Altusen KVM OVER THE NET KN2116A User Manual

Altusen KVM OVER THE NET KN2116A User Manual

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KVM Over the NET™
KN2124v / KN2140v / KN4124v / KN4140v
KN2116
/ KN2132 / KN4116 / KN4132
A
User Manual
www.aten.com

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Summary of Contents for Altusen KVM OVER THE NET KN2116A

  • Page 1 KVM Over the NET™ KN2124v / KN2140v / KN4124v / KN4140v KN2116 / KN2132 / KN4116 / KN4132 User Manual www.aten.com...
  • Page 2: Fcc Information

    KVM Over the NET™ User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International China Japan Korea North America ATEN TECH ATEN NJ United Kingdom User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer.
  • Page 4: Package Contents

    KVM Over the NET™ User Manual Package Contents The KVM Over the NET 1 KN2124v, KN2140v, KN4124v, KN4140v, KN2116 or KN4132 KVM Over the Net™ Switch 2 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE) 1 Grounding Wire 1 Power Cord (KN2116 2 Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only) 2 Utility Power Cords (KN2124v / KN2140v / KN4124v / KN4140v only) 1 5-in-1 Console Cable (KN2124v / KN2140v / KN4124v / KN4140v only)
  • Page 5: Table Of Contents

    Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 KVM Over the NET™ User Manual Stacking and Rack Mounting ........16 Stacking .
  • Page 7 Macros..........55 Hotkeys .
  • Page 8 KVM Over the NET™ User Manual Log ............98 Filter .
  • Page 9 ANMS ........... 128 IP Installer .
  • Page 10 KVM Over the NET™ User Manual Adapter Cable Firmware Upgrade Recovery ..... 150 Backup/Restore ......... . . 151 Backup .
  • Page 11 Install the Active Directory Schema Snap-in ..... . 174 Create a Start Menu Shortcut Entry ......174 Extend and Update the Active Directory Schema .
  • Page 12 KVM Over the NET™ User Manual Basic Setup ..........212 Connection Setup Example (Windows XP).
  • Page 13: About This Manual

    About This Manual This User Manual is provided to help you get the most from your KVM Over the NET system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 14: Conventions

    KVM Over the NET™ User Manual Chapter 11, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NET Chapter 12, The Log Server, explains how to install and configure the Log Server. Chapter 13, LDAP Server Configuration, explains how to configure the KVM Over the NET switch for LDAP / LDAPS authentication and...
  • Page 15: Terminology

    Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NET switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: Switch’s Point of View Remote users –...
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  • Page 17: Chapter 1. Introduction

    Overview The KVM Over the NET that allow both local and remote operators to monitor and access multiple servers from a single console. A single KN4140v can control up to 40 servers, and by cascading up to 40 compatible 16 port switches, as many as 640 servers can be controlled on a complete two stage installation.
  • Page 18 KVM Over the NET™ User Manual Since KVM Over the NET switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world.
  • Page 19 Chapter 1. Introduction KVM Over the NET switches have an Adapter ID function that stores port information like the adapter ID, OS, keyboard language, adapter name, operation modes and more, so that when you move a KVM Adapter Cable from one port to another, the switch recognizes the same adapter cable at the new location.
  • Page 20: Features

    KVM Over the NET™ User Manual Features Hardware High port density – RJ-45 connectors for up to 40 ports in a 1U housing Two or four separate buses for remote KVM over IP access Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232) connectivity Local console provides PS/2 and USB keyboard and mouse support...
  • Page 21: Ease-To-Use Interface

    Ease-to-Use Interface Local Console, browser-based, and AP GUIs offer a unified multilanguage interface to minimize user training time and increase productivity Multiplatform client support (Windows, Mac OS X, Linux, Sun) Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape) Browser-based UI in pure Web technology allows administrators to perform administrative tasks without pre-installed Java software package required User can launch multiple Virtual Remote Desktops to control multiple...
  • Page 22: Virtual Media

    KVM Over the NET™ User Manual Virtual Media Virtual media enables file applications, OS patching, software installation and diagnostic testing Works with USB enabled servers in operating system and BIOS level Supports DVD/CD drives, USB mass storage devices, PC hard drives and ISO images Virtual Remote Desktop Video quality and video tolerance can be adjusted to optimize data transfer...
  • Page 23: System Requirements

    System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv). The following equipment must be installed on these computers: For best results we recommend that the computers used to access the switch have at least a P III 1 GHz processor, with their screen resolution...
  • Page 24: Video

    KVM Over the NET™ User Manual Video Only the following non-interlaced video signals are supported: Resolution 640 x 480 720 x 400 800 x 600 1024 x 768 1152 x 864 1152 x 900 1280 x 1024 1600 x 1200 KVM Adapter Cables Cat 5e (or higher) cable is required to connect the KVM Over the NET switch to the KVM Adapter Cables (see page 21).
  • Page 25: Operating Systems

    Operating Systems Supported operating systems for remote user computers that log into the KVM Over the NET those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.). Supported operating systems for the servers that are connected to the switch’s ports are shown in the table, below: Windows Linux...
  • Page 26: Components

    KVM Over the NET™ User Manual Components KN2124v / KN2140v / KN4124v / KN4140v Front View Note: The figure above shows the front panel of a KN2140v / KN4140v. The KN2124v / KN4124v differs in that there are fewer port LEDs. KN2116 / KN2132 / KN4116 / KN4132 Front View Note: The figure above shows the front panel of a KN4132 /KN2132.
  • Page 27 Component Power LED Lights when the unit is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. GREEN: The computer attached to the port is On Line. RED: The computer attached to the port is Selected (has KVM focus).
  • Page 28: Kn2124V / Kn2140V / Kn4124V / Kn4140V Rear View

    KVM Over the NET™ User Manual KN2124v / KN2140v / KN4124v / KN4140v Rear View Note: The figure above shows the rear panel of a KN2140v / KN4140v with two blocks of 16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total).
  • Page 29 Component Power Socket The power cable(s) plugs in here. Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, the top power socket corresponds to the left power switch, and the bottom power socket corresponds to the right power switch. Power Switch This standard slide switch powers the unit on and off.
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  • Page 31: Hardware Setup

    Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NET design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16). A separate KVM Adapter Cable is required for each server or device connection.
  • Page 32: Stacking And Rack Mounting

    KVM Over the NET™ User Manual Stacking and Rack Mounting The KVM Over the NET mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM Over the NET surface that can safely support its weight plus the weight of its attached cables. To place the KVM Over the NET chaining them, remove the backing material from the bottom of the rubber feet that came with this package, and stick them onto the switch’s bottom panel at...
  • Page 33: Rack Mounting

    Rack Mounting The KVM Over the NET mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1.
  • Page 34 KVM Over the NET™ User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 35: Rack Mounting - Rear

    Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
  • Page 36 KVM Over the NET™ User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 37: Single Stage Installation

    Single Stage Installation In a single stage installation, there are no additional switches cascaded from the KVM Over the NET switch. To set up a single stage installation, refer to the installation diagrams starting on page 23 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
  • Page 38 KVM Over the NET™ User Manual 4. Plug a cable from the LAN or WAN into the KVM Over the NET primary network interface socket. 5. (Optional) Plug another cable from the LAN or WAN into the KVM Over the NET switch backup (secondary) network interface socket.
  • Page 39: Kn2124V / Kn2140V / Kn4124V / Kn4140V Single Stage Installation Diagram

    KN2124v / KN2140v / KN4124v / KN4140v Single Stage Installation Diagram PN0108 Modem Chapter 2. Hardware Setup...
  • Page 40: Kn2116A / Kn2132 / Kn4116 / Kn4132 Single Stage Installation Diagram

    KVM Over the NET™ User Manual KN2116 / KN2132 / KN4116 / KN4132 Single Stage Installation Diagram PN0108 Modem...
  • Page 41: Adapter Cable Connection Diagram

    Chapter 2. Hardware Setup Adapter Cable Connection Diagram KA7120 / KA9120 KA9131 KA7170 / KA9170 KA7130 / KA9130 KA7140 KA9140 SERIAL TERMINAL KA7175 KA7176...
  • Page 42: Two Stage Installation

    KVM Over the NET™ User Manual Two Stage Installation To control even more servers, up to 40 additional KVM switches can be cascaded from the KVM ports of the KVM Over the NET as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NET First Stage unit, the cascaded switches are considered Second Stage units.
  • Page 43: Two Stage Installation Diagram

    Chapter 2. Hardware Setup Two Stage Installation Diagram KN4140v KH1516 KA9120...
  • Page 44: Hot Plugging

    KVM Over the NET™ User Manual Hot Plugging The KVM Over the NET switch supports hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
  • Page 45: Port Id Numbering

    Port ID Numbering Each server on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the server is connected to. The first segment represents the KVM Port number of the First Stage unit;...
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  • Page 47: Super Administrator Setup

    Super Administrator Setup Overview The KVM Over the NET table, bellow: User Type Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment. Administrator Access and manage authorized ports and devices. Manage Users and Groups.
  • Page 48 KVM Over the NET™ User Manual Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password. Note: For security purposes, you should change these to a unique Username and Password. (See Changing the Super Administrator Login, page 34 for details.) After you successfully log in, the Local Console Main Page appears:...
  • Page 49: Network Setup

    Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 124.
  • Page 50: Changing The Super Administrator Login

    KVM Over the NET™ User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click User Management. The User Management page has a list of Users and Groups in the left hand panel, and a more detailed list of users –...
  • Page 51 Chapter 3. Super Administrator Setup (Continued from previous page.) The User Information page appears: 3. Change the Username and Password to something unique. 4. Re-enter the password to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK.
  • Page 52: Moving On

    KVM Over the NET™ User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM Over the NET switch GUI utilities.
  • Page 53: Logging In

    Overview KVM Over the NET switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM Over the NET switch’s authentication procedure requires you to submit a valid username and password.
  • Page 54: Browser Login

    KVM Over the NET™ User Manual Browser Login The KVM Over the NET running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar. Note: For security purposes, a login string may have been set by the administrator (see page 136 for details).
  • Page 55: Winclient Ap Login

    Chapter 4. Logging In WinClient AP Login In some cases, the Administrator may not want the KVM Over the NET switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser.
  • Page 56: The Connection Screen

    KVM Over the NET™ User Manual The Connection Screen A description of the Connection Screen is given in the following table: Item Menu Bar The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files page 41 The Help Menu displays the WinClient AP version.
  • Page 57: The File Menu

    The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
  • Page 58: Java Client Ap Login

    KVM Over the NET™ User Manual Java Client AP Login In those cases in which the Administrator does not want the KVM Over the switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users.
  • Page 59 Chapter 4. Logging In Click OK. A Login dialog box appears: Provide a valid Username and Password, and then click OK to switch to the Java Client AP Main Page. The Java Client AP Main Page is similar to that of the WinClient AP Main Page.
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  • Page 61: Chapter 5. The User Interface

    Overview Once you have successfully logged in the KVM Over the NET Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
  • Page 62: Page Components

    KVM Over the NET™ User Manual The web page components are described in the table below: Page Components The web page screen components are described in the table, below: Item Tab Bar Menu Bar Sidebar About Logout Welcome Message Interactive Display Panel This is your main work area. The screens that Description The tab bar contains the KVM Over the NET main operation categories.
  • Page 63: The Tab Bar

    The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Port Access: The Port Access page is used to access and control the...
  • Page 64: The Gui Main Page

    KVM Over the NET™ User Manual The GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 37), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
  • Page 65 5. There is an additional icon at the extreme right of the page: icon to close the GUI Main Page and go to the display of the last selected port. 6. The GUI can be navigated via the keyboard as shown in the table, below: Keys Ctrl + P Opens the Port Access page.
  • Page 66: The Local Console Gui Main Page

    KVM Over the NET™ User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows GUI Main Page: The major difference is that the Local Console Main Page doesn’t have tabs for Maintenance or Download, and Array Mode isn’t available.
  • Page 67: The Control Panel

    The Control Panel WinClient Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.
  • Page 68 KVM Over the NET™ User Manual (Continued from previous page.) Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow. To move the Control Panel to a different location on the screen, place the mouse pointer over the text bar area, then click and drag.
  • Page 69: Winclient Control Panel Functions

    WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
  • Page 70 KVM Over the NET™ User Manual Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 75). Click to toggle Automatic or Manual mouse sync. When the selection is Automatic, a green When the selection is Manual, a red X appears on the icon.
  • Page 71: Macros

    Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
  • Page 72 KVM Over the NET™ User Manual An explanation of the Hotkey actions is given in the table below: Action Exit remote location Breaks the connection to the KVM Over the NET returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
  • Page 73: User Macros

    Chapter 5. The User Interface User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
  • Page 74 KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
  • Page 75 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6. If you want to change any of the keystrokes, select the macro and click Edit.
  • Page 76 KVM Over the NET™ User Manual After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 54).
  • Page 77: System Macros

    Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search;...
  • Page 78 KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 62).
  • Page 79 7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, they are available for use on a port-by-port basis. They get selected on a port’s Connection page (see Exit Macro, page 92, for details). Note: 1.
  • Page 80: Video Settings

    KVM Over the NET™ User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor: The meanings of the video adjustment options are given in the table below: Options Screen Position Adjust the horizontal and vertical position of the remote server...
  • Page 81 Options Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
  • Page 82: Gamma Adjustment

    KVM Over the NET™ User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
  • Page 83: The Message Board

    The Message Board The KVM Over the NET which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other: Chapter 5. The User Interface switch supports multiple user logins,...
  • Page 84: Button Bar

    KVM Over the NET™ User Manual Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
  • Page 85: User List Panel

    User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.
  • Page 86: Virtual Media

    KVM Over the NET™ User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a user’s system to appear and act as if it were installed on the remote server. Note: Virtual Media is only supported on remote servers connected to the KVM Over the NET To implement this redirection feature, do the following: 1.
  • Page 87 3. To add additional media sources, click Add, and select the source as many times as you require. Up to three virtual media choices can be mounted. The top three in the list are the ones that are selected. To rearrange the selection order, highlight the device you want to move, then click the Up or Down Arrow button to promote or demote it in the list.
  • Page 88: Virtual Media Icons

    KVM Over the NET™ User Manual Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote server for editing and save them to the redirected media, etc. Files that you save to the redirected media, will actually be saved on your local client computer’s storage.
  • Page 89: Zoom

    Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%. Sizes and displays the remote view window at 25%.
  • Page 90: The On-Screen Keyboard

    KVM Over the NET™ User Manual The On-Screen Keyboard The KVM Over the NET available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
  • Page 91: Mouse Pointer Type

    To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type KVM Over the NET options when working in the remote display. Click this icon to select from the available choices: Note: 1.
  • Page 92: Mouse Dynasync Mode

    KVM Over the NET™ User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
  • Page 93: Mac And Linux Considerations

    Mac and Linux Considerations For Mac systems, there is a second DynaSync setting to choose from when Mouse DynaSync is enabled. If the default synchronization result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the Control Panel and select Mouse Sync Mode Linux doesn’t support DynaSync Mode, but it has an additional setting on the Mouse Sync Mode menu (Redhat AS3.0).
  • Page 94: Control Panel Configuration

    KVM Over the NET™ User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into six main sections as described in the table, below: Item Customize...
  • Page 95 (Continued from previous page.) Item Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
  • Page 96: The Java Control Panel

    KVM Over the NET™ User Manual The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
  • Page 97: Port Access

    Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Web Browser Interface GUI Interface...
  • Page 98 KVM Over the NET™ User Manual The page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. At the bottom of the Sidebar, there are buttons for different port display functions. The tabs at the top of the main panel open different pages for information and configuration options related to the ports.
  • Page 99: The Port Selection Sidebar

    The Port Selection Sidebar All switches and their ports – including cascaded switches and their ports – are listed in a tree structure in the Sidebar at the left of the screen: The Port Selection Tree Users are only allowed to see the switches and ports that they have access permission for.
  • Page 100: Port Views

    KVM Over the NET™ User Manual Port Views In the Web Browser version, you can open as many port viewers as there are ports, but the number of ports that you see depends on the number of buses that the switch supports. For example, if the switch supports 4 buses, the 5th viewer displays the same port as the 1st viewer;...
  • Page 101 The meanings of the pop-up items are explained in the following table: Item User Type Expand/ Administrators Collapse Users Rename Administrators Users Copy Administrators Users Properties Administrators Export Administrators Configuration Import Administrators Configuration Mount Administrators Users Explanation If the device’s ports are nested (not displayed), the dialog box entry is Expand.
  • Page 102: Port Properties

    KVM Over the NET™ User Manual Port Properties When you select Properties from the popup menu, a dialog box that allows you to make configuration settings for the selected port appears: Note: This is a quick setting method that performs the same port configuration functions as the ones found under Adapter Attributes on the Device Management Customization page.
  • Page 103 (Continued from previous page.) An explanation of the configuration fields is given in the table, below: Field Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
  • Page 104: Port Naming

    KVM Over the NET™ User Manual Port Naming For convenience – especially in large installations with many switches and ports – each switch and each port can be given a name. To assign, modify or delete a port name, do the following: 1.
  • Page 105: Scan

    3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation. Scan Scan is found at the bottom of the GUI Sidebar. It automatically switches among all the ports that are visible in the Sidebar tree (see Filter, below), at regular intervals, so that their activity can be monitored automatically.
  • Page 106: Filter

    KVM Over the NET™ User Manual Filter Filter allows you to control the number and type of ports that display in the Sidebar Tree, as well as which ports get scanned when Auto Scan and Array Mode is invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the figure, below: The meanings of the choices are explained in the table, below: Choices...
  • Page 107: Connections

    Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM Over the NET Connections page displays a list of ports for the device that the user is authorized to access or view.
  • Page 108: Port Level

    KVM Over the NET™ User Manual Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the table below: Panel Status The Status Panel displays the port’s current status...
  • Page 109: History

    History The History page provides a record of each time that a port was accessed. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record. To clear the record and start over, click the Clear History button at the bottom right of the page.
  • Page 110: Favorites

    KVM Over the NET™ User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar tree. This feature is especially handy on large, crowded installations: Note: This feature is only available in the GUI version.
  • Page 111: Modifying A Favorite

    2. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name. 3. To add a port: Drag it from the Sidebar and drop it onto the container, or Right Click on it in the Sidebar; select Copy. Right click on the container; select Paste. The switch that the port belongs to is added to the container;...
  • Page 112: User Preferences

    KVM Over the NET™ User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
  • Page 113 (Continued from previous page.) Setting ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place. You can choose an amount from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero) means the Port ID is always on.
  • Page 114: Log

    KVM Over the NET™ User Manual The KVM Over the NET Log page displays the information in the log file: Note: 1. The screenshot displays an GUI version screen. In the Web Browser version, Log appears as a separate icon on the Icon Tab Bar. 2.
  • Page 115: Filter

    Filter Filter allows you to search for particular events by date or by specific words or strings. When you access this function, the log filter dialog box displays at the bottom of the page: A description of the items is given in the table, below: Item Priority Sets the level for how detailed the filter results display should be.
  • Page 116: Sessions

    KVM Over the NET™ User Manual Sessions The Session page lets the administrator see at a glance all the users currently logged into the KVM Over the NET each of their sessions. Note: 1. The Session page only appears in Administrator sessions. It isn’t available for ordinary users.
  • Page 117: Access

    Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. The page is organized into three main areas: a large Main panel; a Status panel at the lower left, and a Properties panel at the lower right.
  • Page 118: Port Level

    KVM Over the NET™ User Manual View Log indicates the users who have permission to view the log files. A √ check mark ( ) indicates that the user has permission to view the files; an X means that the user is denied permission to view them. Click the icon to toggle permission.
  • Page 119: The Status Panel

    Mount USB indicates users who have permission to mount Virtual Media devices on remote servers. A check mark ( permission; an X means the user does not have permission. Note: This entry does not appear for switches that do not support the USB Virtual Media function (KN2132, KN4116, KN4132).
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  • Page 121: Chapter 7. User Management

    Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Web Browser Interface GUI Interface...
  • Page 122 KVM Over the NET™ User Manual The page is organized into two main areas. All users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each. There is a pre-installed super administrator account.
  • Page 123: Users

    Users Adding Users To add a user, do the following: 1. Select Users in the Sidebar. 2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected: 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Chapter 7.
  • Page 124 KVM Over the NET™ User Manual Field Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Password From 0 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Confirm Password To be sure there is no mistake in the password, you are asked to enter it again.
  • Page 125 (Continued from previous page.) Field Status Status allows you to control the user’s account and access to the installation, as follows: 4. At this point you can assign the new user to a group by selecting the Groups tab – the Groups page is discussed on page 114. You can also assign the user’s port access rights by selecting the Devices tab –...
  • Page 126: Modifying User Accounts

    KVM Over the NET™ User Manual 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
  • Page 127: Groups

    Chapter 7. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
  • Page 128 KVM Over the NET™ User Manual (Continued from previous page.) 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Group Name Description Permissions 4. At this point you can assign users to the group by selecting the Members tab –...
  • Page 129: Modifying Groups

    7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel. The Sidebar Groups list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users icon to collapse it;...
  • Page 130: Users And Groups

    KVM Over the NET™ User Manual Users and Groups There are two ways to assign users to – and remove users from – groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 107 for details.
  • Page 131: Removing Users From A Group From The User's Notebook

    Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name, then click Modify. 2.
  • Page 132: Assigning Users To A Group From The Group's Notebook

    KVM Over the NET™ User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify.
  • Page 133: Removing Users From A Group From The Group's Notebook

    Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify. 2.
  • Page 134: Device Assignment

    KVM Over the NET™ User Manual Device Assignment When a user logs in to the KVM Over the NET up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
  • Page 135 3. Under the Access or USB column, click the icon that corresponds to the port you want to configure to cycle through the choices, as shown below: Icon Meaning Full Access View Only No Access Note: You can use Shift-Click or Ctrl-Click to select a group of ports to configure.
  • Page 136: Filters

    KVM Over the NET™ User Manual Filters There are three filters at the top of the page that allow you to expand or limit the scope of the ports that are displayed, as described in the following table: Filter Name To filter on the port name, key in the name, partial name, or partial name and wild card ( * ) then press Enter.
  • Page 137: Chapter 8. Device Management

    Chapter 8 Device Management Overview The Device Management page allows super administrators to configure and control overall KVM Over the NET switch operations. Web Browser Interface GUI Interface...
  • Page 138: Device Information

    KVM Over the NET™ User Manual Device Information The General section of the Device Information page presents information about the selected device. Note: The screenshot shows the GUI version. The Web version only displays the upper panel. Each item of this section is described in the following table. Item Device Name This field lets you give the switch a unique name.
  • Page 139 Item IP Address 1 This item displays the IP address of the first network interface. IP Address 2 This item displays the IP address of the second network interface. The lower panel of the GUI page presents information about the selected device, as described in the table, below: Item Power Supply Detection...
  • Page 140: Network

    KVM Over the NET™ User Manual Network The Network page is used to specify the KVM Over the NET switch network environment.
  • Page 141: Service Ports

    Service Ports As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in.
  • Page 142: Nic Settings

    KVM Over the NET™ User Manual NIC Settings Redundant NIC The KVM Over the NET Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
  • Page 143: Ip Address

    IP Address The KVM Over the NET dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button. (This is the default setting.) To specify a fixed IP address, select the Set IP address manually radio button and fill in the IP address with values appropriate for your network.
  • Page 144: Anms

    KVM Over the NET™ User Manual ANMS The Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources. It is organized in a series of related panels, as described, below:...
  • Page 145: Ip Installer

    IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM Over the NET Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 208, for IP Installer details. Note: 1.
  • Page 146: Log Server

    KVM Over the NET™ User Manual Log Server Important transactions that occur on the KVM Over the NET logins and internal status messages, are kept in an automatically generated log file. Specify the MAC address and a port number for the computer that the Log Server resides on in this panel.
  • Page 147: Radius Settings

    RADIUS Settings To allow authentication and authorization for the KVM Over the NET through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers. 3. In the Timeout field, set the time in seconds that the KVM Over the NET switch waits for a RADIUS server reply before it times out.
  • Page 148: Ldap / Ldaps Authentication And Authorization Settings

    KVM Over the NET™ User Manual LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM Over the NET via LDAP / LDAPS, refer to the information in the table, below: Item Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.
  • Page 149: Oobc

    OOBC In case the KVM Over the NET LAN-based methods, it can be accessed via the switch’s modem port. This page is used to enable support for PPP (modem) dial in operation. An explanation of the items is given in the table below: Item Enable Out of Band Check this to enable dial-in out of band access to the...
  • Page 150: Security

    KVM Over the NET™ User Manual Security The Security page controls access to the KVM Over the NET switch.
  • Page 151: Ip And Mac Filtering

    IP and MAC Filtering If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KVM Over the NET on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
  • Page 152: Deleting Filters

    KVM Over the NET™ User Manual Deleting Filters To delete a filter, select it in the IP Filter and/or MAC Filter list boxes and click Delete. Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must include when accessing the KVM Over the NET switch with a browser.
  • Page 153: Encryption

    Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance – no encryption offers the best performance; the greater the encryption the greater the adverse effect.
  • Page 154: Customization

    KVM Over the NET™ User Manual Customization The Customization page is used to set Login Failure, Working Mode, and Miscellaneous parameters. Login Failures Allowed sets the number of consecutive failed login attempts that are permitted from a remote user. Timeout sets the amount of time a remote user must wait before attempting to login again after exceeding the number of allowed failures.
  • Page 155: Working Mode

    Chapter 8. Device Management Working Mode If ICMP is enabled, the KVM Over the NET switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. To permit browser access to the KVM Over the NET switch, click to put a check mark in the Enable Browser checkbox.
  • Page 156: Miscellaneous

    KVM Over the NET™ User Manual Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table, below: Parameter Clear Port Names This function removes the names that have been assigned to the ports settings (see Port Naming, page 88).
  • Page 157: Reset On Exit

    The attribute setting details are the same as the ones that were discussed in Chapter 6, Port Access. Refer back to Port Properties, page 86 for attribute details. Select any of the available options from the dropdown listbox for any port. Note: With the GUI version, you can use [Shift] Click or [Ctrl] Click to select several ports and set an attribute for all of them at the same time After making your choices, click Save to save your settings and exit.
  • Page 158: Date/Time

    KVM Over the NET™ User Manual Date/Time The Date/Time dialog page sets the KVM Over the NET parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM Over the NET in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
  • Page 159: Date

    Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings. Network Time To have the time automatically synchronized to a network time server, do the following:...
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  • Page 161: Chapter 9 Maintenance

    Chapter 9 Maintenance Overview The Maintenance function is used to upgrade the KVM Over the NET switch firmware, as well as the firmware of the KVM Adapter Cables. Web Browser Interface GUI Interface...
  • Page 162: Page Layout

    KVM Over the NET™ User Manual Page Layout The organization of the Web Browser and GUI pages are similar The differences are as follows: The Web version has separate menu bar entries for upgrading the main firmware and Adapter firmware. The Web version has a menu bar entry for Backup and Restore.
  • Page 163: The Main Panel

    The Main Panel A description of the items shown in this panel are described in the table, below: Item Name A listing of the checkbox is for selecting ports whose KVM Adapter firmware you want to upgrade. Adapter Displays the type of KVM Adapter connected to the port. F/W Version Displays the firmware version of the KVM Adapter connected to the port.
  • Page 164: Upgrading The Main Firmware

    KVM Over the NET™ User Manual Upgrading the Main Firmware The following procedure describes upgrading the main firmware. To perform the upgrades, do the following: 1. Go to our website and download the new firmware file to a convenient location on your client computer. 2.
  • Page 165: Adapter Firmware Upgrade

    Adapter Firmware Upgrade The following procedure describes upgrading the firmware of selected KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Adapter Firmware Info button to see the adapter firmware versions stored by the main firmware. 2.
  • Page 166: Firmware Upgrade Recovery

    KVM Over the NET™ User Manual Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 11 for details). 3.
  • Page 167: Backup/Restore

    Backup/Restore When you select Backup/Restore on the Web version menu bar gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: Make a note of the password, since you will need it to be able to restore the file.
  • Page 168: Restore

    KVM Over the NET™ User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. 2. In the Password field, key in the same password that you used to save the file.
  • Page 169: Chapter 10 Download

    Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, the Log Server, and Power Over the Net (PON) programs. When you select this tab, a list of available programs appears: Note: The number and type of programs that appear will vary depending on your User Type.
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  • Page 171: Port Operation

    Overview After you have successfully logged in (see Logging In, page 37), the KVM Over the NET switch’s Main Page appears with the Port Access tab selected: Note: 1. The WinClient and Java Client AP programs have a hidden Control Panel either at the upper or lower center of the screen that becomes visible when you mouse over it.
  • Page 172: The Port Toolbar

    KVM Over the NET™ User Manual Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server: The Port Toolbar The switch interface provides a toolbar to help you with port switching operations from within the captured port.
  • Page 173: The Toolbar Icons

    The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Click to skip to the first accessible port on the entire installation without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one without having to recall the Port Access page.
  • Page 174: Toolbar Hotkey Port Switching

    KVM Over the NET™ User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM Over the NET following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning;...
  • Page 175: Pausing Auto Scan

    Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
  • Page 176: Recalling The Port Access Page

    KVM Over the NET™ User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the OSD Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 157).
  • Page 177: Panel Array Mode

    Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the your screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
  • Page 178: Panel Array Toolbar

    KVM Over the NET™ User Manual Panel Array Toolbar The panel array toolbar, (hidden at the top center of the screen for the Java Applet Viewer and Java Client AP), provides shortcut navigation and control of the panel array. Mouse over the top center to bring up the toolbar. If you like, you can click and drag it anywhere on the screen.
  • Page 179: Multiuser Operation

    Multiuser Operation The KVM Over the NET multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation General Each bus is independent, for the method by which users are assigned to buses, see the next section, Users and Buses.
  • Page 180: Users And Buses

    KVM Over the NET™ User Manual Users and Buses The KN2132, KN2124v, and KN2140v only support two remote buses. The first, third, fifth, etc., users to log in are all on one bus; the second, fourth, sixth, etc., users to log in are all on the other bus. The KN4116, KN4132, KN4142v, and KN4140v support four remote buses.
  • Page 181: The Log Server

    The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM Over the NET writes them to a searchable database. This chapter describes how to install and configure the Log Server. Installation 1.
  • Page 182: Starting Up

    KVM Over the NET™ User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time your run it, a screen similar to the one below appears: Note: 1.
  • Page 183: The Menu Bar

    The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it. Configure The Configure menu contains three items: Add;...
  • Page 184: Events

    KVM Over the NET™ User Manual A description of the fields is given in the table, below: Field Address This can either be the IP address of the unit or its DNS name (if the network administrator has assigned it a DNS name). Port The port number that was assigned to the Log Server (see Date/Time, page 142).
  • Page 185: Maintenance

    A description of the items is given in the table, below: Item New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit. Search last results This is a secondary search performed on the events that resulted from the previous search.
  • Page 186: Options

    KVM Over the NET™ User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
  • Page 187: The Log Server Main Screen

    The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 167). The lower (Event) panel displays the tick information for the currently selected unit.
  • Page 188: The List Panel

    KVM Over the NET™ User Manual The List Panel The List panel contains six fields: Field Recording Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
  • Page 189: Ldap Server Configuration

    LDAP Server Configuration Introduction The KVM Over the NET authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NET and authorization. To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the KVM Over the NET added as an optional attribute to the person class.
  • Page 190: Install The Active Directory Schema Snap-In

    KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3.
  • Page 191: Extend And Update The Active Directory Schema

    Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the active directory users with the extended schema. Creating a New Attribute To create a new attribute do the following: 1.
  • Page 192 KVM Over the NET™ User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
  • Page 193: Extending The Object Class With The New Attribute

    Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: 1. Open the Control Panel Schema. 2. In the left panel of the screen that comes up, select Classes. 3. In the right panel, right-click person: 4.
  • Page 194 KVM Over the NET™ User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM4140-userProfile, then click OK to complete the procedure.
  • Page 195: Editing Active Directory Users

    Editing Active Directory Users To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node. 3.
  • Page 196 KVM Over the NET™ User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM4140-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.)
  • Page 197 (Continued from previous page.) 7. Key in the KVM Over the NET example: Note: Where user represents the Username of a KVM Over the NET switch user whose permissions reflect the permissions you want Jason to have (see Users, page 107). 8.
  • Page 198: Openldap

    KVM Over the NET™ User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8a- win32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.
  • Page 199: Openldap Server Configuration

    OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, is found in the /OpenLdap directory. It has to be customized before launching the server. This section provides a quick summary of the modifications to the configuration file in order for it to be used with the KVM Over the NET explanation of OpenLDAP, refer to the official OpenLDAP documentation.
  • Page 200: Starting The Openldap Server

    KVM Over the NET™ User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
  • Page 201: Customizing The Openldap Schema

    Chapter 13. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KVM Over the NET switch, the User class and the permission attribute are extended to define a new schema.
  • Page 202: Ldap Dit Design And Ldif File

    KVM Over the NET™ User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the KN2124v / KN2140v / KN4124v / KN4140v / KN2132 / KN4116 / KN4132 is shown in the figure, below: (Continues on next page.)
  • Page 203: Dit Creation

    Chapter 13. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN4140 directory tree. The name of the file is init.ldif and you create it in the /OpenLDAP directory, as follows:...
  • Page 204: Using The New Schema

    KVM Over the NET™ User Manual Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn4140.schema) in the /OpenLDAP/schema/ directory. 2. Add the new schema to the slapd.conf file (in the /OpenLDAP directory), as shown in the figure, below: 3.
  • Page 205: Appendix

    Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 206 KVM Over the NET™ User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 207: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 208: Technical Support

    KVM Over the NET™ User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii North America Email Support Online Technical Support Support Troubleshooting Documentation Software Updates Telephone Support When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 209: Specifications

    Specifications KN2124v / KN4124v Function Computer Direct Connections Port Selection Connectors Console Port KVM Port Power Modem Audio Switches Reset Power Port Selection LEDs On Line Selected Power Link 10 / 100 / 1000 Mbps Emulation Keyboard/Mouse Video Scan Interval I/P Rating Power Consumption Single Power...
  • Page 210: Kn2140V / Kn4140V

    KVM Over the NET™ User Manual KN2140v / KN4140v Function Computer Direct Connections Port Selection Connectors Console Port KVM Port Power Modem Audio Switches Reset Power Port Selection LEDs On Line Selected Power Link 10 / 100 / 1000 Mbps Emulation Keyboard/Mouse Video...
  • Page 211: Kn2116A / Kn4116

    KN2116 / KN4116 Function Computer Direct Connections Port Selection Connectors Console Port KVM Port Power Modem Switches Reset Power Port Selection LEDs On Line Selected Power Link 10 / 100 / 1000 Mbps Emulation Keyboard/Mouse Video Scan Interval I/P Rating Power Consumption Environment Operating Temp.
  • Page 212: Kn2132 / Kn4132

    KVM Over the NET™ User Manual KN2132 / KN4132 Function Computer Direct Connections Port Selection Connectors Console Port KVM Port Power Modem Switches Reset Power Port Selection LEDs On Line Selected Power Link 10 / 100 / 1000 Mbps Emulation Keyboard/Mouse Video Scan Interval...
  • Page 213: Troubleshooting

    Troubleshooting General Operation Problem I am confused about which equipment the terms Local and Remote refer to. Erratic Operation I have been given an account but I am unable to log in. I can’t access the switch, even though I have specified the IP address and port number correctly.
  • Page 214 KVM Over the NET™ User Manual Problem No remote server video display on the client computer, but mouse movements appear on the local console and mouse clicks have no effect The display on the client computer is distorted and performing an Autosync doesn’t resolve the problem.
  • Page 215: Mouse Problems

    Mouse Problems Problem Mouse and/or Keyboard not responding. Mouse movement extremely slow There are two mouse pointers after the remote server is accessed. When the mouse pointer is in Single Pointer mode, I can’t access the Control Panel. Why is there a Dual Pointer mode? Mouse pointer confusion When I log in with my...
  • Page 216 KVM Over the NET™ User Manual Problem When I log in with my Mac system, the local and remote mouse pointers do not sync. When I log in with my Sun system, the local and remote mouse pointers do not sync When I log in with my Linux system, the local and remote mouse pointers do...
  • Page 217: Virtual Media

    Virtual Media Problem Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
  • Page 218: The Winclient Activex Viewer And The Winclient Ap

    KVM Over the NET™ User Manual The WinClient ActiveX Viewer and the WinClient AP Problem My switch units don’t Only units whose Access Port settings for Program (see show up in the Server List page 124) match the number specified for Port in the window when I start the Server area of this dialog box appear in the Server List WinClient AP program.
  • Page 219: The Java Applet And Java Client Ap

    Problem Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I get a “Driver not ready”...
  • Page 220: Sun Systems

    KVM Over the NET™ User Manual Sun Systems Problem Video display problems with HDB15 interface systems (e.g. Sun Blade 1000 servers).* Video display problems with 13W3 interface systems (e.g. Sun Ultra servers).* I have a KA9131 USB adapter. Will it work with the switch? * These solutions work for most common Sun VGA cards.
  • Page 221: Redhat Systems

    Redhat Systems Problem With Redhat 9.0 (2.4.20-8) installed as a server, the keyboard and mouse aren’t working normally with the KA7175/KA7176 console modules. With Redhat 9.0 (2.4.20-8) installed as a desktop system, the keyboard and mouse aren’t working normally with the KA7175/KA7176 console modules.
  • Page 222 KVM Over the NET™ User Manual Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
  • Page 223 4. Delete all the temporary Internet-related files To remove all the temporary Internet-related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings. e) Click Delete Files.
  • Page 224: Ip Address Determination

    KVM Over the NET™ User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the switch in order to give it an IP address that users can connect to. There are three methods to choose from.
  • Page 225: Browser

    3. Select the switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
  • Page 226: Port Forwarding

    KVM Over the NET™ User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to.
  • Page 227: Keyboard Emulation

    Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard [Ctrl] [T] Stop [Ctrl] [F2] Again [Ctrl] [F3] Props [Ctrl] [F4] Undo [Ctrl] [F5]...
  • Page 228: Ppp Modem Operation

    KVM Over the NET™ User Manual PPP Modem Operation Basic Setup In addition to the browser and AP methods, the switch can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: Cat 5e Cable Remote Operator...
  • Page 229: Connection Setup Example (Windows Xp)

    Connection Setup Example (Windows XP) To set up a dial-in connection to the switch under Windows XP, do the following: 1. From the Start menu, select Control Panel Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
  • Page 230: Ka7140 Configuration And Operation

    KVM Over the NET™ User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
  • Page 231: Operation

    Setting Parity This bit checks the integrity of the transmitted data. Choices are: None; Odd; Even. Set this to match the parity setting of the serial console device. Default is Odd. Stop Bits This indicates that a character has been transmitted. Set this to match the stop bit setting of the serial console device.
  • Page 232: Additional Mouse Synchronization Procedures

    KVM Over the NET™ User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you must perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the switch.
  • Page 233: Sun / Linux

    2. Windows XP / Windows Server 2003: a) Open the Mouse Properties dialog box (Control Panel b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
  • Page 234: Additional Video Resolution Procedures

    KVM Over the NET™ User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use the refresh rates indicated with an asterisk (*) on page 8, do the following: → 1. Open Control Panel 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
  • Page 235: Trusted Certificates

    Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
  • Page 236: Installing The Certificate

    KVM Over the NET™ User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
  • Page 237: Certificate Trusted

    Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
  • Page 238: Mismatch Considerations

    KVM Over the NET™ User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
  • Page 239: Self-Signed Private Certificates

    Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.
  • Page 240: Fan Location And Speed Information

    KVM Over the NET™ User Manual Fan Location and Speed Information Fan Location The switch has 6 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. The fan locations in the above image are listed in the Device Information section under Fan Speed.
  • Page 241: Temperature Sensor Location And Information

    Temperature Sensor Location and Information The switch has 4 temperature sensors on its mainboard that feed realtime temperature updates to the WinClient / Java Client Device Management page. The sensors in the above image are described in the Device Information section under Temperature.
  • Page 242: Clear Login Information

    KVM Over the NET™ User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults.
  • Page 243: Factory Default Settings

    Factory Default Settings The default settings are as follows: Setting Language OSD Hotkey Port ID Display Port ID Display Duration Scan/Skip Mode Scan Duration Screen Blanker Beeper Viewer Welcome Message Accessible Ports Serial Adapter Pin Assignments SA0142: RJ45-F to DB9-M (Black Connector) switch (RJ45) Default...
  • Page 244: Supported Kvm Switches

    KVM Over the NET™ User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation: KH88 KH98 KH1508 KH1516 CS9134 CS9138 Note: 1. Some of the KVM Over the NET supported, depending on the functionality of the cascaded KVM switch.
  • Page 245: Virtual Media Support

    Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives – Read/Write * These drives can be mounted either as a Drive or as a Removable Disk (see Virtual Media, page 70).
  • Page 246: Limited Warranty

    KVM Over the NET™ User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
  • Page 247 Access, 101 Access Ports, 125 Adapter Attributes, 140 Adapter cable firmware upgrade recovery, 150 Adapter Cables upgrading, 149 Adapter connection diagram, 25 Adapter ID Function, 28 Adding Users, 107 Additional Video Resolution Procedures, 218 Administration Page Date/Time, 142 ANMS, 128 Array, 89 Authentication external, 128...
  • Page 248 KVM Over the NET User Manual Filtering IP, 135 MAC, 135 Firmware upgrading, 145, 148 Firmware Upgrade Adapters, 149 Firmware upgrade recovery, 150 Firmware, Upgrading, 47 Front View, 10 General page, 122 Groups assigning users, 114, 116 creating, 111 Deleting, 113 Managing, 111 Modifying, 113 removing users, 115, 117...
  • Page 249 WinClient AP, 39 Login Invalid login, 37 Login Failures, 138 Login String, 136 MAC Filtering, 135 Mac Keyboard Emulation, 211 Macros Search, 61 Managing Groups, 111 Managing Users, 107 Message Board Windows Client, 67 Modem operation, 212, 225 Modifying groups, 113 Modifying user accounts, 110 Module connection diagram, 25 Mouse...
  • Page 250 KVM Over the NET User Manual Redhat, 205 Redundant NIC, 126 refresh screen, 65 Requirements Operating Systems, 9 OS Support, 9 RoHS, ii Safety Instructions General, 189 Rack Mounting, 191 Scan, 89 screen, refresh, 65 Search Macros, 61 Security Login string, 136 Security page, 134 Self-signed certificates, 223 Serial Adapter pin...
  • Page 251 Video requirements, 8 Video Resolution additional procedures, 218 Video Settings, 64 Virtual Media Troubleshooting, 201 WinClient, 70 Virtual Media Support, 229 Warning beeps, 123 Web Browser Main Page, 45 WinClient AP GUI, 48 Logging in, 39 Windows AP Connection Screen, 40 File Menu, 41 Windows Client Auto Scanning, 158...

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