Troubleshooting; Fault Symptoms; Display Information - ASCOM d81 Configuration Manual

Configuration Manual
Ascom d81 DECT Handset
7.

Troubleshooting

This section contains information on how to solve common operational problems, and
information on warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact the system administrator.
If other users have similar problems, there may be a system error.
7.1

Fault Symptoms

If any of the following Fault Symptoms occur, follow the instructions below.
Fault
The display stays dark
There is no ring signal
The handset does not log
onto the Device Manager in
the Unite module
7.2

Display Information

The following error messages can be shown in the handset display:
Display shows
No access
No System.
The handset beeps once a
minute with a low tone
followed by a high tone
(during max 30 minutes). If
the vibrator is enabled, it
vibrates after the last beep.
SERVICE NEEDED
Parameters corrupt
Note: This display message is
only shown in English.
29 April 2015 / Ver. I
7. Troubleshooting
Probable cause
Low battery level or
faulty handset.
The handset is muted, the
ring volume is set to silent, or
faulty handset.
The handset is configure to
log on a Device Manager in
another system.
Probable cause
The handset is in range, but
has no access rights.
The handset is out of
coverage,
or faulty handset.
Faulty handset.
TD 92674EN
Action or comment
Charge the battery. If the
handset does not work after
charging, contact the system
administrator.
Press and hold the Mute key,
or increase volume (Settings
> Sound & Alerts > Volume)
or contact the system
administrator.
Change the "Device
Management System"
parameter to correct system
Action or comment
Switch off the handset and
then switch it on again. If this
does not work, contact the
system administrator.
The beeps can be stopped
with the mute button. Then
go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
If this does not work,
contact the system
administrator.
Select the reset option on the
middle soft key. If this is not
available or the problem
persists send the handset for
service.
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