Capture Packets In Real Time; Reboot The Wireless Vpn Firewall Remotely - NETGEAR FVS318N Reference Manual

Capture Packets in Real Time

Capturing packets can assist NETGEAR technical support in diagnosing packet transfer
problems. You can also use a traffic analyzer to do your own problem diagnoses.
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To capture packets in real time:
1. In Router Options section of the screen, next to Capture Packets, click the Packet Trace
button. The Capture Packets pop-up screen displays.
Figure 185.
2. From the Select Network drop-down list, select the physical or virtual interface for which you
want to capture packets.
3. Click Start. After a few seconds, the packet-tracing process starts, which is indicated by a
message onscreen.
4. When you want to stop the packet-tracing process, click Stop. After a few seconds, the
packet-tracing process stops, which is indicated by a message onscreen.
5. Click Download. Select a location to save the captured packets. (The default file name is
pkt.cap.) The file is downloaded to the location that you specify.
6. When the download is complete, browse to the download location you specified, and verify
that the file has been downloaded successfully.
7. Optional step: Send the file to NETGEAR technical support for analysis.

Reboot the Wireless VPN Firewall Remotely

You can perform a remote reboot, for example, when the wireless VPN firewall seems to
have become unstable or is not operating normally.
Rebooting breaks any existing connections either to the wireless VPN firewall (such as your
management session) or through the wireless VPN firewall (for example, LAN users
accessing the Internet). However, connections to the Internet are automatically reestablished
when possible.

To reboot the wireless VPN firewall:
In Router Options section of the screen, next to Reboot the Router, click the Reboot button.
The wireless VPN firewall reboots. The Diagnostics screen might remain visible during the
reboot process, or a status message with a counter might show the number of seconds left
until the reboot process is complete. The reboot process takes about 160 seconds.
ProSafe Wireless-N 8-Port Gigabit VPN Firewall FVS318N
Monitor System Access and Performance
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