MUTOH ValueJet VJ-1624 Quick Reference
  1. Manuals
  2. Brands
  3. MUTOH Manuals
  4. Printer
  5. ValueJet VJ-1624
  6. Quick reference

MUTOH ValueJet VJ-1624 Quick Reference

Full-color inkjet printer
Hide thumbs Also See for ValueJet VJ-1624:
Table of Contents

Advertisement

Quick Links

See also: Operating Manual , Installation Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ValueJet VJ-1624 and is the answer not in the manual?

Questions and answers

Related Manuals for MUTOH ValueJet VJ-1624

Summary of Contents for MUTOH ValueJet VJ-1624

  • Page 3: Important Notice

    • The product and the contents of this publication may be changed without prior notification. • MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.

  • Page 4: Warranty Limitations

    VJ-1624 QUICK REFERENCE Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.

  • Page 5: About This Manual

    Provides information regarding preparation before using the product, directions for daily use, and useful functions. 2. Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1624. This manual is prepared for the owners and operators of this printer.
  • Page 6 About this Manual VJ-1624 QUICK REFERENCE 4. Manual Notation This section explains general cautions that must be followed in order to use this printer safely. Warning Meaning WARNING Used for dangerous situations where death or serious injury may be caused. Used for dangerous situations that may cause slight or medium injury, or when all or parts of CAUTION products are damaged.

  • Page 7: Table Of Contents

    VJ-1624 QUICK REFERENCE General Table Of Contents GENERAL TABLE OF CONTENTS Safety instructions Types and meanings of warnings ....... 1-2 Important safety instructions.
  • Page 8 General Table Of Contents VJ-1624 QUICK REFERENCE Connecting the printer to PC ........3-44 3.6.1 System requirements .
  • Page 9 VJ-1624 QUICK REFERENCE General Table Of Contents When media is jammed ........5-28 Troubleshooting .
  • Page 10 General Table Of Contents VJ-1624 QUICK REFERENCE...

  • Page 11: Safety Instructions

    VJ-1624 QUICK REFERENCE 1 Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this book.

  • Page 12: Types And Meanings Of Warnings

    1 Safety instructions VJ-1624 QUICK REFERENCE Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.

  • Page 13: Important Safety Instructions

    It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Mistaken wiring could cause fire.
  • Page 14 1 Safety instructions VJ-1624 QUICK REFERENCE Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause fire. Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the earth wire.
  • Page 15 VJ-1624 QUICK REFERENCE 1 Safety instructions When cleaning the cleaning wiper • do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to wipe the print head using the cleaning stick. A wet cleaning stick may cause the print head to clog.
  • Page 16 1 Safety instructions VJ-1624 QUICK REFERENCE Move the printer maintaining a horizontal position.

  • Page 17: Warning Labels

    • Use cloth, water and mild detergent for removing dirt from the warning label. Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer.

  • Page 18: Location And Type Of Warning Labels

    1 Safety instructions VJ-1624 QUICK REFERENCE 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure. Types of warning labels CAUTION Do not give a direct wind from a fan or Do not open the front cover while air conditioner to the machine.
  • Page 19 VJ-1624 QUICK REFERENCE 1 Safety instructions Types of warning labels CAUTION Sharp Edges Do not touch steel belt. You may be injured.
  • Page 20 1 Safety instructions VJ-1624 QUICK REFERENCE 1-10...

  • Page 21: Product Overview

    VJ-1624 QUICK REFERENCE 2 Product overview Product overview This chapter explains the features of the printer along with the names and functions of each part.

  • Page 22: Names Of Parts And Functions

    2 Product overview VJ-1624 QUICK REFERENCE Names of parts and functions This section explains the names and functions of each part. 2.1.1 Front section Name Function Media loading lever Used for fixing or releasing media. • Lower the lever to fix the media. •...

  • Page 23: Rear Section

    VJ-1624 QUICK REFERENCE 2 Product overview Name Function Platen Installed inside of the front cover. The heater (platen heater) to dry ink is installed inside. Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing. Media cut groove Installed inside of the front cover.

  • Page 24: Operation Panel

    2 Product overview VJ-1624 QUICK REFERENCE Name Function Roll media holder Load the roll media. The flanges to attach roll media and the fixing levers to fix the roll media holders are included. Media feed slot Used for feeding media. Ink cartridge slot Insert the ink cartridge.
  • Page 25 VJ-1624 QUICK REFERENCE 2 Product overview 8, 9 (1) Operation keys NOTE NOTE • The operation keys are assigned with different functions and names depending on printer status (Normal or Setup menu display). For details about printer status, refer to "2.2 Printer status". Name Normal Setup menu display...
  • Page 26 2 Product overview VJ-1624 QUICK REFERENCE Name Normal Setup menu display [<] key — — [Nozzle Check] key Press and hold this key for two seconds or — more to perform Nozzle Check printing. [>] key • Sets Cleaning Mode. Down the menu level in the directory tree.
  • Page 27 • When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. "7.2.3 Error requiring restart" in the Operation Manual If the error persists even when the malfunction is fixed, contact your local MUTOH dealer.

  • Page 28: Printer Status

    2 Product overview VJ-1624 QUICK REFERENCE Printer status This section explains printer status. 2.2.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.2.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
  • Page 29 VJ-1624 QUICK REFERENCE 2 Product overview Normal [Cancel] key [Menu] key Leave the printer as it is for 3 minutes Setup Menu Display NOTE NOTE • For details on Status message, refer to "5.4.1 Status messages".
  • Page 30 2 Product overview VJ-1624 QUICK REFERENCE 2-10...

  • Page 31: Basic Usage

    VJ-1624 QUICK REFERENCE 3 Basic usage Basic usage This chapter explains how to handle this printer.

  • Page 32: Print Flow Chart

    3 Basic usage VJ-1624 QUICK REFERENCE Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓ 2. Turn the power ON and set the media. 3.5 Loading media "4.2 Media"...
  • Page 33 VJ-1624 QUICK REFERENCE 3 Basic usage NOTE NOTE • Do not open the front cover and maintenance cover during printing. If the front cover/maintenance cover is opened, printing will be interrupted. Printing restarts if you close the front cover/maintenance cover. However, the result of your print is not guaranteed.

  • Page 34: Power Cable Connection

    • Do not bend, twist or pull the power cable by force. • Do not route the power cable near heating appliances. NOTE NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable.
  • Page 35 VJ-1624 QUICK REFERENCE 3 Basic usage 1. Make sure that the printer is turned OFF. NOTE NOTE • The power is ON when the [Power] key of the operation panel is pressed in. Press the key once again to turn OFF the power. 2.
  • Page 36 3 Basic usage VJ-1624 QUICK REFERENCE 3. Insert the power cable plug firmly in the socket. WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. • Make sure to use only the specified power supply (AC 100 V to 120 V or AC 220 V to 240 V).
  • Page 37 VJ-1624 QUICK REFERENCE 3 Basic usage NOTE NOTE • Contact the retail outlet of purchase if the earth connection cannot be established, or if the earth connection is not given. • When the power supply of the printer is ON, do not pull out the power cable from the power socket.

  • Page 38: Turning The Power On/Off

    3 Basic usage VJ-1624 QUICK REFERENCE Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.3.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer. •...
  • Page 39 VJ-1624 QUICK REFERENCE 3 Basic usage NOTE NOTE • If the High lamp on the operation panel lights up in green, the head height is set to High. Return the head height to Low before turning the power OFF. "4.2.5.2 When returning the print head to the original position" in the Operation Manual 2.
  • Page 40 3 Basic usage VJ-1624 QUICK REFERENCE NOTE NOTE • If there is a problem during turning OFF operation, a message is displayed on the operation panel and the printer may stop operating. If operation stops, refer to "5.3 Troubleshooting" and deal with the problem. •...

  • Page 41: Installing Ink Cartridges

    VJ-1624 QUICK REFERENCE 3 Basic usage Installing ink cartridges This section describes the procedure to install the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Material Safety Data Sheet (MSDS). • When handling ink cartridges or ink packs, pay attention so that ink does not get into your eyes or stick to your skin.

  • Page 42: Installing 220Ml Ink Cartridges

    • For types and details of ink cartridges and ink packs, contact your local MUTOH dealer. • Do not give ink cartridges or ink packs strong shakes.
  • Page 43 VJ-1624 QUICK REFERENCE 3 Basic usage 1. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on the operation panel. 2. Press the [Enter] key on the operation panel. •...
  • Page 44 3 Basic usage VJ-1624 QUICK REFERENCE 4. Insert the cleaning cartridges into the ink cartridge slots. • Keep mark of the cleaning cartridge facing up and insert towards the printer side. • Insert the cleaning cartridge all the way to the end of the slot. Name Cleaning cartridge Ink cartridge slots...
  • Page 45 VJ-1624 QUICK REFERENCE 3 Basic usage 6. Press the [Enter] key on the operation panel. • "Insert InkCartridges" is displayed on the operation panel. 7. Take out the ink cartridge from the bag and shake it gently two to three times and insert it into the printer.
  • Page 46 If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3-16...

  • Page 47: Installing 440Ml Ink Cartridges

    VJ-1624 QUICK REFERENCE 3 Basic usage 3.4.2 Installing 440ml ink cartridges Follow the procedure below to install the ink cartridge. 1. Check the angle of the ink cartridge slot to see if the insertion angle of the ink cartridge is vertical. Name Ink cartridge slot •...
  • Page 48 3 Basic usage VJ-1624 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • "Insert Cleaning cart." is displayed on the operation panel. 4. Take out the cleaning cartridge from the bag. 5. Insert the cleaning cartridges into the ink cartridge slots. •...
  • Page 49 VJ-1624 QUICK REFERENCE 3 Basic usage 6. Remove all the cleaning cartridges. Name Cleaning cartridge • "Busy-Washing" is displayed on the operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on the operation panel. 7.
  • Page 50 3 Basic usage VJ-1624 QUICK REFERENCE 8. Take out the ink cartridge from the bag and shake it gently two to three times and insert it into the printer. • Keep mark of the cleaning cartridge facing the front side of the printer and insert it. •...
  • Page 51 If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3-21...

  • Page 52: Installing High Capacity Pack Adapters (Option)

    3 Basic usage VJ-1624 QUICK REFERENCE 3.4.3 Installing high capacity pack adapters (option) Use the optional high capacity pack adapters to use the 1000ml ink packs on this printer. Follow the procedure below to install the high capacity pack adapters. 1.
  • Page 53 VJ-1624 QUICK REFERENCE 3 Basic usage 3. Press the [Enter] key on the operation panel. • "Insert Cleaning cart." is displayed on the operation panel. 4. Take out the cleaning fluid packs (4 pieces) from the bag. 5. Install the cleaning fluid pack and smart chip card to the high capacity pack adapters. NOTE NOTE •...
  • Page 54 3 Basic usage VJ-1624 QUICK REFERENCE 6. Insert the high capacity pack adapters into the ink cartridge slot. NOTE NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid pack attached. The remaining information of smart chip card will be overwritten and the cleaning fluid pack will not be usable.
  • Page 55 VJ-1624 QUICK REFERENCE 3 Basic usage 7. Remove all the high capacity pack adapters. Name High capacity pack adapter • "Busy-Washing" is displayed on the operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on the operation panel. NOTE NOTE Do not remove only cleaning fluid pack while high capacity pack adapter is installed on the...
  • Page 56 3 Basic usage VJ-1624 QUICK REFERENCE 9. Remove the cleaning fluid pack and smart chip card from the high capacity pack adapter. NOTE NOTE • When there is remaining cleaning fluid pack and smart chip card, clarify the corresponding pack and card, and store it as a set. 10.

  • Page 57: When Using The High Capacity Pack Adapter For The Printer Whose Ink Is Charged For The First Time

    Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.4.4 When using the high capacity pack adapter for the printer...

  • Page 58: Changing The Angle Of The Ink Cartridge Slot

    3 Basic usage VJ-1624 QUICK REFERENCE 3.4.5 Changing the angle of the ink cartridge slot The angle of the ink cartridge slot of this printer varies depending on the capacity of ink cartridges (or ink packs). Follow the procedure below to change the angle. 3.4.5.1 When inserting the ink cartridges from above the printer Before installing the 440ml cartridges, change the angle as follows.

  • Page 59: When Inserting The Ink Cartridges Horizontally

    VJ-1624 QUICK REFERENCE 3 Basic usage 3.4.5.2 When inserting the ink cartridges horizontally Before installing the high capacity pack adapter, change the angle as follows. 1. Tilt the ink cartridge slot slightly toward the rear side of the printer. Name Ink cartridge slot 2.
  • Page 60 3 Basic usage VJ-1624 QUICK REFERENCE 3. Rotate the ink cartridge slot by 90 degrees downward. Name Ink cartridge slot 4. Check if the ink cartridge slot is horizontal. 3-30...

  • Page 61: Loading Media

    NOTE • Refer to the following for details about handling media. "4.2 Media" in the Operation Manual • For details of the recommended media, contact your local MUTOH dealer. 3.5.1 Loading roll media This section describes the procedure to load the roll media.
  • Page 62 3 Basic usage VJ-1624 QUICK REFERENCE 1. Loosen the fixing levers on the right and left side of the rear. Set the distance between the roll media holders wider than the roll media width. Name Roll media holder (Left) Roll media holder (Right) Roll media Fixing lever 3-32...
  • Page 63 VJ-1624 QUICK REFERENCE 3 Basic usage 2. Fix the roll media holder (Left). Name Roll media holder (Left) Fixing lever 3. Set the roll media to the roll media holder (Left). Name Roll media holder (Left) Roll media 3-33...
  • Page 64 3 Basic usage VJ-1624 QUICK REFERENCE 4. Set the roll media to the roll media holder (Right) and fix the fixing lever. Name Roll media holder (Right) Roll media Fixing lever 3-34...
  • Page 65 VJ-1624 QUICK REFERENCE 3 Basic usage 5. Loosen the fixing levers of the right and left roll media holders, move the roll media to the center and tighten the levers. NOTE NOTE • Fix the roll media holders by pressing the holders to the printer. Name Roll media holder (Left) Roll media holder (Right)

  • Page 66: Setting Roll Media

    3 Basic usage VJ-1624 QUICK REFERENCE 3.5.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set roll media. 1. Turn the printer ON. CAUTION • Do not operate the media loading lever during initial operation. The print head portion may touch the pressurizing roller portion, and cause a malfunction.
  • Page 67 VJ-1624 QUICK REFERENCE 3 Basic usage 3. Open the front cover. Name Front cover 4. Set the roll media to the media feed slot. NOTE NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Name Roll media Media feed slot...
  • Page 68 3 Basic usage VJ-1624 QUICK REFERENCE 5. Pull the roll media out about 1 m from the front media feed slot which is located inside of the front cover. Name Roll media Media feed slot 3-38...
  • Page 69 VJ-1624 QUICK REFERENCE 3 Basic usage 6. Rewind the roll media a little by rolling the flange on the roll media holder while holding the edge of the media, and eliminate any slack or slant. NOTE NOTE • If you set the roll media free while rewinding, the roll media will fall out from the media feed slot on the rear of the product.
  • Page 70 3 Basic usage VJ-1624 QUICK REFERENCE Name Roll media Pressurizing rollers Name Roll media Pressurizing rollers 3-40...
  • Page 71 VJ-1624 QUICK REFERENCE 3 Basic usage 7. If the edge of the roll media is set less than 5 mm from the edge of the pressurizing roller, follow the procedure below to adjust the position of the roll media. a. Loosen the fixing levers of the right and left roll media holders, and move the roll media to left or right.
  • Page 72 3 Basic usage VJ-1624 QUICK REFERENCE 8. Lower the media loading lever. Name Media loading lever NOTE NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 3.7.3 Cutting media •...
  • Page 73 VJ-1624 QUICK REFERENCE 3 Basic usage 9. Close the front cover. Name Front cover • The Media type setup menu is displayed on the operation panel. • To change the media type, follow "3.4.3 Setting the User Type Setting" in the operation manual and set the media type.

  • Page 74: Connecting The Printer To Pc

    3 Basic usage VJ-1624 QUICK REFERENCE Connecting the printer to PC This section explains how to connect the printer and a PC. 3.6.1 System requirements The following are the system requirements for this printer. Operating system Windows 2000 Professional, Windows XP Professional, Windows Vista Business, Windows 7 Professional, and Windows Server 2003 Pentium III processor 1 GHz or more Memory (RAM)
  • Page 75 VJ-1624 QUICK REFERENCE 3 Basic usage 2. Insert the network interface cable into the network interface connector located on the rear side of the printer. Name Network interface cable Network interface cable connector 3. Connect the other connector of the network interface cable to your PC. •...

  • Page 76: Operating From The Operation Panel

    3 Basic usage VJ-1624 QUICK REFERENCE Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.1.3 Operation panel". 3.7.1 Feeding media You can feed the roll media at a position that you want.

  • Page 77: Cutting Media

    VJ-1624 QUICK REFERENCE 3 Basic usage 2. Press the [Cancel] key on the operation panel for two seconds. • The printer operates as follows. Printer status Operation with the [Cancel] key pressed for two seconds During printing Terminates the printing, and deletes one data remaining in the printer. Receiving data/analyzing data Deletes the data already received and converted.

  • Page 78: Cutting Media Manually

    3 Basic usage VJ-1624 QUICK REFERENCE 2. Press the [Cutting] key on the operation panel for more than two seconds. • The printer feeds the roll media to the length of the margin and cuts the media. NOTE NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. •...
  • Page 79 VJ-1624 QUICK REFERENCE 3 Basic usage 3. Open the front cover. Name Front cover 4. Place a razor blade on the media cut groove on the media guide, and cut the roll media. CAUTION • Pay attention to the following points when cutting roll media. Mishandling the razor blade may cause a cut on your finger or hand.

  • Page 80: Changing And Confirming Settings While Printing

    3 Basic usage VJ-1624 QUICK REFERENCE NOTE NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 3.7.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 3.7.5.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu.

  • Page 81: Settings That Can Be Changed Or Confirmed While Printing

    VJ-1624 QUICK REFERENCE 3 Basic usage 3.7.5.2 Settings that can be changed or confirmed while printing NOTE NOTE • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed. If the printer returns to Normal without "Backup" being selected, the changed setting is not saved. Setup item Setting Description...

  • Page 82: Start Printing During Warm Up

    3 Basic usage VJ-1624 QUICK REFERENCE 2. Press the [Pause] key on the operation panel. • The printer pauses printing. • "PrintRestart -> ENTER" is displayed on the operation panel. 3. To restart printing, press the [Enter] key on the operation panel. •...
  • Page 83 VJ-1624 QUICK REFERENCE 3 Basic usage 2. Send the data. • "Warming Up" "Skip -> E" is displayed on the operation panel. 3. When printing during warm up, press the [Enter] key on the operation panel. • The printer starts printing. 3-53...

  • Page 84: Menu Setups On The Operation Panel

    3 Basic usage VJ-1624 QUICK REFERENCE Menu setups on the operation panel 3.8.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel. •...
  • Page 85 VJ-1624 QUICK REFERENCE 3 Basic usage 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the setting. 5. To save the changed setting, press the [Enter] key on the operation panel. •...

  • Page 86: Panel Setup Menu Overview

    3 Basic usage VJ-1624 QUICK REFERENCE 6. Press the [Cancel] key on the operation panel to exit from the setup. • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 3.8.2 Panel setup menu overview This section explains the Panel setup menu of the printer.

  • Page 87: Using Spectrophotometer (Spectrovue Vm-10)

    The optional spectrophotometer (SPECTROVUE VM-10) can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with SPECTROVUE VM-10 enables printing with more accurate colors. For more information about the option, contact your local MUTOH dealer. Follow the procedure below. NOTE NOTE •...
  • Page 88 3 Basic usage VJ-1624 QUICK REFERENCE 5. Start RIP software to print and measure the color target. NOTE NOTE • For the setting and operations of the RIP software, refer to its operation manual. • The printer starts printing the color target. •...
  • Page 89 VJ-1624 QUICK REFERENCE 3 Basic usage 7. Open the maintenance cover on the left of the printer. • "Remove connector cap and attach instrument. [ENTER]" is displayed on the operation panel. Name Maintenance cover NOTE NOTE • When a certain time has passed without opening the maintenance cover, the print head returns toward the right side of the printer to protect the print head.
  • Page 90 3 Basic usage VJ-1624 QUICK REFERENCE 9. Press the release buttons on both sides of spectrophotometer (SPECTROVUE VM-10), install it to the connector at the print head. Name Spectrophotometer Release buttons Print head section Connector NOTE NOTE • Make sure that spectrophotometer is NOT installed at an angle, and that there in no gap between the connector and spectrophotometer.
  • Page 91 VJ-1624 QUICK REFERENCE 3 Basic usage 11. Remove the white reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place. Name White reference plate Plate installation place NOTE NOTE •...
  • Page 92 3 Basic usage VJ-1624 QUICK REFERENCE 13. When "Start measurement [ENTER]" is displayed on the operation panel, press the [Enter] key. • Spectrophotometer starts measuring the color target. • "Measuring..." is displayed on the operation panel. • After measuring is complete, "Detaching instrument [ENTER]" is displayed on the operation panel.
  • Page 93 VJ-1624 QUICK REFERENCE 3 Basic usage 15. Open the maintenance cover on the left of the printer. • "Detach instrument and Set connector [ENTER]" is displayed on the operation panel. Name Maintenance cover 16. While pressing the release buttons on both sides of spectrophotometer, pull it forward to remove it from the print head.
  • Page 94 3 Basic usage VJ-1624 QUICK REFERENCE 17. Firmly pinch the tabs on both sides of the connector cap with your fingers, and install it to the connector at the print head. Name Connector cap Tabs Print head section Connector 18. Press the [Enter] key. •...
  • Page 95 VJ-1624 QUICK REFERENCE 3 Basic usage 19. Remove the white reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place. Name White reference plate Plate installation place NOTE NOTE •...
  • Page 96 3 Basic usage VJ-1624 QUICK REFERENCE 3-66...

  • Page 97: Daily Maintenance

    VJ-1624 QUICK REFERENCE 4 Daily maintenance Daily maintenance This chapter explains daily maintenance.

  • Page 98: Replacing Consumable Components

    4 Daily maintenance VJ-1624 QUICK REFERENCE Replacing consumable components This section describes when and how to replace the ink cartridges (or ink packs) and flushing-box sponges. 4.1.1 Replacing ink cartridges This section describes when to replace the ink cartridges. (1) Replacement time a.
  • Page 99 NOTE • To use 1000ml ink packs, high capacity pack adapters (option) are required. For details on high capacity pack adapters, contact your local MUTOH dealer. • Use genuine ink cartridges for replacing ink cartridges and ink packs. This printer is designed to use genuine ink cartridges and ink packs.
  • Page 100 4 Daily maintenance VJ-1624 QUICK REFERENCE (3) Replacing steps Follow the procedure below to replace the ink cartridges and high capacity pack adapters. CAUTION • Before operation, make sure to read the Material Safety Data Sheet (MSDS). • When handling ink cartridges or ink packs, pay attention so that ink does not get into your eyes or stick to your skin.
  • Page 101 VJ-1624 QUICK REFERENCE 4 Daily maintenance 2. Remove the ink cartridge that you want to replace from the slot. a. For 220ml ink cartridges Name Ink cartridge Ink cartridge slots b. For 440ml ink cartridges Name Ink cartridge Ink cartridge slots...
  • Page 102 4 Daily maintenance VJ-1624 QUICK REFERENCE 3. Take out the new ink cartridge from the bag. NOTE NOTE • Open the bag just before attaching the ink cartridge to the ink cartridge slot. Leaving the ink cartridge with the bag open for a long time may result in abnormal printing. •...
  • Page 103 VJ-1624 QUICK REFERENCE 4 Daily maintenance 2. Remove the high capacity pack adapter that you want to replace from the slot. NOTE NOTE • Used ink packs should be put in a plastic bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities.

  • Page 104: Replacing The Flushing-Box Sponges

    4 Daily maintenance VJ-1624 QUICK REFERENCE 5. Shake the high capacity pack adapter gently two to three times and insert it to the slot. NOTE NOTE • Make sure that the ink pack and smart chip are installed on the high capacity pack adapter before inserting it to the slot.
  • Page 105 VJ-1624 QUICK REFERENCE 4 Daily maintenance (2) Type • For types and details of the flushing-box sponge, refer to "8.3 Options/Supply list" in the Operation Manual. (3) Replacing steps You need to replace 2 Flushing-box sponges on the origin side and the opposite side of the origin point. Name Flushing-box sponge on the origin side Flushing-box sponge on the opposite side of the origin point...
  • Page 106 4 Daily maintenance VJ-1624 QUICK REFERENCE 2. Display the CR Maintenance Menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
  • Page 107 VJ-1624 QUICK REFERENCE 4 Daily maintenance d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. "5.1.20 CR Maintenance menu" in the Operation Manual 3.
  • Page 108 4 Daily maintenance VJ-1624 QUICK REFERENCE 4. Open the front cover. Name Front cover • Replace Flushing-box sponges in a short time. Leaving the print head at the replacement position may result in clogging of the print head. 5. Use tweezers to remove the flushing-box sponge from the flushing-box. Name Flushing boxes Flushing-box sponges...
  • Page 109 VJ-1624 QUICK REFERENCE 4 Daily maintenance 7. Close the front cover. Name Front cover 8. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 4-13...
  • Page 110 4 Daily maintenance VJ-1624 QUICK REFERENCE 9. Press the [Menu] key on the operation panel. • The printer enters Normal status. • Flushing-box sponge replacement is complete. (3-b) Replacement procedure (on the opposite side of the origin side) Follow the procedure below to replace the Flushing-box sponge on the opposite side of the origin side. 1.
  • Page 111 VJ-1624 QUICK REFERENCE 4 Daily maintenance 3. Use tweezers to remove the flushing-box sponge from the flushing-box. Name Flushing boxes Flushing-box sponges CAUTION • Do not drop waste fluid when replacing the flushing-box sponges. If waste fluid comes into contact with the grid roller, the surface of the grid roller will be damaged, and the media feed function may be affected.

  • Page 112: Replacing Cutter

    4 Daily maintenance VJ-1624 QUICK REFERENCE 4.1.3 Replacing Cutter This section describes when and how to replace the cutter. (1) Replacement time Replace the cutter when the following situation occurs. a. When the paper is not cut smoothly b. When the cut surface is feathered, etc (2) Type Our genuine cutter that is compatible with the printer is as follows.
  • Page 113 VJ-1624 QUICK REFERENCE 4 Daily maintenance b. Press the [>] key on the operation panel. • "Set1: User Type" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
  • Page 114 4 Daily maintenance VJ-1624 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left of the printer (cutter replacement position). • "CR Maintenance: End" is displayed on the operation panel. 4.
  • Page 115 VJ-1624 QUICK REFERENCE 4 Daily maintenance 5. Press the tab of the cutter lightly, turn the cutter holder in the direction as illustrated below. NOTE NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out.
  • Page 116 4 Daily maintenance VJ-1624 QUICK REFERENCE 6. Remove the cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop the cutter. The cutter blade may be damaged or chipped. NOTE NOTE •...
  • Page 117 VJ-1624 QUICK REFERENCE 4 Daily maintenance 7. Install a new cutter as illustrated. NOTE NOTE • Make sure that the spring in the cutter holder does not fly out while installing. Name Razor blade 4-21...
  • Page 118 4 Daily maintenance VJ-1624 QUICK REFERENCE 8. Press the tab of the cutter lightly, return the cutter holder to its initial position. NOTE NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out.
  • Page 119 VJ-1624 QUICK REFERENCE 4 Daily maintenance 9. Close the maintenance cover. Name Maintenance cover 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 4-23...
  • Page 120 4 Daily maintenance VJ-1624 QUICK REFERENCE 11. Press the [Menu] key on the operation panel. • The printer enters Normal. • Cutter replacement is complete. 4-24...

  • Page 121: Cleaning The Printer

    It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the printer, be sure to turn OFF the power and disconnect the power plug.

  • Page 122: Cleaning The Outer Case

    4 Daily maintenance VJ-1624 QUICK REFERENCE 4.2.1 Cleaning the outer case This section describes how to clean the outer case. Wipe out dust and dirt attached to the outer case by using a soft cloth. 4.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer.
  • Page 123 VJ-1624 QUICK REFERENCE 4 Daily maintenance 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE NOTE • Do not blow paper powder inside the printer using tools such as an air duster. It may cause an abnormal noise from the inside of the printer. Name Pressurizing rollers 3.

  • Page 124: Head Cleaning

    4 Daily maintenance VJ-1624 QUICK REFERENCE 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller. Name Grid roller 4.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning.

  • Page 125: Cleaning The Cleaning Wiper

    VJ-1624 QUICK REFERENCE 4 Daily maintenance 3. Press the [>] key on the operation panel to select the cleaning mode. 4. Press the [Cleaning] key on the operation panel for at least two seconds. • Start Head cleaning. • "Cleaning **%" is displayed on the operation panel. •...
  • Page 126 4 Daily maintenance VJ-1624 QUICK REFERENCE (2) Cleaning procedures Follow the procedure below to clean the cleaning wiper. NOTE NOTE • Use the cleaning stick to clean the cleaning wiper. For cleaning stick, refer to "8.3 Options/Supply list" in the Operation Manual. 1.
  • Page 127 VJ-1624 QUICK REFERENCE 4 Daily maintenance c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. "5.1.20 CR Maintenance menu"...
  • Page 128 4 Daily maintenance VJ-1624 QUICK REFERENCE 4. Open the maintenance cover on the right of the printer. Name Maintenance cover CAUTION • When cleaning the cleaning wiper • do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. •...
  • Page 129 VJ-1624 QUICK REFERENCE 4 Daily maintenance 5. Use the cleaning stick to remove the ink and dust on the cleaning wiper. a. Front side of the cleaning wiper: Remove the ink and dust in the horizontal direction. Name Cleaning wiper Cleaning stick Head cap unit b.
  • Page 130 4 Daily maintenance VJ-1624 QUICK REFERENCE 6. Close the right maintenance cover. • Close the cover firmly until it is locked. Name Maintenance cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. •...

  • Page 131: Cleaning Around The Print Head

    VJ-1624 QUICK REFERENCE 4 Daily maintenance 8. Press the [Menu] key on the operation panel. • The printer enters Normal. • Cleaning the cleaning wiper is complete. 4.2.5 Cleaning around the print head This section describes how to clean around the print head. (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached around the print head...
  • Page 132 4 Daily maintenance VJ-1624 QUICK REFERENCE 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
  • Page 133 VJ-1624 QUICK REFERENCE 4 Daily maintenance d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. "5.1.20 CR Maintenance menu" in the Operation Manual 3.
  • Page 134 4 Daily maintenance VJ-1624 QUICK REFERENCE 4. Open the maintenance cover on the left of the printer. Name Maintenance cover 5. Move the print head section by hand to where the circumference of the Print head is visible. Name Print head section Circumference of the Print head CAUTION •...
  • Page 135 VJ-1624 QUICK REFERENCE 4 Daily maintenance 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places. Name Around the print head Head guide Nozzles Dust, ink clump, etc CAUTION •...
  • Page 136 4 Daily maintenance VJ-1624 QUICK REFERENCE 7. When some foreign substance such as dust or ink clump is attached, use the cleaning stick to remove Name Around the print head Head guide Nozzles Dust, ink clump, etc 8. Close the left maintenance cover. •...
  • Page 137 VJ-1624 QUICK REFERENCE 4 Daily maintenance 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 10. Press the [Menu] key on the operation panel. •...

  • Page 138: Disposal Of Waste Fluids

    4 Daily maintenance VJ-1624 QUICK REFERENCE Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full. b.
  • Page 139 VJ-1624 QUICK REFERENCE 4 Daily maintenance 3. Open the waste fluid valve, and transfer the waste fluid to the container. NOTE NOTE • When transferring the waste fluid to the empty container, the waste fluid may spatter. Make sure to put the container close to the waste fluid valve. Name Waste fluid valve Empty container...
  • Page 140 4 Daily maintenance VJ-1624 QUICK REFERENCE 6. Dispose of the waste fluid as an industrial waste product. • Disposal of waste fluids is completed. 4-44...

  • Page 141: Troubleshooting

    5 Troubleshooting Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If the error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE NOTE • If you want to receive product warranty, prepare the warranty certificate.

  • Page 142: When You Cannot Generate Graphics In The Way You Want

    5 Troubleshooting VJ-1624 QUICK REFERENCE When you cannot generate graphics in the way you want This section explains how to restore printing results that are blurred or have gaps and how to adjust print quality. 5.1.1 Perform Head cleaning If the nozzle check result indicates that the checked points are blurred or missing, clean the print head. 1.

  • Page 143: Adjust The Print Head

    VJ-1624 QUICK REFERENCE 5 Troubleshooting 5.1.2 Adjust the print head It is used for optimizing the quality of image prints. This printer has the following adjustment methods. Adjustment Description Reference method Standard Adjusts only the print mode in the user type setting which is 5.1.3 Standard Adjust Print currently set.

  • Page 144: Standard Confirmation Pattern

    5 Troubleshooting VJ-1624 QUICK REFERENCE 2. Perform rough adjustment when the misalignment is big. 5.1.3.2 Standard Rough Adjustment Pattern Perform micro adjustment when the misalignment is small. 5.1.3.3 Standard Micro Adjustment Pattern NOTE NOTE • Perform rough adjustment first when the amount of misalignment cannot be judged. 3.
  • Page 145 VJ-1624 QUICK REFERENCE 5 Troubleshooting b. Press the [+] key or [–] key to select "Set 1: User Type". c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d.
  • Page 146 5 Troubleshooting VJ-1624 QUICK REFERENCE f. Press the [+] key or [–] key to select "**>2: Adjust Print>". g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print1: Standard>".
  • Page 147 VJ-1624 QUICK REFERENCE 5 Troubleshooting i. Press the [Enter] key on the operation panel. • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. "5.1.1.1.3 Adjust Print menu" in the Operation Manual 3.

  • Page 148: Standard Rough Adjustment Pattern

    5 Troubleshooting VJ-1624 QUICK REFERENCE • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. a. When the printing result is OK; You do not need perform Adjust Print. The procedure for Adjustment is complete.
  • Page 149 VJ-1624 QUICK REFERENCE 5 Troubleshooting 2. Press the [+] key or [-] key to select "Adj.2: Rough Pattern". 3. Press the [Enter] key on the operation panel. • The printer starts printing a rough adjustment pattern. • The pattern images are printed on both paper edges and the center of the media. 4.
  • Page 150 5 Troubleshooting VJ-1624 QUICK REFERENCE 5. "Pattern *: 6" (* indicates a pattern name as shown below) is displayed on the operation panel. • The pattern name (*) differs depending on the set print mode. The print modes and their pattern names are as follows. PrintMode PatternName Quality 1, 2...

  • Page 151: Standard Micro Adjustment Pattern

    VJ-1624 QUICK REFERENCE 5 Troubleshooting 5.1.3.3 Standard Micro Adjustment Pattern Check the confirmation pattern, and when the misalignment is small, perform micro adjustment. Print a micro adjustment pattern and register the setting value. 1. Display the Adjust Print menu on the operation panel in the same way as in step 2 of "5.1.3.1 Standard Confirmation Pattern"...
  • Page 152 5 Troubleshooting VJ-1624 QUICK REFERENCE 4. Check the both ends and the center of the print result that printed with Adjust pattern, and select the number from 1 to 7 that is not out of alignment. • "6" is selected in the next printing sample. NOTE NOTE •...

  • Page 153: Custom Adjustment Pattern

    VJ-1624 QUICK REFERENCE 5 Troubleshooting NOTE NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.3: Fine Pattern" is displayed on the operation panel. 7. Press the [Enter] key on the operation panel. • The value is set in the "Pattern: *"...

  • Page 154: Custom Confirmation Pattern

    5 Troubleshooting VJ-1624 QUICK REFERENCE 2. Perform rough adjustment when the misalignment is big. 5.1.4.2 Custom Rough Adjustment Pattern Perform micro adjustment when the misalignment is small. 5.1.4.3 Custom Micro Adjustment Pattern NOTE NOTE • Perform rough adjustment first when the amount of misalignment cannot be judged. 3.
  • Page 155 VJ-1624 QUICK REFERENCE 5 Troubleshooting b. Press the [+] key or [–] key to select "Set 1: User Type". c. Press the [Enter] key on the operation panel. • "User: TypeXX" (XX is a number between 1 and 30) is displayed on the operation panel. d.
  • Page 156 5 Troubleshooting VJ-1624 QUICK REFERENCE f. Press the [+] key or [–] key to select "**>2: Adjust Print>". g. Press the [>] key on the operation panel. • "Adj.Print1: Standard" is displayed on the operation panel. h. Press the [+] key or [–] key to select "Adj.Print2: Custom>". 5-16...
  • Page 157 VJ-1624 QUICK REFERENCE 5 Troubleshooting i. Press the [Enter] key on the operation panel. • "Adj.1: Confirm Ptn." is displayed on the operation panel. • The display enters the Adjust Print menu. "5.1.1.1.3 Adjust Print menu" in the Operation Manual 3.
  • Page 158 5 Troubleshooting VJ-1624 QUICK REFERENCE • After the confirmation pattern is printed, "Adj.1: Confirm Ptn." is displayed on the operation panel. 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F. a.

  • Page 159: Custom Rough Adjustment Pattern

    VJ-1624 QUICK REFERENCE 5 Troubleshooting • Perform micro adjustment when the misalignment is small. • When all patterns A to F require adjustment: 5.1.4.3.1 Adj. PatternALL • When any pattern of A to F requires adjustment: 5.1.4.3.2 Each Adjust Patterns 5.1.4.2 Custom Rough Adjustment Pattern Check the confirmation pattern, and when the misalignment is big, perform rough adjustment.
  • Page 160 5 Troubleshooting VJ-1624 QUICK REFERENCE • A rough adjustment pattern for print quality adjustment is printed after warming up. • The pattern images are printed on both paper edges and the center of the media. • Six rough adjustment patterns will be printed. Input setting value for each pattern. 4.
  • Page 161 VJ-1624 QUICK REFERENCE 5 Troubleshooting 6. Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE NOTE • When you press the [Cancel] key, the input operation is not executed and "Adj.2: Rough Pattern"...

  • Page 162: Custom Micro Adjustment Pattern

    5 Troubleshooting VJ-1624 QUICK REFERENCE 5.1.4.3 Custom Micro Adjustment Pattern Check the confirmation pattern, and when the misalignment is small, perform micro adjustment. This menu is made up with the following menus. Menu Name Description Reference Custom Micro Adj. PatternALL Adjust all confirmation patterns A to F.
  • Page 163 VJ-1624 QUICK REFERENCE 5 Troubleshooting NOTE NOTE • To start printing during warming up, press the [Enter] key while "Warming Up Skip -> E" is displayed. 3.7.7 Start Printing during Warm up • An adjust print pattern for print quality adjustment is printed after warming up. Six micro adjustment patterns will be printed.
  • Page 164 5 Troubleshooting VJ-1624 QUICK REFERENCE NOTE NOTE • "4" is the current setting value. 5. "PatternA: 4" is displayed on the operation panel. 6. Press the [+] key or [–] key to enter the number that you selected in Step 4. NOTE NOTE •...

  • Page 165: Each Adjust Patterns

    VJ-1624 QUICK REFERENCE 5 Troubleshooting 5.1.4.3.2 Each Adjust Patterns Select and print one of the adjust patterns A to F and register the set value. Follow the procedures below to adjust "Pattern A" only. 1. Display the Custom Adjust Print menu on the operation panel in the same way as in step 2 of "5.1.4.1 Custom Confirmation Pattern".
  • Page 166 5 Troubleshooting VJ-1624 QUICK REFERENCE 4. Check the both ends and the center of the print result that printed with Adjust pattern, and select the number from 1 to 7 that is not out of alignment. • "6" is selected in the next printing sample. NOTE NOTE •...
  • Page 167 VJ-1624 QUICK REFERENCE 5 Troubleshooting 7. Press the [Enter] key on the operation panel. • The value is set in the "Pattern A: *" (* indicates a number from 1 to 7). • Press the [Enter] key to register the setting value for "Fine PatternA" to the printer. •...

  • Page 168: When Media Is Jammed

    5 Troubleshooting VJ-1624 QUICK REFERENCE When media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.3.2 Turning the power OFF 2. Open the front cover. Name Front cover 5-28...
  • Page 169 VJ-1624 QUICK REFERENCE 5 Troubleshooting 3. Move the print head section from the top of the media to the right. NOTE NOTE • When the head height is set to Low, switch it to High before moving the Head. Change the setting back to Low after moving the Head. "4.2.5.1 When raising the print head"...
  • Page 170 5 Troubleshooting VJ-1624 QUICK REFERENCE 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 6. Turn the flanges of the roll media holder and take up the roll media. Name Flanges Roll media...

  • Page 171: Troubleshooting

    VJ-1624 QUICK REFERENCE 5 Troubleshooting Troubleshooting This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 5.3.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is the front cover open or media loading lever Close the front cover, or lower the media 3.5 Loading raised?

  • Page 172: Cannot Print At All

    5 Troubleshooting VJ-1624 QUICK REFERENCE 5.3.2 Cannot print at all (1) Does not work at all after power activation Possible cause Remedy Reference Is the power cable connected to the plug? Connect the power cable. 3.2 Power cable connection Does the AC power supply provide the Connect the cable to another outlet.

  • Page 173: Media-Related Troubleshooting

    VJ-1624 QUICK REFERENCE 5 Troubleshooting (4) Cannot use the computer online using LAN Possible cause Remedy Reference Is the network interface cable connected Confirm the types of the cross and straight 3.6.3 Connecting correctly? cables, and connect the network interface a network interface cable correctly.
  • Page 174 5 Troubleshooting VJ-1624 QUICK REFERENCE (2) The media is crumpled during initialization NOTE NOTE • If the media is jammed or torn, remove it according to "5.2 When media is jammed". Possible cause Remedy Reference Are you using the recommended media? Use the recommended media.
  • Page 175 VJ-1624 QUICK REFERENCE 5 Troubleshooting (4) Media jams frequently occur NOTE NOTE • If media other than the recommended one is used, correct media feeding cannot be assured. Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. "4.2.1 Media type"...

  • Page 176: Printing-Related Troubleshooting

    5 Troubleshooting VJ-1624 QUICK REFERENCE 5.3.4 Printing-related troubleshooting (1) Printing is partially stained or incomplete NOTE NOTE • Proper print quality may not be obtained with the media other than the recommended one. Possible cause Remedy Reference Does the media include moisture? Replace it with new media.
  • Page 177 VJ-1624 QUICK REFERENCE 5 Troubleshooting Possible cause Remedy Reference Is the temperature setting of each heater Set the temperature appropriately. "5 Panel setup appropriate? menu" in the Operation Manual Is the head height set to High? Return the head height to "Low". "4.2.5 Head height adjustment"...
  • Page 178 5 Troubleshooting VJ-1624 QUICK REFERENCE (6) Printing lines are duplicated or patchy Possible cause Remedy Reference Is the nozzle in good condition? Perform Head cleaning. 4.2.3 Head cleaning Is the head height set to High? Return the head height to "Low". "4.2.5 Head height adjustment"...

  • Page 179: Error Messages

    VJ-1624 QUICK REFERENCE 5 Troubleshooting Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 5.4.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
  • Page 180 Refer to "7.2.2 Message type error display and remedies to 7.2.3 Error requiring restart" in the Operation Manual, and check the condition of the product and remedies. • The value of the Authorization Code may be displayed for the display of the option function. For details, contact your local MUTOH dealer. 5-40...

  • Page 181: Using Quick Reference & Operation Manual Cd

    VJ-1624 QUICK REFERENCE 5 Troubleshooting Using Quick Reference & Operation Manual CD This section explains how to use the included Quick Reference & Operation Manual CD. The Quick Reference & Operation Manual of the product are included in the CD-ROM. 5.5.1 System requirements The requirements for viewing the Quick Reference and Operation Manual are as follows.

  • Page 182: Setting Permissions For Active Content

    5 Troubleshooting VJ-1624 QUICK REFERENCE 3. Click on "Quick Reference" or "Operation Manual" on the following screen to open the manual to browse. • Adobe Reader is required to browse the PDF file. When you need to install Adobe Reader, connect to the Internet, click the Get Adobe Reader icon at the bottom of the screen, and download the latest Adobe Reader from Adobe's website.
  • Page 183 VJ-1624 QUICK REFERENCE 5 Troubleshooting Since the HTML files of the Operation Manual uses active content, information bars including the following may appear and screens may not be displayed correctly when you use browsers like Internet Explorer to open the Operation Manual screen. Follow the procedure below to display active content so that the Operation Manual is displayed correctly.
  • Page 184 5 Troubleshooting VJ-1624 QUICK REFERENCE 4. Click the check box of "Allow active content from CDs to run on My Computer". NOTE NOTE • The check is off in the default setting and the security control function is valid. By checking the box, •...
  • Page 185 VJ-1624 QUICK REFERENCE INDEX INDEX ＜ Symbol ＞ ＜ D ＞ [<] key ..............2-6 Disposal of waste fluids ........4-42 [>] key ..............2-6 [+] key ..............2-6 ＜ E ＞ [–] key ..............2-6 Each Adjust Patterns ......... 5-25 Earth wire ............3-6 ＜...
  • Page 186 INDEX VJ-1624 QUICK REFERENCE ＜ M ＞ ＜ R ＞ Maintenance ......... 4-31 4-37 Rear section ............2-3 Maintenance cover ..........2-3 Replacing consumable components ....4-2 Media cut groove ........2-3 3-49 Replacing Cutter ..........4-16 Media feed slot ........... 2-4 Replacing ink cartridges ........4-2 Media guide ..........
  • Page 187 VJ-1624 QUICK REFERENCE INDEX ＜ W ＞ Warning labels ............1-7 Warnings .............1-2 Waste fluid tank ..........2-3 Waste fluid valve ........2-4 4-43 When inserting the ink cartridges from above the printer ........3-28 When inserting the ink cartridges horizontally ............3-29 When using the high capacity pack adapter for the printer whose ink is charged for the first time ..........3-27 Index-3...
  • Page 188 INDEX VJ-1624 QUICK REFERENCE Index-4...

Table of Contents

Save PDF