Error Messages - Accu-Chek Mobile User Manual

14
Messages and problems

Error messages

On the following pages you can find a description of all error messages and how to solve them.
• If an error message appears, follow the instructions on the screen.
• If error messages occur frequently, contact the customer support and service centre (see page 134).
• If your meter has been dropped, this can also lead to implausible test results or error messages. In this
case, contact the customer support and service centre (see page 134).
E-1
The use by period or use by date
of the test cassette is exceeded.
Insert a new test cassette in the
meter.
124
E-1
This message appears if you
start a test and all test areas in
the test cassette have been used
up.
Insert a new test cassette in the
meter.
E-1
Remove the test cassette from
the meter and re-insert it.
Or
Insert a new test cassette in the
meter.