Lexmark C530 User Manual
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Lexmark C530 User Manual

Lexmark C530 User Manual

C530 series, c532 series, c534 series
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See also: Troubleshooting Manual , Service Manual
C530, C532, and C534
User's Guide
July 2006
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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  • Page 1 User's Guide July 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc All rights reserved.

  • Page 2: Safety Information

    Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious.

  • Page 3: Table Of Contents

    Accessing the system board to install internal options ... 15 Installing a memory card ... 18 Installing a flash memory or firmware card... 21 Installing a printer hard disk... 22 Installing an internal print server or port interface card ... 24 Reinstalling the system board access cover ... 25 Attaching cables...26...
  • Page 4 Printing only black text and graphics...50 Configuring the printer for black-only printing... 51 Removing the color supplies ... 51 Configuring the printer for color printing and replacing the color supplies... 54 Canceling a print job...55 Canceling a print job from the control panel ... 55 Canceling a print job from the Windows taskbar ...
  • Page 5 Ordering a fuser... 73 Ordering photoconductors ... 73 Moving the printer...73 Before moving the printer ... 73 Moving the printer to another location ... 74 Administrative support...75 Adjusting the brightness or contrast of the display...75 Disabling control panel menus...75 Enabling control panel menus...75 Disabling Quick Start mode...76...
  • Page 6 Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ... 82 Control panel display is blank or displays only diamonds ... 82 Error message about reading USB drive appears... 82 Jobs do not print ... 83 Confidential and other held jobs do not print ...
  • Page 7 Incorrect margins... 93 Skewed print... 93 Blank pages... 93 Solid color pages ... 93 Paper curl ... 94 Toner specks ... 94 Toner rubs off ... 94 Solving color quality problems...95 Quality menu ... 95 Frequently Asked Questions (FAQ) about color printing ... 97 Contacting Customer Support...100 Notices...102 Power consumption...105...

  • Page 9: Learning About The Printer

    Learning about the printer Configured models Basic models The following illustrations show the basic printer models. C532n Standard exit bin Control panel Standard 250-sheet tray (Tray 1) Manual feeder Tray 1 handhold C530dn, C532dn. C534n, C534dn Standard exit bin Control panel...

  • Page 10: Fully Configured Model

    The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown.

  • Page 11: Understanding The Control Panel

    Stops all printer activity A list of options is offered once Stopped appears on the display. Menu Opens the menu index Note: These menus are only available when the printer is in the Ready state. BACK MENU STOP initiates action on a menu item.

  • Page 12: Menus List

    Consists of the numbers 0–9, a backspace button, and a pound button Menus list A number of menus are available to make it easy for you to change printer settings. This diagram shows the items available under each menu. Note: Some menu items may not be available based on the printer model or the options installed.
  • Page 13 IPv6 Wireless Standard Network Network <x> Standard USB USB <x> NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing Guide Supplies Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Learning about the printer...

  • Page 14: Installing Options

    CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down.

  • Page 15: Installing Internal Options

    Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going to the printer.
  • Page 16 Note: Before attempting to access the system board, see “Using the security lock feature” on page 10 and verify there is no security lock on the system board cover. Notice the eight screws located on the metal plate. Turn the screws counterclockwise until they are loose. Do not remove the screws.
  • Page 17 Pull the metal plate forward to remove it. Use the illustration to locate the connector for the card being installed. Memory card connector Internal print server connector Hard disk connector Firmware and flash memory card connectors Installing options...

  • Page 18: Installing A Memory Card

    Installing a memory card The system board has one connector for an optional memory card. CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before continuing. Access the system board.
  • Page 19 Notches Ridges Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card. Installing options...
  • Page 20 Notch Latch Reinstall the system board access cover. Set the printer software to recognize the memory card. Click Start Settings Printers. Double-click the printer icon. Click File Properties. Click the Install Options tab. Increase the printer memory to the appropriate number.

  • Page 21: Installing A Flash Memory Or Firmware Card

    The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn the printer off, and unplug the power cord before continuing.

  • Page 22: Installing A Printer Hard Disk

    Installing a printer hard disk Note: A #2 Phillips screwdriver is needed to attach the hard disk to the mounting plate. Warning: Hard disks are easily damaged by static electricity. Touch something metal on the printer before touching a disk.
  • Page 23 Attach the ribbon cable to the hard disk. Align the screw holes on the mounting plate with the holes in the hard disk. Secure the mounting plate to the hard disk with the screws. Press the ribbon cable connector into the connector on the system board. Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.

  • Page 24: Installing An Internal Print Server Or Port Interface Card

    15. Unpack the internal print server or port interface card. Locate the two screws on the printer that attach the metal plate to the connector slot. Remove and save the two screws. Remove the metal plate covering the connector slot and save the metal plate.

  • Page 25: Reinstalling The System Board Access Cover

    Reinstalling the system board access cover Note: This operation requires a #2 Phillips screwdriver. Align and place the eight keyholes on the system board metal plate onto the screws on the system board. Slide the metal plate down. Installing options...

  • Page 26: Attaching Cables

    Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate cable with the connector shown:...

  • Page 27: Loading Paper And Specialty Media

    Loading the standard tray The printer has two trays to select from: the standard tray (Tray 1), also known as the 250-sheet tray, and the optional 550-sheet tray (Tray 2). Load the paper or specialty media used for the majority of print jobs in Tray 1. Proper paper loading prevents jams and facilitates trouble-free printing.
  • Page 28 Load lines Length indicator Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray as shown.

  • Page 29: Loading The Optional 550-Sheet Tray

    Align the tray, and insert it. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel. For more information, see “Setting the Paper Size and Paper Type” on page 35.

  • Page 30: Loading The Multipurpose Feeder

    Loading the multipurpose feeder Push the multipurpose feeder latch to the right. Pull the multipurpose feeder door down. Grasp the extension, and then pull it straight out until it is fully extended. Loading paper and specialty media...
  • Page 31 Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges and fan them. Straighten the edges on a level surface. Note: Avoid touching the print side of transparencies.

  • Page 32: Using The Multipurpose Feeder

    Warning: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Make sure the paper is as far into the multipurpose feeder as it will go with very gentle pushing. Paper should lie flat in the multipurpose feeder.

  • Page 33: Loading The Manual Feeder

    For an illustration of proper envelope orientation, see “Load envelopes with the flap side up.” on page 32. Push the paper in until it stops. The printer pulls it in farther. Using the manual feeder Use the manual feeder to load single sheets not kept in a tray, such as letterhead.

  • Page 34: Using The Standard Exit Bin

    Using the paper stop The standard exit bin has a paper stop which is used to keep paper from sliding off the back of the printer. It can be set to two lengths, one for shorter paper sizes such as letter and A4, and one for longer sizes such as legal.

  • Page 35: Setting The Paper Size And Paper Type

    To close the paper stop, fold the flap forward and down. Rotate the paper stop back into its closed position. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer. When a linked tray runs out of paper, the printer draws from another tray.

  • Page 36: Tray Linking

    By linking trays, you can create a larger capacity for output. When one tray is empty, paper feeds from the next linked tray. For example, if Trays 1 and 2 are linked, once Tray 1 is empty, the printer will use paper from Tray 2 to finish printing.

  • Page 37: Paper And Specialty Media Guide

    Moisture content The amount of moisture in media affects both print quality and the ability of the printer to feed the media correctly. Leave media in its original wrapper until it is time to use it. This limits the exposure of media to moisture changes that can degrade its performance.

  • Page 38: Unacceptable Media

    Preprinted media with chemicals that may contaminate the printer • Preprinted media that can be affected by the temperature in the printer fuser • Preprinted media that requires a registration (the precise print location on the page) greater than ±2.3 mm (±0.09 in.), such as optical character recognition (OCR) forms...

  • Page 39: Using Transparencies

    • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-size transparencies. Using envelopes Print samples on the envelopes being considered for use before buying large quantities. For information on loading envelopes, see “Loading the multipurpose feeder”...

  • Page 40: Using Labels

    Using labels Print samples on the labels being considered for use before buying large quantities. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Note: Vinyl labels are not supported on this product. Use only paper labels.

  • Page 41: Storing Media

    Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 180°C (356° F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. •...
  • Page 42 Paper size Dimensions Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal* 148 x 210 mm to 215.9 x 355.6 mm (5.83 x 8.27 in. to 8.5 x 14 in.) 76.2 x 123.8 mm (3 x 4.88 in.) to 215.9 x 355.6 mm (8.5 x 14 in.) 76.2 x 152.4 mm...

  • Page 43: Support For Paper Types

    (16 to 47 lb bond) paper, we recommend grain long fibers. For papers heavier than 176 g/m The label area (pressure-sensitive area) must enter the printer first. Vinyl labels are not supported. Use sulfite, wood-free, or up to 100% cotton envelopes.

  • Page 44: Paper Capacities

    (16 to 47 lb bond) paper, we recommend grain long fibers. For papers heavier than 176 g/m The label area (pressure-sensitive area) must enter the printer first. Vinyl labels are not supported. Use sulfite, wood-free, or up to 100% cotton envelopes.

  • Page 45: Printing

    Holding jobs in the printer When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel. All print jobs that can be initiated by the user at the printer are called held jobs.

  • Page 46: Printing Confidential And Other Held Jobs From Windows

    Turn down the disclosure triangle to the left of Print Time Filters, and choose Job Routing. Description When you send a Confidential print job to the printer, you must create a PIN in Print Properties. The PIN must be four digits using the numbers 0–9. The job is held in printer memory until you enter the PIN from the control panel and choose to print or delete the job.

  • Page 47: Printing From A Usb Flash Memory Device

    Insert a USB flash memory device into the USB Direct interface. Warning: Do not remove the USB key, or touch the printer near the area of the USB key while actively reading, writing, or printing from the USB key. Data corruption can occur.

  • Page 48: Printing A Menu Settings Page

    Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still print PDFs from the USB flash memory device as held jobs.

  • Page 49: Printing A Network Setup Page

    Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. Make sure the printer is on and Ready appears.

  • Page 50: Printing The Print Quality Test Pages

    From the Print options area, select Odd numbered pages . Click Print. Printing only black text and graphics To print with black toner only for an extended period, set the printer to Color Lock Out mode, and remove and store the color printing supplies. Printing...

  • Page 51: Configuring The Printer For Black-Only Printing

    Note: Store the color supplies in a clean, cool, dark, dry place where the photoconductors will not be touched or scratched. Configuring the printer for black-only printing Turn the printer off. From the control panel, hold down Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
  • Page 52 Open the upper door fully. Grasp the inner door handle and pull to open both the inner and lower doors. Now the photoconductors can be seen. Lift the photoconductor release knob, and then pull the photoconductor out by the handle. Remove all three color photoconductors.
  • Page 53 Close the box to protect the photoconductors from light. Lift the small toner cartridge handles slightly and pull straight out. Remove all three color toner cartridges. Place the toner cartridges in a clean, sturdy box. Close the lower door. Printing...

  • Page 54: Configuring The Printer For Color Printing And Replacing The Color Supplies

    Close the upper door. Configuring the printer for color printing and replacing the color supplies To return to color printing, complete the following steps: Turn the printer off. From the control panel, hold down Release the buttons when the clock appears, and wait for CONFIG MENU to appear.

  • Page 55: Canceling A Print Job

    Cancel a job appears, and then press Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.

  • Page 56: Canceling A Print Job From Mac Os 9.X

    Canceling a print job from Mac OS 9.x When you send a job to print, the printer icon for your selected printer appears on the desktop. Double-click the printer icon. A list of print jobs appears in the printer window.

  • Page 57: Clearing Jams

    The following hints can help you avoid jams: • Use only recommended media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • For detailed information about purchasing large quantities of customized media, see the Card Stock & Label Guide.

  • Page 58: Accessing Jam Areas

    Accessing jam areas Open doors and covers, and remove trays to access jam areas. The illustration shows the possible jam areas. Upper door Fuser cover Inner door Lower door Standard tray (Tray 1) Clearing jams...
  • Page 59 Optional 550-sheet tray (Tray 2) Exit bin Use the following table to locate instructions for a particular jam. Note: To resolve any message, all media must be cleared from the entire media path. Control panel message Area description 200.xx Paper Jam Jam at the input sensor 200.xx Paper Jam Jam in the manual feed slot...

  • Page 60: Clearing Jams Just Beyond Tray 1

    Clearing jams just beyond Tray 1 If the paper did not feed from Tray 1 correctly, the jam is in the tray. 241.xx Paper Jam appears. Open Tray 1. Remove the jam. Reinsert the tray. If the paper fed from Tray 1 and jammed just beyond the tray, 200.xx Paper Jam appears. Open Tray 1.

  • Page 61: Clearing Tray 2 Jams

    Clearing Tray 2 jams If the paper did not feed from Tray 2 correctly, the jam is in the tray. 242.xx Paper Jam appears. Open Tray 2. Remove the jam. Reinsert the tray. If the paper fed from Tray 2, but is caught between Tray 1 and Tray 2, 242.xx Paper Jam may appear. Open Tray 2.

  • Page 62: Clearing Jams Behind The Inner Door

    Reinsert the tray. If the paper fed from Tray 2, but is caught between Tray 1 and Tray 2, 200.xx Paper Jam may appear. Open Tray 1. Pull the paper up and then out of the tray. Reinsert the tray. Clearing jams behind the inner door If the paper is jammed behind the inner door, but not under the photoconductors, 200.xx Paper Jam appears.

  • Page 63: Clearing Jams Under The Fuser Or Fuser Cover

    When paper is jammed under the fuser or the fuser cover, 201.xx Paper Jam appears. CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area.
  • Page 64 When paper jams both under the fuser and in the slot behind the fuser, 202.xx Paper Jam appears. CAUTION: The fuser and the inside of the printer near the fuser may be hot. Wait for the fuser to cool before clearing jams from this area.

  • Page 65: Clearing Jams Between The Fuser And The Standard Exit Bin

    Clearing jams between the fuser and the standard exit bin When the jammed paper is visible in the standard exit bin, 202.xx Paper Jam appears. Grasp the paper, and pull it away from the bin. Clearing jams in the standard exit bin When paper jams in the standard exit bin, 203.xx Paper Jam appears.
  • Page 66 Jams in the duplex area When paper is jammed between the inner door and the lower door, 230.xx Paper Jam appears. Open the upper door. Pull the jammed paper straight up. Note: For more room to grasp the paper, pull the handle to open the lower door. Remove the jam and close the door(s).

  • Page 67: Clearing Jams In The Multipurpose Feeder

    When paper jams entering Tray 1, 230.xx Paper Jam appears. Remove Tray 1. Pull the jammed paper down and out. Replace the tray. When paper jams as shown in the following illustration, 200.xx Paper Jam or 230.xx Paper Jam appears. Open Tray 1.

  • Page 68: Clearing Jams In The Manual Feeder

    When paper is not placed far enough into the manual feeder, the display prompts you to insert paper. If the paper is pushed far enough into the manual feeder for the printer to sense it, but not far enough to feed properly, 200.xx Paper Jam appears.

  • Page 69: Maintaining The Printer

    The control panel menus—See the Menus and Messages Guide for a listing of menus and supply status messages. • The IP address of a network printer—Type the IP address of a network printer in the address bar of any browser (ex: 192.264.26.3). Supply status is usually available on the initial screen. Conserving supplies There are some settings that you can change from the control panel that will help you to conserve toner and paper.

  • Page 70: Cleaning The Printhead Lenses

    To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place you purchased the printer.

  • Page 71: Ordering Toner Cartridges

    Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Ordering toner cartridges When 88 Cyan cartridge low, 88 Magenta cartridge low, 88 Yellow cartridge low, or 88 Black cartridge low appears on the control panel or when the print becomes faded, first try to extend the life of the specified cartridge: Remove the specified toner cartridge.

  • Page 72: Ordering A Transfer Belt

    C5202YS C5202KS Part name Transfer belt Maintaining the printer For printer(s) C532, C534 C532, C534 C532, C534 C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530, C532, C534 C530 C530 C530 C530 C530, C532, C534 C530, C532, C534...

  • Page 73: Ordering A Waste Toner Box

    CAUTION: The printer weighs 25.40 kg (56 lb); therefore, it requires at least two people to lift it safely. Use the handholds on the sides of the printer to lift it, and make sure your fingers are not under the printer when you set it down.

  • Page 74: Moving The Printer To Another Location

    • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.

  • Page 75: Administrative Support

    Ready appears on the display. Disabling control panel menus Since many people could be using the printer, a support person may choose to lock the control panel menus to keep menu settings from being changed. Make sure the printer is turned off.

  • Page 76: Disabling Quick Start Mode

    Quick Start mode allows the printer to begin printing before the engine has warmed to normal operating temperature. When the printer receives a print job, the pages print slowly at first, and then more quickly as the printer warms up.

  • Page 77: Adjusting Power Saver

    Power Saver appears, and then press Using the numeric keypad, enter the number of minutes for the printer to wait before entering the Power Saver mode. Available settings range from 2–240 minutes. If the printer does not have a numeric keypad, press the left and right arrows to change the setting.

  • Page 78: Disabling Printer Hard Disk Encryption

    You can use the printer lockout functionality to create a PIN that must be entered in order to use the printer. When the printer is locked, every print job it receives will buffer to the hard disk. To print the jobs, the user must enter the correct PIN using the control panel.

  • Page 79: Modifying Confidential Print Settings

    Some data will continue to be processed while the printer is locked. Reports such as user or event logs can be retrieved from a locked printer. To lock control panel menus: Open a Web browser. In the address line, enter the IP address of the printer or print server to be protected using the format: http://ip_address/. Click Configuration.

  • Page 80: Supporting Snmpv3

    To configure SNMPv3 through the Embedded Web Server: Open a Web browser. In the address line, enter the IP address of the printer or print server to be protected using the format: http://ip_address/.

  • Page 81: Using Secure Mode

    To enable and configure 802.1x after installing the required certificates: Open a Web browser. In the address line, enter the IP address of the printer or print server to be protected using the format: http://ip_address/. Click Configuration. Under Other Settings, click Network/Ports.

  • Page 82: Troubleshooting

    The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem. Solving printing problems...

  • Page 83: Jobs Do Not Print

    For more information about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. • Make sure you are using a recommended cable.

  • Page 84: Job Takes Longer Than Expected To Print

    Cause Solution Printer is in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work Cause Tray linking is not configured properly.

  • Page 85: Large Jobs Do Not Collate

    If an option does not operate correctly or quits working after it is installed: • Turn the printer off, wait for about 10 seconds, and then turn the printer on. If this does not fix the problem, unplug the printer, and then check the connection between the option and printer.

  • Page 86: Hard Disk With Adapter

    No objects are placed between the two infrared ports. Internal print server • Make sure the internal print server is securely connected to the printer system board. For more information, see “Installing an internal print server or port interface card” on page 24. •...

  • Page 87: Paper Jam Message Remains After Jam Is Cleared

    After the print quality test pages print, press The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Solution...

  • Page 88: Repeating Defects

    Make sure the printer is turned off. From the control panel, press and hold Release both buttons when Performing Self Test appears. The printer performs its power-on sequence, and then CONFIG MENU appears. Press until Color Alignment appears, and then press Press again to print the alignment page.

  • Page 89: Dark Lines

    Press Press until Exit Config Menu appears, and then press Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Dark lines Example Cause Toner cartridge(s), photoconductor, or transfer belt is defective. ABCDE ABCDE ABCDE Light colored line, white line, or incorrectly colored line...

  • Page 90: Streaked Vertical Lines

    Print is too light Cause Toner Darkness setting is too light, RGB Brightness setting is too bright, or RGB Contrast setting is incorrect. The media being used does not meet the printer specifications. Color Saver is On. Toner is low.

  • Page 91: Print Irregularities

    RGB Contrast setting is too high. Toner cartridge is defective. Transparency print quality is poor Cause You are using transparencies that do not meet the printer specifications. Paper Type setting for the tray you are using is set to something other than Transparency.

  • Page 92: Gray Background

    Toner cartridge is defective. Photoconductor is worn or defective. Solution If you are using downloaded fonts, verify the fonts are supported by the printer, the host computer, and the software application. Cause The photoconductors are not functioning properly. Toner is low.

  • Page 93: Clipped Images

    Specify the correct page size in Print Properties or the program. Solution Move the guides in the tray to the proper positions for the size loaded. Make sure you are using media that meets the printer specifications. Solution • Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it.

  • Page 94: Paper Curl

    The fuser is worn or defective. Solution Change the Paper Type and Paper Weight settings to match the paper or specialty media loaded in the printer. • Load paper from a fresh package. •...

  • Page 95: Solving Color Quality Problems

    (applicable to Windows users), click File Options, or Setup. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Print, and then click Properties, Preferences, Troubleshooting Settings...
  • Page 96 The easiest way to access a complete list of these pages is by using the Embedded Web Server, a series of resident pages located in network printers. Type the IP address of the printer in a browser window to see these pages. Troubleshooting Settings...

  • Page 97: Frequently Asked Questions (Faq) About Color Printing

    • Off turns off color conversion. Color Adjust Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes: • Calibrating starts when this menu is selected. Calibrating appears on the display until the process is finished.
  • Page 98 How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
  • Page 99 Occasionally, users have a need for the printed color of a particular object to closely match a specific color. For example, a user may need to match the color of a corporate logo. While instances can occur in which the printer cannot exactly reproduce the desired color, users should be able to identify adequate color matches for the majority of cases.

  • Page 100: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.
  • Page 101 In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com. Troubleshooting...

  • Page 102: Notices

    Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com.

  • Page 103: Federal Communications Commission (Fcc) Compliance Information Statement

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 104: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.

  • Page 105: Power Consumption

    Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

  • Page 106: Statement Of Limited Warranty

    This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”...
  • Page 107 Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

  • Page 108: Index

    55 from Windows desktop 55 from Windows taskbar 55 card stock guidelines 40 loading 30 checking an unresponsive printer 82 cleaning printhead lenses 70 color printing 54 confidential jobs modifying print settings 79 Confidential print jobs 45...
  • Page 109 38 memory card installing 18 menu settings page, printing 48 menus, diagram of 12 moving the printer 73, 74 multipurpose feeder loading 30 using 32 network setup page 49 noise emission levels 104 notices 102, 103, 104, 105, 106...
  • Page 110 72 transparencies guidelines 39 loading 30 tray linking 36 troubleshooting checking an unresponsive printer 82 contacting Customer Support 100 error reading USB drive 82 FAQ about color printing 97 hard disk with adapter 86 troubleshooting, display display is blank 82...

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