How e-Confirmation Service Works
You can track mail delivery through the Online Services server because the server is
in constant communication with the USPS. The diagram below shows how tracking
information flows from your mailroom, through the Online Services server and on to
the USPS, and then back to you.
The Process in your Mailroom
The Process in
your Mailroom
Getting e-Confirmation Status Data . Mailing status information is available in two
ways:
Via your Online Services web page
•
Via emails sent by the Online Services server.
•
You can log on to your Online Services web page with a password 24 hours a day, 7
days a week.
Email notifications arrive when a change in your mail status occurs at USPS.
1
Apply a tracking label (supplied by your Customer Service)
to your mail.
For information about ordering new labels, please contact
your Customer Service.
2
Select the appropriate rate and e-Confirmation service on
your system display.
3
Apply the metered postage to your mail.
4
Deposit your mail with the USPS (e-Confirmation does not
require additional special paper work, as do retail mail confir-
mations).
5
Upload your daily mailing information to the Online Services
Server.
This function is performed everyday via an automatic call
after hours. We recommand to make a connection at the end
of day.
6
Receive USPS updates about your mail's delivery status via
emails from the Online Services server. You can also check
the status of your mail on the web by logging on to the Online
Services Web page.
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