4. Troubleshooting
38) "toner cartridge is not installed." error occurs
•
Symptom :
Error Report shows "Toner Not Install (C1-x411)"
-
C1-5411 - "Black toner cartridge is not installed. Install it"
-
C1-2411 - "Yellow toner cartridge is not installed. Install it"
-
C1-3411 - "Magenta toner cartridge is not installed. Install it"
-
C1-4411 - "Cyan toner cartridge is not installed. Install it"
•
Cause :
Toner does not fit in the device as the size of the toner container is too small.
•
Troubleshooting
1) Change the parts below.
-
Toner Catridge Latch(Black) : JC96–08350A
-
Toner Catridge Latch(Cyan) : JC96–08349A
-
Toner Catridge Latch(Magenta) : JC96–08347A
-
Toner Catridge Latch(Yellow) : JC96–08348A
4-267
Copyright© 1995-2013 SAMSUNG. All rights reserved.