Altusen KN2108 User Manual

8/16 port kvm over the net
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8/16 Port KVM Over the NET™
KN2108 / KN2116
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  • Page 1 8/16 Port KVM Over the NET™ KN2108 / KN2116 User Manual www.altusen.com.tw...
  • Page 2: Regulatory Information

    KN2108 / KN2116 User Manual Regulatory Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Notice

    KN2108 / KN2116 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 4: Safety Instructions

    KN2108 / KN2116 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 KN2108 / KN2116 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.
  • Page 6: Rack Mounting

    KN2108 / KN2116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 7: Package Contents

    * Features may have been added to the KN2108 / KN2116 since this manual was printed. Please visit our website to download the most up to date version of the manual.
  • Page 8: Table Of Contents

    ALTUSEN Information ........
  • Page 9 KN2108 / KN2116 User Manual Single Station Installation ........19 Single Stage Installation Diagram .
  • Page 10 KN2108 / KN2116 User Manual I/O Modules..........48 Upgrade: .
  • Page 11 KN2108 / KN2116 User Manual Video Settings ......... . . 73 General: .
  • Page 12 KN2108 / KN2116 User Manual The Log Server Main Screen ........97 Overview .
  • Page 13: About This Manual

    KN2108 / KN2116 User Manual About This Manual This User Manual is provided to help you get the most from your KN2108 / KN2116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 14: Conventions

    KN2108 / KN2116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 15: Altusen Information

    Getting Help For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a problem, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 16: Product Information

    KN2108 / KN2116 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736)
  • Page 17: Chapter 1 Introduction

    Chapter 1 Introduction Overview The KN2108 and KN2116 are IP-based KVM control units that allow both local and remote operators to monitor and access multiple computers from a single console. For example, a single KN2116 can control up to 16 computers.
  • Page 18 Java 2 enabled operating systems. The client software allows operators to exchange keyboard, video and mouse signals with the computers attached to the KN2108 or KN2116 just as if they were present locally and working on the equipment directly. With the Panel Array feature, the video output of up to 8 or 16 computers can be displayed at the same time.
  • Page 19: Features

    Chapter 1. Introduction Features 8 (KN2108) or 16 (KN2116) port remote access KVM switch – monitor and control up to 8 or 16 computers from a single KVM console Remotely access computers via LAN, WAN, or the Internet; control your installation when and where you want Supports 3 bus sessions –...
  • Page 20: System Requirements

    KN2108 / KN2116 User Manual System Requirements Remote Computers For best results, computers that remotely access the switch should have at least a P III 1 GHz processor, with their screen resolution set to 1024 x 768. Users who want to access the switch with the Windows Client must have DirectX 7.0 or higher installed.
  • Page 21: Kvm Adapter Cables (Cpu Modules)

    Chapter 1. Introduction KVM Adapter Cables (CPU Modules) Cat 5 (or higher) cable is required to connect the KN2108 / KN2116 to one of the KVM Adapter Cables (see Single Stage Installation Diagram, page 20). The following KVM Adapter Cables are required for use with the KN2108...
  • Page 22: Components

    KN2108 / KN2116 User Manual Components Front View KN2108: KN2116:...
  • Page 23 Chapter 1. Introduction Component Description Power LED Lights when the KN2116 is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding CPU Ports. There is one pair of LEDs for each Port. The one on the top is the On Line LED; the one on the bottom is the Selected Port LED: An On Line LED lights GREEN to indicate that the computer attached to its corresponding port is up and...
  • Page 24: Rear View

    KN2108 / KN2116 User Manual Rear View KN2108: KN2116:...
  • Page 25 Chapter 1. Introduction Component Description Power Socket The power cable plugs in here. Power Switch This standard rocker switch powers the unit on and off. PON Port This connector is provided for a Power over the Net™ (PON) unit to plug into. A PON device allows computers attached to the KN2116 to be booted remotely over the net.
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  • Page 27: Chapter 2. Hardware Setup

    Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KN2108 / KN2116's design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the KVM Adapter Installation Diagrams, page 21).
  • Page 28: Stacking And Rack Mounting

    KN2108 / KN2116 User Manual Stacking and Rack Mounting The KN2108 / KN2116 can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KN2108 / KN2116 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
  • Page 29: Rack Mounting - Split

    Chapter 2. Hardware Setup Rack Mounting - Split The KN2108 / KN2116 can be installed in most standard 19" (1U) racks. There are three configurations: split; front; and rear. Of the three, we recommend the split method. 1. Remove the four screws at the front and rear of the unit:...
  • Page 30 KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 31: Rack Mounting - Front

    Chapter 2. Hardware Setup Rack Mounting - Front 1. Remove the two screws at the front of the unit: Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the front of the unit: Phillips head hex M3 x 8...
  • Page 32 KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the front of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 33: Rack Mounting - Rear

    Chapter 2. Hardware Setup Rack Mounting - Rear 1. Remove the two screws at the rear of the unit: Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the rear of the unit: Phillips head hex M3 x 8...
  • Page 34 KN2108 / KN2116 User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 35: Single Station Installation

    Cable that is appropriate for the computer you are installing (see the table on page 5 for details). Note: The length of Cat 5 cable that links the KN2108 / KN2116 to the KVM Adapter Cable must not exceed 40m.
  • Page 36: Single Stage Installation Diagram

    KN2108 / KN2116 User Manual Single Stage Installation Diagram...
  • Page 37: Kvm Adapter Installation Diagrams

    Chapter 2. Hardware Setup KVM Adapter Installation Diagrams KA9120 KA9131 KA9170 KA9140 SERIAL TERMINAL KA9130...
  • Page 38: Two Stage Installation

    KN2108 / KN2116 User Manual Two Stage Installation To control even more computers, up to 8 (KN2108) or 16 (KN2116) additional KVM switches can be cascaded from the KVM ports of the KN2108 or KN2116. As many as 64 (KN2108) or 128 (KN2116) computers can be controlled in a complete two stage installation.
  • Page 39: Two Stage Installation Diagram

    Chapter 2. Hardware Setup 8. Turn on the power to all the computers. Note: The Power On sequence requires that all Second Stage units be powered on first. After all the Second Stage units have been powered on, the First Stage unit must be powered on next. After the Second and First stage units have been powered on, the computers can be powered on.
  • Page 40: Hot Plugging

    Powering Off and Restarting If it becomes necessary to power off the KN2108 / KN2116, or if the switch loses power and needs to be restarted, wait 10 seconds before powering it back on. The computers should not be affected by this, but if any of them should fail,...
  • Page 41: Port Id Numbering

    Chapter 2. Hardware Setup Port ID Numbering Each computer on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the computer is connected to. The first segment represents the KVM Port number of the First Stage unit;...
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  • Page 43: Chapter 3. Administration

    (grayed out) for users who do not have administration permission. The Local Console Once the KN2108 / KN2116 has been cabled up, the next step that the Administrator needs to perform is setting the unit up for user operation. The most convenient way to do this for the first time is from the local console.
  • Page 44 75Hz before using this feature. 2. If you switch to a null port when Transparency is enabled, the feature becomes disabled. Log Out Closes the OSD display and logs you out of the KN2108 / KN2116 ([F8]) session. Hide Closes the OSD display but does not log you out of the session.
  • Page 45: The Main Page

    Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KN2108 / KN2116 is in auto scan mode. If the KN2108 / KN2116 is configured to only auto scan ports that have Quick View status (see Scan Select, page 80), designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect.
  • Page 46: The List Function

    KN2108 / KN2116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays (lists) in the Main Screen. To invoke the List Function, click the arrow at the upper right corner of the screen, or press [F3]:...
  • Page 47 Chapter 3. Administration The drop down list on the left offers four fixed choices as shown in the table, below: Choice Meaning Lists all of the ports on the installation. Powered On Lists only the ports that have their attached devices powered on.
  • Page 48: Port Names

    KN2108 / KN2116 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.
  • Page 49: Port Operation

    Chapter 3. Administration 2. Key in the new Port Name, or modify/delete the old one. 3. When you have finished editing the port name, click anywhere outside of the input box to complete the operation. Port Operation Since port operation is the same as for the Windows and Java Clients, the procedures are discussed in Chapters 5 and 6.
  • Page 50: The Configuration Page

    KN2108 / KN2116 User Manual The Configuration Page The Configuration page sets the operating parameters for each port. Since these operations are the same as the ones for the Windows and Java Clients, their use is discussed in Chapters 5 and 6 (see pp. 79 and 87).
  • Page 51: The Administration Page

    MAC Address This item displays the KN2108 / KN2116’s MAC address. Firmware Ver This item displays the current firmware version number. You can reference it to see if there are newer versions available on the Altusen website.
  • Page 52: User Management

    KN2108 / KN2116 User Manual User Management The User Management dialogs are used to create and manage user profiles. Up to 64 user profiles can be established. To delete a user profile, select it in the list box, and Click Remove.
  • Page 53 KN2108 / KN2116. All permissions are granted. (See Permissions, in this table.) User Enabling this gives the user User level access to the KN2108 / KN2116. Windows Client, Power Manager, and Java Client permissions are granted. (See Permissions, in this table.)
  • Page 54 KN2108 / KN2116 User Manual (Continued from previous page.) Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle...
  • Page 55: Service Configuration

    Users must specify the port number when they log in to the KN2108 / KN2116. If an invalid port number (or no port number) is specified, the KN2108 / KN2116 will not be found.
  • Page 56: Log Server

    KN2108 / KN2116 User Manual Log Server Important transactions that occur on the KN2108 / KN2116, such as logins and internal status messages, are kept in an automatically generated log file. You specify the MAC address and a port number for the computer that the Log Server resides on in this panel.
  • Page 57: Network

    Chapter 3. Administration Network The Network dialog is used to specify the KN2108 / KN2116's network environment. The box is divided into two panels: IP Address; and DNS Server. IP Address The KN2108 / KN2116 can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address.
  • Page 58: Anms

    2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the KN2108 / KN2116 waits for a RADIUS server reply before it times out in the Timeout field.
  • Page 59: Radius Server Access Rights Table

    Chapter 3. Administration RADIUS Server Access Rights Table: Character Meaning Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program. Allows the user to access the system via the Java Client program. ™...
  • Page 60: Radius Server Access Rights Examples

    CC Management Settings If you want to allow authorization for the KN2108 / KN2116 through a CC (Control Center) server, check Enable CC Management and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.
  • Page 61: Security

    If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KN2108 / KN2116 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
  • Page 62: Default Web Page Name

    The Default web page name entry field lets the Administrator specify a login string (in addition to the IP address) that the user must include when he accesses the KN2108 / KN2116 with a browser. For example: 192.168.0.126/abcdefg The user must include the forward slash and the string along with the IP address.
  • Page 63: Customization

    Working Mode If Stealth Mode is enabled, the KN2108 / KN2116 cannot be pinged. To permit browser access to the KN2108 / KN2116, click to put a check mark in the Enable Browser checkbox. If browser access is not enabled, users will not be able to log into the unit via their browsers.
  • Page 64: I/O Modules

    KN2108 / KN2116 User Manual I/O Modules Upgrade: Upgrade allows you to upgrade the I/O firmware of selected ports. When you click Upgrade..., a dialog box similar to the one below appears: 1. Select the ports you want to upgrade.
  • Page 65: Attributes

    Chapter 3. Administration Attributes: Attributes allows you to set attribute parameters for each of the ports. When you click Attributes..., a dialog box similar to the one below appears: The port numbers are listed in the column on the left. The port's attributes are shown to its right.
  • Page 66: Share Mode Attribute Table

    Allows up to 32 users to simultaneously share control over the port. User input is placed in a queue and executed on a first sequentially. In addition, a user can access the KN2108 / KN2116’s Message Board function to gain control of the keyboard and mouse, or keyboard, video, and mouse of a Share designated port.
  • Page 67: Miscellaneous

    Parameter Explanation Reset on Exit Placing a check here causes the KN2108 / KN2116 to reset itself and implement all the new changes when you log out. Following the reset, wait approximately 30 to 60 seconds before logging back in.
  • Page 68: Date/Time

    KN2108 / KN2116 User Manual Date/Time The Date/Time dialog box lets the Administrator set up the KN2108 / KN2116's time parameters: To establish the time zone that the switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
  • Page 69: Upgrading The Firmware

    1. Download the new firmware file to a computer that is not part of your KN2108 / KN2116 installation. 2. From that computer, open your browser and log in to the KN2108 / KN2116. 3. Click the Firmware icon (see p. 56) to open the Firmware configuration dialog box: 4.
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  • Page 71: Chapter 4. Browser Operation

    Logging In To log in from an internet browser: 1. Open the browser and specify the IP address of the KN2108 / KN2116 you want to access in the browser's URL location bar. Note: If you don't know the IP address, get it from the administrator.
  • Page 72 Username and Password (see User Management, page 36). After you have successfully logged in, the KN2108 / KN2116 Main Web Page appears with the General dialog box displayed: Note: This is the same screen that appears whenever you click the General...
  • Page 73: Web Page Layout

    Purpose Device Name: To make it easier to manage installations that have more than one KN2108 / KN2116, each one can be given a name. The name that was assigned by the administrator to this unit displays here. MAC Address: The KN2108 / KN2116's MAC Address displays here.
  • Page 74: Web Page Buttons

    If a Power Over the NET™ (PON) module is connected to the KN2108 / KN2116, clicking this button brings up its interface. All the events that take place on the KN2108 / KN2116 are recorded in a log file. Clicking this icon displays the contents of...
  • Page 75: Chapter 5. The Windows Client

    Run. Note: 1. If the browser cannot run the file, save it to disk, instead. Then, with your browser still open to the KN2108 / KN2116 web page, run the file from your disk. 2. If you use the save to disk method, for security purposes, you cannot simply run a previously downloaded version of the program.
  • Page 76 KN2108 / KN2116 User Manual 4. When a connection to the KN2108 / KN2116 has been established a screen similar to the one below appears: If Full Screen Mode is enabled (there is a checkmark in the box), the remote display fills the entire screen of your local monitor.
  • Page 77: The Main Page

    The Main Page The OSD comes up with the Main page visible: The Main Page lists all of the KN2108 / KN2116's ports. You access the computers connected to its ports by selecting them on this page. Details regarding the meaning and operation of the main page elements are provided in the Administration chapter (see The Main Page, page 29).
  • Page 78: Port Operation

    The OSD Toolbar The OSD provides a toolbar to help you control the KN2108 / KN2116 from within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 80), the Port Number and/or the Port Name display at the right of the toolbar.
  • Page 79: The Toolbar Icons

    Clicking this button cycles you through the I/O module's compensation mode choices (Short, Medium, Long) depending on the length of cable used to connect a device to the KN2108 / KN2116. The length of the line in the icon changes to indicate which choice is selected.
  • Page 80: Hotkey Operation Overview

    KN2108 / KN2116 User Manual Hotkey Operation Overview Hotkeys allow you to provide KVM focus to a port directly from the keyboard. The KN2108 / KN2116 provides the following hotkey features: Auto Scanning Skip Mode Switching Note: 1. The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode Switching.
  • Page 81: Pausing Auto Scan

    Chapter 5. The Windows Client Pausing Auto Scan: While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular computer can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
  • Page 82: Panel Array Mode

    Panel Array Mode Clicking the OSD Toolbar's Panel icon invokes Panel Array Mode. Under this mode, the OSD divides your screen into a 2 x 4 grid of 8 panels (KN2108), or a 4 x 4 grid of 16 panels (KN2116): Each panel represents one of the KN2108 / KN2116's ports.
  • Page 83 Chapter 5. The Windows Client You can access a computer connected to a port by moving the mouse pointer over its panel and clicking. You switch to the computer exactly as if you had selected it from the OSD Main screen. The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the diagram below:...
  • Page 84: Multiuser Operation

    KN2108 / KN2116 User Manual Multiuser Operation The KN2108 / KN2116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple users simultaneously access the KN2108 / KN2116 switch from remote consoles, the rules of precedence that apply are...
  • Page 85: Windows Client Control Panel

    Chapter 5. The Windows Client Windows Client Control Panel The Windows Client Control Panel consists of an icon bar at the top, with two text bars below it (refer back to the figure on page 61). Initially, the text bars display the video resolution and IP address of the device at the remote location.
  • Page 86: Hotkey Setup

    KN2108 / KN2116 User Manual Hotkey Setup Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left column;...
  • Page 87: Hotkey Actions

    Chapter 5. The Windows Client Hotkey Actions: An explanation of the actions is given in the table, below: Action Explanation Exit remote location Breaks the connection to the KN2116 and returns you to local operation. Adjust Video Brings up the video adjustment utility (see page 73). Toggle OSD Toggles the OSD display Off and On.
  • Page 88: Hotkey Configuration

    F2 F1 F3 for another, but not F1 F3 F2. 2. When the KN2108 / KN2116 is being accessed with Win 98 under Full Screen Mode, if you mistakenly press [Ctrl + Alt + Del], you will have to exit the Windows Client (by clicking the arrow on the Control Panel), and restart the Windows Client from the Main Web Page.
  • Page 89: Video Settings

    Chapter 5. The Windows Client Video Settings General: You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the Control Panel, or use the Adjust Video hotkeys (see page 71).
  • Page 90 KN2108 / KN2116 User Manual The meanings of the adjustment options are given in the table below: Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the utility detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.
  • Page 91: Gamma Adjustment

    Chapter 5. The Windows Client Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are 7 preset levels to choose from. Drop down the list box and choose the most suitable one.
  • Page 92: The Message Board

    KN2108 / KN2116 User Manual The Message Board The KN2108 / KN2116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.
  • Page 93: The Button Bar

    Chapter 5. The Windows Client The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
  • Page 94: User List Panel

    KN2108 / KN2116 User Manual User List Panel The names of all the logged in users are listed in this panel. Your name appears in olive; other users' names appear in green. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.
  • Page 95: The Configuration Page

    The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN2108 / KN2116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box.
  • Page 96 If there is no Operator input for the amount of time set with this function, the Operator is automatically logged out. A login is necessary before the KN2108 / KN2116 can be accessed again. Beeper When set to ON, the beeper sounds whenever a Port is changed;...
  • Page 97: Chapter 6. The Java Client

    Java client. Each time you want to access the KN2108 / KN2116, you must log in to the web page with a valid username and password to download a fresh copy of the program.
  • Page 98: The Java Client Control Panel

    KN2108 / KN2116 User Manual When you bring up the OSD, the Main Screen comes up in the center of your monitor. This is the same OSD Main Screen that appears when the Windows Client is invoked. For an explanation of this screen see The Main Page, page 61.
  • Page 99: Video Settings

    This is similar to the Windows Client Video Settings dialog box. See Video Settings, page 73. Keypad Some keyboard combinations cannot be captured and sent to the KN2108 / KN2116. In order to implement their effects on the remote system, this function provides a one click implementation of some common window...
  • Page 100: Mouse Synchronization

    2. Move your local mouse pointer over the Java Client Control Panel, and click. The Message Board The KN2108 / KN2116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.
  • Page 101: The Button Bar

    Chapter 6. The Java Client The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled.
  • Page 102: Lock Key Leds

    KN2108 / KN2116 User Manual Messages that users post to the board - as well as system messages - display in the Message Display panel. If you disable Chat, however, messages that get posted to the board won't appear. Key in the messages that you want to post to the board in the Compose panel.
  • Page 103: Port Operation

    Chapter 6. The Java Client Port Operation Java Client port operation is the same as for the Windows Client. See page 62 for port operation details. Panel Array Mode Except for some differences in the toolbar, this is very similar to the Windows Client Panel Array Mode (see page 66 for details).
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  • Page 105: Chapter 7 The Log File

    The Log File The Main Screen The KN2108 / KN2116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the web page. A screen similar to the one below appears: The log file tracks a maximum of 512 events.
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  • Page 107: Chapter 8. The Log Server

    The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KN2108 / KN2116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
  • Page 108: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of KN2108 / KN2116 units in the middle (see The Log Server Main Screen, page 97). A panel that will contain an Events List at the bottom...
  • Page 109: The Menu Bar

    Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN2108 / KN2116 List window to enable it. Configure The Configure menu contains three items: Add; Edit; and Delete. They are used to add new KN2108 / KN2116 units to the KN2108 / KN2116 List;...
  • Page 110: Events

    Field Explanation Address This can either be the IP address of the KN2108 / KN2116 or its DNS name (if the network administrator has assigned it a DNS name). Port The Access Port number assigned to the KN2108 / KN2116 (see Access Port, page 39).
  • Page 111: Maintenance

    This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KN2108 / KN2116. Search last results This is a secondary search performed on the events that resulted from the previous search.
  • Page 112: Options

    KN2108 / KN2116 User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
  • Page 113: The Log Server Main Screen

    Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the KN2108 / KN2116 units that have been selected for the Log Server to track (see Configure, page 93). The lower (Tick) panel displays the tick information for the currently selected KN2108 / KN2116 (if there are more than one, it is the highlighted one).
  • Page 114: The List Panel

    This is the Access Port number assigned to the KN2108 / KN2116 (see Configure, page 93). Connection If the Log Server is connected to the KN2108 / KN2116, this field displays Connected. If the Log Server is not connected, this field displays Waiting.
  • Page 115: Chapter 9. Ap Operation

    AP Operation Overview In some cases, the Administrator may not want the KN2108 / KN2116 to be available via browser access. AP versions of the Windows and the Java Clients are provided to enable direct access of the KN2108 / KN2116 without having to go through a browser.
  • Page 116: Starting Up

    KN2108 / KN2116 User Manual Starting Up To connect to the KN2108 / KN2116, go to the location on your hard disk that you saved the Windows Client program to, and double click its icon (WinClient.exe) to bring up the Windows Client Connection Screen: Note: You must have DirectX 7.0 or higher installed on your computer.
  • Page 117 (Continued from previous page.) Item Description Server This area is used when you want to connect to a KN2108 / KN2116 at a remote location. You can drop down the IP list box and select an address from the list.
  • Page 118: The File Menu

    KN2108 / KN2116 User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
  • Page 119: Config

    Chapter 9. AP Operation Config: When you select Config, a screen similar to the one below appears: If Full Screen Mode is enabled (there is a checkmark in the box), the remote display fills the entire screen of your local monitor. If Full Screen Mode is not enabled (there is no checkmark in the box), the remote display appears as a window on your desktop.
  • Page 120: Connecting

    3. Once contact with the KN2108 / KN2116 has been established, the Switch to Remote View button becomes active. Click it to connect to the KN2108 / KN2116 and take over console control of the unit that is connected to it.
  • Page 121: Operation

    Chapter 9. AP Operation Operation Once the connection to the KN2108 / KN2116 has been accomplished, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.
  • Page 122: The Java Client

    Installation To install the Java Client on your computer, do the following: 1. Log into the KN2108 / KN2116 with your browser, and click the second Java Client button (the one with the arrow). A screen similar to the one below appears: 2.
  • Page 123 Chapter 9. AP Operation 3. Key in the IP address for the unit you want to connect to - including a forward slash followed by the login string (set by the administrator). Note: For security purposes, the login string must be specified correctly as part of the IP address.
  • Page 124: Operation

    KN2108 / KN2116 User Manual 4. Provide a valid Username and Password and Click OK. Once the authentication procedure completes successfully, the KN2108 / KN2116 main page displays on your monitor. Operation The look and feel of the AP Java client operation is the same as for the browser...
  • Page 125: Appendix

    Sudden loss of network Local reset of the Close your KN2108 / KN2116 connection. connection. KN2108 / KN2116. Wait approximately 30 seconds, and log in again. No video display on the...
  • Page 126: Administration

    KN2108 / KN2116 User Manual Administration Symptom Explanation Action After upgrading the The browser is Clear your browser’s cache. firmware, after logging in, displaying cached web Delete all temporary internet files the KN2108 / KN2116 pages instead of and cookies. Close the browser...
  • Page 127: The Java Client

    2. Make sure to include the forward slash and correct string (see Default Web Page Name, page 46) when you specify the KN2108 / KN2116's IP address. 3. Close the Java Client, reopen it, and try again. Pressing the Windows Java doesn't support the Windows Menu key.
  • Page 128: Sun Systems

    KN2108 / KN2116 User Manual Sun Systems Problem Resolution Video display The display resolution should be set to 1024 x 768 @ 60Hz: problems with HDB15 Under Text Mode: interface systems (e.g. Go to OK mode and issue the following commands:...
  • Page 129: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
  • Page 130: Installing The Certificate

    KN2108 / KN2116 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
  • Page 131: Certificate Trusted

    Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
  • Page 132: Additional Mouse Synchronization Procedures

    Note: These procedures are to be performed on the computers attached to the KN2108 / KN2116's ports - not on the computer you are using to access the KN2108 / KN2116 with.
  • Page 133: Sun / Linux

    Appendix 3. Windows ME: Set the mouse speed to the middle position; disable mouse acceleration (click Advanced to get the dialog box for this). 4. Windows NT / Windows 98 / Windows 95: Set the mouse speed to the slowest position. Sun / Linux Open a terminal session and issue the following command: Sun: xset m 1...
  • Page 134: Specifications

    KN2108 / KN2116 User Manual Specifications Function KN2108 KN2116 Computer Connections Port Selection OSD / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) KVM Port...
  • Page 135: Osd Factory Default Settings

    F (Full) For all Users on all Ports Supported KVM Switches We recommend using Altusen KH1508 or KH1516 switches when cascading from the KN2108 / KN2116. The following is a list of supported Aten KVM switches that can also be used. CS-88A...
  • Page 136: Administrator Login Failure

    4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J8. 6. Close the housing and start the KN2108 / KN2116 back up. After you start back up, you can use the default Username and Password (see...
  • Page 137: Limited Warranty

    Appendix Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and specially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 138 KN2108 / KN2116 User Manual This Page Intentionally Left Blank...
  • Page 139 Security Page, 45 Date/Time, 52 Service Configuration Page, 39 Default Web Page Name, 46 Administration Page, 35 Administrator Login Failure, 120 ALTUSEN Information, xv Factory Default Settings, 119 ANMS FCC Information, ii CC Management, 44 Features, 3 RADIUS settings, 42...
  • Page 140 KN2108 / KN2116 User Manual Events, 94 Installation, 91 I/O Modules, 48 List Panel, 98 Installation Main Screen, 97 Single Station, 19 Menu Bar, 93 Two Stage, 22 Options, 96 Introduction, 1 Starting Up, 92 Tick Panel, 98 logging in, 55...
  • Page 141 Windows Client, 110 Access Rights Examples, 44 Trusted Certificates, 113 Access Rights Table, 43 Two Stage Installation, 22 Rear View KN2108, 8 KN2116, 8 Upgrading the Firmware, 53 Recalling the OSD, 62 User Management, 36 User Notice, iii Safety Instructions...

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