Altusen KN2124v User Manual

Altusen KN2124v User Manual

Altusen kn2124v; kn2140v; kn4124v; kn4140v; kn2116v; kn2132v; kn4116v; kn4132v; kn2116a; kn2132; kn4116; kn4132 kvm over the net, kvm switches
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KVM Over the NET™
KN2124v / KN2140v / KN4124v / KN4140v
KN2116v / KN2132v / KN4116v / KN4132v
KN2116A / KN2132 / KN4116 / KN4132
User Manual
www.aten.com

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Summary of Contents for Altusen KN2124v

  • Page 1 KVM Over the NET™ KN2124v / KN2140v / KN4124v / KN4140v KN2116v / KN2132v / KN4116v / KN4132v KN2116A / KN2132 / KN4116 / KN4132 User Manual www.aten.com...
  • Page 2: Sj/T 11364-2006

    KVM Over the NET™ User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Information

    KVM Over the NET™ User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...
  • Page 4: Package Contents

    Manual Part No. PAPE-0362-AX1G F/W Version: 1.6.159 Manual Date: 2012-07-16 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
  • Page 5: Table Of Contents

    Components ..........11 KN2124v / KN2140v / KN4124v / KN4140v Front View ... 11 KN2116v / KN2132v / KN4116v / KN4132v Front View .
  • Page 6 KVM Over the NET™ User Manual KN2124v / KN2140v / KN4124v / KN4140v Single Stage Installation Diagram ......25 KN2116v / KN2132v / KN4116v / KN4132v Single Stage Installation Diagram .
  • Page 7 KVM Over the NET™ User Manual Gamma Adjustment ........73 The Message Board .
  • Page 8 KVM Over the NET™ User Manual Unassociating Ports ........108 History.
  • Page 9 KVM Over the NET™ User Manual IP Installer ......... . 154 Service Ports .
  • Page 10 KVM Over the NET™ User Manual Firmware Upgrade Recovery ....... . . 193 Adapter Firmware Upgrade Recovery .
  • Page 11 KN2124v / KN4124v ........
  • Page 12 KVM Over the NET™ User Manual Mac Keyboard ......... . 263 Sun Keyboard .
  • Page 13: About This Manual

    KVM Over the NET™ User Manual About This Manual This User Manual is provided to help you get the most from your KVM Over the NET™ switch system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 14: Conventions

    KVM Over the NET™ User Manual Chapter 12, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NET™ switch’s ports. Chapter 13, The Log Server, explains how to install and configure the Log Server.
  • Page 15: Terminology

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 16 KVM Over the NET™ User Manual This Page Intentionally Left Blank...
  • Page 17: Overview

    The switches in this series are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown below: Model Bus Support KVM Ports KN2124v 1 Local; 2 Remote KN2140v 1 Local; 2 Remote KN4124v 1 Local;...
  • Page 18 KVM Over the NET™ User Manual Each bus permits a separate user session so that up to three (1 Local; 2 Remote) or five (1 Local; 4 Remote) concurrent independent connections to the attached servers can take place. Remote 21 - 40 Remote TCP/IP 1 - 20...
  • Page 19: Chapter 1. Introduction

    ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter. The KVM Over the NET™ V series switches (KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v) support advanced virtual media functions, such as mapping USB DVD/CD/hard drives; and other storage media to a server.
  • Page 20 KVM Over the NET™ User Manual The KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v models support four temperature sensors that can control up to six fans. The sensors regulate the fans so that they run at optimum speed depending on the server room temperature – throttling down when necessary, to use energy more efficiently and prolong the life of both the fans and the switch.
  • Page 21: Features

    Chapter 1. Introduction Features Hardware High port density – RJ-45 connectors and Cat 5e/6 cable for up to 32 ports in a 1U housing Two or four separate buses for remote KVM over IP access Two 10/100/1000 Mbps NICs for redundant LAN or two IP operation Blade server support Supports PS/2, USB, Sun Legacy (13W3) and serial (RS-232) connectivity...
  • Page 22: Ease-To-Use Interface

    KVM Over the NET™ User Manual Integration with ALTUSEN CC2000 Management software Power Association enables the switch’s KVM ports to be associated with a PDU’s power outlets for remote power management of the servers from the switch’s interface Manage browser access (Browser, http, https)
  • Page 23: Virtual Media

    BIOS-level access V-Series Exclusive Features found only with the V-Series KVM Over the NET™ switches (KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v) include the following: Audio – a microphone and speakers are supported on the Local Console; speakers (only) are supported on the remote user computers.
  • Page 24: System Requirements

    KVM Over the NET™ User Manual System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv). The following equipment must be installed on these computers: For best results we recommend computers with at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768.
  • Page 25: Kvm Adapter Cables

    Note: 1. The KVM Adapter cables marked with an asterisk (*) are for use with the KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v switches only. 2. If you use Adapter Cables purchased prior to your switch purchase,...
  • Page 26: Operating Systems

    KVM Over the NET™ User Manual Operating Systems Supported operating systems for remote user computers include Windows 2000 and higher, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.). Supported operating systems for the servers connected to the switch’s ports are shown in the table, below: Version Windows...
  • Page 27: Components

    KN2124v / KN2140v / KN4124v / KN4140v Front View Note: The figure above shows the front panel of a KN2140v / KN4140v. The KN2124v / KN4124v differs from the diagram in that there are fewer port LEDs. KN2116v / KN2132v / KN4116v / KN4132v Front View Note: The figure above shows the front panel of a KN4132v / KN2132v.
  • Page 28: Kn2116A / Kn2132 / Kn4116 / Kn4132 Front View

    KVM Over the NET™ User Manual KN2116 / KN2132 / KN4116 / KN4132 Front View Note: The figure above shows the front panel of a KN4132 /KN2132. The KN2116 / KN4116 differs from the diagram in that it only has a single row of port LEDs.
  • Page 29 Chapter 1. Introduction Component Description Power LED Lights when the unit is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. GREEN: The computer attached to the port is On Line. RED: The computer attached to the port is Selected (has KVM focus).
  • Page 30: Kn2124V / Kn2140V / Kn4124V / Kn4140V Rear View

    16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total).
  • Page 31: Kn2116A / Kn2132 / Kn4116 / Kn4132 Rear View

    Chapter 1. Introduction KN2116 / KN2132 / KN4116 / KN4132 Rear View Note: The figure above shows the rear panel of a KN2132 / KN4132 with two blocks of 16 KVM ports (32 ports in total). The KN2116 / KN4116 differs in that it only has a single block of KVM ports (16 ports in total).
  • Page 32 Any combination of USB and PS/2 keyboards and mice can be used. Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, use the 5-in-1 cable supplied with the package to connect your console devices to the unit.
  • Page 33: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NET™ switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16). A separate KVM Adapter Cable is required for each server or device connection.
  • Page 34: Stacking And Rack Mounting

    KVM Over the NET™ User Manual Stacking and Rack Mounting The KVM Over the NET™ switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM Over the NET™...
  • Page 35: Rack Mounting

    Chapter 2. Hardware Setup Rack Mounting The KVM Over the NET™ switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1.
  • Page 36 KVM Over the NET™ User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 37: Rack Mounting - Rear

    Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
  • Page 38 KVM Over the NET™ User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 39: Single Stage Installation

    1. For the KN2124v, KN2140v, KN4124v or KN4140v, use the 5-in-1 Console Cable supplied with the package to connect your Local Console devices to the unit. (See KN2124v / KN2140v / KN4124v / KN4140v Single Stage Installation Diagram, page 25.) For the KN2116v, KN2132v, KN4116v, and KN4132v plug your Local Console’s keyboard, monitor, and mouse into the unit’s Console Ports.
  • Page 40 9. Plug the power cord(s) supplied with your package into the switch’s power socket, and then into an AC power source. For the KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v when using a single power socket, be sure to turn on the correct power switch (see Power Switch, page 16).
  • Page 41: Kn2124V / Kn2140V / Kn4124V / Kn4140V Single Stage Installation Diagram

    Chapter 2. Hardware Setup Note: If you are connecting the power to a UPS or an ALTUSEN PN9108/ PN0108, be sure to use the utility power cords supplied with your package instead of standard power cords. After the KVM Over the NET™ switch is cabled up you can turn on the power.
  • Page 42: Kn2116V / Kn2132V / Kn4116V / Kn4132V Single Stage Installation Diagram

    KVM Over the NET™ User Manual KN2116v / KN2132v / KN4116v / KN4132v Single Stage Installation Diagram PN0108 Modem...
  • Page 43: Kn2116A / Kn2132 / Kn4116 / Kn4132 Single Stage Installation Diagram

    Chapter 2. Hardware Setup KN2116 / KN2132 / KN4116 / KN4132 Single Stage Installation Diagram PN0108 Modem...
  • Page 44: Adapter Cable Connection Diagram

    KVM Over the NET™ User Manual Adapter Cable Connection Diagram KA7120 / KA9120 KA7177 KA7170 / KA9170 KA7130 / KA9130 KA7140 KA9140 SERIAL TERMINAL KA7175 KA7176...
  • Page 45: Two Stage Installation

    Chapter 2. Hardware Setup Two Stage Installation To control even more servers, up to 40 additional KVM switches can be cascaded from the KVM ports of the original KVM Over the NET™ switch. As many as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NET™...
  • Page 46: Two Stage Installation Diagram

    KVM Over the NET™ User Manual Two Stage Installation Diagram KN4140v KH1516 KA9120...
  • Page 47: Hot Plugging

    Chapter 2. Hardware Setup Hot Plugging KVM Over the NET™ switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
  • Page 48: Port Id Numbering

    KVM Over the NET™ User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows: A server attached to a First Stage unit has a one segment Port ID (from 1– 40) that corresponds to the KVM Port number that it is connected to.
  • Page 49: Super Administrator Setup

    Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM Over the NET™ switch set up for the first time. First Time Setup Once the KVM Over the NET™ switch has been cabled up, the Super Administrator needs to set the unit up for user operation.
  • Page 50 KVM Over the NET™ User Manual After you successfully log in, the Local Console Main Page appears:...
  • Page 51: Network Setup

    Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 153.
  • Page 52: Changing The Super Administrator Login

    KVM Over the NET™ User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar at the left, and a more detailed list of users –...
  • Page 53 Chapter 3. Super Administrator Setup The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK.
  • Page 54: Moving On

    KVM Over the NET™ User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM Over the NET™ switch’s GUI utilities.
  • Page 55: Chapter 4 Logging In

    Chapter 4 Logging In Overview KVM Over the NET™ switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM Over the NET™ switch’s authentication procedure requires you to submit a valid username and password.
  • Page 56: Browser Login

    KVM Over the NET™ User Manual Browser Login KVM Over the NET™ switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
  • Page 57: Windows Client Ap Login

    Chapter 4. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM Over the NET™ switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
  • Page 58: The Windows Client Ap Connection Screen

    KVM Over the NET™ User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 44...
  • Page 59: Connecting - Windows Client Ap

    Chapter 4. Logging In Connecting – Windows Client AP To connect to a KVM Over the NET™ switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
  • Page 60: The File Menu

    KVM Over the NET™ User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
  • Page 61: Java Client Ap Login

    Chapter 4. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM Over the NET™ switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
  • Page 62: The Java Client Ap Connection Screen

    KVM Over the NET™ User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM Over the NET™ switches, and lists whichever ones it finds in this box.
  • Page 63: Connecting - Java Client Ap

    Chapter 4. Logging In Connecting – Java Client AP To connect to a KVM Over the NET™ switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
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  • Page 65: Chapter 5. The User Interface

    Chapter 5 The User Interface Overview Once you have successfully logged in, the KVM Over the NET™ switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
  • Page 66: Page Components

    KVM Over the NET™ User Manual Page Components The web page screen components are described in the table, below: Item Description Tab Bar The tab bar contains the KVM Over the NET™ switch’s main operation categories. The items that appear in the tab bar are determined by the user’s type, and the authorization options that were selected when the user’s account was created.
  • Page 67: The Tab Bar

    Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
  • Page 68: The Ap Gui Main Page

    KVM Over the NET™ User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 39), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
  • Page 69 Chapter 5. The User Interface 4. There is an additional icon at the extreme right of the page: Click this icon to close the GUI Main Page and go to the display of the last selected port. 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P...
  • Page 70: The Local Console Gui Main Page

    KVM Over the NET™ User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download, and Array Mode is only available for the V series of switches.
  • Page 71: The Control Panel

    Chapter 5. The User Interface The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
  • Page 72 KVM Over the NET™ User Manual Right clicking in the text row area brings up a menu-style version of the toolbar. In addition, it allows you to select options for the Zoom, Mouse Pointer, and Mouse Sync Mode. These functions are discussed in the sections that follow.
  • Page 73: Winclient Control Panel Functions

    Click to bring up the Virtual Media dialog box. The icon changes depending on the status of the virtual media function. See Virtual Media, page 76, for specific details. Note: 1. This icon is displayed on the KN2124v, KN2140v, KN4124v, KN4140v, KN2116v, KN2132v, KN4116v, and KN4132v switches only.
  • Page 74 KVM Over the NET™ User Manual Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 82). Click to toggle Automatic or Manual mouse sync. √ When the selection is Automatic, a green appears on the icon.
  • Page 75 Chapter 5. The User Interface Under an accessed port, clicking this icon cycles you through the compensation mode choices used by the Adapter cable that connects the device to the switch. Make a choice (Short, Medium, Long), depending on the length of Cat 5e cable used for the connection.
  • Page 76: Macros

    KVM Over the NET™ User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
  • Page 77 Chapter 5. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Breaks the connection to the KVM Over the NET™ switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
  • Page 78: User Macros

    KVM Over the NET™ User Manual User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
  • Page 79 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
  • Page 80 KVM Over the NET™ User Manual 6. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 7.
  • Page 81 Chapter 5. The User Interface After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 58).
  • Page 82: System Macros

    KVM Over the NET™ User Manual Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key;...
  • Page 83 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 67).
  • Page 84 KVM Over the NET™ User Manual 7. If you want to change any of the keystrokes, select the macro and click Edit. This brings up a dialog box similar to the one for Show. You can change the content of your keystrokes, change their order, etc. 8.
  • Page 85: Video Settings

    Chapter 5. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto-Sync, and slide the Performance bar setting.
  • Page 86 KVM Over the NET™ User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
  • Page 87 Chapter 5. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
  • Page 88 KVM Over the NET™ User Manual Options Usage Detect This setting also relates to video quality. It governs detecting or Tolerance ignoring pixel changes. A high setting can result in a lower quality display due to less data transfer. A lower setting will result in better video quality, but setting the threshold too low may allow too much data to be transferred, negatively impacting network performance.
  • Page 89: Gamma Adjustment

    Chapter 5. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box. Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
  • Page 90: The Message Board

    KVM Over the NET™ User Manual The Message Board The KVM Over the NET™ switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
  • Page 91: Message Display Panel

    Chapter 5. The User Interface Message Display Panel Messages that users post to the board - as well as system messages - display in this panel. If you disable Chat, however, messages that get posted to the board won't appear. Compose Panel Key in the messages that you want to post to the board in this panel.
  • Page 92: Virtual Media

    KVM Over the NET™ User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. Note: 1.
  • Page 93 Chapter 5. The User Interface 2. Click Add; then select the media source. Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 286 for a list of supported virtual media types, and details about mounting them.
  • Page 94 KVM Over the NET™ User Manual Note: If a redirected device cannot be written to, it appears in gray. 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes.
  • Page 95: Zoom

    Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
  • Page 96: The On-Screen Keyboard

    KVM Over the NET™ User Manual The On-Screen Keyboard The KVM Over the NET™ switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
  • Page 97: Selecting Platforms

    Chapter 5. The User Interface Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
  • Page 98: Mouse Pointer Type

    KVM Over the NET™ User Manual Mouse Pointer Type KVM Over the NET™ switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
  • Page 99: Power Over The Net

    Chapter 5. The User Interface Power Over the Net™ The Power Over the Net™ icon provides the ability to power on, power off, and reboot outlets associated with the port on the PON device (see Power Management, page 126 for details) from the control panel. Click this icon to select from the available choices: After clicking on the PON icon, a list of the power outlets associated with the connected port appears with the available options:...
  • Page 100: Mouse Dynasync Mode

    KVM Over the NET™ User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
  • Page 101: Mac And Linux Considerations

    Chapter 5. The User Interface Mac and Linux Considerations For Mac OS versions 10.4.11 and higher, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text →...
  • Page 102: Control Panel Configuration

    KVM Over the NET™ User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
  • Page 103 Chapter 5. The User Interface Item Description Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
  • Page 104: The Java Control Panel

    KVM Over the NET™ User Manual The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
  • Page 105: Chapter 6 Port Access

    Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the KVM Over the NET™ switch’s KVM Connections page displayed. Browser GUI AP GUI...
  • Page 106 KVM Over the NET™ User Manual The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. In addition to KVM Over the NET™ device listings, if any PON (Power Over the Net™) devices are connected to the switches they are listed separately below the switch listings.
  • Page 107: The Sidebar

    Chapter 6. Port Access The Sidebar All KVM switches, PON devices, and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: Users are only allowed to see the devices and ports/outlets that they have access permission for.
  • Page 108: Scan

    KVM Over the NET™ User Manual Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off. To access and operate a port, double click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
  • Page 109: Filter

    Chapter 6. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
  • Page 110: Sidebar Utilities

    KVM Over the NET™ User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
  • Page 111: Port/Outlet Naming

    Chapter 6. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
  • Page 112 KVM Over the NET™ User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
  • Page 113: Kvm Devices And Ports - Connections Page

    Chapter 6. Port Access KVM Devices and Ports – Connections Page For KVM Over the NET™ switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM Over the NET™ switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
  • Page 114: Port Level

    KVM Over the NET™ User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the sections that follow.
  • Page 115: Power Management

    Chapter 6. Port Access Power Management If a PN0108 is connected to the KVM Over the NET™ switch, and a device is connected to one of the PN0108’s outlets, you can power manage (On, Off, Reboot) selected outlets directly from this page, instead of having to select them on the PON device, itself.
  • Page 116: Pon Devices - Device Monitor Page

    KVM Over the NET™ User Manual PON Devices – Device Monitor Page Power Over the Net™ (PON) devices that are connected to the switches display below the KVM switches in the Sidebar. When a PON device is selected in the Sidebar, the Device Monitor page appears: The Main Panel –...
  • Page 117: Action Buttons

    Chapter 6. Port Access PON View is the default page view, All PON devices and their outlets that are connected to the switch are listed under the Name column. Outlets that are synchronized or that belong to groups have a green power outlet icon in front of their names.
  • Page 118: Outlet Groups

    KVM Over the NET™ User Manual Outlet Groups To create outlet groups, do the following: 1. Select the outlets you want to include in the group. 2. Click Group. The Outlet Group dialog box comes up: 3. Select whether or not the outlets will belong to a new group or to an existing group.
  • Page 119: The Main Panel - Group View

    Chapter 6. Port Access The Main Panel – Group View Clicking the PON View button takes you back to the PON View page. To delete a group, select it in the main panel, then click Delete. Selecting a group in the main panel, then clicking Ungroup, removes all outlets from that group.
  • Page 120: Outlet Settings

    KVM Over the NET™ User Manual Outlet Settings When an outlet is selected in the Port Access page Sidebar, the Outlet Settings page appears: The Outlet Properties panel indicates the name of the PON that the outlet belongs to and the outlet’s name, as well as On, Off, Reboot, and Configuration buttons to manually manage the outlet’s power.
  • Page 121: Blade Servers - Connections Page

    Chapter 6. Port Access Blade Servers – Connections Page Blade Servers that are connected to the switches display below the KVM switches and PON devices in the Sidebar. This section describes accessing and configuring the blade servers, and associating the blades with KVM switch ports.
  • Page 122: Associating Ports

    KVM Over the NET™ User Manual Associating Ports Main Panel Device View Port association begins by clicking the Blade Configuration menu item at the far right of the menu bar. The page comes up in Device View, listing all of the KVM switch’s ports, and the blade servers (IBM and Dell servers), or individual blades (HP servers) that have been associated with them: To make an association from the device view, you first select a KVM port, then...
  • Page 123: Main Panel Blade View

    Chapter 6. Port Access 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar. Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View.
  • Page 124: Unassociating Ports

    KVM Over the NET™ User Manual 3. In the screen that comes up, select the port that you want to associate it with. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree. To access the device running on the blade, click on its entry in the Sidebar.
  • Page 125: History

    Chapter 6. Port Access History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double clicking it. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record.
  • Page 126: Favorites

    KVM Over the NET™ User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
  • Page 127 Chapter 6. Port Access 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
  • Page 128: Modifying A Favorite

    KVM Over the NET™ User Manual Modifying a Favorite To modify a Favorite, or one of the items contained in it, right click on it, then select a choice from the popup menu that appears. To edit a Favorite’s name: Click on it once, wait a second, then click again.
  • Page 129: User Preferences

    Chapter 6. Port Access User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
  • Page 130 KVM Over the NET™ User Manual Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 205). Key in a value from 1—255 seconds. The default is 5 seconds;...
  • Page 131: Sessions

    Chapter 6. Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM Over the NET™ switch, and provides information about each of their sessions. Note: 1.
  • Page 132: Access

    KVM Over the NET™ User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
  • Page 133: Port Level Browser Gui Interface

    Chapter 6. Port Access The Copy and Paste buttons at the bottom of the main panel provide a shortcut method of assigning the permissions settings of one port to any of the other ports. To do so: 1. Select the port whose permissions you want the other port(s) to follow. 2.
  • Page 134 KVM Over the NET™ User Manual The port access settings are explained in the following table: Name Each port accessible to the user is listed under the Names column. Access The Access column is where device access rights are set. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
  • Page 135: Device Level Ap Gui Interface

    Chapter 6. Port Access Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 116), with the exception that there are filters at the top of the columns.
  • Page 136: Port Level Ap Gui Interface

    KVM Over the NET™ User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 117), with the exception that there are filters at the top of the columns.
  • Page 137: Saving Changes

    Chapter 6. Port Access Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
  • Page 138: Port Configuration

    KVM Over the NET™ User Manual Port Configuration Device Level When a device is selected in the Sidebar, the only item available under Port Configuration is the Port Properties page with one field to configure: the Occupy Timeout setting: The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 124).
  • Page 139: Port Level

    Chapter 6. Port Access Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below: The Status panel provides information as to whether or not the port is online or offline; the Adapter cable used to connect the server (or other device) to the port;...
  • Page 140 KVM Over the NET™ User Manual An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
  • Page 141: Associated Links

    Chapter 6. Port Access Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140, KA9140) from a single server to the switch.
  • Page 142: Power Management

    KVM Over the NET™ User Manual Power Management The Power Management page is used to associate a PON power outlet with a KVM port on the KVM Over the NET™ switch. Once an association has been made, the power status of the device attached to the KVM port can be controlled from the Port Access page, rather than having to control the power status by opening a separate web session to the PON device.
  • Page 143 Chapter 6. Port Access 2. Check the outlet or outlets you want to associate with the port. 3. Click OK. To disassociate an outlet from a port, select it in the main panel and click Remove. Configuration You can configure an outlet’s settings directly from this page by clicking the Configuration button.
  • Page 144 KVM Over the NET™ User Manual Heading Explanation Mode Drop down the list to select a choice of power operation mode, as follows: Wake On LAN, and System after AC Back are Safe Shutdown and Reboot options, and can be used for scheduled restarts.
  • Page 145 Chapter 6. Port Access Schedule Clicking the Schedule button brings up a dialog box that lets you set up an automated power management configuration for the outlet(s) associated with the selected port. Adding an Outlet Schedule To set up an outlet schedule, do the following: 1.
  • Page 146 KVM Over the NET™ User Manual 3. Configure the outlet according to the information provided in the following table: Field Explanation Schedule Name Provide a name to identify the scheduled operation by. Operation Select the type of power operation you want to occur at the Mode scheduled time.
  • Page 147: Chapter 7. User Management

    Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
  • Page 148 KVM Over the NET™ User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right. Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
  • Page 149: Users

    Chapter 7. User Management Users The KVM Over the NET™ switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
  • Page 150 KVM Over the NET™ User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings.
  • Page 151 Chapter 7. User Management Field Description Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM Over the NET™ switch operations (see Device Management, page 149). Note: For ordinary Enabling Port Configuration allows a user to configure and users, in addition to control the settings for individual ports (see Port enabling Device...
  • Page 152 KVM Over the NET™ User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
  • Page 153: Modifying User Accounts

    Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
  • Page 154: Groups

    KVM Over the NET™ User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
  • Page 155 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
  • Page 156: Modifying Groups

    KVM Over the NET™ User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name. 2. Click Modify. 3. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 138;...
  • Page 157: Users And Groups

    Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 133 for details. Assigning Users to a Group From the User’s Notebook To assign a user to a group from the User’s notebook, do the following: 1.
  • Page 158: Removing Users From A Group From The User's Notebook

    KVM Over the NET™ User Manual Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name.
  • Page 159: Assigning Users To A Group From The Group's Notebook

    Chapter 7. User Management Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
  • Page 160: Removing Users From A Group From The Group's Notebook

    KVM Over the NET™ User Manual Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name.
  • Page 161: Device Assignment

    Chapter 7. User Management Device Assignment When a user logs in to the KVM Over the NET™ switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
  • Page 162 KVM Over the NET™ User Manual 4. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
  • Page 163: Filters

    Chapter 7. User Management 5. When you have finished making your choices, click Save. 6. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
  • Page 164: Assigning Device Permissions From The Groups' Notebook

    KVM Over the NET™ User Manual Assigning Device Permissions From the Groups’ Notebook To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name. 2.
  • Page 165: Chapter 8. Device Management

    Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM Over the NET™ switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
  • Page 166: General

    KVM Over the NET™ User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
  • Page 167: Operating Mode

    Chapter 8. Device Management Item Description Temperature Warning Place a check in the checkbox to enable a temperature Message warning message. If this function is enabled, when the device’s temperature drops below the Low threshold setting, or exceeds the High threshold setting, the system records the event in the system log.
  • Page 168 KVM Over the NET™ User Manual When the Enable Adapter ID function is enabled (the default) the switch stores adapter cable information for each of its ports, so that when you move a KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location (see The Adapter ID Function, page 31).
  • Page 169: Network

    Chapter 8. Device Management Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
  • Page 170: Ip Installer

    KVM Over the NET™ User Manual IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM Over the NET™ switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
  • Page 171: Nic Settings

    Chapter 8. Device Management NIC Settings Redundant NIC The KVM Over the NET™ switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive. If there is a network failure on the first interface, the switch automatically switches to the second interface.
  • Page 172 KVM Over the NET™ User Manual IPv4 Settings IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM Over the NET™ switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button.
  • Page 173: Network Transfer Rate

    Chapter 8. Device Management IPv6 Settings IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 260 for further information.) The KVM Over the NET™ switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
  • Page 174: Anms

    KVM Over the NET™ User Manual ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination SMTP Settings...
  • Page 175 Chapter 8. Device Management 3. If your server requires authentication, put a check in the My server requires authentication checkbox, and key in the appropriate account information in the Account Name and Password fields. 4. Key in the email address of where the report is being sent from in the From field.
  • Page 176 KVM Over the NET™ User Manual SNMP Server To be notified of SNMP trap events, do the following: 1. Check Enable SNMP Agent. 2. Key in either the IPv4 address, IPv6 address, or domain name of the computer to be notified of SNMP trap events. 3.
  • Page 177: Authentication

    Chapter 8. Device Management Authentication Disable Local Authentication Selecting this option disables login authentication on the KVM Over the NET™ switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or CC Management authentication. RADIUS Settings To allow authentication and authorization for the KVM Over the NET™...
  • Page 178 KVM Over the NET™ User Manual 6. On the RADIUS server, Users can be authenticated with any of the following methods: Set the entry for the user as su/xxxx Where xxxx represents the Username given to the user when the account was created on the KVM Over the NET™...
  • Page 179: Cc Management Settings

    Chapter 8. Device Management On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory schema. Note: If this method is used, the LDAP schema for MS Active Directory must be extended. See LDAP Server Configuration, page 221, for details.
  • Page 180: Oobc

    KVM Over the NET™ User Manual OOBC In case the KVM Over the NET™ switch cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. To enable support for PPP (modem) operation, click to put a checkmark in the Enable Out of Band Access checkbox.
  • Page 181: Enable Dial Back

    Chapter 8. Device Management Enable Dial Back As an added security feature, if this function is enabled, the switch disconnects the calls that dial in to it, and dials back to one of the entries specified in the table below: Item Action Enable Fixed...
  • Page 182 KVM Over the NET™ User Manual Item Action Emergency Dial If the KVM Over the NET™ switch gets disconnected from the network, or the network goes down, this function puts the switch on line via the ISP dial up connection. If you choose PPP stays online until network recovery, the PPP connection to the ISP will last until the network comes back up or the switch reconnects to it.
  • Page 183: Security

    Chapter 8. Device Management Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
  • Page 184: Filter

    KVM Over the NET™ User Manual Filter IP and MAC Filtering IP and MAC Filters control access to the KVM Over the NET™ switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
  • Page 185 Chapter 8. Device Management Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. To filter a single IP address, click to put a check in the Single IP checkbox.
  • Page 186 KVM Over the NET™ User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. IP Filter / MAC Filter Conflict If there is a conflict between an IP filter and a MAC filter –...
  • Page 187: Login String

    Chapter 8. Device Management Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM Over the NET™ switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
  • Page 188: Account Policy

    KVM Over the NET™ User Manual Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
  • Page 189: Encryption

    Chapter 8. Device Management Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
  • Page 190: Mode

    KVM Over the NET™ User Manual Mode An explanation of the Mode items is given in the table, below: Item Explanation Enable ICMP If ICMP is enabled, the KVM Over the NET™ switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled.
  • Page 191: Private Certificate

    Chapter 8. Device Management Private Certificate When logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to the intended site. For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate.
  • Page 192: Certificate Signing Request

    KVM Over the NET™ User Manual Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
  • Page 193 Chapter 8. Device Management 3. After filling in the form (all fields are required), click Create. A self-signed certificate based on the information you just provided is now stored on the KVM Over the NET™ switch. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
  • Page 194: Date/Time

    KVM Over the NET™ User Manual Date/Time The Date/Time dialog page sets the KVM Over the NET™ switch time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM Over the NET™ switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
  • Page 195: Date

    Chapter 8. Device Management Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings.
  • Page 196: Pon Devices

    KVM Over the NET™ User Manual PON Devices Configuration Page When a PON device is selected in the Sidebar, its Configuration page comes Browser GU AP GUI...
  • Page 197: Outlet Configuration

    Chapter 8. Device Management Outlet Configuration The outlet configuration settings that can be made on this page are the same ones described under Power Management, in the table on page 128. Click on a setting to drop down the list of choices. To give more than one outlet the same setting at the same time, click to put a check mark in front of the outlets you want to configure.
  • Page 198: Blade Servers

    KVM Over the NET™ User Manual Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
  • Page 199: Blade Server Setup

    Chapter 8. Device Management Blade Server Setup Adding a Blade Server To configure a new blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
  • Page 200: Modifying / Deleting A Blade Server

    KVM Over the NET™ User Manual Field Explanation Timeout The amount of time that the KVM Over the NET™ switch waits for a response from the server before it stops scanning for information. Web URL Key in the server’s IP address (IPv4, IPv6, or domain name) used to access the server via a browser.
  • Page 201: Chapter 9 Log

    Chapter 9 Overview The KVM Over the NET™ switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
  • Page 202: Log Information

    KVM Over the NET™ User Manual Log Information The Log Information page displays events that take place on the KVM Over the NET™ switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
  • Page 203 Chapter 9. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Start Date/Time: Filters for events from a specific date and time to the present.
  • Page 204: Log Notification Settings

    KVM Over the NET™ User Manual Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √...
  • Page 205: Chapter 10 Maintenance

    Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; ping network devices; and restore default values. Browser GUI AP GUI...
  • Page 206: Main Firmware Upgrade

    KVM Over the NET™ User Manual Main Firmware Upgrade In addition to upgrading the KVM Over the NET™ switch’s main firmware, this function can also be used to upgrade any PON units and Blade Servers deployed on the installation. As new versions of the firmware become available, they can be downloaded from our website.
  • Page 207: Adapter Firmware Upgrade

    Chapter 10. Maintenance Adapter Firmware Upgrade The Upgrade Adapters page is used to upgrade the firmware of the KVM Adapter Cables. To perform the upgrades, do the following: 1. Log in to the KVM Over the NET™ switch; click the Maintenance tab; select the Upgrade Adapters menu item: 2.
  • Page 208 KVM Over the NET™ User Manual 5. Click Upgrade Adapters to start the upgrade procedure. If you enabled Check Adapter Firmware Version, the current firmware level(s) are compared with that of the upgrade versions. If the current version is equal to, or higher than the upgrade version, a message appears in the adapters Progress column informing you that no upgrade is available and stops the upgrade procedure.
  • Page 209: Firmware Upgrade Recovery

    Chapter 10. Maintenance Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 13). 3.
  • Page 210: Backup/Restore

    KVM Over the NET™ User Manual Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
  • Page 211: Restore

    Chapter 10. Maintenance Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
  • Page 212: Ping

    KVM Over the NET™ User Manual Ping The Ping menu item lets you check the network status of devices on the KVM Over the NET™ switch installation: To ping a device, do the following: 1. Key the device’s IP Address or Host Name into the text entry box. 2.
  • Page 213: Restore Values

    Chapter 10. Maintenance Restore Values The Restore Values page lets you restore certain configuration changes that were made to the KVM Over the NET™ switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports Restore Default Values:...
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  • Page 215: Chapter 11 Download

    Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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  • Page 217: Chapter 12. Port Operation

    Chapter 12 Port Operation Overview After you have successfully logged in (see Logging In, page 39), the KVM Over the NET™ switch opens to the Port Access tab’s Connections page, with the first KVM Over the NET™ switch selected in the sidebar: Note: 1.
  • Page 218: Connecting To A Port

    KVM Over the NET™ User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. To connect to a port when a device is selected in the Sidebar, double click its icon in the Sidebar;...
  • Page 219: The Port Toolbar

    Chapter 12. Port Operation The Port Toolbar The KVM Over the NET™ switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 113), the Port Number and/or the Port Name display at the right of the toolbar.
  • Page 220: The Toolbar Icons

    KVM Over the NET™ User Manual The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
  • Page 221: Toolbar Hotkey Port Switching

    Chapter 12. Port Operation Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM Over the NET™ switch provides the following hotkey features: Going directly to a port by keying in its port number and clicking Enter. Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning;...
  • Page 222: Skip Mode

    KVM Over the NET™ User Manual Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
  • Page 223: Recalling The Port Access Page

    Chapter 12. Port Operation Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the GUI Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 204).
  • Page 224: Panel Array Mode

    KVM Over the NET™ User Manual Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
  • Page 225: Panel Array Toolbar

    Chapter 12. Port Operation Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
  • Page 226: Multiuser Operation

    KVM Over the NET™ User Manual Multiuser Operation The KVM Over the NET™ switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent.
  • Page 227: Users And Buses

    Chapter 12. Port Operation Users and Buses The KN2132, KN2132v, KN2124v, and KN2140v only support two remote buses. The first, third, fifth, etc., users to log in are all on one bus; the second, fourth, sixth, etc., users to log in are all on the other bus.
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  • Page 229: Chapter 13. The Log Server

    Chapter 13 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM Over the NET™ switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
  • Page 230: Starting Up

    KVM Over the NET™ User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
  • Page 231: The Menu Bar

    Chapter 13. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
  • Page 232: Events

    KVM Over the NET™ User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the computer the Log Server is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 159).
  • Page 233: Maintenance

    Chapter 13. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
  • Page 234: Options

    KVM Over the NET™ User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
  • Page 235: The Log Server Main Screen

    Chapter 13. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 215). The lower (Event) panel displays the tick information for the currently selected unit.
  • Page 236: The List Panel

    KVM Over the NET™ User Manual The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
  • Page 237: Ldap Server Configuration

    Chapter 14 LDAP Server Configuration Introduction The KVM Over the NET™ switch allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NET™ authentication and authorization. To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the KVM Over the NET™...
  • Page 238: Install The Active Directory Schema Snap-In

    KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3.
  • Page 239: Extend And Update The Active Directory Schema

    Chapter 14. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute;...
  • Page 240 KVM Over the NET™ User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
  • Page 241: Extend The Object Class With The New Attribute

    Chapter 14. LDAP Server Configuration Extend the Object Class With the New Attribute To extend the object class with the new attribute, do the following: → → 1. Open the Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3.
  • Page 242 KVM Over the NET™ User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM4140-userProfile, then click OK to complete the procedure.
  • Page 243: Editing Active Directory Users

    Chapter 14. LDAP Server Configuration Editing Active Directory Users To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node.
  • Page 244 KVM Over the NET™ User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM4140-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.)
  • Page 245 Chapter 14. LDAP Server Configuration (Continued from previous page.) 7. Key in the KVM Over the NET™ permission attribute values. For example: Note: Where user represents the Username of a KVM Over the NET™ user whose permissions reflect the permissions you want Jason to have (see Users, page 133).
  • Page 246: Openldap

    KVM Over the NET™ User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8a- win32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.
  • Page 247: Openldap Server Configuration

    Chapter 14. LDAP Server Configuration OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, is found in the /OpenLdap directory. It has to be customized before launching the server. This section provides a quick summary of the modifications to the configuration file in order for it to be used with the KVM Over the NET™...
  • Page 248: Starting The Openldap Server

    KVM Over the NET™ User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
  • Page 249: Customizing The Openldap Schema

    Chapter 14. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KVM Over the NET™ switch, the User class and the permission attribute are extended to define a new schema.
  • Page 250: Ldap Dit Design And Ldif File

    KVM Over the NET™ User Manual LDAP DIT Design and LDIF File LDAP Data Structure An LDAP Directory stores information in a tree structure known as the Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the KVM Over the NET™...
  • Page 251: Dit Creation

    Chapter 14. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN4140 directory tree. The name of the file is init.ldif and you create it in the /OpenLDAP directory, as follows:...
  • Page 252: Using The New Schema

    KVM Over the NET™ User Manual Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn4140.schema) in the /OpenLDAP/schema/ directory. 2. Add the new schema to the slapd.conf file (in the /OpenLDAP directory), as shown in the figure, below: 3.
  • Page 253: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 254 KVM Over the NET™ User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 255: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 256: Technical Support

    KVM Over the NET™ User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support 1-888-999-ATEN ext 4988...
  • Page 257: Specifications

    Appendix Specifications KN2124v / KN4124v Function KN2124v KN4124v Computer Direct Connections 384 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Port 1 x SPHD-18 Female (Yellow) KVM Port 24 x RJ-45 Female (Black) Power 2 x 3-prong AC socket...
  • Page 258: Kn2140V / Kn4140V

    KVM Over the NET™ User Manual KN2140v / KN4140v Function KN2140v KN4140v Computer Direct Connections 640 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Port 1 x SPHD-18 Female (Yellow) KVM Port 40 x RJ-45 Female (Black) Power 2 x 3-prong AC socket 2 x RJ-45 Female (Black)
  • Page 259: Kn2116V / Kn4116V

    Appendix KN2116v / KN4116v Function KN2116 KN4116v Computer Direct Connections 256 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) 1 x USB Type A Female (White)
  • Page 260: Kn2116A / Kn4116

    KVM Over the NET™ User Manual KN2116 / KN4116 Function KN2116 KN4116 Computer Direct Connections 256 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse...
  • Page 261: Kn2132V / Kn4132V

    Appendix KN2132v / KN4132v Function KN2132v KN4132v Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) 1 x USB Type A Female (White)
  • Page 262: Kn2132 / Kn4132

    KVM Over the NET™ User Manual KN2132 / KN4132 Function KN2132 KN4132 Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green)
  • Page 263: Troubleshooting

    Appendix Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xv for details equipment the terms Local and Remote refer to. Erratic Operation The KVM Over the NET™ switch needs to be started before any cascaded switches. 1.
  • Page 264 KVM Over the NET™ User Manual Problem Resolution No remote server video display Press and release the left Alt key, then press and on the client computer, but release the right Alt key mouse movements appear on the local console and mouse clicks have no effect The display on the client Switch ports to a port with a different resolution, then...
  • Page 265: Mouse Problems

    Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Adapter Firmware Upgrade, page 191 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
  • Page 266 KVM Over the NET™ User Manual Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
  • Page 267: Virtual Media

    Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
  • Page 268: The Winclient Activex Viewer And The Winclient Ap

    KVM Over the NET™ User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution Only units whose Access Port settings for Program (see My KVM Over the NET™ page 153) match the number specified for Port in the units don’t show up in the Server area of this dialog box appear in the Server List Server List window when...
  • Page 269: The Java Applet And Java Client Ap

    Appendix Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I your browser by right clicking its icon and choosing Run get a “Driver not ready”...
  • Page 270: Sun Systems

    KVM Over the NET™ User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
  • Page 271: Redhat Systems

    Appendix Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 85 for details KA7175/KA7176 console modules.
  • Page 272 KVM Over the NET™ User Manual Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
  • Page 273 Appendix 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
  • Page 274: Ip Address Determination

    KVM Over the NET™ User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM Over the NET™ switch in order to give it an IP address that users can connect to.
  • Page 275: Browser

    Appendix 3. Select the KVM Over the NET™ switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
  • Page 276: Ipv6

    KVM Over the NET™ User Manual IPv6 At present, the KVM Over the NET™ switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM Over the NET™ switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
  • Page 277: Ipv6 Stateless Autoconfiguration

    Appendix IPv6 Stateless Autoconfiguration If the KVM Over the NET™ switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM Over the NET™ switch can obtain its prefix information from that device in order to generate its IPv6 address.
  • Page 278: Port Forwarding

    KVM Over the NET™ User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
  • Page 279: Keyboard Emulation

    Appendix Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...
  • Page 280: Sun Keyboard

    KVM Over the NET™ User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...
  • Page 281: Ppp Modem Operation

    Appendix PPP Modem Operation Basic Setup The KVM Over the NET™ switch can be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: SA0142 Cat 5e Cable (DB9-M, DTE - DCE) Serial Modem Cable Modem...
  • Page 282: Connection Setup Example (Windows Xp)

    KVM Over the NET™ User Manual Connection Setup Example (Windows XP) To set up a dial-in connection to the KVM Over the NET™ switch under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection.
  • Page 283: Ka7140 Configuration And Operation

    Appendix KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM Over the NET™ switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
  • Page 284: Operation

    KVM Over the NET™ User Manual 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
  • Page 285: Ka7140 Pin Assignments

    Appendix KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
  • Page 286: Internal Serial Interface Configuration

    KVM Over the NET™ User Manual Internal Serial Interface Configuration The KVM Over the NET™ switch provides a function that lets you configure an attached device’s serial interface parameters from within any accessed server. To do so: 1. From the accessed server, open a command line (terminal) session or third party serial application such as HypterTerminal or PuTTY.
  • Page 287: Operation

    Appendix Operation ↑ ↓ Use the Up and Down Arrow Keys ( ) to highlight a device in the left panel, then press [Enter] to open a command line (terminal) session on the accessed device. When you have finished with your session, press the hotkey (see page 271 and 272) that brings you back to the access page.
  • Page 288: Port Level Configuration

    KVM Over the NET™ User Manual Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description...
  • Page 289: Additional Mouse Synchronization Procedures

    Appendix Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM Over the NET™...
  • Page 290: Sun / Linux

    KVM Over the NET™ User Manual 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
  • Page 291: Additional Video Resolution Procedures

    Appendix Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
  • Page 292: Trusted Certificates

    KVM Over the NET™ User Manual Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
  • Page 293: Installing The Certificate

    Appendix Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
  • Page 294: Certificate Trusted

    KVM Over the NET™ User Manual Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
  • Page 295: Mismatch Considerations

    Appendix Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
  • Page 296: Self-Signed Private Certificates

    KVM Over the NET™ User Manual Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.
  • Page 297: Fan Location And Speed Information

    Appendix Fan Location and Speed Information Fan Location The KVM Over the NET™ switch has 6 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. The speed of each of the fans in the above image are shown on the Device Information web page.
  • Page 298: Temperature Sensor Location And Information

    KVM Over the NET™ User Manual Temperature Sensor Location and Information The KVM Over the NET™ switch has 4 temperature sensors on its mainboard that feed realtime temperature updates to the WinClient / Java Client Device Management page. The sensors in the above image are described in the Device Information section under Temperature.
  • Page 299: Clear Login Information

    Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults. To clear the login information (and return all settings to their defaults), do the following: 1.
  • Page 300: Factory Default Settings

    KVM Over the NET™ User Manual Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled)
  • Page 301: Supported Kvm Switches

    Appendix Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation: KH88 KH98 KH1508 KH1516 CS9134 CS9138 Note: 1. Some of the KVM Over the NET™ switch’s features may not be supported, depending on the functionality of the cascaded KVM switch.
  • Page 302: Virtual Media Support

    KVM Over the NET™ User Manual Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives –...
  • Page 303: Limited Warranty

    ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
  • Page 304 KVM Over the NET™ User Manual This Page Intentionally Left Blank...
  • Page 305 Index Blade Configuration Page, 105 Blade Servers, 105, 182 Access, 116 Browser Login, 40 Access Ports, 154 Adapter cables firmware upgrade recovery, 193 Cat5 cable length, 124 upgrading, 191 CC Management, 163 Adapter connection diagram, 28 Certificate Adapter ID Function, 31 private, 175 Adding Users, 133 Signing Request, 176...
  • Page 306 KVM Over the NET™ User Manual ANMS, 158 Firmware upgrade recovery, 193 Blade Servers, 182 Front View, 11 Date/Time, 178 General, 150 KVM Devices, 149 General page, 150 Network, 153 Groups OOBC, 164 assigning users, 141, 143 Operating Mode, 151 creating, 138 PON Devices, 180 Deleting, 140...
  • Page 307 Index Windows Client AP, 41 Login KA7140 Pin Assignments, 269 Invalid login, 39 KA7140 Setup and Operation, 267 Login Failures, 167 Keyboard Login String, 171 On-Screen, 80 Keyboard Emulation Mac, 263 MAC Filtering, 168 Sun, 264 Mac Keyboard Emulation, 263 KVM Adapter Cables Macros upgrading, 191...
  • Page 308 KVM Over the NET™ User Manual OOBC, 164 Port Toolbar, 203 OpenLDAP Ports Server Configuration, 231 connecting, 202 Server Installation, 230 Power Management, 126 Operating Mode, 151 Outlet configuration, 127 Outlet Association, 126 Outlet schedule, 129 Outlet Configuration, 127 synchronization, 130 Outlet Naming, 95 Power Supply Detection, 150 Outlet Schedule, 129...
  • Page 309 Index Search Panel Array Mode, 255 Macros, 66 Redhat, 255 Security, 167 Sun Systems, 254 Login string, 171 Virtual Media, 251 Self-signed certificates, 280 Web Browser, 251 Serial Adapter pin WinClient ActiveX Viewer, 252 assignments, 284 WinClient AP, 252 Serial Interface Configuration, 270 Trusted Certificates, 276 Sessions, 115 Two IP Addresses, 155...
  • Page 310 KVM Over the NET™ User Manual WinClient, 76 Auto Scanning, 205 Virtual Media Support, 286 Message Board, 74 Windows Client AP Connecting, 43 Connection Screen, 42 Warning beeps, 150 File Menu, 44 Web Browser Main Page, 49 Logging in, 41 Windows Client...

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