KVM Over the NET™ User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
KVM Over the NET™ User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5160-1602 Japan 81-3-5323-7178 Korea 82-2-467-6789 North America...
Manual Part No. PAPE-0296-AX4G F/W Version: 1.1.108 Manual Date: 2010-01-12 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.
An overview of the information found in the manual is provided below. Overview Chapter 1, Introduction, introduces you to the KN2124v / KN2140v / KN4124v / KN4140v / KN2116 / KN2132 / KN4116 / KN4132 KVM Over the NET System.
KVM Over the NET™ User Manual Chapter 11, Port Operation, provides detailed information on accessing and operating the devices connected to the KVM Over the NET switch ports. Chapter 12, The Log Server, explains how to install and configure the Log Server.
For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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The switches are differentiated according to the number of buses they support and the number of KVM ports they provide – as shown in the table below: Model Bus Support KVM Ports KN2124v 1 Local; 2 Remote KN2140v 1 Local; 2 Remote KN4124v 1 Local;...
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KVM Over the NET™ User Manual Since KVM Over the NET switches use TCP/IP for their communications protocol, they can be accessed via their IP addresses from anywhere on the LAN, WAN, or Internet – whether the connecting computer is located down the hall, down the street, or half-way around the world.
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ID, OS, keyboard language, adapter name, and operation modes of the port stay with the adapter. With its advanced virtual media features, the KN2124v / KN2140v / KN4124v / KN4140v series of switches let you map DVD/CD drives and other storage media to a server.
Critical system events sent by email and SNMP trap; and Syslog support Firmware upgradeable Modem dial-in/dial back support Adapter ID Port Share Mode allows multiple users to gain access to a server simultaneously Integration with ALTUSEN CC2000 Management software Power Over the NET™ integration for remote power control...
Chapter 1. Introduction Ease-to-Use Interface Local Console, browser-based, and AP GUIs offer a unified multilanguage interface to minimize user training time and increase productivity Multiplatform client support (Windows, Mac OS X, Linux, Sun) Multibrowser support (IE, Mozilla, Firefox, Safari, Opera, Netscape) Browser-based UI in pure Web technology allows administrators to perform administrative tasks without pre-installed Java software package required...
Features found only with the V-Series KVM Over the NET switches (KN2124v, KN2140v, KN4124v, and KN4140v) include the following: Audio – a microphone and speakers are supported on the Local Console; speakers (only) are supported on the remote user computers.
Chapter 1. Introduction System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log into the switch with from remote locations over the internet (see Terminology, page xv). The following equipment must be installed on these computers: For best results we recommend that the computers used to access the switch have at least a P III 1 GHz processor, with their screen resolution...
Note: 1. The KVM Adapter cables marked with an asterisk (*) are for use with the KN2124v, KN2140v, KN4124v and KN4140v switches only. 2. If you use Adapter Cables that were purchased prior to your switch purchase, you may have to upgrade the Adapter Cable’s firmware.
Chapter 1. Introduction Operating Systems Supported operating systems for remote user computers that log into the KVM Over the NET switch include Windows 2000 and higher, and those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.). Supported operating systems for the servers that are connected to the switch’s ports are shown in the table, below: Version...
KN2124v / KN2140v / KN4124v / KN4140v Front View Note: The figure above shows the front panel of a KN2140v / KN4140v. The KN2124v / KN4124v differs in that there are fewer port LEDs. KN2116 / KN2132 / KN4116 / KN4132 Front View Note: The figure above shows the front panel of a KN4132 /KN2132.
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Chapter 1. Introduction Component Description Power LED Lights when the unit is powered up and ready to operate. Port LEDs The Port LEDs provide status information about their corresponding KVM Ports. GREEN: The computer attached to the port is On Line. RED: The computer attached to the port is Selected (has KVM focus).
16 KVM ports and one block of 8 (40 ports in total). The KN2124v / KN4124v differs in that it only has a single block of 16 KVM ports and one bock of 8 (24 ports in total).
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Description Power Socket The power cable(s) plugs in here. Note: For the KN2124v, KN2140v, KN4124v and the KN4140v units, the top power socket corresponds to the left power switch, and the bottom power socket corresponds to the right power switch.
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Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, as well as multiple platforms, the KVM Over the NET switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on p. 16). A separate KVM Adapter Cable is required for each server or device connection.
KVM Over the NET™ User Manual Stacking and Rack Mounting The KVM Over the NET switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM Over the NET switch can be placed on any appropriate level...
Chapter 2. Hardware Setup Rack Mounting The KVM Over the NET switch can be mounted in a 19" (1U) rack. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Rack Mounting - Front To mount the unit at the front of the rack, do the following: 1.
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KVM Over the NET™ User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not prethreaded.
Chapter 2. Hardware Setup Rack Mounting - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
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KVM Over the NET™ User Manual 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
23 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1. For the KN2124v, KN2140v, KN4124v and KN4140v, use the 5-in-1 Console Cable supplied with the package to connect your Local Console devices to the unit.
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KVM switch – or, to enable dual power, turn on both power switches. Note: If you are connecting the power to a UPS or an ALTUSEN PN9108/ PN0108 use the utility power cords supplied with this package instead of the standard power cords.
KVM Over the NET™ User Manual Two Stage Installation To control even more servers, up to 40 additional KVM switches can be cascaded from the KVM ports of the KVM Over the NET switch. As many as 640 servers can be controlled in a complete two stage installation. In a cascaded installation, the KVM Over the NET switch is considered the First Stage unit, the cascaded switches are considered Second Stage units.
KVM Over the NET™ User Manual Hot Plugging The KVM Over the NET switch supports hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
Chapter 2. Hardware Setup Port ID Numbering Each server on the installation is assigned a unique Port ID. The Port ID is a one or two segment number that is determined by the Stage Level and KVM Port number of the KVM switch that the server is connected to. The first segment represents the KVM Port number of the First Stage unit;...
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Chapter 3 Super Administrator Setup Overview The KVM Over the NET switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
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KVM Over the NET™ User Manual Since this is the first time you are logging in, use the default Username: administrator; and the default Password: password. Note: For security purposes, you should change these to a unique Username and Password. (See Changing the Super Administrator Login, page 34 for details.) After you successfully log in, the Local Console Main Page appears:...
Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 124.
KVM Over the NET™ User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click User Management. The User Management page has a list of Users and Groups in the left hand panel, and a more detailed list of users –...
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Chapter 3. Super Administrator Setup (Continued from previous page.) The User Information page appears: 3. Change the Username and Password to something unique. 4. Re-enter the password to confirm it is correct. 5. Click Save. 6. When the dialog box informing you that the change completed successfully appears, Click OK.
KVM Over the NET™ User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM Over the NET switch GUI utilities.
Chapter 4 Logging In Overview KVM Over the NET switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM Over the NET switch’s authentication procedure requires you to submit a valid username and password.
KVM Over the NET™ User Manual Browser Login The KVM Over the NET switch can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
Chapter 4. Logging In WinClient AP Login In some cases, the Administrator may not want the KVM Over the NET switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser.
KVM Over the NET™ User Manual The Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help. The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 41...
Chapter 4. Logging In The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
KVM Over the NET™ User Manual Java Client AP Login In those cases in which the Administrator does not want the KVM Over the switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users.
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Chapter 4. Logging In Click OK. A Login dialog box appears: Provide a valid Username and Password, and then click OK to switch to the Java Client AP Main Page. The Java Client AP Main Page is similar to that of the WinClient AP Main Page.
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Chapter 5 The User Interface Overview Once you have successfully logged in the KVM Over the NET user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
KVM Over the NET™ User Manual The web page components are described in the table below: Page Components The web page screen components are described in the table, below: Item Description Tab Bar The tab bar contains the KVM Over the NET ’s main operation categories.
Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
KVM Over the NET™ User Manual The GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 37), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
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Chapter 5. The User Interface 5. There is an additional icon at the extreme right of the page: Click this icon to close the GUI Main Page and go to the display of the last selected port. 6. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P...
KVM Over the NET™ User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows GUI Main Page: The major difference is that the Local Console Main Page doesn’t have tabs for Maintenance or Download, and Array Mode isn’t available.
Chapter 5. The User Interface The Control Panel WinClient Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.
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KVM Over the NET™ User Manual (Continued from previous page.) Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom, Mouse Pointer type, and Mouse Sync Mode. These functions are discussed in the sections that follow. To move the Control Panel to a different location on the screen, place the mouse pointer over the text bar area, then click and drag.
See Virtual Media, page 70, for specific details. Note: 1. This icon is displayed on the KN2124v, KN2140v, KN4124v and KN4140v switches only. 2. This icon displays in gray when the function is disabled or not available.
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KVM Over the NET™ User Manual Click to select the mouse pointer type. Note: This icon changes depending on which mouse pointer type is selected (see Mouse Pointer Type, page 75). Click to toggle Automatic or Manual mouse sync. √ When the selection is Automatic, a green appears on the icon.
Chapter 5. The User Interface Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
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KVM Over the NET™ User Manual An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote location Breaks the connection to the KVM Over the NET switch and returns you to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
Chapter 5. The User Interface User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
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KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
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Chapter 5. The User Interface 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
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KVM Over the NET™ User Manual After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 54).
Chapter 5. The User Interface Search Search, at the bottom of the dialog box, lets you filter the list of macros that appear in the large upper panel for you to play or edit. Click a radio button to choose whether you want to search by name or by key; key in a string for the search;...
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KVM Over the NET™ User Manual 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes (see page 62).
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Chapter 5. The User Interface 7. Repeat the procedure for any other macros you wish to create. Once the system macros have been created, they are available for use on a port-by-port basis. They get selected on a port’s Connection page (see Exit Macro, page 92, for details).
KVM Over the NET™ User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor: The meanings of the video adjustment options are given in the table below: Options Usage...
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Chapter 5. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When an RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
KVM Over the NET™ User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.
Chapter 5. The User Interface The Message Board The KVM Over the NET switch supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other:...
KVM Over the NET™ User Manual Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
Chapter 5. The User Interface User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.
KVM Over the NET™ User Manual Virtual Media The Virtual Media feature allows a drive, folder, image file, or removable disk on a user’s system to appear and act as if it were installed on the remote server. Note: Virtual Media is only supported on remote servers connected to the KVM Over the NET switch with KA7175 or KA7176 adapter cables.
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Chapter 5. The User Interface 3. To add additional media sources, click Add, and select the source as many times as you require. Up to three virtual media choices can be mounted. The top three in the list are the ones that are selected. To rearrange the selection order, highlight the device you want to move, then click the Up or Down Arrow button to promote or demote it in the list.
KVM Over the NET™ User Manual Once mounted, you can treat the virtual media as if they were really on the remote server – drag and drop files to/from them; open files on the remote server for editing and save them to the redirected media, etc. Files that you save to the redirected media, will actually be saved on your local client computer’s storage.
Chapter 5. The User Interface Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
KVM Over the NET™ User Manual The On-Screen Keyboard The KVM Over the NET switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
Chapter 5. The User Interface To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow. Mouse Pointer Type KVM Over the NET switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1.
KVM Over the NET™ User Manual Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
Chapter 5. The User Interface Mac and Linux Considerations For Mac systems, there is a second DynaSync setting to choose from when Mouse DynaSync is enabled. If the default synchronization result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area →...
KVM Over the NET™ User Manual Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The dialog box is organized into six main sections as described in the table, below: Item Description...
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Control Panel diagram on page 51 for an example.) Snapshot These settings let the user configure the KN2124v / KN2140v / KN4124v / KN4140v / KN2132 / KN4116 / KN4132’s screen capture parameters (see the Snapshot description under The Control Panel,...
KVM Over the NET™ User Manual The Java Control Panel The Java Applet Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are: In the Macros dialog box, Toggle Mouse Display is not available. The Dot mouse pointer type is not available.
Chapter 6 Port Access Overview When you log in to the switch the Port Access page comes up with the Connections page displayed. Web Browser Interface GUI Interface...
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KVM Over the NET™ User Manual The page is organized into several main areas. All the ports that a user is permitted to access are listed in the Sidebar at the left of the page. At the bottom of the Sidebar, there are buttons for different port display functions. The tabs at the top of the main panel open different pages for information and configuration options related to the ports.
Chapter 6. Port Access The Port Selection Sidebar All switches and their ports – including cascaded switches and their ports – are listed in a tree structure in the Sidebar at the left of the screen: The Port Selection Tree Users are only allowed to see the switches and ports that they have access permission for.
KVM Over the NET™ User Manual Port Views In the Web Browser version, you can open as many port viewers as there are ports, but the number of ports that you see depends on the number of buses that the switch supports. For example, if the switch supports 4 buses, the 5th viewer displays the same port as the 1st viewer;...
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Chapter 6. Port Access The meanings of the pop-up items are explained in the following table: Item User Type Explanation Expand/ Administrators If the device’s ports are nested (not displayed), Collapse the dialog box entry is Expand. Click Expand to Users open the tree and display the ports.
KVM Over the NET™ User Manual Port Properties When you select Properties from the popup menu, a dialog box that allows you to make configuration settings for the selected port appears: Note: This is a quick setting method that performs the same port configuration functions as the ones found under Adapter Attributes on the Device Management Customization page.
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Chapter 6. Port Access (Continued from previous page.) An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
KVM Over the NET™ User Manual Port Naming For convenience – especially in large installations with many switches and ports – each switch and each port can be given a name. To assign, modify or delete a port name, do the following: 1.
Chapter 6. Port Access 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation. Scan Scan is found at the bottom of the GUI Sidebar. It automatically switches among all the ports that are visible in the Sidebar tree (see Filter, below), at regular intervals, so that their activity can be monitored automatically.
KVM Over the NET™ User Manual Filter Filter allows you to control the number and type of ports that display in the Sidebar Tree, as well as which ports get scanned when Auto Scan and Array Mode is invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the figure, below: The meanings of the choices are explained in the table, below: Choices...
Chapter 6. Port Access Connections The Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM Over the NET switch is selected in the Sidebar tree, the Connections page displays a list of ports for the device that the user is authorized to access or view.
KVM Over the NET™ User Manual Port Level When a port is selected in the Sidebar tree, the Connections page changes to display the port connection and configuration options: The screen is divided into three major panels, as described in the table below: Panel Description Status...
Chapter 6. Port Access History The History page provides a record of each time that a port was accessed. If there are more entries than there is room on the screen, a scroll bar appears to let you scroll up and down to see the entire record. To clear the record and start over, click the Clear History button at the bottom right of the page.
KVM Over the NET™ User Manual Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently visit can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar tree. This feature is especially handy on large, crowded installations: Note: This feature is only available in the GUI version.
Chapter 6. Port Access 2. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name. 3. To add a port: Drag it from the Sidebar and drop it onto the container, or Right Click on it in the Sidebar;...
KVM Over the NET™ User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
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Chapter 6. Port Access (Continued from previous page.) Setting Function ID Duration Determines how long a Port ID displays on the monitor after a port change has taken place. You can choose an amount from 1—255 seconds. The default is 3 Seconds. A setting of 0 (zero) means the Port ID is always on.
KVM Over the NET™ User Manual The KVM Over the NET switch logs all the events that take place on it. The Log page displays the information in the log file: Note: 1. The screenshot displays an GUI version screen. In the Web Browser version, Log appears as a separate icon on the Icon Tab Bar.
Chapter 6. Port Access Filter Filter allows you to search for particular events by date or by specific words or strings. When you access this function, the log filter dialog box displays at the bottom of the page: A description of the items is given in the table, below: Item Description Priority...
KVM Over the NET™ User Manual Sessions The Session page lets the administrator see at a glance all the users currently logged into the KVM Over the NET switch, and provides information about each of their sessions. Note: 1. The Session page only appears in Administrator sessions. It isn’t available for ordinary users.
Chapter 6. Port Access Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. The page is organized into three main areas: a large Main panel; a Status panel at the lower left, and a Properties panel at the lower right.
KVM Over the NET™ User Manual View Log indicates the users who have permission to view the log files. A √ check mark ( ) indicates that the user has permission to view the files; an X means that the user is denied permission to view them. Click the icon to toggle permission.
Chapter 6. Port Access Mount USB indicates users who have permission to mount Virtual Media √ devices on remote servers. A check mark ( ) indicates that a user has permission; an X means the user does not have permission. Note: This entry does not appear for switches that do not support the USB Virtual Media function (KN2132, KN4116, KN4132).
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Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Web Browser Interface GUI Interface...
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KVM Over the NET™ User Manual The page is organized into two main areas. All users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each. There is a pre-installed super administrator account.
Chapter 7. User Management Users Adding Users To add a user, do the following: 1. Select Users in the Sidebar. 2. Click Add at the bottom of the main panel. The User notebook opens, with the User tab selected: 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:...
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KVM Over the NET™ User Manual Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Password From 0 to16 characters are allowed depending on the Account Policy settings. See Account Policy, page 136. Confirm Password To be sure there is no mistake in the password, you are asked to enter it again.
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Chapter 7. User Management (Continued from previous page.) Field Description Status Status allows you to control the user’s account and access to the installation, as follows: Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
KVM Over the NET™ User Manual 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well. The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
Chapter 7. User Management Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
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KVM Over the NET™ User Manual (Continued from previous page.) 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
Chapter 7. User Management 7. Click Group in the Sidebar to return to the main screen. The new group appears in the Sidebar Group list and in the main panel. The Sidebar Groups list can expand and collapse. If the list is expanded, click the minus symbol ( –...
KVM Over the NET™ User Manual Users and Groups There are two ways to assign users to – and remove users from – groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 107 for details.
Chapter 7. User Management Removing Users From a Group From the User’s Notebook To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name, then click Modify.
KVM Over the NET™ User Manual Assigning Users to a Group From the Group’s Notebook To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify.
Chapter 7. User Management Removing Users From a Group From the Group’s Notebook To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name, then click Modify.
KVM Over the NET™ User Manual Device Assignment When a user logs in to the KVM Over the NET switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
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Chapter 7. User Management 3. Under the Access or USB column, click the icon that corresponds to the port you want to configure to cycle through the choices, as shown below: Icon Meaning Description The user can view the remote screen and can perform Full Access operations on the remote server from his keyboard and monitor.
KVM Over the NET™ User Manual Filters There are three filters at the top of the page that allow you to expand or limit the scope of the ports that are displayed, as described in the following table: Filter Description Name To filter on the port name, key in the name, partial name, or partial name and wild card ( * ) then press Enter.
Chapter 8 Device Management Overview The Device Management page allows super administrators to configure and control overall KVM Over the NET switch operations. Web Browser Interface GUI Interface...
This item displays the MAC address of the second interface. Firmware Version This item displays the current firmware version number. You can reference it to see if there are newer versions available on the Altusen website.
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Chapter 8. Device Management Item Meaning IP Address 1 This item displays the IP address of the first network interface. IP Address 2 This item displays the IP address of the second network interface. The lower panel of the GUI page presents information about the selected device, as described in the table, below: Item Description...
Chapter 8. Device Management Service Ports As a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall will allow. If a port other than the default is used, users must specify the port number as part of the IP address when they log in.
KVM Over the NET™ User Manual NIC Settings Redundant NIC The KVM Over the NET switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive.
Chapter 8. Device Management IP Address The KVM Over the NET switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. For dynamic IP address assignment, select the Obtain IP address automatically radio button.
KVM Over the NET™ User Manual ANMS The Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources. It is organized in a series of related panels, as described, below:...
Chapter 8. Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM Over the NET switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility.
KVM Over the NET™ User Manual Log Server Important transactions that occur on the KVM Over the NET switch, such as logins and internal status messages, are kept in an automatically generated log file. Specify the MAC address and a port number for the computer that the Log Server resides on in this panel.
Chapter 8. Device Management RADIUS Settings To allow authentication and authorization for the KVM Over the NET switch through a RADIUS server, do the following: 1. Check Enable. 2. Fill in the IP addresses and port numbers for the Preferred and Alternate RADIUS servers.
KVM Over the NET™ User Manual LDAP / LDAPS Authentication and Authorization Settings To allow authentication and authorization for the KVM Over the NET switch via LDAP / LDAPS, refer to the information in the table, below: Item Action Enable Put a check in the Enable checkbox to allow LDAP / LDAPS authentication and authorization.
Chapter 8. Device Management OOBC In case the KVM Over the NET switch cannot be accessed with the usual LAN-based methods, it can be accessed via the switch’s modem port. This page is used to enable support for PPP (modem) dial in operation. An explanation of the items is given in the table below: Item Action...
Chapter 8. Device Management IP and MAC Filtering If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. IP and MAC Filters control access to the KVM Over the NET switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
KVM Over the NET™ User Manual Deleting Filters To delete a filter, select it in the IP Filter and/or MAC Filter list boxes and click Delete. Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must include when accessing the KVM Over the NET switch with a browser.
Chapter 8. Device Management Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption will affect system performance –...
KVM Over the NET™ User Manual Customization The Customization page is used to set Login Failure, Working Mode, and Miscellaneous parameters. Login Failures Allowed sets the number of consecutive failed login attempts that are permitted from a remote user. Timeout sets the amount of time a remote user must wait before attempting to login again after exceeding the number of allowed failures.
Chapter 8. Device Management Working Mode If ICMP is enabled, the KVM Over the NET switch can be pinged. If it is not enabled, the device cannot be pinged. The default is Enabled. To permit browser access to the KVM Over the NET switch, click to put a check mark in the Enable Browser checkbox.
KVM Over the NET™ User Manual Miscellaneous The functions performed by the remaining elements at the bottom of the screen are described in the table, below: Parameter Explanation Clear Port Names This function removes the names that have been assigned to the ports settings (see Port Naming, page 88).
Chapter 8. Device Management The attribute setting details are the same as the ones that were discussed in Chapter 6, Port Access. Refer back to Port Properties, page 86 for attribute details. Select any of the available options from the dropdown listbox for any port. Note: With the GUI version, you can use [Shift] Click or [Ctrl] Click to select several ports and set an attribute for all of them at the same time After making your choices, click Save to save your settings and exit.
KVM Over the NET™ User Manual Date/Time The Date/Time dialog page sets the KVM Over the NET switch time parameters: Set the parameters according to the information below. Time Zone To establish the time zone that the KVM Over the NET switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
Chapter 8. Device Management Date Select the month from the dropdown listbox. Click < or > to move backward or forward by one year increments. In the calendar, click on the day. To set the time, use the 24 hour HH:MM:SS format. Click Set to save your settings.
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Chapter 9 Maintenance Overview The Maintenance function is used to upgrade the KVM Over the NET switch firmware, as well as the firmware of the KVM Adapter Cables. Web Browser Interface GUI Interface...
KVM Over the NET™ User Manual Page Layout The organization of the Web Browser and GUI pages are similar The differences are as follows: The Web version has separate menu bar entries for upgrading the main firmware and Adapter firmware. The Web version has a menu bar entry for Backup and Restore.
Chapter 9. Maintenance The Main Panel A description of the items shown in this panel are described in the table, below: Item Description Name KVM Over the NET A listing of the switch ports. The checkbox is for selecting ports whose KVM Adapter firmware you want to upgrade.
KVM Over the NET™ User Manual Upgrading the Main Firmware The following procedure describes upgrading the main firmware. To perform the upgrades, do the following: 1. Go to our website and download the new firmware file to a convenient location on your client computer. 2.
Chapter 9. Maintenance Adapter Firmware Upgrade The following procedure describes upgrading the firmware of selected KVM Adapter Cables. To perform the upgrades, do the following: 1. Click the Adapter Firmware Info button to see the adapter firmware versions stored by the main firmware. 2.
KVM Over the NET™ User Manual Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see Reset Switch, page 11 for details). 3.
Chapter 9. Maintenance Backup/Restore When you select Backup/Restore on the Web version menu bar gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: Make a note of the password, since you will need it to be able to restore the file.
KVM Over the NET™ User Manual Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. 2. In the Password field, key in the same password that you used to save the file.
Chapter 10 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, the Log Server, and Power Over the Net (PON) programs. When you select this tab, a list of available programs appears: Note: The number and type of programs that appear will vary depending on your User Type.
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Chapter 11 Port Operation Overview After you have successfully logged in (see Logging In, page 37), the KVM Over the NET switch’s Main Page appears with the Port Access tab selected: Note: 1. The WinClient and Java Client AP programs have a hidden Control Panel either at the upper or lower center of the screen that becomes visible when you mouse over it.
KVM Over the NET™ User Manual Once you switch to a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote server: The Port Toolbar The switch interface provides a toolbar to help you with port switching operations from within the captured port.
Chapter 11. Port Operation The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one without having to recall the Port Access page.
KVM Over the NET™ User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM Over the NET switch provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning;...
Chapter 11. Port Operation Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
KVM Over the NET™ User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following: Tap the OSD Hotkey once. From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 157).
Chapter 11. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the your screen divides into a grid of up to 42 panels: Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
KVM Over the NET™ User Manual Panel Array Toolbar The panel array toolbar, (hidden at the top center of the screen for the Java Applet Viewer and Java Client AP), provides shortcut navigation and control of the panel array. Mouse over the top center to bring up the toolbar. If you like, you can click and drag it anywhere on the screen.
Chapter 11. Port Operation Multiuser Operation The KVM Over the NET switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent, for the method by which users are assigned to buses, see the next section, Users and Buses.
KVM Over the NET™ User Manual Users and Buses The KN2132, KN2124v, and KN2140v only support two remote buses. The first, third, fifth, etc., users to log in are all on one bus; the second, fourth, sixth, etc., users to log in are all on the other bus.
Chapter 12 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM Over the NET switch units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
KVM Over the NET™ User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time your run it, a screen similar to the one below appears: Note: 1.
Chapter 12. The Log Server The Menu Bar The Menu bar consists of four items: Configure Events Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
KVM Over the NET™ User Manual A description of the fields is given in the table, below: Field Explanation Address This can either be the IP address of the unit or its DNS name (if the network administrator has assigned it a DNS name). Port The port number that was assigned to the Log Server (see Date/Time, page 142).
Chapter 12. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
KVM Over the NET™ User Manual Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
Chapter 12. The Log Server The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels. The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 167). The lower (Event) panel displays the tick information for the currently selected unit.
KVM Over the NET™ User Manual The List Panel The List panel contains six fields: Field Explanation Recording Determines whether the Log Server records the ticks for this unit, or not. If the Recording checkbox is checked, the field displays Recording, and the ticks are recorded. If the Recording checkbox is not checked, the field displays Paused, and the ticks are not recorded.
Chapter 13 LDAP Server Configuration Introduction The KVM Over the NET switch allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NET switch authentication and authorization. To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the KVM Over the NET switch –...
KVM Over the NET™ User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3.
Chapter 13. LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute;...
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KVM Over the NET™ User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.
Chapter 13. LDAP Server Configuration Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: → → 1. Open the Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3.
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KVM Over the NET™ User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM4140-userProfile, then click OK to complete the procedure.
Chapter 13. LDAP Server Configuration Editing Active Directory Users To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node.
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KVM Over the NET™ User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM4140-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.)
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Chapter 13. LDAP Server Configuration (Continued from previous page.) 7. Key in the KVM Over the NET switch permission attribute values. For example: Note: Where user represents the Username of a KVM Over the NET switch user whose permissions reflect the permissions you want Jason to have (see Users, page 107).
KVM Over the NET™ User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8a- win32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.
Chapter 13. LDAP Server Configuration OpenLDAP Server Configuration The main OpenLDAP configuration file, slapd.conf, is found in the /OpenLdap directory. It has to be customized before launching the server. This section provides a quick summary of the modifications to the configuration file in order for it to be used with the KVM Over the NET switch, for a complete explanation of OpenLDAP, refer to the official OpenLDAP documentation.
KVM Over the NET™ User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.
Chapter 13. LDAP Server Configuration Customizing the OpenLDAP Schema The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KVM Over the NET switch, the User class and the permission attribute are extended to define a new schema.
Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the KN2124v / KN2140v / KN4124v / KN4140v / KN2132 / KN4116 / KN4132 is shown in the figure, below:...
Chapter 13. LDAP Server Configuration (Continued from previous page.) DIT Creation The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN4140 directory tree. The name of the file is init.ldif and you create it in the /OpenLDAP directory, as follows:...
KVM Over the NET™ User Manual Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn4140.schema) in the /OpenLDAP/schema/ directory. 2. Add the new schema to the slapd.conf file (in the /OpenLDAP directory), as shown in the figure, below: 3.
Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
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KVM Over the NET™ User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
KVM Over the NET™ User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii North America Email Support ATEN TECH support@aten-usa.com ATEN NJ sales@aten.com Online Technical Support ATEN TECH http://www.aten-usa.com/support Support...
Appendix Specifications KN2124v / KN4124v Function KN2124v KN4124v Computer Direct Connections 384 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Port 1 x SPHD-18 Female (Yellow) KVM Port 24 x RJ-45 Female (Black) Power 2 x 3-prong AC socket...
KVM Over the NET™ User Manual KN2140v / KN4140v Function KN2140v KN4140v Computer Direct Connections 640 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Port 1 x SPHD-18 Female (Yellow) KVM Port 40 x RJ-45 Female (Black) Power 2 x 3-prong AC socket 2 x RJ-45 Female (Black)
Appendix KN2116 / KN4116 Function KN2116 KN4116 Computer Direct Connections 256 (via cascade) Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green) 1 x USB Type A Female (White)
KVM Over the NET™ User Manual KN2132 / KN4132 Function KN2132 KN4132 Computer Direct Connections Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port 1 x USB Type A Female (White) Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green)
Appendix Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xv, for details. equipment the terms Local and Remote refer to. Erratic Operation The switch needs to be started before any cascaded switches. 1. Make sure to power it on before powering on the switch.
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Since the PN9108 already has over IP functionality, I run the PON AP. there is no need for the KN2124v / KN2140v / KN4124v / KN4140v / KN2132 / KN4116 / KN4132 to provide it. Therefore, only PON devices that don’t have their own over IP functionality (such as the PN0108) are supported.
Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Adapter Firmware Upgrade, page 149, for details. Unplug the cable(s) from the console port(s), then plug it/ them back in.
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KVM Over the NET™ User Manual Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
KVM Over the NET™ User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution My switch units don’t Only units whose Access Port settings for Program (see show up in the Server List page 124) match the number specified for Port in the window when I start the Server area of this dialog box appear in the Server List WinClient AP program.
Appendix Problem Resolution Under Vista, after I open This is a result of Vista’s UAC (User Account Control). the WinClient ActiveX There are two methods to resolve this problem: viewer and try to mount a 1. If you are your client computer’s administrator, open driver or removable disk, I your browser by right clicking its icon and choosing Run get a “Driver not ready”...
KVM Over the NET™ User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
Appendix Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 77, for details. KA7175/KA7176 console modules.
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KVM Over the NET™ User Manual Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
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Appendix 4. Delete all the temporary Internet-related files To remove all the temporary Internet-related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings. e) Click Delete Files.
KVM Over the NET™ User Manual IP Address Determination If you are an administrator logging in for the first time, you need to access the switch in order to give it an IP address that users can connect to. There are three methods to choose from.
Appendix 3. Select the switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
KVM Over the NET™ User Manual Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data coming in over a particular port to.
Appendix Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings are listed in the table below. PC Keyboard Sun Keyboard PC Keyboard Mac Keyboard [Ctrl] [T] Stop [Shift] Shift [Ctrl] [F2] Again...
KVM Over the NET™ User Manual PPP Modem Operation Basic Setup In addition to the browser and AP methods, the switch can also be accessed through its RS-232 port using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: SA0142 Cat 5e Cable (DB9-M, DTE - DCE)
Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the switch under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2. When the Welcome to the New Connection Wizard dialog box appears, click Next to move on.
KVM Over the NET™ User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
Appendix Setting Meaning Parity This bit checks the integrity of the transmitted data. Choices are: None; Odd; Even. Set this to match the parity setting of the serial console device. Default is Odd. Stop Bits This indicates that a character has been transmitted. Set this to match the stop bit setting of the serial console device.
KVM Over the NET™ User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you must perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the switch.
Appendix 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
KVM Over the NET™ User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use the refresh rates indicated with an asterisk (*) on page 8, do the following: → → → → 1. Open Control Panel Display Settings Advanced...
Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
KVM Over the NET™ User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...
KVM Over the NET™ User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
Appendix Self-Signed Private Certificates If you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe – is available for download over the web at www.openssl.org. To create your private key and certificate do the following: 1.
KVM Over the NET™ User Manual Fan Location and Speed Information Fan Location The switch has 6 fans that feed realtime fan speed information to the WinClient / Java Client Device Management page. The speed of each of the fans in the above image are shown on the Device Information web page.
Appendix Temperature Sensor Location and Information The switch has 4 temperature sensors on its mainboard that feed realtime temperature updates to the WinClient / Java Client Device Management page. The sensors in the above image are described in the Device Information section under Temperature.
KVM Over the NET™ User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults.
Appendix Factory Default Settings The default settings are as follows: Setting Default Language English OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan/Skip Mode Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper Viewer...
KVM Over the NET™ User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation: KH88 KH98 KH1508 KH1516 CS9134 CS9138 Note: 1. Some of the KVM Over the NET switch’s features may not be supported, depending on the functionality of the cascaded KVM switch.
Appendix Virtual Media Support WinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only USB CDROM/DVD-ROM Drives – Read Only USB Hard Drives – Read/Write* USB Flash Drives – Read/Write* USB Floppy Drives – Read/Write * These drives can be mounted either as a Drive or as a Removable Disk (see Virtual Media, page 70).
ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
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KVM Over the NET User Manual Filtering IP, 135 Java Client AP MAC, 135 GUI, 48 Firmware Logging in, 42 upgrading, 145, 148 Firmware Upgrade Adapters, 149 KA7140 Pin Assignments, 215 Firmware upgrade recovery, 150 KA7140 Setup and Operation, 214 Firmware, Upgrading, 47 Keyboard Front View, 10...
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Index WinClient AP, 39 Server Configuration, 183 Login Server Installation, 182 Invalid login, 37 Overview, 1 Login Failures, 138 Login String, 136 Panel array, 89 Panel Array Mode, 161, 205 MAC Filtering, 135 Panel Array toolbar, 162 Mac Keyboard Emulation, 211 Port Macros Naming, 88...
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KVM Over the NET User Manual Redhat, 205 Toolbar Redundant NIC, 126 Hotkey port switching, 158 refresh screen, 65 Icons, 157 Requirements Troubleshooting Operating Systems, 9 General Operation, 197 OS Support, 9 Java Applet, 203 RoHS, ii Log Server, 205 Mac Systems, 204 Mouse problems, 199 Panel Array Mode, 205...
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Index Web Browser Main Page, 45 WinClient AP Video requirements, 8 GUI, 48 Video Resolution Logging in, 39 additional procedures, 218 Windows AP Video Settings, 64 Connection Screen, 40 Virtual Media File Menu, 41 Troubleshooting, 201 Windows Client WinClient, 70 Auto Scanning, 158 Virtual Media Support, 229 Message Board, 67...
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