about ReadySHARE features, visit netgear.com/readyshare.

  • Page 83: Usb Device Requirements

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 USB device requirements The modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB devices that the modem router supports, visit kb.netgear.com/app/answers/detail/a_id/18985/~/readyshare-usb-drives-compatibility-list. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB storage device.

  • Page 84: Access A Storage Device Connected To The Router From A Windows-Based Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Access a storage device connected to the router from a Windows-based computer To access the USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your modem router.

  • Page 85: Access A Storage Device That Is Connected To The Router From A Mac

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Right-click the USB device and select Map network drive. The Map Network Drive window opens. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button.

  • Page 86: Enable Ftp Access Within Your Network

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. Click the Connect button. A window automatically opens and displays the files and folders on the USB storage device. Enable FTP access within your network File Transfer Protocol (FTP) lets you download (receive) and upload (send) large files faster.

  • Page 87: Add A Network Folder On A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 88: Edit A Network Folder On A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 5. In the Available Network Folders section, select the USB storage device. If a single device is attached to the USB port, the radio button is selected automatically. 6. Click the Create Network Folder button.

  • Page 89: Safely Remove A Usb Storage Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.
  • Page 90 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 7. Physically disconnect the USB storage device. Share USB Storage Devices User Manual Attached to the Modem Router...

  • Page 91: Chapter 8 Use Dynamic Dns To Access Usb Storage Devices

    Use Dynamic DNS to Access USB Storage Devices Through the Internet With Dynamic DNS, you can use the Internet to access USB devices attached to the router’s USB ports when you’re not home. This chapter contains the following sections: • Set up and manage Dynamic DNS •...

  • Page 92: Set Up And Manage Dynamic Dns

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up and manage Dynamic DNS Internet service providers (ISPs) assign numbers called IP addresses to identify each Internet account. Most ISPs use dynamically assigned IP addresses. This means that the IP address can change at any time.

  • Page 93: Your Personal Ftp Server

    With your customized free URL, you can use FTP to access your network when you aren’t home through Dynamic DNS. To set up your FTP server, you must register for a NETGEAR Dynamic DNS (DDNS) service account and specify the account settings. See Set up a new Dynamic DNS account on page 94.

  • Page 94: Set Up A New Dynamic Dns Account

    12. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. Specify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR, No-IP, or DynDNS, you can set up the router to use your account.

  • Page 95: Change The Dynamic Dns Settings

    • No-IP account or DynDNS account. In the User Name field, type the user name for your account. • NETGEAR account. In the Email field, type the email address for your account. 10. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 96: Access Usb Storage Devices Through The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens. 3. Enter the router admin user name and password.

  • Page 97: Chapter 9 Use Vpn To Access Your Network

    Use VPN to Access Your Network You can use OpenVPN software to remotely access your router using virtual private networking (VPN). This chapter explains how to set up and use VPN access. The chapter contains the following sections: • Set up a VPN connection •...

  • Page 98: Set Up A Vpn Connection

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set up a VPN connection A virtual private network (VPN) lets you use the Internet to securely access your network when you aren’t home. This type of VPN access is called a client-to-gateway tunnel. The computer is the client, and the router is the gateway.

  • Page 99: Install Openvpn Software

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 6. To change the service type, scroll down and select the TCP radio button. 7. To change the port, scroll down to the Service Port field, and type the port number that you want to use.
  • Page 100 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 9. In the Windows Installer section of the page, double-click the openVPN-install-xxx.exe link. 10. Download and install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. 11. Click the Next button.
  • Page 101 For a client device with Windows 64-bit system, the VPN client is installed at C:\Program files\OpenVPN\config\ by default. 18. For a client device with Windows, modify the VPN interface name to NETGEAR-VPN: a. On your computer, go to the Networks page. If you are using Windows 10, select Control Panel >...

  • Page 102: Install Openvpn Software On Your Mac Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 c. Select the local area connection and change its name (not its device name) to NETGEAR-VPN. If you do not change the VPN interface name, the VPN tunnel connection will fail.

  • Page 103: Install Openvpn Software On An Ios Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Install OpenVPN Software on an iOS Device You must install this software on each iOS device that you plan to use for VPN connections to your router. To install VPN client software on an iOS device: 1.

  • Page 104: Use A Vpn Tunnel On Your Windows Computer

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To install VPN client software on an Android device: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 105 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 established, you cannot access your home router or your home network with the OpenVPN software. The default LAN IP address scheme for the modem router is 192.x.x.x. The most common IP schemes are 192.x.x.x, 172.x.x.x, and 10.x.x.x. If you experience a conflict, change the IP scheme either for your home network or for the network with the client VPN computer.

  • Page 106: Use Vpn To Access The Router's Usb Device And Media

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Use VPN to Access the Router’s USB Device and Media To access a USB device and download files from your Windows-based computer using VPN: 1. On your Windows-based computer, open the Windows file manager and select Network.

  • Page 107: Set Up Vpn Client Internet Access In The Modem Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Set Up VPN Client Internet Access in the Modem Router By default, the router is set up to allow VPN connections only to your home network, but you can change the settings to allow Internet access. Accessing the Internet remotely through a VPN might be slower than accessing the Internet directly.

  • Page 108: Use A Vpn Tunnel To Access Your Internet Service At Home

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 To allow VPN clients to access only your home network: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.
  • Page 109 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 4. When the VPN connection is established, launch your Internet browser. Use VPN to Access Your Network User Manual...

  • Page 110: Chapter 10 Manage Port Forwarding And Port Triggering

    Manage Port Forwarding and Port Triggering You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter contains the following sections: • Manage Port Forwarding to a Local Server •...

  • Page 111: Manage Port Forwarding To A Local Server

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Manage Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 112: Add A Custom Port Forwarding Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 11. Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service The router lists default services and applications that you can use in port forwarding rules.

  • Page 113: Edit A Port Forwarding Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 You can enter a port range and fixed ports in one rule, for example, external (30–50, 78, 100–102), internal (40–60, 99, 200–202). With this rule, external ports 30–50 are forwarded to internal ports 40–60.

  • Page 114: Delete A Port Forwarding Entry

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 115: How The Router Implements The Port Forwarding Rule

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 How the Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 116: Add A Port Triggering Service

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net.

  • Page 117: Enable Port Triggering

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Enable Port Triggering To enable port triggering: 1. Launch a web browser from a computer or mobile device that is connected to the router network. 2. Enter http://www.routerlogin.net. A login window opens.
  • Page 118 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of this port triggering rule: 1. You open an IRC client program to start a chat session on your computer.

  • Page 119: Chapter 11 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your modem router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. The chapter contains the following sections: •...

  • Page 120: Quick Tips

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network If you must restart your network, follow this sequence: 1. Turn off and unplug the modem router.

  • Page 121: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your modem router and securely connected to a working power outlet. • Make sure that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the modem router firmware is corrupted.

  • Page 122: Leds Never Turn Off

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 LEDs never turn off When the modem router is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the modem router.

  • Page 123: You Cannot Log In To The Router

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Note: if the LED On/Off button is in the off position, all LEDs are off except the Power LED. You cannot log in to the router If you are unable to log in to the modem router from a computer or mobile device on your local network, check the following: •...

  • Page 124: You Cannot Access The Internet

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 • If you are attempting to set up your NETGEAR modem router as a replacement for an ADSL gateway in your network, the modem router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information.

  • Page 125: Troubleshoot Internet Browsing

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 If your modem router obtained an IP address, but your computer does not load any web pages from the Internet, it might be for one or more of the following reasons: •...

  • Page 126: Changes Are Not Saved

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Changes are not saved If the modem router does not save the changes that you make in the modem router web interface, do the following: • When entering configuration settings, always click the Apply button before moving to another page or tab, or your changes are lost.

  • Page 127: Troubleshoot Your Network Using The Ping Utility

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Troubleshoot your network using the ping utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping utility in your computer or workstation.

  • Page 128: Test The Path From A Windows-Based Computer To A Remote Device

    Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Verify that the IP address for your modem router and your computer are correct and that the addresses are on the same subnet. Test the path from a Windows-based computer to a remote...
  • Page 129 Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...
  • Page 130 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Factory Settings You can return the modem router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the modem router for at least seven seconds.
  • Page 131 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 5. Factory default settings (Continued) WiFi WiFi communication Enabled SSID name See the modem router label Security WPA2-PSK (AES) Broadcast SSID Enabled Country/region United States RF channel (2.4 GHz) Auto...
  • Page 132 Nighthawk AX6 AX2700 WiFI Cable Modem Router Model CAX30 Table 6. Modem router specifications (Continued) 2 x 2 OFDM/OFDMA DOCSIS 3.1 32 x 8 SCQAM DOCSIS 3.0 WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. Radio data rates...

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