Samsung CLX-9201 Service Manual page 276

4. Troubleshooting
► Error Code
C1–3311
► Error message
Magenta Toner Cartridge Failure: #C1-3311. Install magenta toner cartridge again
► Symptom
Magenta toner supply is inefficient or abnormal.
► Troubleshooting method
1) Open the front cover.
2) Remove the magenta toner cartridge. Shake the toner cartridge horizontally to distribute the toner evenly inside
the cartridge.
3) Check if the toner supply pipe is blocked. If it is closed, open it.
4) Close the front cover.
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