Konica Minolta bizhub 200 Service Manual page 605

12. Troubleshooting
12.2.6 Internet Fax (E-mail) Transmission / Scan to E-mail
2
Item No. Error Code
1 E4DXXX
2 E5AXXX
3 E5DXXX
4 E6FXXX
5 E7XXXX
6 EAXXXX
7 EAX212
8 EABF4F
9 EABF50
12.2.7 Internet Fax (E-mail) Reception
2
Item No. Error Code
1 E40XXX
2 E50XXX
E51XXX
E52XXX
3 E60XXX
E61XXX
194
Possible Cause
The machine cannot connect to a
mail server as the SMTP server
address has not been set.
The machine cannot transmit the
document as the DNS settings are
incorrect.
The machine cannot transmit the
document with the E-mail address or
the destination
E-mail address because it has not
been specified or is incorrect.
Transmission attempted and data
was too large to be transmitted.
SMTP authentication failed.
A LAN cable has not been con-
nected, or failed to communicate with
the SMTP server. You tried to trans-
mit the document to an incorrect des-
tination address.
SMTP authentication required.
The machine has invalid settings for
POP3 before SMTP.
The machine failed to authenticate
POP3 before SMTP.
Possible Cause
The machine cannot connect to a
mail server as the POP3 server
address has not been set correctly.
The machine cannot connect to a
mail server as the server has failed.
The machine cannot receive a docu-
ment as the POP3 User Name or
Password has not been set or is
incorrect.
The data received in POP3 cannot
be printed.
A mail with an attached file whose
format is not TIFF-F, a mail whose
text contains a line exceeding 1000
characters, or mail of large data size
is received.
A mail with no data is received.
Confidential – for internal use only, do not distribute
Field Service Ver. 2.5 Jul. 2006
Action to be Taken
Set an SMTP server address.
Check the DNS settings.
Check the settings and the destination E-
mail address.
The document may not be transmitted
even if the loading of data is successful.
Set the quality to Fine or Standard and try
again.
Confirm SMTP authentication account
and password.
Check if the LAN cable has been correctly
connected, if the SMTP server is ready
for communication, if the network settings
such as sub-net mask setting are correct,
or if the E-mail address of the destination
is correct.
Enable SMTP authentication settings.
Check the POP server settings for admin-
istrator maintenance.
Check the account and the password of
POP3.
Action to be Taken
Check the POP3 server address.
Check that the POP3 server is operating
normally.
Check the settings.
Confirm with the sender.