Accu-Chek Mobile User Manual page 45

Implausible results - possible sources of error
If your meter repeatedly displays implausible test results or error messages, check the points listed
below. Answer the questions in the following overview with yes or no.
• If your answer to the question is no, make the respective corrections and repeat the blood glucose
test.
• If you have answered yes to all these questions and still obtain implausible test results or error
messages, contact your customer support and service centre (see page 134).
Source of error
Did you perform the blood glucose test according to the User's Manual?
Did you wash your hands with warm water and soap and dry them well?
Did you wait for the prompt on the screen before applying blood?
Did you apply the blood drop to the test area immediately?
Did you apply a well-formed blood drop?
Did you apply the blood drop to the centre of the test area?
In doing so, did you touch the blood drop to the test area gently?
Did you hold the finger and meter steady while applying the blood drop?
Did you remove the finger from the test area immediately after applying the blood drop?
Did you use a new blood drop for every test?
Did you perform the test within the correct temperature range (+10 to +40 °C)?
Performing a blood glucose test
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