A3–2113/4114 Error Code - Samsung CLX-9201 Service Manual

4. Troubleshooting
► Error Code
A3–2113 / A3–4114
► Error message
The CTD/ACR sensor is dirty. Please clean it with soft cloth or paper.
► Symptom
CTD/ACR sensor window is contaminated.
► Troubleshooting method
1) Open the side cover.
2) Clean the sensor window [A] with a soft cloth.
3) Close the side cover.
4) Enter SVC mode. Select the "CTD Sensor Cleaning"
(Diagnostics Image Management > Auto Color Tone Adjustment Condition > CTD Sensor Cleaning)
5) When pop up appears, select the "Yes" button.
NOTE
a) CTD sensor calibration will start. Then "CTD sensor failure" error will be solved
b) If you don't execute the CTD sensor cleaning in SVC mode, error message persists.
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