5022-xxx
Service error codes and paper jam messages (continued)
Error code
908.00–908.99 Engine
Software error
910.01 Transparency
Sensor
920.01 POST Error
920.02 POST Error
920.03 POST Error
920.04 POST Error
920.05 POST Error
920.06 POST Error
920.07 POST Error
920.08 POST Error
920.09-12 POST Error
920.13 POST Error
920.14 POST Error
920.15 POST Error
920.16 POST Error
920.17 POST Error
920.18 POST Error
920.19 POST Error
925.01 Fan Error
945.01 Transfer Roll
945.02 Transfer Roll
2-16
Service Manual
Description
Unrecoverable system software
errors.
Transparency sensor failed
calibration.
Bump align motor not connected.
Tray 1 motor not connected.
Transfer belt not connected.
Fuser motor not connected.
Printhead motor not connected.
Input sensor not connected.
Narrow media sensor not connected.
Exit sensor not connected.
One toner sensor not connected.
Cartridge motor 1 (top) not connected.
Cartridge motor 2 (bottom) not
connected.
Bad transfer belt NVRAM data.
Bad printhead NVRAM data.
Output bin cable not connected.
Tray 2 has failed.
Stepper motor not connected.
Fan has stalled.
Yellow transfer roll has failed.
Cyan transfer roll has failed.
Action
POR the printer. If the error persists, replace the
system card. See
"System card removal" on
page
4-79.
See
"910.01—Transparency sensor error service
check" on page
2-38.
See
"920.01—POST (power on self test) error
service check" on page
2-38.
See
"920.02—POST (power on self test) error
service check" on page
2-38.
See
"920.03—POST (power on self test) error
service check" on page
2-38.
See
"920.04—POST (power on self test) error
service check" on page
2-39.
See
"920.05—POST (power on self test) error
service check" on page
2-39.
See
"920.06—POST (power on self test) error
service check" on page
2-40.
See
"920.07—POST (power on self test) error
service check" on page
2-40.
See
"920.08—POST (power on self test) error
service check" on page
2-40.
See
"920.09-12—POST (power on self test) error
service check" on page
2-41.
See
"920.13—POST (power on self test) error
service check" on page
2-43.
See
"920.14—POST (power on self test) error
service check" on page
2-44.
See
"920.15—POST (power on self test) error
service check" on page
2-45.
See
"920.16—POST (power on self test) error
service check" on page
2-45.
See
"920.17—POST (power on self test) error
service check" on page
2-46.
See
"920.18—POST (power on self test) error
service check" on page
2-46.
See
"920.19—POST (power on self test) error
service check" on page
2-46.
POR the printer. If the error message persists, see
"925.01—Fan error service check" on page
POR the printer. If the error message persists, see
"945.xx, 946.xx, 947.xx—Transfer roll error
service check" on page
2-48.
POR the printer. If the error message persists, see
"945.xx, 946.xx, 947.xx—Transfer roll error
service check" on page
2-48.
2-47.