Hasler IN700 Series User Manual
  1. Manuals
  2. Brands
  3. Hasler Manuals
  4. Digital Mailing system
  5. IN700 Series
  6. User manual

Hasler IN700 Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
USER'S GUIDE
IN700 Series
MAILING SYSTEM

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IN700 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Hasler IN700 Series

Summary of Contents for Hasler IN700 Series

  • Page 1 USER'S GUIDE IN700 Series MAILING SYSTEM...

  • Page 2: Table Of Contents

    Table of Contents 1 Read this First What you will Find in this Manual..........3 Safety Requirements..............5 2 Meet Your Mailing System System Layout.................13 Accessories ................16 Control Panel Features ............19 Connections ................22 Power Management ..............25 3 Processing Mail Choosing a Type of Stamp............29 Preparing and Starting your Work Session ......31 Processing [Standard] Mail .............40 Printing [Permit] Mail ...............52...
  • Page 3 6 Reports Reports Overview ..............135 Generating a Report ............. 137 Counter Data................. 138 Postage Data ................ 140 Funds Data ................143 Account Data ................ 145 System Data ................. 151 Advanced Reporting Reports ..........152 7 Online Services Online Services Overview............. 157 Connecting to Online Services ..........
  • Page 4 11 Troubleshooting 11.1 Paper Jamming ..............239 11.2 Label Jamming ..............244 11.3 Weighing Problems ...............245 11.4 Diagnostics and System Data ..........247 12 Specifications 12.1 Mail Specifications..............253 12.2 Recommended Operating Conditions ........255 12.3 General Specifications ............256 12.4 Operating Specifications ............257 Index...

  • Page 5: Read This First

    Read this First 1 Read this First This section contains important information about safety precautions and environ- mental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual..........3 Safety Requirements ..............5 How to Disconnect your Mailing System................9...

  • Page 7: What You Will Find In This Manual

    What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 8 Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING : indicates a human safety hazard. ATTENTION : brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE : remark that explains different scenarios or situations. TIP : advice to help save you time when processing your mail.

  • Page 9: Safety Requirements

    Safety Requirements Safety Requirements Power Connection Before connection, check whether the Mailing System is suitable for the local AC power voltage; refer to the type plates at the back of each system component. THIS SYSTEM MUST BE GROUNDED • Only connect the power plug to an outlet provided with a pro- tective ground contact.
  • Page 10 Compliance Energy Star compliance Your mailing machine is Energy Star compliant: it helps you to save energy and money while protecting the environment. Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime. Contribute in a responsible way to the environmental pro- tection by consulting your retailer internet site, or by contacting him.
  • Page 11 General Safety Before using your Mailing System, thoroughly read the operating instructions. • To reduce the risk of fire, electric shock and injury to persons, follow normal and • basic safety precautions for office equipment when using your Mailing System. To avoid damage, only use approved supplies (ink, tape, cleaners...).
  • Page 12 Telephone and LAN Connections Your Mailing System uses the telephone network to connect to the Postal Services and to your customer online services. You may also use a LAN (high speed internet connection) to connect to your customer Online Services and to a mail accounting software (MAS), located on a separate PC.
  • Page 13 Disconnecting your Mailing System How to Disconnect your Mailing System How to Dis- How to First switch your Mailing System to mode (see Turn the Mailing System to OFF Mode p.26 ). connect your Mailing System Only unplug the power cord when the Mailing System is in mode or Sleep mode to avoid keeping the ink cartridge in an...

  • Page 15: Meet Your Mailing System

    Meet Your Mailing System 2 Meet Your Mailing System Get to know your Mailing System in this section. System Layout ..............13 Accessories................16 Control Panel Features ............19 Connections................22 Power Management ............25 How to Turn the Mailing System to Sleep Mode............. 25 How to Turn the Mailing System to OFF Mode...............

  • Page 17: System Layout

    System Layout System Layout Mailing System without dynamic scale Mixed-Size Feeder Automatically feeds the system with envelopes of dif- ferent sizes. Auto Label Dispenser Contains labels to be printed. System Base Prints envelopes (or labels) and controls the Mailing System. Weighing Platform Measures the weight of mail pieces.
  • Page 18 Mailing System with dynamic scale Mixed-Size Feeder Automatically feeds the system with envelopes of dif- ferent sizes. Dynamic Scale Automatically measures the weight and dimensions of mail pieces to dynamically change postage after feed- ing. Auto Label Dispenser Contains labels to be printed. System Base Prints envelopes (or labels) and controls the Mailing System.
  • Page 19 Catch Tray Receives mail pieces after processing. User Guide Receptacle Stores this User Guide. Label Storage Use this slot to store labels horizontally. Inside the system base Ink Cartridge Prints the postal imprint on envelopes. Postal Security Device Postage meter. Stores postage credit and tracks post- (PSD) age usage.

  • Page 20: Accessories

    Accessories Accessories USB Keyboard (option) Usage A USB keyboard can be connected to the mailing system. This keyboard is a standard personal computer keyboard with an additional touchpad. It allows the input of data to your mailing system. To use the numerical keys, ensure that [Num lock] is activated. You can use the shortcuts listed in the table below Keyboard use NAVIGATION KEYS...
  • Page 21 Touchpad use The touchpad on the keyboard or a USB mouse plugged into the system allow you to make the same selections or actions as with your finger, using its pointing device. They allow you to do the same selections or actions as with your finger on the touch screen.
  • Page 22 Report Printer (option) A USB printer can be directly connected to the mailing system for printing mailing- related reports. For more information about compatible printers that can connect to your mailing system, please contact technical support. Barcode Scanner (option) This scanner is used: to identify accounts through barcodes •...

  • Page 23: Control Panel Features

    Control Panel Features Control Panel Features See control panel and screen layout on the flap of the manual cover. Display Areas The control panel has a touch screen so most zones are tactile. Tap a zone to open the corresponding screen. Account Displays account currently selected.
  • Page 24 Keys and Shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home Screen Returns the system to the Home screen. Menu Accesses the menu settings. Validates a selection. SHORTCUT KEYS Funds Accesses funds management (including adding funds). Imprint Memo- Accesses preset stamp and account memories.
  • Page 25 Keypad Use For different contexts, the table below indicates the successive characters you may obtain by pressing keys several times in a row. Alpha-numeric Custom text Modem settings 2ABCabc 2ABC 3DEFdef DEF3 4GHIghi GHI4 5JKLjkl JKL5 6MNOmno MNO6 7PQRSpqrs PQRS7 8TUVtuv TUV8 9WXYZwxyz...

  • Page 26: Connections

    Connections Connections Connectors Your Mailing System has an Universal Serial Bus (USB) port that allows you to connect to a modem, printer or other USB memory key. Power Connector To wall socket, feeder or dynamic scale COM2/3 To Weighing Platform(s) COM1 To mixed-size feeder or dynamic scale LAN Port...
  • Page 27 COM1 To the Mixed-Size Feeder COM2 To the Mailing System Base Power Connectors To Base and wall socket...
  • Page 28 Connection Diagram Detail of connections With a dynamic scale Without a dynamic scale COM1 (base) Base (COM2 or COM3) to Weighing Platform Power cable Power supply to base from speedweigh Wall Socket Power Source COM2/3 (base) Base (COM1) to Dynamic Scale (COM2) COM1 (dynamic scale) Feeder to dynamic scale Power connectors...

  • Page 29: Power Management

    Power Management Power Management The System can only use the LAN if the LAN cable is connected BEFORE the power chord is plugged in. Energy Star® Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and reducing air pollution.

  • Page 30: How To Turn The Mailing System To Off Mode

    OFF Mode If you want to turn OFF your system you can use the ON/OFF button located on the right side of the Base. How to Turn the Mailing System to OFF Mode How to Turn the How to Turn the Turn your system to 'Sleep' Mode (see Mailing System to Sleep Mode p.25 )

  • Page 31: Processing Mail

    Processing Mail 3 Processing Mail This section describes how you can run mail: choose a type of stamp, select a rate and weighing method, activate sealing and so on, depending on the type of process you need to apply to your mail. Choosing a Type of Stamp...........29 Preparing and Starting your Work Session......
  • Page 32 External Label Dispenser (ELD)..........82 How to Set the ELD Status ..................83 How to Print with ELD by Default ................84 How to Print Using the External Label Dispenser............85 How to Display the ELD Battery Level................86 How to Change the ELD Battery..................86 How to Test the ELD ....................87 How to Change the Label Roll ..................88...

  • Page 33: Choosing A Type Of Stamp

    Choosing a Type of Stamp Choosing a Type of Stamp Customizing Your Stamp When processing mail you will be required to select the'Type of stamp ' you need. For example, you can select “Standard” to print postage, or “Received” to print the date on incoming mail, or “No printing”...
  • Page 34 Type of Process and Type of Stamp The table below indicates the 'Type of stamp' to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each Type of stamp, the options available for each type of Stamp.

  • Page 35: Preparing And Starting Your Work Session

    Preparing and Starting your Work Session Preparing and Starting your Work Session Preparation steps Performing these steps is recommended to help you to run your mail efficiently. Mail preparation involves: Sorting mail by type and task , to make processing faster (p.32 ) •...

  • Page 36: How To Sort Mail

    Sorting Mail by Type and Task To save time, sort your mail in groups that have similar characteristics. This will prevent you from having to change the stamp parameters too often and allow you to fully benefit from the automatic features of your Mailing System, particularly the Differential Weighing or dynamic scale options that allow you to process mail much quicker.

  • Page 37: How To Log In And Start A Work Session

    Turning On Your System and Starting a Work Session Turning the system on automatically starts a work session on the Mailing System. At start-up, depending on specific supervisor settings: The access to the system may be open • You may have to enter a PIN code •...
  • Page 38 Home Screen [Standard] : If this screen is displayed, no other step is required to navigate through the system. Login Screen: If the Login Screen is displayed, enter your operator PIN code Account Screen: If the Account Screen is displayed, select your account as follows.

  • Page 39: How To Change The Current 'Type Of Stamp

    Selecting the Type of Stamp For each stack of mail you have sorted (see p.32 ), select the type of stamp you need to process your mail as follows. How to Change the Current 'Type of Stamp' How to Change Once you are logged in as user: the Current 'Type Either:...

  • Page 40: Frequently Asked Questions

    Frequently Asked Questions System check list: Question... Answer Do I have enough postage? Look at the funds counter at the bottom of the screen, or: Press and enter to check your funds bal- ance. How to Add Funds to the PSD To add funds, see (Meter) p.97 .

  • Page 41: How To Use The Feeder

    Using the Feeder The procedure below describes how to place a stack of mail pieces in the Hopper. Depending on the weighing method you choose to run mail, you may have to insert the envelopes one by one or place a stack of envelopes in the hopper. Each stack may mix envelopes of different thickness and size.
  • Page 42 Adjust the side guide for large envelopes. To adjust the guide, push it gently to rest against the envelopes, without pressing. Envelopes flaps must be closed, not nested. Do not try to seal self-adhesive envelopes.
  • Page 43 Thickness Setting: Depending on the thickness of your envelopes, you may have to adjust the thickness setting of the Feeder. Use this setting if several thin envelopes pass at one time through the feeder or, if thick envelopes are blocked at the entrance of the mail path. Open Feeder Cover.

  • Page 44: Processing [Standard] Mail

    Processing [Standard] Mail Processing [Standard] Mail In this Section This section describes how to process [Standard ] Mail: Applying postage using different rates • Re-dating mail • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.29 .
  • Page 45 Check or change the type of stamp (if you are not in [Standard ] mode . Customize stamp Press to access the screen: Stamp type To change the type of stamp , select and then Type of stamp select [Standard ] in the screen.
  • Page 46 Select a rate and add services . Rate selection Press to open the screen. Type a rate number to select a rate or display new rate options Rate History Select to choose a recently selected rate. Rate wizard Select to choose rate options in lists (includes rate selection rates not shown on screen).
  • Page 47 You can also apply the optional setting(s): Move the stamp away from the envelope edge for thick en- velopes: see How to Move the Stamp (Print Offset) p.79 Close envelopes using the feeder sealer : see Using the Sealing Function p.81 You are now ready to print.

  • Page 48: How To Apply Standard Postage (Running Mail)

    How to Apply Standard Postage (Running Mail) How to Apply Standard Weighing In mode Standard Postage From the [Standard ] home screen, to print postage directly on (Running Mail) mail pieces: Put the mail piece on the Weighing Platform. Weight The weight of the mail piece is displayed in the area of the screen and the postage amount is updated.
  • Page 49 Differential Weighing In optional mode From the [Standard ] home screen, to print postage on mail pieces: Place the stack of mail you want to process on the Weighing Platform, and then follow the instructions on the screen or the steps below.
  • Page 50 Differential Weighing Automatic Label In optional mode From the [Standard ] home screen: Place the stack of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen, starts motors and prints the label automatically.
  • Page 51 Dynamic weighing In optional mode From the [Standard ] home screen: Place the mail pieces stack you want to process on the hopper. Using the Feeder For more details, see p.37 . Press to start processing the set of mail pieces. The base prints the stamps and sends the set of mail pieces to the catch tray.
  • Page 52 In other modes (Manual Weight Entry , no weight ...) From the [Standard ] home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards. If a mail piece is bigger than mail path maximum thickness (see Mail Specifications p.253 ), press...

  • Page 53: How To Re-Date Mail (Settings)

    Re-dating Mail Set-Up Requirements The procedure below outlines steps required to re-date mail that has already been processed. Applying Standard Postage The sequence is similar to sequence (p.40 ), except for the following settings: Postage must be set to zero and have the date of mailing correct •...
  • Page 54 To change the type of stamp , select Stamp type and then Type of stamp select [Standard ] in the screen. For more How to Change the Current 'Type of Stamp' details, see p.35 Customize To change the date or date format from the stamp screen as follows: Date...

  • Page 55: How To Re-Date Mail (Running Mail)

    Running Mail How to Re-Date Mail (Running Mail) How to Re-Date The postage amount is displayed on the home screen. To Mail (Running print postage directly on to mail pieces: Mail) Press . System motors start running. Insert the mail piece(s) into the mail path against the rear- guide wall, with the side to be printed facing upwards (see How to Use the Feeder p.37 ).

  • Page 56: Printing [Permit] Mail

    Printing [Permit] Mail Printing [Permit] Mail In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [Permit ] type of stamp. See also Choosing a Type To choose the Type of stamp to use for each type of mail, see •...
  • Page 57 Press to access the stamp configuration menu and perform the settings that follow. Select the Permit Mail to use. See Selecting a Permit p.69 Select a weighing type (if you did not enter any amount) Depending on the quantity and type of mail you have to process, you can choose an efficient weighing method that uses a weighing platform or the dynamic scale (if installed) to Choosing a Weighing Type...

  • Page 58: How To Process Permit Mail (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the sequence in How to Process Permit Mail (Settings) p.52 ). How to Process Permit Mail (Running Mail) How to Process Standard weighing In mode Permit Mail (Running Mail) From the home screen: Put the mail piece on the Weighing Platform.
  • Page 59 Differential weighing In optional mode From the home screen: Place the stack of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen and starts motors automatically.
  • Page 60 Differential weighing auto-tape In optional mode From the home screen: Place the stack of mail you want to process on the weighing platform, and then follow the instructions on the screen or the steps below. Withdraw the first mail piece from the top of the stack. The Mailing System displays weight and postage on the home screen, starts motors and prints the label automatically.
  • Page 61 Dynamic weighing In optional mode From the Home Screen: Place the items you want to process into the hopper. Using the Feeder For more details, see p.37 . Press to start processing your items. The system will print the stamps and send the items to the catch tray.
  • Page 62 In other modes (Manual weight entry , No weight) From the home screen: Press . System motors start running. Insert the mail piece into the mail path against the rear-guide wall, side to be printed facing upwards. If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.253 ), press before you press...

  • Page 63: Printing [Received] For Incoming Mail

    Printing [Received] for Incoming Mail Printing [Received] for Incoming Mail In this Section This section describes how to use the [Received] type of stamp, to: Print the date on incoming mail, and/or • Print 'Received' on incoming mail. • See also Choosing a Type of Stamp About the use of the Type of stamp, see p.29 ).
  • Page 64 Check or change the type of stamp . Build stamp Press to access the screen: Stamp type To change the type of stamp , select and then Type of stamp select [Received ] in the screen. For more How to Change the Current 'Type of Stamp' details, see p.35 Additionally, you can:...

  • Page 65: How To Process Received Mail (Running Mail)

    Running Mail To run mail, follow the procedure below after you have completed the steps in to Process Incoming Mail (Settings) p.59 . How to Process Received Mail (Running Mail) How to Process On the [Received ] home screen: Received Mail Press .

  • Page 66: Running [No Printing] Mail

    Running [No Printing] Mail Running [No Printing] Mail In This Section This section describes how to use the [ ] type of stamp, for: Sealing envelopes using the auto-feeder sealer (if installed). • Only conveying mail, for counting or testing purposes. •...

  • Page 67: How To Process Mail Without Printing (Running Mail)

    Check or change the type of stamp : imprint Press to access the screen: Stamp type To change the type of stamp , select and then Type of stamp select [No printing ] in the screen. For more How to Change the Current 'Type of Stamp' details, see p.35 Press...

  • Page 68: Settings Details

    Settings Details Settings Details Changing the Current Account To process a batch of mail pieces using another account (on account-enabled con- figurations), change the account as follows. How to Change Accounts How to Change To change accounts: Accounts As a user: Tap the Account zone on the screen , or Press...

  • Page 69: How To Select A Rate

    Selecting a Rate Selecting a rate allows the Mailing System to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for big parcels, How to Enter the Weight Manually entered manually (see p.74 ).
  • Page 70 On that screen, you can: Press one of the rate buttons 1 to 9 (or type the number) to select the rate or display rate options. Press Other selections and then Rate History to select a re- cently selected rate. Press Other selections and then Rate History .
  • Page 71 Using the Rate Wizard The Rate Wizard is an alternative method of selecting rates that will guide you through the rate selection process of all types of mail. Rate Wizard screens Selecting a Mail Class • All Rate Mail Classes loaded in the system are displayed in the list Selecting a Destination •...

  • Page 72: How To Enter Postage Manually

    Entering Postage Manually To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Type directly the first figure of the amount using the keypad. Manually Manual amount entry screen appears.

  • Page 73: How To Select A Permit

    Selecting a Permit You can select the permit to use in a list. When selecting the [Permit Mail ] type of stamp, a default permit is automatically selected. See also How to Change the Default Permit p.190 . • Managing Permits p.214 .
  • Page 74 To select a permit on that screen, you can: - Type the permit number - Select the permit using the arrows. Press [OK] to validate your selection and return to the Imprint screen.
  • Page 75 Choosing a Weighing Type Depending on the accessories and features on your Mailing System, several weighing methods are available. You can also enter the weight manually if you know it: see How to Enter the Weight Manually p.74 . Weighing modes Depending on the type of mail you want to process, choose a weighing method ac- cording to the recommendations in the table below.
  • Page 76 Details on the Weighing Modes All weighing options listed below may not be available in your Mailing System. Check with customer service to see how you can easily add weighing features to your Mailing System via online services. Manual Weight Entry ( •...

  • Page 77: How To Change The Weighing Type

    Changing the Weighing Type At start-up, the default weighing type is active. See also How to Change the To change the default weighing mode as supervisor, see • Default Weighing Type p.181 . To change the weighing type according to the type of process you want to run (see •...

  • Page 78: How To Enter The Weight Manually

    Entering Weight Manually You can enter the weight manually if a mail piece exceeds the weighing capacity of all your weighing platform. If this situation occurs, you will need to print the postage amount on a label to stick onto the mail piece. How to Enter the Weight Manually How to Enter the To enter the weight manually from the home screen, you must...
  • Page 79 Configuring the Stamp Depending on the current Type of stamp, you can modify the elements printed on mail pieces as follows: Change printed date • Add a pre-loaded Ad die to the left of the stamp • Adding a custom text to the left of the stamp (you must first create it in supervisor •...

  • Page 80: How To Change The Date

    Advancing or Omitting the Date The Date Advance function allows you to change the date printed on mail pieces. You can set the date advance feature (from supervisor mode) to change at a fixed time. This is useful if you process mail after the last mail pickup for the day.

  • Page 81: How To Add (Or Cancel) A Text On The Stamp

    Adding Text and/or Ad Die to the Stamp You can add a text and/or an ad die to the stamp, as illustrated below. How to Add (or Cancel) a Text on the Stamp How to Add (or To add a text to the stamp, or to cancel the text: Cancel) a Text on Either: the Stamp...

  • Page 82: How To Add (Or Cancel) An Ad Die On The Stamp

    None Select the desired text in the list or select for printing no text. icon indicates the current selection. Customize stamp screen is displayed with updated pa- rameters (home screen: See also Managing Custom Text Messages p.208 • Managing Ad Die p.210 .

  • Page 83: How To Move The Stamp (Print Offset)

    Moving the Stamp (Print Offset ) You can move the stamp away from the edge of the envelope when printing on thick envelopes with rounded edges. 1 - Imprint printing offset How to Move the Stamp (Print Offset) How to Move the To add an offset to the stamp position: Stamp (Print As a user:...

  • Page 84: How To Use An Imprint Memory

    Using Imprint Memories Imprint Memories allow you to create a preset memory that can include the rate, custom text, ad die and date mode for the Type of stamp you would like to use. In account-activated configurations, Imprint Memories allow you assign postage costs to pre-selected accounts .

  • Page 85: How To Turn The Sealer On/Off

    Using the Sealing Function Mixed-Size Feeder Sealer How to Turn the You can activate or deactivate the Sealing Function as needed. See Sealer On/Off p.81 . The Sealing On/Off icon in the Home Screen indicates the current state of the Sealing Function.

  • Page 86: External Label Dispenser (Eld)

    External Label Dispenser (ELD) External Label Dispenser (ELD) Introducing the ELD Presentation The External Label Dispenser (or ELD) is an external printing element dedicated to print indicia on thermal self-adhesive paper with various widths. Power Button Wakes-up or Sleeps the ELD. Green Led Indicates ELD Status.

  • Page 87: How To Set The Eld Status

    Configuring the ELD Connecting the ELD ELD / External Label Dispenser Feeder Base Stacker ODS – Dynamic Scale Use a USB cable to connect the ELD to the base (rear left hand side). Connections p.22 . Declaring/Undeclaring the ELD To use the ELD, you have to declare the ELD on the mailing sys- tem.

  • Page 88: How To Print With Eld By Default

    To declare the To undeclare the ELD, ELD, press ELD not Con- press ELD Con- nected . nected . Press [Ok] to validate. Press to power OFF the mailing system. Press to power ON the mailing system.  If ELD status is set to ELD Connected , the mailing system detects automatically the ELD.

  • Page 89: How To Print Using The External Label Dispenser

    Printing Using the External Label Dispenser Make sure to power on the External Label Dispenser before pro- cessing. If the External Label Dispenser is accidentally shut-off during the process, restart the base. How to Print Using the External Label Dispenser How to Print From the home screen: Using the Ex-...

  • Page 90: How To Display The Eld Battery Level

    Maintaining the ELD How to Display the ELD Battery Level How to Display As user: the ELD Battery Press and type 12.2 or select the path: Level > Ink and accessories information > External Label Dis- penser How to Log in as Supervisor Or, as supervisor (see p.172 ): Press...

  • Page 91: How To Test The Eld

    Lift the cover upward cover to disengage the battery. Remove the battery. How to Test the ELD How to Test the How to Log in as Supervisor As supervisor (see p.172 ): Press and type or select the path: > Maintenance > External Label Dispenser Management The following screen is displayed: Press Begin ELD test .

  • Page 92: How To Change The Label Roll

    How to Change the Label Roll How to Change Press the button located on the ELD side. the Label Roll Open the ELD.
  • Page 93 Move the two maintainer apart to disengage the Label Roll. Remove the Label Roll.

  • Page 94: Advanced Operations

    Advanced Operations Advanced Operations Emergency Stop If you want to stop the system in the event of an emergency: How to Enable an Emergency Stop How to Enable To stop the run process immediately: an Emergency Press Stop Using Batch Counters Batch counters allow you to track and report pieces (items) and postage (value) since the last counter reset.

  • Page 95: How To Count Mail Pieces By Weighing

    As a user: Press and type or select the path: > Job settings > Start batch counters Select the counter you wish to reset and press [OK] . Piece Counting This function uses the Weighing Platform to count a stack of identical mail pieces. How to Count Mail pieces by Weighing How to Count To count mail pieces by weighing:...

  • Page 96: How To Fill The Automatic Label Dispenser

    Filling the Label Dispenser How to Fill the Automatic Label Dispenser How to Fill the To fill the Label Dispenser: Automatic Label Stack the labels and insert them in the dispenser, face to print on the right-hand side and peel-off tab on the top. Dispenser Push the block of labels down until you feel the label “click”...

  • Page 97: Money Operations

    Money Operations 4 Money Operations This section describes how you can load and manage money in your Mailing System to allow postage operations. Overview ................95 Managing Funds ..............96 How to Check the PSD (Meter) Funds................96 How to Add Funds to the PSD (Meter) ................97 Unlocking the PSD (Postal Inspection) .......99 How to Unlock the PSD....................

  • Page 99: Overview

    Overview Overview The Postal Security Device (PSD ) — Postage Meter The PSD, located in the base, handles the funds (or money) in your Mailing System. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary. Check that your Mailing System is connected to a telephone line Connections or network (see...

  • Page 100: Managing Funds

    Managing Funds Managing Funds Checking Funds You can check the total postage used and the remaining funds in the PSD at any time. To check that the funds are available to complete your current task. Remaining funds are continuously displayed at the bottom of the home screen (see Control Panel Features p.19 ).

  • Page 101: How To Add Funds To The Psd (Meter)

    Adding Funds You can add funds to your Mailing System at any time by complete the steps listed below. The Mailing System then connects to the Postal Services and validates the operation. How to Add Funds to the PSD (Meter) How to Add To add funds to the PSD: Funds to the PSD...
  • Page 102 Press [OK] to start the connection to the Postal Server. If the funding process is successful, the system displays a successful message. If funding fails, the system displays a failure message and the amount that you may actually add, depending on your postal account balance.

  • Page 103: Unlocking The Psd (Postal Inspection)

    Unlocking the PSD (Postal Inspection) Unlocking the PSD (Postal Inspection) Manual Call The postal service requires your postage meter (PSD) to periodically connect for postal security regulation. If you have not connected your system after a period your system will automatically be deactivated. You have to do a connection within 90 days.

  • Page 105: Managing Accounts And Assigning Rights

    Managing Accounts and Assigning Rights 5 Managing Accounts and Assigning Rights This section describes how you can manage accounts as the supervisor to track postage funds usage and/or set access rights to a variety of functions on your Mailing System. Accounting and Assigning Rights Overview ......

  • Page 107: Accounting And Assigning Rights Overview

    Accounting and Assigning Rights Overview Accounting and Assigning Rights Overview Postage Tracking and Access Control Your Mailing System allows you to track postage by account/department and to add security to prevent unauthorized use of a variety of functions. Track postage expenditures: the Accounts function •...
  • Page 108 The Access Control Function As supervisor, you can set the Mailing System to ask for a PIN code when a user wakes the machine up to start a session. This allows you to protect the system and restrict the usage of your funds. The different access control policies you can implement as the supervisor are: No PIN code : unlimited access •...

  • Page 109: Selecting An 'Account Mode

    Selecting an 'Account Mode ' Selecting an 'Account Mode ' Introducing the 'Account Modes' The 'Account mode' allows you to set up both the Accounts and the Access Control Accounting and Assigning Rights Overview functions (see p.103 ). The table below lists the functional access control for each account mode. Access Control Function 'No account' 'No account with access...

  • Page 110: Guidelines To Setup An Account

    Guidelines to Setup an Account Guidelines to Setup an Account See also Selecting an 'Account Mode ' p.105 . • Setting up 'No Account ' The 'No Account' mode provides users with unlimited access to the system (self- service type). This is the default mode in your Mailing System.

  • Page 111: How To Change A Shared Pin Code

    Setting up 'No Account with Access Control ' If you want to prevent unauthorized use of the Mailing System and do not want to use accounts, use the “No Account with Access Control” mode. This provides a single PIN code for all authorized users. Implementing “No account with access control”...
  • Page 112 Setting up 'Accounts ' In 'Accounts' Mode, users must select an account before they can process their mail. The user can change accounts at any time during mail processing. If only one account is available, the Mailing System automatically selects it at start up. Implementing the “Accounts Mode”...
  • Page 113 Setting up 'Accounts with Access Control ' In the 'Accounts with Access Control' Mode, users must first enter a PIN code and then select an Account. They can change accounts once they have logged in. The supervisor can restrict accounts for each user. If only one account is available, the Mailing System automatically selects it at start up.
  • Page 114 Setting up 'Remote Account Management ' 'Remote Account Management', allows you to manage accounts and/or operator PINs from a PC-based software program (MAS). The PC application provides advanced postal and/or shipping expense management in order to monitor, track and control your mailing and shipping costs. You can allow the Mailing System to be used even when not connected to the PC.

  • Page 115: Selecting An 'Account Mode

    Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Setup an Account p.106 . • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the How to Log in as Supervisor As supervisor (see p.172 ): 'Account Mode'...

  • Page 116: Managing Accounts

    Managing Accounts Managing Accounts Selecting an Account Mode You can manage accounts in the following account modes: 'Accounts' • 'Accounts with Access Control'. • Setting up 'Accounts ' Setting up 'Accounts Before creating accounts , see p.108 or with Access Control ' p.109 .
  • Page 117 Additional information Account names and group names must be unique in the account structure. Account Information Number of accounts The number of accounts you can create is set to 50 by default and can be and can be increased to 300 if required. Every account includes the following information, which is displayed on the account screen:...
  • Page 118 Additional information See also About changing the maximum number of accounts, see Account level p.162 . • Account Report Printing the current account list: p.145 . • The Budget and Surcharge settings are only available when the Budget and Sur- Advanced Reporting option is activated.

  • Page 119: How To Create A Group Or A Subgroup

    Group Management Follow the steps below to create, modify, activate/deactivate or delete Groups. See also Group Settings p.114 . • Creating groups How to Create a Group or a Subgroup How to Create a To create a group or a subgroup: Group or a How to Log in as Supervisor As supervisor (see...

  • Page 120: How To View/Edit A Group Or A Subgroup

    Add group On the Screen, press [OK] . Group creation summary Screen is displayed. Press [OK] to create this group. Editing Groups Follow the steps outlined below to change the Name, the Status and the Parent Group of a Group. How to View/Edit a Group or a Subgroup How to View/ To view or edit a Group or a Subgroup:...

  • Page 121: How To Activate / Deactivate A Group

    Activating Groups Follow the steps outlined below to deactivate a Group so that the Accounts, included in the Group, are not visible to users. How to Activate / Deactivate a Group How to Activate To activate or deactivate a Group / Deactivate a How to View/Edit a Group or a Follow the procedure...

  • Page 122: How To Create An Account

    Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. Importing/Exporting You can also import a list of accounts. See Account Lists p.122 . See also Account Information p.113 . • Creating Accounts How to Create an Account How to Create How to To Create an account activate the mode “accounts”.

  • Page 123: How To View / Edit Account Information

    Number Name Enter the account using the keypad and press [OK] . Select the Account Status (the button displays the current status: Active Inactive Press the screen to change fields. To put the Account into a Group other than ' Root ', select the Folder...

  • Page 124: How To Activate / Deactivate An Account

    Select the account (or type the account number) and press [OK] . If the account is not contained in the list, select the group or the subgroup that contains the account, press Edit / Del. or [OK] and then press View/Edit content until you can select the account by pressing [OK] .

  • Page 125: How To Delete An Account

    Deleting Accounts You may need to delete an account. How to Delete an Account How to Delete To delete an Account: an Account How to View / Edit Account Information Perform procedure p.119 . How to View / Edit Account Information Perform procedure p.119 .

  • Page 126: How To Export An Account List

    Importing/Exporting Account Lists You can import an account list to or export an account list from your mailing machine as a CSV file using OLS or a USB memory key. Imported accounts are created and added to the existing account list as unformatted accounts.

  • Page 127: How To Import Accounts

    Importing Account List To import accounts into your Mailing System, place the CSV file on a USB memory key. You can only import CSV files located in the root directory of the USB memory key. The CSV file should have the following characteristics: Name Format is ACS_yyyymmdd_hhmmss.CSV (example: ACS_20091007_035711.CSV...

  • Page 128: Managing Operators

    Managing Operators Managing Operators Account with Access control Mode and as supervisor, you can create up to 50 'op- Accounting and Assigning Rights erators' that each correspond to a PIN code (see Overview p.103 ). This section only applies to the Account with Access Control Accounting and Assigning Rights Overview Mode (see p.103 )

  • Page 129: How To Create An Operator

    Operator Management Follow the steps outlined below to create, modify, activate/deactivate or delete op- erators. See also Operator Options p.124 . • Operator List Report To print the current list of operators, see p.150 . • Creating Operators In order to create an operator you must first set up an “Account with Access Control”...

  • Page 130: How To Modify An Existing Operator

    Enter the options you wish to provide for this operator. You must enter a unique PIN code (4 digit) for each operator. Account List In the screens, select the Accounts (or groups/ subgroups) that the operator will be allowed to use. You can How to Assign Accounts to an complete this step later: see Operator...

  • Page 131: How To Assign Accounts To An Operator

    Press [OK] to accept your changes. Assigning Accounts to Operators You can define the Accounts Access to each operator, by assigning accounts, groups or subgroups of accounts to the operator. Assigning a group (or subgroup) automatically assigns all the accounts of the group. If you assign a group (or subgroup) to an operator, all accounts you will add afterwards to the group will be automatically assigned to the operator.

  • Page 132: How To Activate / Deactivate An Operator

    Activating Operators The ability to select the status of an operator allows you to create as many operators as you need in advance. Users cannot use deactivated operator PIN codes for new operators. How to Activate / Deactivate an Operator How to Activate To activate or deactivate an Operator: / Deactivate an...

  • Page 133: Advanced Reporting Functions

    Advanced Reporting Functions Advanced Reporting Functions Advanced Reporting option enhances account management and provides a variety of reports. Account Management Enhancements Adding Budgets to Accounts Each account can be upgraded with the following feature options: Budget : set the amount the account is allowed to spend in a set period of time •...
  • Page 134 Budget and Surcharge Preferences Before you can set budgets and surcharges for an account you first have to activate these features and set the global preferences. Budget and Surcharge functions are only available if the Advanced Reporting option has been loaded onto your Mailing System.

  • Page 135: How To Activate/Deactivate Budgets And Surcharges

    Setting-up the Budgets and Surcharges The following steps below will help you to activate and set-up the Budget and Sur- charge function. If the Budget and Surcharge function has already been activated on the system, the accounts recover their prior settings when re- activating the function.

  • Page 137: Reports

    Reports 6 Reports This section explains how you can access and print reports for your Mailing System. Reports Overview ............... 135 Generating a Report ............137 How to Generate a Report (as a User) ................. 137 How to Generate a Report (as Supervisor) ............

  • Page 139: Reports Overview

    Reports Overview Reports Overview As a user or supervisor, you can get a range of reports to regularly view, print or store information regarding your Mailing System usage, funds usage, account expen- ditures, etc. Your Mailing System can also upload basic data that can be viewed online. Enhanced online postal expense management reporting can be added as an option.
  • Page 140 Report name Report description Output Page Devices ACCOUNT DATA ** Account Report List of accounts in the system (supervi- p.145 sor only). Tree view of the accounts in groups / sub-groups. Single Account Usage for a specific account selected p.147 in an account list, for a selected period.

  • Page 141: Generating A Report

    Generating a Report Generating a Report To generate a report, select the desired report, and choose how you want to display or record the report: On screen • On an external printer (if any) • On a label • On a USB memory key •...

  • Page 142: Counter Data

    Counter Data Counter Data Batch Data Report This report displays the batch counter and the postage spent for outgoing mail (type of stamp [Standard]) since the last reset. Requirements To generate this report, you have to be logged in as a user. You must be in [Standard] stamp type to view the outgoing mail batch counter.
  • Page 143 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To generate this report, you must be logged in as a user. You must be in [Received] stamp type to view incoming mail batch counter. Output Screen •...

  • Page 144: Postage Data

    Postage Data Postage Data Daily Usage Report This report displays, for each day of the selected period, usage data such as total items and total postage value. Requirements This report is available as a user or supervisor. You have to specify the Begin date and the End date of the report. When you specify the Begin date, the End date field is filled with a proposed value: Begin date + 31 days.
  • Page 145 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage used. Requirements This report is available as user or supervisor. You have to specify the Begin date and an the End date of the report. Use the se- lection of month and year.
  • Page 146 Operational Permit This report displays permit mail data for a selected period. Requirements To generate this report, you have to be logged in as a user. Output Screen USB printer Fields Fields Comments For each permit indicia (including date only permit if present): Permit friendly name •...

  • Page 147: Funds Data

    Funds Data Funds Data Funds Summary Report This report displays the information on funds usage since the installation of the system. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor. Output On label •...
  • Page 148 Adding Postage Report This report displays the last postage refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged in as a supervisor. Output Screen • USB printer • USB memory key •...

  • Page 149: Account Data

    Account Data Account Data Account Report This report displays the list of accounts in the system. Requirements To generate this report: You have to be logged in as a supervisor • The current 'Account mode' has to be Account Account with access control •...

  • Page 150: How To Generate The Account Report

    How to Generate the Account Report How to Generate Account Report To generate the the Account How to Log in as Supervisor As supervisor (see p.172 ): Report Press and type 5.2.2 or select the path: > Account management > Manage accounts > Account report Output Select an...

  • Page 151: Single Account Report

    Single Account Report This report displays postal expenditures for one account over a selected time period. You can select any account from the list. Requirements This report is available as a user or a supervisor. The current account mode has to be 'Accounts' or 'Accounts with access control'. You have to select an account in the list of accounts, then the Begin date and the End date of the report.
  • Page 152 Multi Account Report This report displays postal expenditures for all the accounts over a selected time period, sorted by ascending account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value. Requirements This report is available as a user or a supervisor.
  • Page 153 Fields Fields Comments Period Die number On printed report only. The report displays the hierarchy of If, in the period, some items were printed groups and sub-groups, with the total val- using a mode without accounts (default ues per group and sub-total values per account), these items appear in the report sub-group.

  • Page 154: How To Generate The Operator List Report

    Operator List Report This report displays the operator list with PIN codes. Requirements To generate this report, you have to be logged in as a supervisor (not as a user). • Fields Data Comments For each Operator: There is no time period to enter.

  • Page 155: System Data

    System Data System Data Machine Configuration Report This report displays all supervisor settings. Requirements To generate this report, you have to be logged in as a supervisor. Output Screen • USB printer • USB memory key • Fields Fields Imprint default settings (Default Text, Default Ad die, Default Rate) Date advance parameters Funds settings (High value, Low Funds) Connections settings (phone numbers)

  • Page 156: Advanced Reporting Reports

    Advanced Reporting Reports Advanced Reporting Reports Publish Additional Reports Single account Multi account When the Budget and Surcharge function is activated, Account list reports include budget and/or surcharge data if applicable. The Advanced Reporting option includes the following reporting capabilities: Budget consumption : instantaneous budget status for all accounts •...
  • Page 157 Operator Activity Report This report displays the activity (number of items, postage value) of all operators in the machine in a selected period. Requirements To generate this report, you have to be logged in as a supervisor • The account mode has to be 'Accounts with Access control'. •...
  • Page 158 Machine Activity Report This report displays the activity of the system, presented in hour bands, for a specified period if time. Requirements You have to specify the period for the report (Begin date and an End date). • Default period : Begin = 1st day of the current month and End = current date. Outputs Screen •...

  • Page 159: Online Services

    Online Services 7 Online Services Online Services for your Mailing System allow you to update postal rates, download optional features and use discounted USPS postal services such as e-delivery con- firmation. Online Services Overview........... 157 Connecting to Online Services ........... 158 How to Call Online Services Manually (as a User) ............

  • Page 161: Online Services Overview

    Online Services Overview Online Services Overview The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include: Online reporting : the usage of your machine is available from your personal, • secure web account, simplifying tracking and reporting of your postage expenses. eConfirmation Services : save money with USPS discounts on Delivery and Sig- •...

  • Page 162: Connecting To Online Services

    Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required. For the usage of some services, some automatic calls are scheduled to upload cor- responding data.

  • Page 163: How To Call Online Services Manually (As A User)

    How to Call Online Services Manually (as a User) How to Call To trigger a generic call Online Services As a user: Manually Press and type or select the path: (as a User) > Online services > Generic call The Mailing System connects to the server and downloads the available elements (rates, ad dies, etc.).

  • Page 164: How To Test The Connection To Online Services

    Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: Ping server • Establishes a connection and checks whether the server answers to a 'ping' command. This test: Connection Settings Validates connection parameters (see p.198 )

  • Page 165: Uploading Statistics

    Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 166: System Online Services

    System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 167: Econfirmation Services

    eConfirmation Services eConfirmation Services Service Overview With E-Confirmation Services, your mailing machine can capture and process USPS Delivery Confirmation , Signature Confirmation , and Certified Mail tracking label numbers. After upload to the Online Server, simply log on your Online Services Web account to monitor all of your USPS Confirmation Service delivery tracking records at a glance, or in detail, in one convenient location.
  • Page 168 e-Confirmation Service Customer Profile If you have purchased the E-Confirmation Edition with USPS tracking, on the Online Services web page, you can activate and define your e-mail notifications, as well as enter and maintain e-mail addresses for the notifications. The possible notifications are: Email Daily Report to the email address of the person who is to receive a daily •...

  • Page 169: The Process In Your Mailroom

    The Process in your Mailroom The Process in Apply a tracking label (supplied by your Customer Service) to your mail. your Mailroom For information about ordering new labels, please contact your Customer Service. Select the appropriate rate and e-Confirmation service on your machine display.

  • Page 170: How To Process Econfirmation Items Using The Wp

    Processing e-Confirmation Items Using your Weighing Platform If you plan to use the eConfirmation service frequently, the use of a handheld scanner to scan the tracking labels is recommended. The handheld scanner option is com- patible with the use of a weighing platform. For information about the optional scanner, please contact your Customer Service representative.

  • Page 171: How To Display Econf Record List And Details

    Press to print a tape, or place the item on the hopper. When printing is done, an eConfirmation record is created How to Display eConf Record List and Details (see p.167 ) below. If printing is cancelled at this stage, the current PIC number can- not be re-used for another mail piece.

  • Page 172: How To Modify An Econf Record Status

    Modifying an e-Confirmation Record You can modify an e-Confirmation in case you decide not to send an item processed with an eConfirmation Service. In this case you have to edit the corresponding record and change its status. Record status: PIC Valid : corresponds to a valid mail with eConfirmation Service to track through •...

  • Page 173: Configuring Your Mailing System

    Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your Mailing System. Some of them can be managed directly by all users whereas most of them require access as supervisor . Settings Overview..............
  • Page 174 Postage Imprint Default Settings........189 How to Change the Default Rate .................189 How to Change the Default Permit ..............190 How to Change the Default Text ................190 How to Change the Default Ad Die ..............191 How to Set the Automatic Date Advance Time ............192 How to Set the Default Printing Offset ..............193...

  • Page 175: Settings Overview

    Settings Overview Settings Overview This section describes two types of settings that are available on your system: User settings , that only last as long as the user who applies them is logged in • Supervisor settings , sets the default or permanent settings of your Mailing •...

  • Page 176: Logging In / Out As The Supervisor

    Logging in / out as the Supervisor Logging in / out as the Supervisor Log in as supervisor You need to be logged in as supervisor to configure the Mailing System and perform functions such as managing accounts and access rights, generating certain reports, etc.

  • Page 177: How To Exit The Supervisor Mode

    Exiting the Supervisor Mode Follow the step below to exit the supervisor mode. You must exit the supervisor Mode before you can begin to print postage. How to Exit the Supervisor Mode How to Exit the To exit the supervisor mode: Supervisor Mode As supervisor: Press...

  • Page 178: Changing The Display Language

    Changing the Display Language Changing the Display Language You can choose a language among those available in the Mailing System for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display As a user: Language...

  • Page 179: Enabling/Disabling Sounds

    Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • Beeps on warnings and errors. • How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As a user: Beeps...

  • Page 180: Display Settings

    Display Settings Display Settings You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As a user: Contrast Press and type 11.3 or select the path: >...

  • Page 181: System Time-Outs And Settings

    System Time-outs and Settings System Time-outs and Settings System settings include: System motor time-outs • Sleep mode time-out • System Time-outs The system time-outs are defined as follows: Start The period of time the system waits for an envelope after pressing Once this time-out is reached the system stops.

  • Page 182: How To Change System Time-Outs

    Press [OK] to exit. This is a user setting that only lasts as long as you are logged in. Setting Default Time-Outs How to Change System Time-Outs How to Change To change the system time-Outs: System Time- How to Log in as Supervisor As Supervisor (see p.172 ) Outs...

  • Page 183: High Value, Low Funds Warnings And Pin Codes

    High Value, Low Funds Warnings and PIN Codes High Value, Low Funds Warnings and PIN Codes Warnings Your Mailing System can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 184: How To Set/Cancel A Funding Pin Code

    Funding PIN Code You can create a funding PIN code to control access to only those who are au- Money Operations thorized to add postage. (see p.93 ). How to Set/Cancel a Funding PIN Code How to Set/ To set a funding PIN code: Cancel a How to Log in as Supervisor As supervisor (see...

  • Page 185: Weighing Settings

    Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • Activating/ De-activating the WP Automatic Selection functionality. • Zeroing the weigh platform • Checking on Zero Weight • Setting the GEO code that corresponds to the geographical location of the Mailing •...

  • Page 186: How To Activate The Automatic Weight Detection On The Wp

    Weighing Platform Automatic Selection This functionality shall be implemented for improving the user productivity and the ease of use of the mailing system. The user is able to change the weighing type to the WP standard weighing by putting a mail piece onto the WP. The WP standard weighing is automatically selected when a weight increase is detected on the WP.

  • Page 187: How To Zero The Weighing Platform

    Zeroing the Weighing Platform You can reset the Weighing Platform in the following ways: Set to zero : resets the weight to zero • Tare : sets the weight to zero with an additional tray on the Weighing Platform • Rezero : physically adjusts the Weighing Platform to zero.

  • Page 188: How To Rezero The Weighing Platform

    How to Rezero the Weighing Platform How to Rezero To re-zero the Weighing Platform: the Weighing How to Log in as Supervisor As supervisor (see p.172 ): Platform Press and type 6.1.2 or select the path: > System settings > Weighing functions > Zero Weigh Plarform Remove all items from the Weighing Platform.

  • Page 189: How To Activate / De-Activate Checking On Zero Weight

    Checking on Zero Weight The function Zero Weight can be activated/de-activated by the supervisor. When the function is de-activated, the [Permit Mail ] type of stamp may not be captured. The weight values in the Permit Report may then be inaccurate (inaccurate averages for instance).

  • Page 190: How To Set Dynamic Scale High Accuracy Mode

    Dynamic Scale High Accuracy Mode How to Set Dynamic Scale High Accuracy Mode How to Set To activate the high accuracy setting: Dynamic Scale How to Log in as Supervisor As supervisor (see p.172 ): High Accuracy Press and type 6.2.1 or select the path: Mode...
  • Page 191 Geodesic map...
  • Page 192 Geodesic codes...

  • Page 193: Postage Imprint Default Settings

    Postage Imprint Default Settings Postage Imprint Default Settings The settings of the postage imprint 'by default' include: Stamp default settings : sets the default rate, text and ad die for mailing operations • Automatic Date Advance : enables early date change to continue printing postage •...

  • Page 194: How To Change The Default Permit

    Default Permit The default permit is automatically selected when the [Permit Mail ] type of stamp is activated. How to Change the Default Permit How to Change To change the default permit: the Default How to Log in as Supervisor As supervisor (see p.172 ): Permit...

  • Page 195: How To Change The Default Ad Die

    Changing the Default Ad Die See also Managing Ad Die p.210 • How to Change the Default Ad Die How to Change To change the default Ad die: the Default Ad How to Log in as Supervisor As supervisor (see p.172 ): Press and type...

  • Page 196: How To Set The Automatic Date Advance Time

    Automatic Date Advance The Automatic Date Advance function automatically changes the date printed on mail pieces at a preset time to the next 'working day' date. Example : You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 197: How To Set The Default Printing Offset

    Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. You can increase the disance to 1”. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing How to Log in as Supervisor As supervisor (see...

  • Page 198: 8.10 Imprint Memories

    Imprint Memories 8.10 Imprint Memories The Imprint Memories are presets for your stamp types. As a user, you can quickly recall a saved setting to simplify operation and save time Using Imprint Memories (see p.80 ). As supervisor, you can create, edit/modify or delete an Imprint Memory. Each Imprint Memory is identified by a name and a number.

  • Page 199: How To Create An Imprint Memory

    Managing Imprint Memories How to Create an Imprint Memory How to Create To create an imprint memory: an Imprint As supervisor (see How to Log in as Supervisor p.172 ): Memory Press and type or select the path: > Predefined imprint management Imprint The current list of imprint memories is displayed in the memories...

  • Page 200: How To Delete An Imprint Memory

    How to Delete an Imprint Memory How to Delete To delete an imprint memory: an Imprint How to Log in as Supervisor As supervisor (see p.172 ): Memory Press and type or select the path: > Predefined imprint management Select an imprint memory from the list of saved imprint me- mories.

  • Page 201: 8.11 Default Sealing Mode

    Default Sealing Mode 8.11 Default Sealing Mode As supervisor, you can set the default sealing Mode (ON or OFF). This setting is used only if the Mixed-Size Feeder is connected. How to Set the Default Sealing Mode How to Set the To modify the Default Sealing Mode: Default Sealing How to Log in as Supervisor...

  • Page 202: 8.12 Connection Settings

    Connection Settings 8.12 Connection Settings Connection to the Postal Services or Online Services To add funds or access Online Services, the Mailing System can use the following networks: An analog / fax telephone line through an analog modem • An Internet access through a high speed LAN (Local Area Network). •...

  • Page 203: How To Set The Analog Modem Parameters

    Analog Telephone Line and Modem Settings These settings include the modem parameters, telephone number and prefix that the Money Op- Mailing System calls to fund the meter or connect to Online Services (see erations p.93 ). How to Set the Make sure the telephone line is selected: see Postal/Online Services Connection p.198 .

  • Page 204: 8.13 Time And Date Management

    Time and Date Management 8.13 Time and Date Management Daylight Savings Time Transitions Your Mailing System normally auto-adjusts to Daylight Savings Time . However, if a manual adjustment is necessary, you can use either of the following procedures to correct the Mailing System time: How to Unlock the PSD As a user: p.99...

  • Page 205: Options And Updates

    Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional texts or ad dies. Options and Updates Process........... 203 How to Access the Options and Updates Menu ..........

  • Page 207: Options And Updates Process

    Options and Updates Process Options and Updates Process You can update your Mailing System by: Adding new options, such as Differential Weighing, Advanced Reporting or in- • creasing the maximum number of accounts Adding enhanced online postal expense management or USPS E-services. •...

  • Page 208: Using The Mailbox

    Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the Mailing System or from customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages. Unread messages icon on home screen: Mailbox list screen indicates unread messages and allows you to delete read messages.

  • Page 209: How To Read Messages

    How to Read Messages How to Read As supervisor (see How to Log in as Supervisor p.172 ): Messages Press and type or select the path: > Mailbox Mailbox screen is displayed. Select the message to read and press [OK] . Delete message Select to erase the message after you have...

  • Page 210: Managing Options

    Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded into your Mailing System and in- dicates the options that are activated. You can also display details for each option. For more information about the options you can add to your Mail- ing System, please contact customer service.

  • Page 211: How To Load New Options

    Activating New Options Process for Activating Options You can activate new options by connecting the Mailing System to Online Services server. New available options are automatically downloaded into your Mailing System and activated. Contact customer service to have new options ready for down- loading on the Online Services server.

  • Page 212: Managing Custom Text Messages

    Managing Custom Text Messages Managing Custom Text Messages You can enhance your mail and increase the “openability” of your mail by adding custom text messages to the left of the stamp. As supervisor, you can: Add custom text messages (and create a name for menu selection) •...

  • Page 213: How To Modify Or Delete A Text Message

    How to Modify or Delete a Text Message How to Modify To modify or delete text: or Delete a Text How to Display the List of Text Display the list of text. See Messages p.208 . Message Select a message and press [OK] . Text setting screen is displayed.

  • Page 214: Managing Ad Die

    Managing Ad Die Managing Ad Die The Ad dies are graphical slogans you can add on the left hand side of the stamp printed on mail pieces. As supervisor, you can: Display the list of ad dies • In the list, rename or delete ad dies ...

  • Page 215: How To Modify Or Delete An Ad Die

    Modifying the List of Ad Dies The procedure below allows you to change the menu name of an ad die or to remove an ad die from the list. How to Modify or Delete an Ad Die How to Modify To modify or delete an ad die: or Delete How to Display the List of Ad...

  • Page 216: Managing Postal Rates

    Managing Postal Rates Managing Postal Rates Your Mailing System uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using • Download new postal rate tables. •...

  • Page 217: How To Download New Postal Rates

    Downloading New Postal Rates The procedure below allows you to download new rate tables. How to Download New Postal Rates How to To download new rates: Download New How to Check your Rate Display the list of rate tables (see Updates p.212 above).

  • Page 218: Managing Permits

    Managing Permits Managing Permits As supervisor, you can: Display the list of permit mail numbers in the machine • Add new permits using an USB memory key • Delete permits • How to Change the Default Permit Set the default permit (see p.190 ).

  • Page 219: How To Add Or Delete Permits

    Adding or Deleting Permits You can add permits to the machine using a USB memory key as follows. How to Add or Delete Permits How to Add or To add a permit: Delete Permits How to Display the List of Display the list of permits (see Permits p.214 .

  • Page 220: Updating System Software

    Updating System Software Updating System Software Occasionally it will be requested that you download new software for your Mailing System. You can perform this update only if your Mailing System is connected to the Online Connection Settings Services via a LAN connection (see p.198 ).
  • Page 221 After downloading The Mailing System indicates it has to be re-started. Disconnect and reconnect the Mailing System power cord Connection Diagram (see p.24 . After restarting, the Mailing System calls the server to confirm installation. The Mailing System is ready for use with the new software. No information is lost during the updating process: your data and settings remain unchanged.

  • Page 223: Maintaining Your Mailing System

    Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your Mailing System in order to keep it in good condition. 10.1 Maintaining the Ink Cartridge ........... 221 How to Display Ink Level and Cartridge Data ............... 222 How to Display Ink Level and Cartridge Data .............

  • Page 225: 10.1 Maintaining The Ink Cartridge

    Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge for printing is located in the Mailing System and contains fluorescent red ink that has been tested and approved by the postal service. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality.

  • Page 226: How To Display Ink Level And Cartridge Data

    Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • Cartridge status (present or not present) • First used date • Best before Also check the date on the cartridge box.

  • Page 227: How To Align The Print Heads

    Setting the Headset Alignment Aligning the print heads is required if there is an between the top and the bottom of the imprints. Your Mailing System requires the heads to be aligned after each cartridge change. How to Align the Print Heads How to Align the To align the print heads: Print Heads...

  • Page 228: How To Clean The Print Heads Automatically

    Cleaning the Print Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the print quality. How to Clean the Print Heads Automatically How to Clean To clean the print heads automatically: the Print Heads As a user: Automatically...

  • Page 229: How To Change The Ink Cartridge

    Changing the Ink Cartridge The Power cord must be plugged in to move the cartridge into the 'replacement' position. How to Change the Ink Cartridge How to Change Open the cover: the ink cartridge moves to the replacement position. the Ink Cartridge Keep fingers away from the ink cartridge while it is moving to the replacement position.
  • Page 230 Insert the new ink cartridge, and then push it forward until you hear the click. Close the cover. The alignment process of the printing heads starts automa- tically.

  • Page 231: Filling And Adjusting The Feeder Sealer

    Filling and Adjusting the Feeder Sealer 10.2 Filling and Adjusting the Feeder Sealer Filling the Sealer Bottle The Automatic Feeder uses water for sealing envelopes. If the system is out of water, the mailing process continues but the envelopes will not sealed properly.

  • Page 232: How To Adjust The Sealing Water Flow

    Adjusting the Sealing Water Flow Before you adjust the sealing water flow, make sure that the brushes and sponge are How to Clean the Brushes and Sponge (Sealer) clean (see p.230 ). How to Adjust the Sealing Water Flow How to Adjust To adjust the sealing water flow: the Sealing Set the water flow using the back lever.

  • Page 233: 10.3 Cleaning The Mail Path

    Cleaning the Mail Path 10.3 Cleaning the Mail Path Cleaning the mail path includes: Cleaning sealer brushes and sponge • Cleaning feeder belts and rollers • Cleaning the Mailing System sensors on the mail path. •...

  • Page 234: How To Clean The Brushes And Sponge (Sealer)

    Cleaning Brushes and Sponge of the Sealer MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER SOURCE BEFORE CLEANING! How to Clean the Brushes and Sponge (Sealer) How to Clean To clean the brushes and sponge of the feeder: the Brushes and Open the feeder and push the left of the upper blue release lever to raise the upper drive assembly.
  • Page 235 Lift the metal retainer to remove the sponge. Clean the sponge and the brush. Re-install the sponge and retainer. Put the brush back and push the release lever back down until it snaps into place. Push down on the upper drive assembly until it locks back into position.

  • Page 236: How To Clean The Feeder Belts And Rollers

    Cleaning the Feeder Belts and Rollers Follow the steps below to clean the belts and rollers of the feeder and of the Dynamic Scale (if installed). How to Clean the Feeder Belts and Rollers How to Clean To clean the feeder belts and rollers: the Feeder Belts Open equipment covers;...

  • Page 237: 10.4 Touchscreen Calibration

    Touchscreen Calibration 10.4 Touchscreen Calibration Depending on the pointing device you use on the touchscreen (finger, stylus or other pointing accessory), you may want to calibrate the sensitivity of the touchscreen to improve the screen responsiveness. How to Calibrate the Touchscreen How to Calibrate To calibrate the touchscreen: the Touchscreen...

  • Page 238: 10.5 Maintenance Processes

    Maintenance Processes 10.5 Maintenance Processes The maintenance processes listed below are only to be completed on request from by Customer Service. Check that your Mailing System is connected to a telephone line or the LAN before starting. How to Log in as Supervisor As supervisor (see p.172 ): Press...

  • Page 239: How To Run The Installation Wizard

    Running the Installation Wizard This type of call should only be completed upon request from Customer Service. Check that your Mailing System is connected to a telephone network or to the LAN before starting. How to Run the Installation Wizard How to Run the To run the installation wizard: Installation...

  • Page 240: How To Run The Registration Update

    Performing the Update Registration Procedure to Change your Address This procedure is to be used if you have changed address. First contact your Customer Service to update your details, then you will be instructed to perform the update registration procedure. Updating Registration Check that your Mailing System is connected to the network before starting.

  • Page 241: 11 Troubleshooting

    Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your Mailing System. 11.1 Paper Jamming ..............239 How to Clear Mail Jammed in the Base................ 239 How to Clear Mail Jammed in the Mixed-Size Feeder..........240 How to Remove Mail Jammed in the Dynamic Scale ...........

  • Page 243: 11.1 Paper Jamming

    Paper Jamming 11.1 Paper Jamming Base Jamming Envelopes are stopped in the transport mechanism of the Base. Possible causes Actions Mailpiece is too thick. 1 Clear the Base as indicated below. • Mail size is incorrect. • 2 Correct the cause indicated in the Envelopes properly •...

  • Page 244: How To Clear Mail Jammed In The Mixed-Size Feeder

    Mixed-Size Feeder Jamming Some envelopes are blocked in the Mixed-Size Feeder. Possible causes Actions Mail piece is too thick. 1 Unblock the Mixed Size Feeder as • indicated below. Mail size is incorrect. • Too many envelopes are on the •...
  • Page 245 If necessary, lift up the brush release lever. Remove jammed envelopes. Position the brush and push the brush release lever until it snaps into place.
  • Page 246 Push down on the upper drive assembly until it locks back into position. Close the cover.

  • Page 247: How To Remove Mail Jammed In The Dynamic Scale

    Dynamic Scale Jamming Occasionally envelopes can become jammed in the Dynamic Scale. Possible causes Actions Mail size is incorrect. 1 Unblock the Dynamic Scale by fol- • lowing the steps outlined below. Envelopes properly • stacked on the Feed Platform. 2 Correct the cause: Mail Specifi- Mail sizes: see...

  • Page 248: 11.2 Label Jamming

    Label Jamming 11.2 Label Jamming A Label is Jammed in the Base Possible causes Actions A label is blocked in the Automatic Clear the label as indicated below. Label-Dispenser or in the transport mechanism of the system base. How to Clear a Label Jammed in the Base How to Clear a To clear a label jammed in the Base: Label Jammed in...

  • Page 249: 11.3 Weighing Problems

    Weighing Problems 11.3 Weighing Problems The Weighing Device does not Weigh Properly If the Base does not display a correct weight, complete the following actions to correct the problem. Display – — lb _._oz indicates a weighing error. When this weighing error occurs on the home screen, the Standard Weigh- ing mode is automatically selected if the Automatic Weight Detec- How to Activate the Automatic Weight...
  • Page 250 To avoid weighing errors, make sure the weighing platform is clear when starting the system.

  • Page 251: 11.4 Diagnostics And System Data

    Diagnostics and System Data 11.4 Diagnostics and System Data Diagnostics allow you to find the root cause of a an issue or a breakdown that may occur during the life of your Mailing System. The system performs tests automatically to diagnose the problem and generate cor- responding reports.

  • Page 252: How To Access Diagnostic Data

    How to Access Diagnostic Data How to Access To gain access to a diagnostic data: Diagnostic Data How to Log in as Supervisor As supervisor (see p.172 ): Press and type or select the path: > Maintenance > Diagnostics The system requires you press [OK] to start the diagnostic tests, then displays the list of the tests.

  • Page 253: How To Display The Event Lists

    How to Display the Event Lists How to Display To display the event lists: the Event Lists How to Log in as Supervisor As supervisor (see p.172 ): Press and type 7.1.3 or select the path: > Maintenance > System info > Event list Select the >...

  • Page 255: 12 Specifications

    Specifications 12 Specifications This sections contains the main specifications of your Mailing System. 12.1 Mail Specifications ............253 12.2 Recommended Operating Conditions ......255 12.3 General Specifications ............. 256 12.4 Operating Specifications ............257...

  • Page 257: Mail Specifications

    Mail Specifications 12.1 Mail Specifications Envelope Specifications Envelope Dimensions (note: Your Mailing System can handle the envelope & flap sizes as illustrated below the illustration is not on scale) Envelope Weight 0.1 oz 2 lb Envelope Thickness 0.008" 0.63" (1 envelope at a time, no sealing)
  • Page 258 In the Feeder See also How to Use the Feeder p.37 . • Envelope Stack Min weight 0.1 oz Max weight 2 lb 10.2 oz Max height 4" The feeder cannot process nested envelopes. In the Dynamic Scale Envelope Thickness 0.008"...

  • Page 259: Recommended Operating Conditions

    Recommended Operating Conditions 12.2 Recommended Operating Conditions Temperature and Relative Humidity Your Mailing System should only be operated in the following conditions: Temperature range Ambient temperature: 50°F - 104°F. Relative humidity 80% max. without condensation. Weighing accuracy To obtain the best weighing results, use a solid and steady table: Away from any doors •...

  • Page 260: General Specifications

    General Specifications 12.3 General Specifications Dimensions (Width x Length x Height) Base: 9.96" x 17.4" x 12.63" • Catch tray: 12.4" x 13.7" x 5" • Mixed Size Feeder: 10.24" x 13.78" x 24.21" • Dynamic scale: 10.35" x 13.78" x 17.24" •...

  • Page 261: Operating Specifications

    Operating Specifications 12.4 Operating Specifications Envelope dimensions and weights Max. length: 13" • Max. width: 10" • Flap max. height: 3" • Min. thickness: 0.008"  Max. thickness (manual feed): 0.63"  Max. thickness (auto feeding): 0.5"  Max. thickness (with sealing): 0.375" ...
  • Page 262 Accounts The number of accounts you can create is set to 70 by default and can be raised op- tionally to 500. Operators Number of Operators: 50. •...

  • Page 263: Index

    Index Disconnecting 9 Access Control 103 Dynamic weighing 47, 57 Account 19, 118 Dynamic Scale 14 Account Information 113 Dynamic Weighing 71 Account Mode 105 Dynamic Weighing Batch Mode 71 Account level 162 Dynamic weighing batch-mode 57 Account structure 112 Accounts 108 Accounts with Access Control 109 EConfirmation 163...
  • Page 264 Jam Release Handle 13, 14 Rate Protection 162 Jamming 239, 240, 243, 244 Rate Selection 65 Rate Updates 157 Rate Wizard 67 LAN 8, 199 Rate tables 212 Label Indicator 19 Rear Guide-Wall 13, 14 Label Dispenser 92 Remaining funds 19 Label Storage 15 Remote Account Management 110 Running Mail 43, 51, 61, 63...
  • Page 265 Zero 183...

Table of Contents