Samsung CLX-9201 Service Manual page 277

► Error Code
C1–3411
C1–3413
► Error message
Magenta toner cartridge is not installed. Install it.
Shake magenta toner cartridge.
► Symptom
The magenta toner cartridge is not installed. / The CRUM data is not detected.
► Troubleshooting method
1) Open the front cover. Check if the magenta toner cartridge is installed.
2) Remove and reinstall the magenta toner cartridge.
3) If the problem persists, check if the toner cartridge modular jack is contaminated or deformed.
4) Replace the magenta toner cartridge(CLT-M809S) with a new one.
► Error Code
C1–3512
► Error message
Magenta toner cartridge is not compatible. Check users guide.
► Symptom
Magenta toner cartridge is not compatible.
► Troubleshooting method
1) Replace the magenta toner cartridge with a new one.
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4. Troubleshooting
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