NETGEAR C6300v2 User Manual
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NETGEAR C6300v2 User Manual

Ac1750 wifi cable modem router
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User Manual
AC1750 WiFi Cable Modem Router
Model C6300v2
September 2018
202-11901-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR C6300v2

  • Page 1 User Manual AC1750 WiFi Cable Modem Router Model C6300v2 NETGEAR, Inc. September 2018 350 E. Plumeria Drive 202-11901-01 San Jose, CA 95134, USA...
  • Page 2 NETGEAR support resources. Contact your Internet service provider for technical support. Trademarks ©NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Compliance For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/.

  • Page 3: Table Of Contents

    Contents Chapter 1 Hardware Setup Unpack Your Cable Modem Router...........8 Front Panel LEDs and Buttons.............9 Rear Panel....................12 Label.....................13 System Requirements................13 Position Your Cable Modem Router..........14 Install and Activate Your Cable Modem Router......15 Set Up the Hardware..............15 Activate Your Internet Service............17 Perform a Speed Test..............18 Connect Your Cable Modem Router to a Router After Installation and Activation..................18...
  • Page 4 Install the Printer Driver and Cable the Printer.......51 Download the ReadySHARE Printer Utility........51 Install the ReadySHARE Printer Utility..........51 Print Using the NETGEAR USB Control Center.......52 Chapter 7 Specify Network Settings View or Change the WAN Settings..........55 Set Up a Default DMZ Server............56 Change the Cable Modem Router’s Device Name......57...
  • Page 5 AC1750 WiFi Cable Modem Router Control the WiFi Radios..............68 Use the WiFi On/Off Button............69 Enable or Disable the WiFi Radios..........69 Specify WPS Settings................70 Enable or Disable Router Mode............70 Chapter 8 Manage Your Network Change the admin Password............73 Set Up Password Recovery..............73 Recover the admin Password............74 View Modem Router Status...............75 Display Internet Port Statistics............76...
  • Page 6 AC1750 WiFi Cable Modem Router Chapter 10 Troubleshooting Troubleshoot With the LEDs............100 Power LED Is Off................100 LEDs Never Turn Off..............100 Internet LED Is Off................100 Troubleshoot the Cable Internet Connection......101 Cannot Log In to the Cable Modem Router.........101 Changes Not Saved.................102 WiFi Connectivity................102 Troubleshoot Your Network Using the Ping Utility......103 Test the LAN Path to Your Cable Modem Router....103...

  • Page 7: Chapter 1 Hardware Setup

    • Position Your Cable Modem Router • Install and Activate Your Cable Modem Router • Connect Your Cable Modem Router to a Router After Installation and Activation For more information about the topics covered in this manual, visit the support website at support.netgear.com.

  • Page 8: Unpack Your Cable Modem Router

    AC1750 WiFi Cable Modem Router Unpack Your Cable Modem Router Your package contains the following items. Figure 1. Package contents 1. AC1750 WiFi Cable Modem Router (Model C6300v2) 2. Ethernet cable 3. Power adapter Hardware Setup User Manual...

  • Page 9: Front Panel Leds And Buttons

    AC1750 WiFi Cable Modem Router Front Panel LEDs and Buttons You can use the LEDs to verify status and connections. The following buttons are located on the front of the cable modem router: Table 1. Front panel buttons Button Description This button lets you use WPS to join the WiFi network without typing the WiFi password.
  • Page 10 AC1750 WiFi Cable Modem Router Table 1. Front panel buttons (Continued) Button Description WiFi Pressing this button for two seconds turns the WiFi radios in the cable modem router on and off. • Solid green. The WiFi radios are on. •...
  • Page 11 AC1750 WiFi Cable Modem Router Table 2. LED descriptions (Continued) Description 2.4 GHz • Solid green. The 2.4 GHz WiFi radio is operating. radio • Blinking green. The router is sending or receiving WiFi traffic. • Off. The 2.4 GHz WiFi radio is off. 5 GHz radio •...

  • Page 12: Rear Panel

    AC1750 WiFi Cable Modem Router Rear Panel The connections and button on the rear panel are shown in the following figure. Figure 2. Cable modem router rear panel Viewed from left to right, the back panel contains the following components: •...

  • Page 13: Label

    AC1750 WiFi Cable Modem Router • DC power connector. Connect the power adapter that came in the product package to the DC power connector. • Power On/Off button. Press the Power On/Off button to provide power to the cable modem router. Label The cable modem router label shows the login information, MAC address, and serial number.

  • Page 14: Position Your Cable Modem Router

    AC1750 WiFi Cable Modem Router Safari® 1.4 or higher Google Chrome™ 11.0 or higher • Cable broadband Internet service Position Your Cable Modem Router The cable modem router lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your cable modem router.

  • Page 15: Install And Activate Your Cable Modem Router

    AC1750 WiFi Cable Modem Router Mirrors Brick Concrete Install and Activate Your Cable Modem Router The cable modem router provides a connection between your cable Internet provider’s network and your computer, router, or WiFi router. Set Up the Hardware During the installation and activation, you must connect the cable modem router directly to a computer.
  • Page 16 AC1750 WiFi Cable Modem Router To set up your cable modem router: 1. Turn off and disconnect existing modems and routers. If you are replacing a modem that is currently connected in your home, unplug the modem and plug the new cable modem router into the same outlet. Note: Xfinity recommends connecting your cable modem router directly to a cable wall outlet.

  • Page 17: Activate Your Internet Service

    Before you activate your Internet service, gather the following information: • Your cable Internet provider account information • Cable modem router model number, which is C6300v2 • Cable modem router serial number, which is on the cable modem router label •...

  • Page 18: Perform A Speed Test

    AC1750 WiFi Cable Modem Router Table 3. Cable Internet provider contact information (Continued) Cable Internet Contact Information Provider Optimum https://install.optimum.com/JointInstall/ 1-877-810-6750 Spectrum http://www.spectrum.net/support/internet/activating-new-modem/ 1-833-267-6094 Xfinity https://xfinity.com/activate https://xfinity.com/Internetsetup 1-800-XFINITY (1-800-934-6489) Note: Your cable Internet provider’s contact information might change. You can find the contact information in your monthly Internet service billing statement.
  • Page 19 AC1750 WiFi Cable Modem Router If you want to connect your cable modem router to a router, you must disable router mode on the cable modem router. Disable router mode so that your cable modem router avoids conflicting with the other router on the network. To disable router mode on your cable modem router: 1.

  • Page 20: Chapter 2 Connect To The Network And Access The Cable Modem

    Connect to the Network and Access the Cable Modem Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Log In to the Cable Modem Router...

  • Page 21: Connect To The Network

    AC1750 WiFi Cable Modem Router Connect to the Network You can connect to the cable modem router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). Wired Connection You can connect your computer to the cable modem router using an Ethernet cable and join the cable modem router’s local area network (LAN).

  • Page 22: Types Of Logins

    AC1750 WiFi Cable Modem Router 3. Press the WPS button on the cable modem router. 4. Within two minutes, on your WPS-enabled device, press its WPS button or follow its instructions for WPS connections. Your WPS-enabled device connects to the WiFi network. Types of Logins Separate types of logins serve different purposes.
  • Page 23 AC1750 WiFi Cable Modem Router Note: The first time that you log in to the cable modem router, you are prompted to set the admin password and set up security questions. You must enter these settings before you can access the Internet. The BASIC Home page displays the status of the Internet connection.

  • Page 24: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the cable modem router to use your Internet connection is to allow the cable modem router to detect the Internet connection when you first access the cable modem router with an Internet browser. You can also customize or specify your Internet settings.

  • Page 25: Specify The Cable Connection Starting Frequency

    AC1750 WiFi Cable Modem Router Specify the Cable Connection Starting Frequency The starting frequency is automatically generated. For most Internet connections, you do not need to specify this information. If you must enter a starting frequency, contact your Internet provider. To change the starting frequency: 1.

  • Page 26: Manually Set Up The Internet Connection

    AC1750 WiFi Cable Modem Router To view the status of the cable modem router initialization: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens.
  • Page 27 AC1750 WiFi Cable Modem Router 5. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field. 6. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.

  • Page 28: Chapter 4 Control Access To The Internet

    Control Access to the Internet The cable modem router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Block Access to Your Network •...

  • Page 29: Set Up Parental Controls

    AC1750 WiFi Cable Modem Router Set Up Parental Controls To set up Parental Controls, you must download the NETGEAR genie app on your mobile device. For more information about the NETGEAR genie app, visit NETGEAR.com/genie. After you set up and enable Parental Controls, you can change the web filtering level for each device on the network through the network map page on the genie app.

  • Page 30: Use Keywords To Block Internet Sites

    AC1750 WiFi Cable Modem Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security > Access Control. The Access Control page displays.
  • Page 31 AC1750 WiFi Cable Modem Router 3. Enter the cable modem router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 32: Delete A Keyword

    AC1750 WiFi Cable Modem Router Delete a Keyword To delete keywords from the list: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.
  • Page 33 AC1750 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > Security > Block Services. The Block Services page displays. 5. Specify when to block the services: • If you don't want to block services, select the Never radio button. •...

  • Page 34: Schedule When To Block Internet Sites And Services

    AC1750 WiFi Cable Modem Router Schedule When to Block Internet Sites and Services When you schedule blocking, the same schedule is used to block sites and to block services. For information about how to specify what you want the cable modem router to block, see Use Keywords to Block Internet Sites on page 30 and Block Services From the Internet on page 32.

  • Page 35: Avoid Blocking On A Trusted Computer

    AC1750 WiFi Cable Modem Router Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address.
  • Page 36 AC1750 WiFi Cable Modem Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Security >E-mail. The Email page displays.
  • Page 37 AC1750 WiFi Cable Modem Router router cannot email the log and the log buffer is full, the cable modem router overwrites the log. Control Access to the Internet User Manual...

  • Page 38: Chapter 5 Share Usb Devices Attached To The Cable Modem Router

    • Add a Network Folder on a USB Storage Device • Edit a Network Folder on a USB Storage Device • Approve USB Devices • Access the USB Storage Device Through the Internet • Safely Remove a USB Storage Device For more information about ReadySHARE® features, visit netgear.com/readyshare.

  • Page 39: Usb Storage Device Requirements

    The cable modem router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB storage devices that the cable modem router supports, visit https://kb.netgear.com/18985. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 40: Access A Usb Device Connected To The Cable Modem Router From A Windows-Based Computer

    AC1750 WiFi Cable Modem Router Access a USB Device Connected to the Cable Modem Router From a Windows-Based Computer To access a USB storage device from a Windows-based computer: 1. Connect a USB storage device to a USB port on your router. 2.

  • Page 41: Access A Usb Storage Device That Is Connected To The Cable Modem Router From A Mac

    AC1750 WiFi Cable Modem Router 5. Click the OK button. 6. Right-click the USB device and select Map network drive. 7. Select the drive letter to map to the new network folder. 8. Click the Finish button. The USB storage device is mapped to the drive letter that you specified. 9.

  • Page 42: Control Access To The Usb Storage Device

    AC1750 WiFi Cable Modem Router Control Access to the USB Storage Device You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network.

  • Page 43: Use Ftp Within The Network

    AC1750 WiFi Cable Modem Router 6. If you changed the settings, click the Apply button. Your settings are saved. Use FTP Within the Network File Transfer Protocol (FTP) lets you send and receive large files faster. To set up FTP access: 1.

  • Page 44: Add A Network Folder On A Usb Storage Device

    AC1750 WiFi Cable Modem Router 3. Enter the cable modem router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 45: Edit A Network Folder On A Usb Storage Device

    AC1750 WiFi Cable Modem Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. The USB Storage (Advanced Settings) page displays.

  • Page 46: Approve Usb Devices

    AC1750 WiFi Cable Modem Router The BASIC Home page displays. 4. Select ADVANCED > USB Storage > Advanced Settings. The USB Storage (Advanced Settings) page displays. 5. Click the Edit button. The Edit Network Folder page displays the same settings shown in the Add a Network Folder page.

  • Page 47: Access The Usb Storage Device Through The Internet

    AC1750 WiFi Cable Modem Router 8. Click the Add button. 9. Select the Allow only approved devices check box. 10. Click the Apply button. Your settings are saved. 11. To work with another USB device, first click the Safely Remove USB Device button for the currently connected USB device.

  • Page 48: Set Up Ftp Access Through The Internet

    AC1750 WiFi Cable Modem Router Set Up FTP Access Through the Internet To set up FTP access: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens.

  • Page 49: Safely Remove A Usb Storage Device

    AC1750 WiFi Cable Modem Router If you are using Dynamic DNS, type the DNS name. For example, type ftp://MyName.mynetgear.com. 4. When prompted, log in: • To log in as admin, in the user name field, type admin and in the password field, type the same password that you use to log in to the cable modem router.

  • Page 50: Chapter 6 Share A Usb Printer

    You can share this USB printer among the Windows-based and Mac computers on your network. For more information about the features available in the NETGEAR USB Control Center, see the ReadySHARE Printer User Manual, which is available at http://downloadcenter.netgear.com.

  • Page 51: Install The Printer Driver And Cable The Printer

    You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. For more information about how to use the NETGEAR USB Control Center, visit https://www.netgear.com/support/product/ReadySHARE_USB_Printer.aspx.

  • Page 52: Print Using The Netgear Usb Control Center

    4. Select a language from the menu and click the OK button. The NETGEAR USb Control Center opens. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed onscreen, you can disable the firewall temporarily to allow the utility to work.
  • Page 53 USB printer and prints the document. If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. 4. If your document does not print, use the NETGEAR USB Control Center to check the printer status.

  • Page 54: Chapter 7 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • View or Change the WAN Settings • Set Up a Default DMZ Server • Change the Cable Modem Router’s Device Name • Change the LAN TCP/IP Settings • Specify the IP Addresses That the Cable Modem Router Assigns •...

  • Page 55: View Or Change The Wan Settings

    AC1750 WiFi Cable Modem Router View or Change the WAN Settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the cable modem router to respond to a ping to its WAN (Internet) port.

  • Page 56: Set Up A Default Dmz Server

    AC1750 WiFi Cable Modem Router 6. Click the Apply button. Your settings are saved. Set Up a Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation (NAT).

  • Page 57: Change The Cable Modem Router's Device Name

    AC1750 WiFi Cable Modem Router Your settings are saved. Change the Cable Modem Router’s Device Name The cable modem router’s device name is the cable modem router model number. This device name displays in a file manager when you browse your network. To change the cable modem router’s device name: 1.
  • Page 58 AC1750 WiFi Cable Modem Router These addresses are part of the designated private address range for use in private networks and are suitable for most applications. If your network requires a different IP addressing scheme, you can change these settings. You might want to change these settings if you need a specific IP subnet that one or more devices on the network uses, or if you use competing subnets with the same IP scheme.
  • Page 59 AC1750 WiFi Cable Modem Router addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the cable modem router. These addresses must be part of the same IP address subnet as the cable modem router’s LAN IP address.

  • Page 60: Disable The Dhcp Server Feature In The Cable Modem Router

    AC1750 WiFi Cable Modem Router Disable the DHCP Server Feature in the Cable Modem Router By default, the cable modem router acts as a DHCP server. The cable modem router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN.

  • Page 61: Reserve An Ip Address

    AC1750 WiFi Cable Modem Router Reserve an IP Address To reserve an IP address: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.

  • Page 62: Delete A Reserved Ip Address Entry

    AC1750 WiFi Cable Modem Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

  • Page 63: Improve Network Connections With Universal Plug-N-Play

    AC1750 WiFi Cable Modem Router Improve Network Connections With Universal Plug-N-Play Universal Plug-N-Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance (a feature in Windows XP), enable UPnP.

  • Page 64: Use The Wps Wizard For Wifi Connections

    AC1750 WiFi Cable Modem Router can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which is fine for most home networks. If you notice that some devices are not being updated or reached correctly, it might be necessary to increase this value. 8.

  • Page 65: Specify Basic Wifi Settings

    AC1750 WiFi Cable Modem Router The WPS process automatically sets up your computer or mobile device with the network password when it connects. The cable modem router WPS page displays a confirmation message. Specify Basic WiFi Settings The cable modem router comes with preset security. This means that the WiFi network name (SSID), network key (password), and security option (encryption protocol) are preset in the factory.

  • Page 66: Change The Wifi Security Option

    AC1750 WiFi Cable Modem Router 7. To change the network name (SSID), type a new name in the Name (SSID) field. The name can be up to 32 characters long and it is case-sensitive. The default SSID is randomly generated and is on the cable modem router label. If you change the name, make sure to write down the new name and keep it in a safe place.

  • Page 67: Set Up A Guest Network

    AC1750 WiFi Cable Modem Router To change the WPA settings: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the cable modem router admin user name and password. The user name is admin.

  • Page 68: Control The Wifi Radios

    AC1750 WiFi Cable Modem Router 3. Enter the cable modem router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.

  • Page 69: Use The Wifi On/Off Button

    AC1750 WiFi Cable Modem Router You can turn the WiFi radios on and off with the WiFi On/Off button on the cable modem router, or you can log in to the cable modem router and enable or disable the WiFi radios.

  • Page 70: Specify Wps Settings

    AC1750 WiFi Cable Modem Router If you turned off both WiFi radios, the WiFi On/Off LED and the WPS LED turn off. If you turned on the WiFi radios, the WiFi On/Off LED and the WPS LED light. Specify WPS Settings Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password.
  • Page 71 AC1750 WiFi Cable Modem Router To enable or disable router mode: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.

  • Page 72: Chapter 8 Manage Your Network

    Manage Your Network This chapter describes the cable modem router settings for administering and maintaining your cable modem router and home network. The chapter includes the following sections: • Change the admin Password • Set Up Password Recovery • Recover the admin Password •...

  • Page 73: Change The Admin Password

    AC1750 WiFi Cable Modem Router Change the admin Password You can change the admin password that is used to log in to the cable modem router with the user name admin. This password is not the one that you use for WiFi access. The cable modem router label shows your unique WiFi network name (SSID) and password for WiFi access.

  • Page 74: Recover The Admin Password

    AC1750 WiFi Cable Modem Router To set up password recovery: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the cable modem router admin user name and password. The user name is admin.

  • Page 75: View Modem Router Status

    AC1750 WiFi Cable Modem Router 7. Click the Continue button. A window opens and displays your recovered password. 8. Click the Login again button. A login window opens. 9. With your recovered password, log in to the cable modem router. View Modem Router Status To view cable modem router status and usage information: 1.

  • Page 76: Display Internet Port Statistics

    AC1750 WiFi Cable Modem Router Display Internet Port Statistics To display Internet port statistics: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.

  • Page 77: Check The Internet Connection Status

    AC1750 WiFi Cable Modem Router 7. To stop the polling entirely, click the Stop button. Check the Internet Connection Status To check the Internet connection status: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network.

  • Page 78: View Logs Of Cable Modem Router Activity

    AC1750 WiFi Cable Modem Router View Logs of Cable Modem Router Activity The log is a detailed record of the websites you accessed or attempted to access and other cable modem router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled, and no log entries are made for the trusted user.

  • Page 79: Run The Ping Utility

    AC1750 WiFi Cable Modem Router To view the event logs: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3. Enter the cable modem router admin user name and password. The user name is admin.

  • Page 80: Run The Traceroute Utility

    AC1750 WiFi Cable Modem Router The Diagnostics page displays. In the Utility menu, Ping is selected by default. 5. Select the Ping Test Parameters IPv4 or IPv6 radio button. 6. Specify the following parameters for the ping utility: • Target. The IP address of the ping target computer. •...

  • Page 81: Monitor Internet Traffic

    AC1750 WiFi Cable Modem Router 6. Specify the following parameters for the traceroute utility: • Target. The IP address or host name of the computer you are tracing. • Max Hops. The maximum number of hops to allow when tracing the route. •...

  • Page 82: View Devices Currently On The Network

    AC1750 WiFi Cable Modem Router 6. To control the volume of Internet traffic, use either the traffic volume control feature or the connection time control feature: • Select the Traffic volume control by radio button and then select one of the following options: No Limit.

  • Page 83: Manage The Cable Modem Router Configuration File

    AC1750 WiFi Cable Modem Router To view devices on the network: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.

  • Page 84: Back Up Settings

    AC1750 WiFi Cable Modem Router Back Up Settings To back up the cable modem router’s configuration settings: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens.

  • Page 85: Erase The Current Configuration Settings

    AC1750 WiFi Cable Modem Router 6. Click the Restore button. The file is uploaded to the cable modem router and the cable modem router reboots. Warning: Do not interrupt the reboot process. Erase the Current Configuration Settings You can erase the current configuration and restore the factory default settings. You might want to do this if you move the cable modem router to a different network.

  • Page 86: Set Up And Manage Dynamic Dns

    AC1750 WiFi Cable Modem Router To view or change your WiFi channel: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens. 3.

  • Page 87: Specify A Dns Account

    AC1750 WiFi Cable Modem Router Specify a DNS Account To set up Dynamic DNS in the cable modem router: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens.

  • Page 88: Remote Management

    AC1750 WiFi Cable Modem Router The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Dynamic DNS. The Dynamic DNS page displays.

  • Page 89: Use Remote Access

    AC1750 WiFi Cable Modem Router For enhanced security, restrict access to as few external IP addresses as practical. Select one of the following: • Only This Computer. To allow access from a single IP address on the Internet, select the Only This Computer radio button. Enter the IP address to be allowed access.

  • Page 90: Chapter 9 Specify Internet Port Settings

    Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...

  • Page 91: Set Up Port Forwarding To A Local Server

    AC1750 WiFi Cable Modem Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 92: Add A Custom Port Forwarding Service

    AC1750 WiFi Cable Modem Router Add a Custom Port Forwarding Service To add a custom service: 1. Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 93: Edit A Port Forwarding Service

    AC1750 WiFi Cable Modem Router 12. Type the IP address in the Internal IP address field or select the radio button for an attached device listed in the table. 13. Enter the external IP address. 14. Click the Apply button. The service is now in the menu on the Port Forwarding/Port Triggering page.

  • Page 94: Delete A Port Forwarding Entry

    AC1750 WiFi Cable Modem Router Delete a Port Forwarding Entry To delete a port forwarding entry: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network. 2. Enter http://routerlogin.net or http://192.168.0.1. A login window opens.

  • Page 95: How The Cable Modem Router Implements The Port Forwarding Rule

    AC1750 WiFi Cable Modem Router How the Cable Modem Router Implements the Port Forwarding Rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...

  • Page 96: Add A Port Triggering Service

    AC1750 WiFi Cable Modem Router Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, enable Universal Plug and Play (UPnP). Add a Port Triggering Service To add a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to the cable modem router network.

  • Page 97: Application Example: Port Triggering For Internet Relay Chat.97

    AC1750 WiFi Cable Modem Router 13. Click the Apply button. The service is now in the Portmap table. You must enable port triggering before the cable modem router used port triggering for the service that you added. See the following section. Application Example: Port Triggering for Internet Relay Chat Some application servers, such as FTP and IRC servers, send replies to multiple port...
  • Page 98 AC1750 WiFi Cable Modem Router IP address with your computer’s IP address and forwards the message to your computer. 8. When you finish your chat session, your cable modem router eventually senses a period of inactivity in the communications. The cable modem router then removes the session information from its session table, and incoming traffic is no longer accepted on port numbers 33333 or 113.

  • Page 99: Chapter 10 Troubleshooting

    This chapter provides information to help you diagnose and solve problems you might experience with your cable modem router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 100: Troubleshoot With The Leds

    • Make sure that the power adapter is securely connected to your cable modem router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the problem persists, contact technical support for help at...

  • Page 101: Troubleshoot The Cable Internet Connection

    AC1750 WiFi Cable Modem Router Troubleshoot the Cable Internet Connection When your cable modem router cannot access the Internet and your Internet LED is on, register the cable MAC address or device MAC address of your cable modem router with your cable Internet provider. Additionally, make sure that the cable modem router is specified as the TCP/IP gateway for your computer.

  • Page 102: Changes Not Saved

    AC1750 WiFi Cable Modem Router 4. If you customized advanced home network settings such as the IP address scheme, check the following: • Make sure that the IP address of your computer is on the same subnet as the cable modem router. If you are using the recommended addressing scheme, your computer’s address is in the range of 192.168.0.2 to 192.168.0.254.

  • Page 103: Troubleshoot Your Network Using The Ping Utility

    AC1750 WiFi Cable Modem Router In this case, pressing the WiFi button does not turn the WiFi radios back on. You must log in to enable the WiFi radios. Use an Ethernet cable for a wired connection to the cable modem router. Then log in and change the settings. Someone logged in to the cable modem router and disabled its SSID broadcast.

  • Page 104: Test The Path From Your Computer To A Remote Device

    AC1750 WiFi Cable Modem Router 3. Click the OK button. You should see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following...
  • Page 105 AC1750 WiFi Cable Modem Router Verify that the IP address of the cable modem router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

  • Page 106: Chapter 11 Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 107: Factory Settings

    AC1750 WiFi Cable Modem Router Factory Settings You can return the cable modem to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the cable modem for at least seven seconds.

  • Page 108: Technical Specifications

    AC1750 WiFi Cable Modem Router Table 4. Factory default settings (Continued) Feature Default behavior WiFi WiFi communication Enabled SSID name See the cable modem label Security WPA2-PSK (AES) Broadcast SSID Enabled Country/region United States RF channel (2.4 GHz) Auto RF channel (5 GHz) CH 153 (or manually select Band 1 and 4 Channels) Operating mode...
  • Page 109 AC1750 WiFi Cable Modem Router Table 5. Modem router specifications (Continued) Feature Description WiFi Maximum WiFi signal rate complies with the IEEE 802.11 standard. See the footnote in Factory Settings on page 107. Radio data rates Auto Rate Sensing Data encoding standards IEEE 802.11ac 2.0 IEEE 802.11n version 2.0 IEEE 802.11b...

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