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Lexmark CX510e Manuals
Manuals and User Guides for Lexmark CX510e. We have
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Lexmark CX510e manual available for free PDF download: Service Manual
Lexmark CX510e Service Manual (394 pages)
Machine Type 7527-2xx, -4xx, -63x
Brand:
Lexmark
| Category:
All in One Printer
| Size: 36 MB
Table of Contents
Service Manual
1
Product Information
2
Edition Notice
2
Table of Contents
3
Notices and Safety Information
11
Laser Notices
11
Safety
14
Preface
17
Service Manual Conventions
17
Change History
17
General Information
19
Media Guidelines
19
Characteristics that Affect Print Quality
19
Unacceptable Paper
20
Selecting Paper
21
Selecting Preprinted Forms and Letterhead
21
Using Recycled Paper and Other Office Papers
21
Storing Paper
22
Data Security Notice
22
Tools Required for Service
23
Diagnostic Information
25
Troubleshooting Overview
25
Performing the Initial Troubleshooting Check
25
Error Code Number Key
26
Power-On Reset (POR) Sequence
26
Using Safe Mode
27
Fixing Print Quality Issues
27
Initial Print Quality Check
28
Print Quality Toner Rubs off Service Check
29
Print Quality Background Service Check
30
Print Quality Blank Page Service Check
31
Print Quality Blurred or Fuzzy Print Service Check
32
Print Quality Half-Color Page Service Check
33
Print Quality Horizontal Banding Service Check
33
Print Quality Horizontal Line Service Check
33
Print Quality Missing Image at Edge Service Check
34
Print Quality Mottle (2-5 MM Speckles) Service Check
34
Print Quality Narrow Vertical Line Service Check
34
Print Quality Random Marks Service Check
34
Print Quality Residual Image Service Check
35
Print Quality Solid Color Page Service Check
36
Print Quality Vertical Banding Service Check
36
Print Quality Light Print on Solids Service Check
36
Print Quality Color Problems Service Check
37
Paper Jams
37
Understanding Jam Numbers and Locations
37
Clearing Jams
38
200 Paper Jams
40
200.XX Input (S2) Sensor Service Check
42
202 Paper Jams
44
202.XX Fuser Exit Sensor Service Check
48
203 Paper Jams
50
230 Paper Jams
53
Additional Checks—230 Paper Jams
54
232 Paper Jams
57
242 Paper Jams
58
243 Paper Jams
59
244 Paper Jams
60
250 Paper Jams
61
28X.XX Paper Jams
63
29X.XX Paper Jams
65
XXX.XX Paper Jams
66
User Messages
67
Understanding the Printer Messages
67
Service Errors
75
1Xx Service Error Messages
76
110.XX Printhead Service Check
82
121.XX Fuser Service Check
83
133.XX Toner Meter Sensors (Y, C, M, K) on TMC Card Service Check
87
141.XX-Cartridge Motor Error Service Check
89
147.XX Paper Pick Motor Drive Assembly Service Check
91
171.XX Fan Error Service Check
93
84X.XX Service Error Messages
94
840.XX Service Check
95
Service Check
96
ADF Service Check
97
Flatbed Legal Scan Service Check
98
9Xx Service Error Messages
99
900.XX System Software Error Service Check
103
91X.XX (910.XX-919.XX) Engine Software Service Check
107
950.XX NVRAM Failure Service Check
108
Network Service Check
109
Symptoms
111
Base Printer Symptoms
112
Narrow Media Sensor Service Check
113
Toner Meter Cycle (TMC) Card Service Check
115
Dead Printer Service Check
115
Front Door Sensor or Switches Service Check
117
Operator Panel (Display Is DIM and Unchanging) Service Check
121
Operator Panel (Displays All Diamonds, no Beeps, or Five Beeps) Service Check
124
Operator Panel (Display Blank) Service Check
126
Operator Panel (One or more Operator Panel Buttons Fail) Service Check
128
Operator Panel USB Cable Service Check
129
USB Service Check
130
550-Sheet and 650-Sheet Trays Input Option Symptoms
130
Trays 2 and 3 (Optional) Service Check
130
Tray 2 Service Check
132
Tray (X) Sensor Service Check
132
550 And 650 Input Option Service Check
134
Scan/Fax/Copy Symptoms
135
Black or Blank Page Copy Service Check
136
CCD Service Check
137
Flatbed Motor Service Check
137
Flatbed Home Position Service Check
137
ADF Cover Open Service Check
138
ADF Streak Service Check
139
ADF Paper Jam Service Check
139
ADF Feed Errors Service Check
141
ADF Duplex Service Check
142
Modem/Fax Card Service Check
143
Fax Reception Service Check
144
Fax Transmission Service Check
146
Fax Error Log Codes
148
Escalating a Fax Issue to Second-Level Support
152
Service Menus
155
Understanding the Operator Panel and Menus
155
Using the Operator Panel for CX310
155
Using the Operator Panel for CX410 Models
156
Using the Operator Panel for CX510 Models
157
Understanding the Colors of the Indicator Light and Sleep Button Lights
157
Understanding the Home Screen for CX410 and CX510 Models
158
Understanding the Scanner
160
Understanding the Basic Functions of the Scanner
160
Diagnostics Menu
161
Entering Diagnostics Mode
162
Available Tests
162
Registration
164
Adjusting Margins
165
Skew
166
Quick Test
166
Alignment Menu
168
Scanner Calibration
168
Misc Tests
169
Print Tests
170
Print Quality Test Pages
171
Hardware Tests
171
Panel Test
171
Button Test
171
Duplex Tests
172
Dram Test
172
Duplex Quick Test
172
Duplex Left Margin
174
Input Tray Tests
175
Feed Tests
175
Sensor Test
175
Base Sensor Test
176
Device Tests
177
Printer Setup
177
Serial Number
178
Configuration ID
178
Model Name
178
Transfer Module Barcode
179
Reset Fuser Count
179
Ep Setup
180
Ep Defaults
180
Fuser Temperature
180
TPS Setup: Right or Left
181
TPS Setup: Cal Ref Adj
181
TPS Setup: Reset Color Cal
181
Reports: Menu Settings Page
182
Event Log
182
Scanner Tests
183
Clear Log
183
Motor Tests
184
Asic Test
184
Sensor Tests
185
Feed Test
185
Exit Diagnostics
188
P
171
Configuration Menu
188
Adf Magnification
188
Scanner Calibration Reset
188
Available Tests
189
Entering Configuration Mode
189
Action for Prompts
190
ADF Edge Erase
190
Color Trapping
191
Print Quality Pages
191
Size Sensing
191
Tray [X] Sensing
191
Download Emuls
192
Panel Menus
192
PPDS Emulation
192
Reports
192
Safe Mode
192
Demo Mode
193
Factory Defaults
193
Energy Conserve
194
Fax Low Power Support
194
Format Fax Storage
194
Min Copy Memory
194
Num Pad Job Assist
194
Flatbed Edge Erase
195
Scanner Manual Registration
195
Auto Color Adjustment
196
Disable Scanner
196
Exit Config
197
Font Sharpening
197
Entering Invalid Engine Mode
197
Entering Recovery Mode
197
Accessing the Network SE Menu
197
Accessing the Service Engineer (SE) Menu
198
Accessing the Fax SE Menu
198
Repair Information
199
Removal Precautions
199
Handling ESD-Sensitive Parts
199
Controller Board/Control Panel Replacement
200
Esf Solutions Backup
200
Ribbon Cable Connectors
201
Zero Insertion Force (ZIF) Connectors
201
Horizontal Top Contact Connector
202
Horizontal Bottom Contact Connector
205
Vertical Mount Contact Connector
208
Horizontal Sliding Contact Connector
211
Low Insertion Force (LIF) Connector
214
Removal Procedures
215
Cover Removals
215
Output bin Tray and Exit Bail Removal
216
Front Cover Assembly Removal
217
Front Middle Cover Removal
219
Left Cover Assembly Removal
219
Rear Cover Removal
221
Rear Scanner Cover Removal
222
Right Cover Assembly Removal
223
Right Scanner Cover Removal
223
Top Cover Assembly Removal
225
Top Cover ADF Sheet Feed Removal
229
Base Printer Removals
229
ADF Assembly Removal
231
ADF Input Tray Removal
233
ADF Separator Roll Removal
234
ADF Separator Pad Removal
234
AIO Toner Cover Removal
235
AIO Link Removal
236
AIO Release Lever Removal
237
Bin-Full Flag Removal
238
Controller Board Removal
239
Developer Unit Removal
240
Duplex Reference Edge Removal
241
Duplex Sensor Removal
244
EP Drive Assembly Removal
245
Flatbed Pivot Link Removal
251
Flatbed Scanner Assembly Removal
252
Front Logo Cover Removal
257
Fuser Assembly Removal
257
Fuser Drive Motor Assembly Removal
259
Fuser Exit Sensor Removal
260
High-Voltage Power Supply (HVPS) Removal
262
Imaging Unit (IU) Removal
266
Low-Voltage Power Supply (LVPS) Assembly Removal
268
Lower Left Frame Removal
270
Lower Right Frame Removal
276
Narrow Media Sensor Removal
280
Narrow Media Sensor Flag Removal
281
Operator Panel Bezel Removal
282
Operator Panel Logo Plate Removal
282
Operator Panel Removal (for CX310 and CX410 Models Only)
283
Operator Panel Removal (for CX510 Models Only)
289
Paper Pick Motor Drive Assembly (Standard Tray) Removal
290
Printhead Removal
292
Redrive Unit Removal
293
Speaker Removal
294
System Fan Removal
294
Toner Cartridge Contacts Removal
294
Toner Density Sensor (TDS) (Left or Right Sensor) Removal
296
Toner Meter Cycle (TMC) Card Removal
298
Transfer Module Removal
300
Tray Present Sensor Removal
302
USB Port Connector Removal
303
Waste Toner Bottle Removal
304
Waste Toner Bottle Contact Block Removal
305
Options Removal
306
650-Sheet Duo Drawer Tray Assembly Removal
307
650-Sheet Duo Drawer Assembly Removal
307
Dust Cover Removal
309
Pick Tires Removal
309
Component Locations
311
Controller Boards
311
Maintenance
319
Inspection Guide
319
Scheduled Maintenance
321
Maintenance Kits
321
Preventive Maintenance
321
Device-Specific Preventive Maintenance
321
Lubrication Specification
322
Cleaning the Printer
322
Cleaning the Exterior of the Printer
322
Cleaning the Scanner Glass
323
Cleaning the Printhead Lenses
324
Parts Catalog
326
Legend
326
Assembly 1: Covers
327
Assembly 2: Scanner
329
Assembly 3: Paperpath
331
Assembly 4: Operator Panels
335
Assembly 5: Electronics
339
Assembly 6: Cables and Sensors
343
Assembly 7: Media Drawers and Trays
345
Assembly 8: Options and Miscellaneous
347
Screw and Retainer Identification Table
348
Appendix A: Printer Specifications
351
Power Specifications
351
Electrical Specifications
351
Operating Clearances for CX310 Models
352
Operating Clearances for CX410 and CX510 Models
353
Acoustics
353
Environment
354
Processor
354
Appendix B: Options and Features
355
Available Internal Options
355
Media Handling Options
355
Option Configurations
356
Supported Configurations
357
Unsupported Configurations
357
Appendix C: Theory of Operation
359
Paper Path and Transport Components
359
Paper Path Information
359
Transport Components
360
Bubble Sensors
360
Duplexing
361
Print Engine Theory
362
Electrophotographic Process (EP Process)
362
Electrophotographic Process Basics
362
ADF Theory
366
ADF Theory of Operation
366
Color Theory
368
What Is Manual Color Correction
369
Appendix D: Acronyms
373
Acronyms
373
Index
375
Part Number Index
381
Part Name Index
387
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