14.2 Resetting A Malfunction - Konica Minolta bizhub C30P Service Manual

Field Service Ver. 2.0 May 2007
LCD1 LCD2/LCD3
(service (error
call ID) description)
FINISHERE
133B COMMUNI-
CATION
ENGINE
13C0
H/W ERROR
FLASH
13E2
WRITE
FLASH
13E3
DEVICE
3C00 EEPROM1
3C10 EEPROM2
FINISHER
3FFB
ROM
RAM
C002
ERROR
RAM
C003
ERROR
H/W
C013
ADDRESS
C015 BOOT ROM
C025
CONTROL-
C026 LER ROM
C027
HDD
C050
ERROR
HDD DISK
C051
FULL
CARD
C052
ERROR
C053 CARD FULL Compact flash full error
UPDATE
C060
ERROR
H/W CON-
C071
FIG ERROR
I/F COMM
FFFF
ERROR

14.2 Resetting a malfunction

• To reset a malfunction, turn the power switch OFF and then ON again.
Item
Finisher • A communication error occurs between the main
communication error
• A communication error occurs in MFP board
MFP board malfunction
• Flash ROM writing is found faulty during a check.
Flash ROM write error
• An erase error occurs during erasing of data in
Flash ROM device fault
• Contact the responsible people of KONICA
Trouble related to
security
Finisher flash ROM • An error occurs with flash ROM of the optional
error
RAM error at startup • RAM error at standard memory is detected dur-
(standard memory)
RAM error at startup • RAM error at expanded memory is detected dur-
(expanded memory)
MAC address error at • Invalid MAC address is detected during printer
startup
Boot ROM error at • Boot ROM error is detected during printer start-
startup
Controller ROM error
• Lead error of destination setting file is detected
(Configuration informa-
tion error)
Controller ROM error • Flash ROM access error is detected during the
(Access error)
Controller ROM error • Final check sum error is detected during the
(Data error)
• When correct access to the hard disk kit is failed
HDD access error
• Range for user space is full during access to the
HDD full error
Compact flash access • When correct access to the compact flash card
error
• Range for user space is full during access to the
• Firmware update fails to complete correctly dur-
Firmware update error
Hardware configura- • An error occurs with hardware configuration
tion error
• Correct communication is failed when receiving/
Interface Communica-
tion error
14. Malfunction code
Detection timing
body and the finisher.
(MFPB).
flash ROM.
MINOLTA when not returning in power switch
OFF/ON.
staple finisher.
ing printer start-up.
ing printer start-up.
start-up.
up.
during the printer starting.
printer starting.
printer starting.
during access.
hard disk kit.
is failed during access.
compact flash card.
ing update.
(video clock etc.).
sending the command between MFPB and
PRCB.
185