TD 92674EN Ascom d81 DECT Handset About this document This document is a guide for installing, configuring and maintaining functionality of Ascom d81 DECT handset. Cross-references in the document Throughout this document cross-references are found in the text that indicate further details that can be found in other sections of this document.
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Configuration Manual TD 92674EN Ascom d81 DECT Handset 5.1.2 Apply a Template..................18 5.1.3 Save a Handset Configuration as a Template ..........19 5.1.4 Synchronizing a Handset with PDM/Device Manager ........19 5.2 Voicemail ....................... 19 5.2.1 Wildcard Characters in Voicemail Number ........... 19 5.3 Central Phonebook ....................
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Configuration Manual TD 92674EN Ascom d81 DECT Handset 5.16 Clear Lists when Inserted in Charger..............30 5.17 Handset Locks ..................... 31 5.18 Disable Homebase GAP Registration ..............32 5.19 Require Encrypted Base Station................32 5.20 Early Encryption ....................32 5.21 Base Station Location ..................32 5.22 DECT Location and LF Location ................
Introduction Prerequisites • Make sure that the following documents are available: - User Manual for the Ascom d81 DECT Handset - Installation and Operation Manual for PDM - Installation and Operation Manual for IMS3/Unite Connectivity Manager - Installation and Operation Manual for the DC4, Advanced Desktop Charger - Installation and Operation Manual for the CR3, charging rack •...
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IPEI and IPDI are no longer the same. If the IPEI and the IPDI differ, the IPDI is used for network subscription. Messenger Ascom d81 product license for Messaging solutions Over The Air Private Branch Exchange: Telephone system within an enterprise that switches calls between local lines and allows all users to share a certain number of external lines.
The following matrix shows the functions that are available with the different handset versions, that is, the d81 Messenger and d81 Protector. The availability of some functions may be system dependent and also dependent on the handset license. The functions require settings to be made using the PDM/Device Manager.
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Configuration Manual 1. Introduction TD 92674EN Ascom d81 DECT Handset Functions DTMF settings for On-hook/PTT Own line settings Selection of Device Management system PBX date format for absence handling Bluetooth Data Profile Upgradable to Protector 29 April 2015 / Ver. I...
Configuration Manual 2. Getting Started TD 92674EN Ascom d81 DECT Handset Getting Started The handset can be configured by inserting it into a DC4 desktop charger or CR3 charging rack. The charger is connected via USB to the PDM, or via Ethernet to the Device Manager in the Unite module.
Configuration Manual 2. Getting Started TD 92674EN Ascom d81 DECT Handset Client Unite module Device Manager Figure 1. Configuration of handsets via Device Manager in and chargers. 2.2.2 Over-the-air via IP-DECT There is no external equipment needed besides Unite module and IP-DECT. Please proceed with 3.
Configuration Manual 2. Getting Started TD 92674EN Ascom d81 DECT Handset Device Management in Multiple Systems When a handset is used in multiple systems, the system that the handset synchronizes with is determined by the Device Manager in the Unite module. This means that software upgrades and handset configurations are only applied when it is present in the system where the handset synchronizes with the Device Manager.
Configuration Manual 3. Handset Maintenance TD 92674EN Ascom d81 DECT Handset Handset Maintenance This section describes the recommended procedures for installing and configuring handsets. There are several ways to install a handset but the procedures described here guarantees simple maintenance of the system.
Configuration Manual 3. Handset Maintenance TD 92674EN Ascom d81 DECT Handset 3.2.1 Handset Installation in IP-DECT System using Easy Registration A handset can subscribe to an IP-DECT system automatically if the following are fulfilled: • The IP-DECT system is configured for Easy Registration, see the Installation and Operational Manual for your IP-DECT system.
Configuration Manual 4. Maintenance TD 92674EN Ascom d81 DECT Handset Maintenance Definitions In the replacement descriptions, the handsets are defined as: • "old handset" is the handset to be replaced, possibly damaged but still working • "new handset" is the replacement handset that receives the settings used in the old...
4. Maintenance TD 92674EN Ascom d81 DECT Handset TIP: Several handsets of the same device type (d81) can be upgraded simultaneously using the Baseline function in the Unite module. See the Installation and Operation Manual for the Unite module. View Handset License The license(s) of a handset can be viewed as follows;...
• Save the file on a computer with Internet connection to access the License Web later on. Access the License Web by entering the address "https://ascom-ws.com/licenses" in a browser. The License Web is used for: • Importing the device information file •...
Shared Phone license can only be moved to a IP-DECT handset. An example of when to use the Move license command is when there is an unused d81 Messenger and a d81 Protector with a broken display. Use the Move license command to move the Protector license to the d81 Messenger which becomes a d81 Protector.
Ascom d81 DECT Handset The device whose license that has been moved has now become a d81 Messenger. The device that received the license is still shown as a d81 Messenger. Select this device and do the following: In the Licenses menu, select "Refresh" to complete the transfer of the license. The device is now a d81 Protector.
Configuration Manual 4. Maintenance TD 92674EN Ascom d81 DECT Handset Replacement of Handset with Device Manager Both the old handset and the new handset must be of the same device type. The same extension number is assigned to the new handset.
Configuration Manual 4. Maintenance TD 92674EN Ascom d81 DECT Handset Insert the handset into a desktop charger or charging rack connected to Device Manager (not needed if an over the air connection is used). Navigate to the Numbers tab in the Device Manager.
Configuration Manual 4. Maintenance TD 92674EN Ascom d81 DECT Handset DECT Frequency Band Configuration NOTE: The frequency band configuration can only be done once and is only needed if the handset is used in other frequency bands than the default (EU US China). In special cases a new configuration might be needed after repair services.
When looking at a handset under the Numbers tab, the column Last run template shows the name of the most recently applied template. Tip: A template can be applied to several handsets of the same d81 device type simultaneously using the Baseline function in the Device Manager. See Installation and Operation Manual for the Unite module.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.1.3 Save a Handset Configuration as a Template All handset settings can be saved as a template. Note that this does not include contacts and other personal data. The template contains only configuration data.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Central Phonebook If the system is equipped with a messaging server with a phonebook service, the Central Phonebook on that server can be accessed from the handset. The number to be used is set to default 999999.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.5.2 Upload a Contact File NOTE: When uploading a contact file, the entries in the handset are replaced by the entries in the file. In PDM or the Device Manager, go to the Numbers tab and select handset(s).
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Call Diversion User friendly call diversion menus can be configured in the handset using PDM/Device Manager. These menus can then be selected in the handset by selecting Calls > Call services >...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Select "Common codes", enter the following: • Activation prefix - the system specific activation prefix code required to activate the absence (for example *23*) • Activation suffix - the system specific activation suffix code required to activate the absence (for example #) •...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.9.2 Normally Displayed These functions in this are normally displayed during calls. The administrator can add or remove a function from the In Call menu by selecting "Edit parameters" in the PDM/Device Manager or by opening and editing the template file from the PDM "Templates"...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.9.4 Configuring Own In Call Functions Up to 10 extra system specific call services by codes can be defined. The codes can be programmed as follows: • with digits 0-9, •...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Call waiting Answer another call during an ongoing call. General purpose 1 -10 Own defined In call services Click "OK" to save the settings. Hide a Soft Key to an In Call Function Select Systems >...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.12 Additional Language Upload An additional language can be uploaded to the handset. The language file is generated via an Excel file available from the handset supplier. Note: If another language file is uploaded, the first additional language is overwritten.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.14 Configure Handset Restrictions 5.14.1 Enable or Disable Mute Function The user can be prevented from muting a handset in the following way: Select Customization > Phone restrictions In the Turn off sound drop-down list, select one of the following: •...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.14.5 Allow or Disallow Advanced Call Functions The handset is enabled, by default, to let the user access the functions described in 5.9 In Call Menu on page 23 during a call. The user can be prevented from accessing these functions by not displaying the "More"...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset redirect calls/messages. • Logout - the handset is logged out when placed in charger. This option is only visible if the license dependent Shared Phone feature is enabled. • Message absence - if a message is sent from a system, it is notified that the handset is absent....
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Using the PDM/Device Manager and the "Edit template" feature, the parameter can be found at Connections > In_Charger > Clear_Lists_In_Charger in a template or parameter definition file (.def). The default setting for "Clear list in charger" is "Off". The feature is activated by changing the parameter value to "On".
• The encryption is enabled in the base station. See corresponding manual for the base station. • If Ascom´s base station is used, the software version must be 3.1.x or higher. Using the "Edit template" feature in the PDM/Device Manager, the parameter can be found Systems >...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.22 DECT Location and LF Location Note: The DECT location feature is license dependent, see 4.4 Upgrade Handset by License on page 11. The parameter “DECT Location” must also be enabled in the location device.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Select "DECT Location info". DECT location information is displayed in the handset as shown in figure For additional information about DECT location, see the Planning Guide, DECT Location, TD 93009.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Configuring Handset for All Location Data If a network of both DECT and LF devices are deployed together, the handset can be configured to show data from both devices as shown in...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Location > Indicate location with LED • Off - The LED indication is turned off • Blink on new - The LED flashes when the handset receives a new valid location. A location is considered as "new"...
5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.26 Common Alarm Settings NOTE: This feature is applicable for d81 Protector only. The parameters described in this chapter are applicable for all alarm types. See also 5.27 Push Button Alarm, 5.28 Pull-Cord...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset • Alarm type for long press Test alarm, Push-button Alarm 1, or Push-button Alarm 2, or Not used. If Not used is selected, the call after alarm number can still be dialled without sending an alarm, see 5.27.1 Call Predefined Number Without Sending Alarm...
5.28 Pull-Cord Alarm Note: Pull-cord alarm is not available when upgrading the product license from d81 Messenger to d81 Protector. That is, only applicable for d81 Protector with the No- movement/Man-down hardware. In addition, this function requires a functionality license.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset • Man-down warning angle Determines the angle the handset must be tilted to trigger the Man-down alarm. • No-movement alarm Determines if the No-movement alarm is enabled or disabled.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.30.3 Create Custom Sound as Ring Signal The handset can play customized ring signals. The ring signals must first be customized before it can be selectable in 5.30.2 Set Ring Signal.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset • Vibrator for call waiting Determines whether or not the handset vibrates when another call is received before the user has finished an ongoing call. If set to "Yes", the handset vibrates during the ongoing call.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset • Call priority This parameter determines: - whether call information presented on the display during incoming, ongoing and outgoing call is suppressed when viewing a message - whether an ongoing call is disconnected when receiving a PTT invitation with Answer mode set to “Automatically”.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Settings > Display • Rotate display text Determines if incoming messages are displayed upside down. This can be useful if the user wears the handset in a belt and wants to read the message without rotating the handset.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Custom sounds according to beep code The handset can play customized message alerts that are mapped to beep codes. The message alerts must first be customized and then mapped to the beep codes.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Figure 6. Describing how queuing and prioritizing for messages with equal messages works New messages Prio 7 14:04 Prio 4 14:03 Prio 2 14:02 Prio 2 13:59 Prio 7...
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5. Handset Configuration TD 92674EN Ascom d81 DECT Handset TTP expires after 10 seconds for the message with priority 2. In this case, all messages have been shown 20 seconds each, and the oldest shown message with the highest priority is displayed (in this case, the message with priority 1).
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Example 4 This example describes the message handling with the following message settings: • TTP= No prioritization • TTR= Close manually Tip: It is recommended to use this settings if messages regardless of priority is to be read in chronological order, that is, the newest message is displayed first.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.32.1 Configure the Handset for Message Templates To activate the message template function in the handset so that a user can decline a call with a predefined message, perform the following steps using the PDM/Device Manager: Open the "Edit parameters"...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.33.2 Delete Service Select "Services". Select the service (1 - 10) to be deleted. In the Name field, delete the name of the service. 5.34 Protect Registration from User Deletion A registration can be protected, or remain unprotected, from deletion via the handset menu by altering the parameter “Protected flag”.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.36.1 Echo Canceling Echo canceling reduces echoes from the surrounding environment. Echo canceling is turned off by default. The function can be turned on by setting Settings > Answering >...
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset In the Call with headset button drop-down list, select one of the following: • Not activated - the call can only be answered or ended. • Last called number - dials the last called number.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.40 Owner Identification in the Idle Display Owner identification can be shown in the handset when in idle mode. In a template or Number, the parameter is found at: Settings >...
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Configure Presence settings group (sub group) Select System Profiles > System Profiles Sub Groups > Presence groups > Presence group X. In the Message absence drop-down list, select one of the following: •...
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset Select System Profiles > System Profiles Sub Groups > Alarm settings group > Alarm settings X > No-movement and Man-down. • Man-down alarm - Determines if the Man-down alarm is enabled or disabled.
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Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset • Value - Determines a value (for example, phone number) to a function. The value is only needed for some functions. • Control question - Determines if a Proceed? dialog shall appear when pressing a soft key.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset To configure the handset to play a sound when a system profile is activated or deactivated, perform the following steps: Select "System profiles". From the "System Profile X" list select the system profile where the audible alert is to be applied.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.44 Shared Phone NOTE: This is a license dependent feature (see 4.4 Upgrade Handset by License on page 11) and applicable for IP-DECT systems only. The feature shared phone allows more than one user to use a handset. When a handset is configured to be a shared phone, it can be used by any shared phone user in the system.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset system. Renaming the handset in PDM/Device Manager also makes it easier to find and administrate the handset in PDM/Device Manager. See also the handset’s User Manual for information on how to log on a handset.
The handset can be configured to receive data from a Bluetooth barcode reader and then send the data to another destination. See also the User Manual for the Ascom d81 DECT Handset for information on how to connect a bluetooth barcode reader.
Configuration Manual 5. Handset Configuration TD 92674EN Ascom d81 DECT Handset 5.47.2 Display Management Parameter If information about a caller exists in the local phonebook, a display management parameter can be configured to show this information in addition to the information provided by the display manager.
Configuration Manual 6. Administration TD 92674EN Ascom d81 DECT Handset Administration Admin Menu Tree The handset has a hidden menu for system administrators. The Admin menu contains: • Software and hardware information, license information, IPEI/IPDI, User ID, and Device Management system.
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***) Only visible if LF location is enabled. ****) Only visible if DECT location license and LF location are enabled. Figure 10. Admin Menu in d81. Other menus are described in the handset’s User Manual. 29 April 2015 / Ver. I...
Configuration Manual 6. Administration TD 92674EN Ascom d81 DECT Handset Quick Access to the Handset’s Device Information For quick access to device information, short codes can be used in idle mode. To display this information, enter the following codes in the handset.
Configuration Manual 7. Troubleshooting TD 92674EN Ascom d81 DECT Handset Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
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Configuration Manual 7. Troubleshooting TD 92674EN Ascom d81 DECT Handset No flash driver was found Failed to read from flash Send the handset for service. Note: This display message is only shown in English. SERVICE NEEDED There is a communication Restart the handset.
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Configuration Manual 7. Troubleshooting TD 92674EN Ascom d81 DECT Handset Not allowed 1) The user cannot login to 1) Logout from the handset the handset with the shared that uses the same extension. phone functionality enabled, due to another handset currently using the same extension (User).
Configuration Manual 9. Document History TD 92674EN Ascom d81 DECT Handset Document History For details in the latest version, see change bars in the document. Version Date Description 25 March 2010 First released version 20 December 2010 See change bars for more information.
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(Issue DX-5156) Added a note to the section 5.36.1 Echo Canceling on page 51 stating that AEC will not work when Bluetooth is enabled for the d81 ATEX handset. (Issue DX-5262) 31 October 2013 The section 5.35 Emergency Call Numbers on page 50 updated to reflect five emergency call numbers.
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Configuration Manual 9. Document History TD 92674EN Ascom d81 DECT Handset Version Date Description "On except calls" option is added to 5.17 Handset Locks on page 31 (Issue DX-5267) Added section 5.48 Limit the Handset Output Power on page 61 to describe configuration of handset low power setting.
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Configuration Manual 9. Document History TD 92674EN Ascom d81 DECT Handset Version Date Description 29 April 2015 Updated: Changed the first “Note” text and updated the “Frequency band” list in 4.9 DECT Frequency Band Configuration on page 17 with bullets for Taiwan and Thailand.
Configuration Manual Appendix A. TD 92674EN Ascom d81 DECT Handset Appendix A. Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.:...
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Configuration Manual Appendix A. TD 92674EN Ascom d81 DECT Handset Element Subelement Values Vibration Vibeon Vibeoff Repeat @0 (repeat forever) @<number of repetitions>, for example: "@2" repeats the melody string 2 times. ( ( *6 *6vibeon vibeonc3 c3#c3 #c3vibeoff vibeoffr3...
Configuration Manual Appendix A. TD 92674EN Ascom d81 DECT Handset Customize the Default Handset Beeps To create a custom sound out of any of the default handset beeps (Beep 1 - 7 and Enhanced beeps 1 - 7), the default definition of each beep can be used as a starting point for the further programming of the sound.
Configuration Manual Appendix B. Handset TD 92674EN Ascom d81 DECT Handset Appendix B. Handset Message Handling Capacity The handset has a received message capacity for the different types of messages described in the following table. The indicated capacities are based on typical message type lengths. If handsets regularly receive longer messages, the resulting indicated capacities must be reduced.
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