Lexmark C522 Service Manual page 45

Service error codes and paper jam messages (continued)
Error code
241.05
241.20
241.21
242.03
242.04
Description
While feeding from tray 1, the input
sensor is never made.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Paper tray failure
• Paper pick mechanism failure
• System card
While feeding from tray 1, the
transparency sensor is blocked.
Possible causes:
• Transparency sensor
• Paper tray failure
• Paper pick mechanism failure
• System card
Tray 1 motor stalled.
Possible causes:
• Incorrect paper loading
• Paper pick mechanism failure
• System card
While feeding from tray 2, the input
sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• 500-sheet assembly failure
• Paper pick mechanism
While feeding from tray 2, the input
sensor is made while the previous
page is still in the aligner.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• 500-sheet assembly failure
• Paper pick mechanism
Action
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• Properly set media restraints in paper tray.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the paper tray.
• If the previous actions do not fix the problem, go
to "140.xx—Autocomp (tray 1) motor error
service check" on page
• Replace the paper tray.
• If the previous action does not fix the problem,
go to "910.01—Transparency sensor error
service check" on page
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the tray or MPF.
• If the previous actions do not fix the problem, go
to "148.xx—MPF motor error service check"
on page 2-37.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack flat in 500-sheet tray
(tray 2).
• Properly set media restraints in tray 2.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the 500-sheet assembly.
• If the previous actions do not fix the problem, go
to "140.xx—Autocomp (tray 1) motor error
service check" on page
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack it flat in the 500-sheet tray
(tray 2).
• Properly set media restraints in tray 2.
• Check the pick arm rolls (tires) and replace if
worn.
• Replace the 500-sheet assembly.
• If the previous actions do not fix the problem, go
to "140.xx—Autocomp (tray 1) motor error
service check" on page
Diagnostic information
5022-xxx
2-32.
2-38.
2-32.
2-32.
2-13