Solving Problems; Modular Server - NEC EXPRESS5800/100 SERIES N8100-1635F User Manual

SOLVING PROBLEMS

When the system fails to operate as expected, see the following to find out your problem and follow
the instruction given before asking for repair.
If the system still fails to operate successfully after solving your problem, take a note on the on-
screen message and contact your service representative.

Modular Server

Fail to power-on:
Is the proper power supplied to the system?
→ Use the power cord shipped with the Module Enclosure. In addition, make sure
that the outer cover of the power cord is not broken and the cord at the plug is not
bent.
→ Make sure that the DC output switch on EcoPowerGateway is set to ON.
→ Make sure that the modular server is installed correctly.
The BIOS SETUP utility of modular server allows you to set the feature for power
link with the Module Enclosure.
<Menus to check: [AC-LINK] in [Server] menu>
Does the EcoPowerGateway contain the required number of power units?
→ Refer to the User's Guide of EcoPowerGateway for the required number of power
units.
Does the Module Enclosure contain the required number of fans in proper location?
→ Refer to the User's Guide of Module Enclosure for the required number of fans
and their installation locations.
Did you turn on the power of Module Enclosure within 5 seconds after AC power is
supplied to the modular server?
→ Initialization of BMC takes about 5 seconds after AC power is supplied to the
modular server. After installing the modular server to Module Enclosure, wait for
about 5 seconds or longer, then turn on the power of Module Enclosure by using
the POWER/SLEEP switch.
The remote power-on through network does not work (Wake On LAN does not work):
Is the system shut down forcibly?
→ After the forced shutdown (or pressing the POWER/SLEEP switch on the modular
server for 4 seconds or longer brings the power of the modular server to be turned
off forcibly), Wake On LAN does not work. Restart the modular server, perform
the normal shutdown processing.
Troubleshooting 7-27