Perform Diagnostics
The modem router lets you perform various diagnostic tasks. For normal operation, these
tasks are not required.
Ping an IP Address
Use this test to send a ping packet request to an IP address to test the connection. If the
request times out because no reply is received, the destination might be unreachable.
However, some network devices can be configured not to respond to a ping.
To ping an IP address:
1.
Launch an Internet browser from a computer or WiFi device that is connected to the
network.
2.
Type http://www.routerlogin.net.
A login window opens.
3.
Type admin for the user name and type your password.
If you did not yet personalize your password, type password for the password.
4.
Click the OK button.
The BASIC Home page displays.
5.
Select ADVANCED > Administration > Diagnostics.
By default, Ping is selected from the Utility menu.
6.
Enter the ping settings.
AC1600 WiFi Cable Modem Router
Diagnostics and Troubleshooting
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