Malfunction And Failure Of The Product; Problem At Installation And Introduction - MUTOH ValueJet VJ-1204 User Manual

If the error is not included in any items of this section, then refer to Error messages and contact your local
MUTOH dealer.
Notes
•
When you have to receive product service within the warranty period, verify you have a warranty
certificate. If the warranty certificate is not presented, the parts and service will not be included in the
warranty and will be charged for.
If you have signed a maintenance service contract, then present the contract to the service technician.

6.1 MALFUNCTION AND FAILURE OF THE PRODUCT

This section describes malfunctions and failures of the product without displaying errors, and possible
causes and countermeasures.

6.1.1 Problem at installation and introduction

(1) Cannot perform ink initial filling
Possible cause
The front cover is open, or media hold lever is up.
Are all four ink cassettes fully inserted?
Is the waste fluid tank fully inserted?
(2) Ink does not come out after initial filling
Possible cause
The ink cassette is cool and frozen.
Head clogging.
The power has been switched OFF during initial ink
fill.
Normal printing cannot be performed after initial
filling.
Remedy
Close the front cover, or lower the media hold lever.
Fully insert all four ink cassettes.
Fully insert the waste fluid tank.
Remedy
Leave the cassette at room temperature for at least 3
hours, and perform a head cleaning several times.
Switch the power on again and continue initial filling.
Perform cleaning several times, and check it each
time.
110 AP-75740 – Rev 1.1 – 23/01/2007
User's Guide ValueJet 1204
Chapter 6: Troubleshooting