Hasler IM-330 User Manual
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Hasler IM-330 User Manual

Mailing machine
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USER'S GUIDE
IM-330/350
MAILING MACHINE
4135500M
ORIG0182-1
4138930K/B
21/03/2008

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Summary of Contents for Hasler IM-330

  • Page 1 USER'S GUIDE IM-330/350 MAILING MACHINE 4135500M ORIG0182-1 4138930K/B 21/03/2008...
  • Page 2 Customer Service Customer Care 1-800-446-6027 Call for customer service or for your local dealer telephone number for technical support. The Customer Service Helpdesk can also direst you on where to obtain supplies for your Hasler mailing system. TMS® Automated Account Information 1-800-248-8013 Call to check Account Balance, or other account information via touch-tone telephone.
  • Page 3 CONTROL PANEL (see manual section 2.3) ORIG0182-3 4138930K/B 21/03/2008...
  • Page 4 ORIG0182-4 4138930K/B 21/03/2008...

  • Page 5: Table Of Contents

    ALPHA2_US.book Page 1 Vendredi, 21. mars 2008 11:31 23 Table of Contents 1 Read this First What you will Find in this Manual ........3 Safety Requirements............5 Environmental Conditions ...........9 2 Meet your Mailing System System Layout ..............13 Connections ..............15 Control Panel Layout............16 Power Management ............18 Mail Specifications ............19 3 Processing Mail...

  • Page 6: Options And Updates

    ALPHA2_US.book Page 2 Vendredi, 21. mars 2008 11:31 23 7 Online Services Online Services Overview..........101 Connecting to Online Services........102 Uploading Statistics ............106 System Online Services..........107 eConfirmation Services........... 108 Updating System Software ..........114 8 Configuring your Mailing System Settings Overview ............

  • Page 7: Read This First

    ALPHA2_US.book Page 1 Vendredi, 21. mars 2008 11:31 23 Read this First 1 Read this First This section contains important information about safety precautions and envi- ronmental recommendations to operate your equipment in the best possible conditions. What you will Find in this Manual ......3 Safety Requirements..........5 How to Disconnect your Mailing System........8 Environmental Conditions ........9...
  • Page 8 ALPHA2_US.book Page 2 Vendredi, 21. mars 2008 11:31 23...

  • Page 9: What You Will Find In This Manual

    ALPHA2_US.book Page 3 Vendredi, 21. mars 2008 11:31 23 What you will Find in this Manual What you will Find in this Manual Section 1: Read this First Make sure your have read and fully understood the Safety requirements in this section. This section also includes a list of acronyms and symbols used in the manual.
  • Page 10 ALPHA2_US.book Page 4 Vendredi, 21. mars 2008 11:31 23 Symbols This manual uses the symbols listed below. This symbol... Indicates... WARNING: indicates a human safety hazard. ATTENTION: brings to your attention a risk for equipment or mail that could result from an action you may perform. NOTE: remark that explains different cases or specificities.

  • Page 11: Safety Requirements

    ALPHA2_US.book Page 5 Vendredi, 21. mars 2008 11:31 23 Safety Requirements Safety Requirements Power Connection Before connection, check whether the mailing system is suitable for the local AC power voltage; refer to the type plates at the back of the pieces of equipment. THIS EQUIPMENT MUST BE GROUNDED •...
  • Page 12 ALPHA2_US.book Page 6 Vendredi, 21. mars 2008 11:31 23 General Safety Before using your mailing system, thoroughly read the operating instructions. • • To reduce the risk of fire, electric shock and injury to persons, follow normal and basic safety precautions for office equipment when using your mailing system. •...
  • Page 13 ALPHA2_US.book Page 7 Vendredi, 21. mars 2008 11:31 23 Telephone and LAN Connections Your mailing system uses a telephone line to connect to the postal services and to your customer online services. You may also use a LAN to connect the mailing system to a mail accounting software on a separate PC.

  • Page 14: How To Disconnect Your Mailing System

    ALPHA2_US.book Page 8 Vendredi, 21. mars 2008 11:31 23 Disconnecting your Mailing System How to Disconnect your Mailing System How to Dis- The power supply cord is the equipment disconnecting device. connect your First switch the mailing system to Sleep mode (see How to Turn the Mailing System to 'Sleep' Mode p.18) if there is no Mailing System emergency.

  • Page 15: Environmental Conditions

    ALPHA2_US.book Page 9 Vendredi, 21. mars 2008 11:31 23 Environmental Conditions Environmental Conditions Temperature and Relative Humidity Your mailing system should only be operated in the following conditions: Temperature range 50°F - 104°F Relative humidity 80% max. without condensation Weighing accuracy To obtain the best weighing results, use a solid and steady table: •...
  • Page 16 ALPHA2_US.book Page 10 Vendredi, 21. mars 2008 11:31 23...

  • Page 17: Meet Your Mailing System

    ALPHA2_US.book Page 11 Vendredi, 21. mars 2008 11:31 23 Meet your Mailing System 2 Meet your Mailing System Get to know your mailing system in this section. System Layout............. 13 Connections ............15 Control Panel Layout .......... 16 Power Management........... 18 How to Turn the Mailing System to 'Sleep' Mode ......18 Mail Specifications..........
  • Page 18 ALPHA2_US.book Page 12 Vendredi, 21. mars 2008 11:31 23...

  • Page 19: System Layout

    ALPHA2_US.book Page 13 Vendredi, 21. mars 2008 11:31 23 System Layout System Layout Figure 1 : Mailing system layout Figure 2 : Base internal details...
  • Page 20 ALPHA2_US.book Page 14 Vendredi, 21. mars 2008 11:31 23 Table 1 : Mailing system layout Base Prints envelopes (or labels) and controls the mailing system. Feed Table Beginning of mail transport path. Ink cartridge Prints the stamps and contains ink. Jam release handle Allows you to remove jammed envelopes or labels.

  • Page 21: Connections

    ALPHA2_US.book Page 15 Vendredi, 21. mars 2008 11:31 23 Connections Connections Connectors Figure 3 : Connectors For a modem, printer or USB memory device. Connects to an accounting software on a PC (option). Connection Diagram 1 Telephone cable...

  • Page 22: Control Panel Layout

    ALPHA2_US.book Page 16 Vendredi, 21. mars 2008 11:31 23 Control Panel Layout Control Panel Layout See control panel layout on flap of the cover of the manual. Table 2 : Screen layout Account Displays account currently selected. Ad die Indicates that an Ad die will be printed. Date Displays the date that will be printed.
  • Page 23 ALPHA2_US.book Page 17 Vendredi, 21. mars 2008 11:31 23 Table 3 : Keys and shortcuts NAVIGATION KEYS Return Goes back to the previous screen. Home Displays the current type of stamp (type of task). screen Menu Accesses the settings menu. Validates an action or selection.

  • Page 24: Power Management

    ALPHA2_US.book Page 18 Vendredi, 21. mars 2008 11:31 23 Power Management Power Management Energy Star® Compliance Office equipment is generally powered on 24 hours a day, so power management features are important for saving energy and are an easy way to reduce air pollution. ®...

  • Page 25: Mail Specifications

    ALPHA2_US.book Page 19 Vendredi, 21. mars 2008 11:31 23 Mail Specifications Mail Specifications Base Characteristics Envelope Dimensions Your mailing system can handle envelope & flap sizes as illustrated below. Figure 4 : Mailing specifications Note: illustration is not on scale. Flap angle: 19°...
  • Page 26 ALPHA2_US.book Page 20 Vendredi, 21. mars 2008 11:31 23...

  • Page 27: Processing Mail

    ALPHA2_US.book Page 21 Vendredi, 21. mars 2008 11:31 23 Processing Mail 3 Processing Mail This section describes how you can run mail: choosing a type of stamp, selecting a rate and weighing method, activating sealing and so on, depending on the type of process you need to apply to your mail.
  • Page 28 ALPHA2_US.book Page 22 Vendredi, 21. mars 2008 11:31 23...

  • Page 29: Choosing A Type Of Stamp

    ALPHA2_US.book Page 23 Vendredi, 21. mars 2008 11:31 23 Choosing a Type of Stamp Choosing a Type of Stamp Introducing the 'Type of Stamp' To process mail, you must first choose a 'Type of stamp' that corresponds to the type of process you want to apply to your mail: printing postage for different rates, applying amount or date corrections, printing 'Received' and the date, etc.

  • Page 30: See Also

    ALPHA2_US.book Page 24 Vendredi, 21. mars 2008 11:31 23 Types of Process and Types of Stamp The table below indicates the type of stamp to choose, depending on the type of process you want to apply to each set of mail. The column on the right indicates, for each type of stamp, the parameters you can set before running mail.

  • Page 31: Preparing And Starting Your Work Session

    ALPHA2_US.book Page 25 Vendredi, 21. mars 2008 11:31 23 Preparing and Starting your Work Session Preparing and Starting your Work Session In this section This section recommends a list of preparation steps to help you running your mail ef- ficiently. Mail preparation involves: •...

  • Page 32: How To Sort Mail

    ALPHA2_US.book Page 26 Vendredi, 21. mars 2008 11:31 23 Sorting Mail by Type and by Task To save time, sort your mail in groups that have similar characteristics. This will prevent you having to change the stamp parameters too often and allow you to fully benefit from the automatic features of your mailing system, particularly diffe- rential weighing, option that allows you to process mail much quicker.

  • Page 33: How To Log In And Start A Work Session

    ALPHA2_US.book Page 27 Vendredi, 21. mars 2008 11:31 23 Turning Machine On and Starting a Work Session Turning the machine on starts a work session on the mailing system. At start-up, depending on supervisor settings: The access to the machine may be free •...

  • Page 34: How To Change The Current 'Type Of Stamp

    ALPHA2_US.book Page 28 Vendredi, 21. mars 2008 11:31 23 Selecting the Type of Stamp For each stack of mail you have sorted (see p.26), select the type of stamp you need to process your mail as follows. How to Change the Current 'Type of Stamp' How to Change Once you are logged in as user: the Current 'Type...
  • Page 35 ALPHA2_US.book Page 29 Vendredi, 21. mars 2008 11:31 23 Checking Machine State The list below raises questions to answer from time to time to ensure your work will not be interrupted during a run to change the ink cartridge, add funds into the machine, etc.

  • Page 36: Running [Standard] Mail

    ALPHA2_US.book Page 30 Vendredi, 21. mars 2008 11:31 23 Running [Standard] Mail Running [Standard] Mail In this Section This section describes the parameter settings and mail handling sequences for the mail processes that use the [Standard] type of stamp: Applying postage using different rates •...
  • Page 37 ALPHA2_US.book Page 31 Vendredi, 21. mars 2008 11:31 23 Check or change the type of stamp. Press to access the Build stamp / imprint screen: The type of stamp is indicated on line 2 of the screen. To select an option in the screen: Highlight the option using the arrow keys Then always press to validate your selection.
  • Page 38 ALPHA2_US.book Page 32 Vendredi, 21. mars 2008 11:31 23 Select a rate and add services. Press to open the Rate selection screen. Type a rate number to select a rate or display new options Press 8 to select the Rate wizard and choose rate options in lists.
  • Page 39 ALPHA2_US.book Page 33 Vendredi, 21. mars 2008 11:31 23 You can also apply these optional settings: Move the stamp away from the envelope edge for thick envelopes: see How to Move the Stamp (Print Offset) p.61. You are now ready to print.

  • Page 40: How To Apply Standard Postage (Running Mail)

    ALPHA2_US.book Page 34 Vendredi, 21. mars 2008 11:31 23 Running Mail To run mail, follow the procedure below after you have completed the sequence in Sequence of Settings p.30. The way you will handle mail mainly depends on the weighing method you have chosen.
  • Page 41 ALPHA2_US.book Page 35 Vendredi, 21. mars 2008 11:31 23 If mail piece is bigger than mail path maximum thickness (see Mail Specifications p.19), you may use a label tape. The mailing system applies postage and the mail piece (or label) is sent to the catch tray. In Differential weighing mode ( From the [Standard] home screen, to print postage on mail pieces:...
  • Page 42 ALPHA2_US.book Page 36 Vendredi, 21. mars 2008 11:31 23 Repeat previous step of each piece of mail. To quit the process at any time, press When you remove the last object from the WP, the mailing sys- tem asks if you want to print it. You can answer Yes or No. This allows you to use a mail basket without having to declare a tare on the WP.
  • Page 43 ALPHA2_US.book Page 37 Vendredi, 21. mars 2008 11:31 23 In other modes (Manual weight entry , No weight source) From the [Standard] home screen, to print postage on mail pieces: Press . System motors start running. Insert the mail piece (or a label tape) into the mail path against the rear- guide wall, side to be...

  • Page 44: How To Re-Date Mail (Settings)

    ALPHA2_US.book Page 38 Vendredi, 21. mars 2008 11:31 23 Re-dating Mail Sequence of Settings The procedure below outlines steps in a recommended sequence to re-date mail. The sequence is similar to sequence Applying Standard Postage (p.30), except for the following settings: Postage must be set to zero •...
  • Page 45 ALPHA2_US.book Page 39 Vendredi, 21. mars 2008 11:31 23 To change the type of stamp, select the Type line, press [OK] and then select [Standard] in the Type of stamp screen. Change the date or date format from the Build stamp / imprint screen as follows: Select Date and then select a date option in the Date advance screen.

  • Page 46: How To Re-Date Mail (Running Mail)

    ALPHA2_US.book Page 40 Vendredi, 21. mars 2008 11:31 23 Running Mail To run mail, follow the procedure below after you have completed the sequence in Sequence of Settings p.38. How to Re-Date Mail (Running Mail) How to Re-Date The postage amount is displayed on the home screen.

  • Page 47: How To Correct Postage Amount (Settings)

    ALPHA2_US.book Page 41 Vendredi, 21. mars 2008 11:31 23 Correcting a Postage Amount Sequence of Settings The procedure below outlines steps in a recommended sequence to correct the amount on mail. The sequence is identical to sequence Re-dating Mail (p.30), except for the following setting: Postage must be set to the desired amount, instead of •...
  • Page 48 ALPHA2_US.book Page 42 Vendredi, 21. mars 2008 11:31 23 You can change the date or date format from the Build stamp / imprint screen as follows: Select Date and then select a date option in the Date advance screen. Select No date advance for printing the standard date.

  • Page 49: How To Correct Postage Amount (Running Mail)

    ALPHA2_US.book Page 43 Vendredi, 21. mars 2008 11:31 23 Running Mail To run mail, follow the procedure below after you have completed the sequence in Sequence of Settings p.41. How to Correct Postage Amount (Running Mail) How to Correct The postage amount is displayed on the home screen. To print postage on mail pieces: Postage Amount (Running Mail)

  • Page 50: Running [Received] Mail

    ALPHA2_US.book Page 44 Vendredi, 21. mars 2008 11:31 23 Running [Received] Mail Running [Received] Mail In this Section This section describes the parameter settings and mail handling sequences for mail processes that use the [Received] type of stamp, to: • Print the date on received mail, and/or •...
  • Page 51 ALPHA2_US.book Page 45 Vendredi, 21. mars 2008 11:31 23 To select an option in the screen: Highlight the option using the arrow keys Then always press to validate your selection. To change the type of stamp, select the Type line, press [OK] and then select [Received] in the Type of stamp screen.

  • Page 52: How To Process Received Mail (Running Mail)

    ALPHA2_US.book Page 46 Vendredi, 21. mars 2008 11:31 23 Running Mail To run mail, follow the procedure below after you have completed the sequence in Sequence of Settings p.44. How to Process Received Mail (Running Mail) How to Process On the [Received] home screen: Received Mail Press .

  • Page 53: Running [No Stamp] Mail

    ALPHA2_US.book Page 47 Vendredi, 21. mars 2008 11:31 23 Running [No Stamp] Mail Running [No Stamp] Mail This section describes the parameter settings and mail handling sequence for mail processes that use the [No Stamp] type of stamp, to: Only convey mail, for counting or testing purposes. •...
  • Page 54 ALPHA2_US.book Page 48 Vendredi, 21. mars 2008 11:31 23 To select an option in the screen: Highlight the option using the arrow keys Then always press to validate your selection. To change the type of stamp, select the Type line, press [OK] and then select [No stamp] in the Type of stamp screen.

  • Page 55: How To Process Mail Without Printing (Running Mail)

    ALPHA2_US.book Page 49 Vendredi, 21. mars 2008 11:31 23 Running Mail To run mail, follow the procedure below after you have completed the sequence in Sequence of Settings p.47). How to Process Mail without Printing (Running Mail) How to Process Press .

  • Page 56: Settings Details

    ALPHA2_US.book Page 50 Vendredi, 21. mars 2008 11:31 23 Settings Details Settings Details Changing Accounts To process a set of mail pieces using another account, change the account as follows. How to Change Accounts How to Change To change accounts: Accounts Either: Press...

  • Page 57: How To Select A Rate

    ALPHA2_US.book Page 51 Vendredi, 21. mars 2008 11:31 23 Selecting a Rate Selecting a Rate to Calculate Postage Selecting a rate allows the mailing system to calculate the postage amount when the mail piece weight is available, either from a weighing device or, for a big parcel, entered manually (see How to Enter Weight Manually p.56).

  • Page 58: How To Enter Postage Manually

    ALPHA2_US.book Page 52 Vendredi, 21. mars 2008 11:31 23 Entering Postage Manually To enter the postage amount manually, follow the procedure below. How to Enter Postage Manually How to Enter On the home screen: Postage Ma- Type directly the first figure of the amount using the keypad. nually The Manual amount screen appears.
  • Page 59 ALPHA2_US.book Page 53 Vendredi, 21. mars 2008 11:31 23 Choosing a Weighing Type Depending on the options that are installed in your mailing system, several weighing methods are available. You can also enter the weight manually if you know it: see the procedure How to Enter Weight Manually p.56.
  • Page 60 ALPHA2_US.book Page 54 Vendredi, 21. mars 2008 11:31 23 Details on the Weighing Types All weighing options listed below may not be available in your mailing system. Check with your customer service how you can easily add weighing features to your mailing system, via online services.

  • Page 61: How To Change The Weighing Type

    ALPHA2_US.book Page 55 Vendredi, 21. mars 2008 11:31 23 Changing the Weighing Type At start up, the default weighing type set by the supervisor is active. See also To change the default weighing type, see How to Change the Default Weighing •...

  • Page 62: How To Enter Weight Manually

    ALPHA2_US.book Page 56 Vendredi, 21. mars 2008 11:31 23 Entering Weight Manually You may have to enter the weight manually, if a mail piece overruns the weighing ca- pabilities of all your weighing devices. In that case, you will typically also choose to print the postage on a label to stick onto the mail piece.
  • Page 63 ALPHA2_US.book Page 57 Vendredi, 21. mars 2008 11:31 23 Configuring the Stamp Depending on the type of stamp, you can modify the elements printed on mail pieces as follows: Changing printed date • • Adding a pre-recorded text at the left of the stamp •...

  • Page 64: How To Change The Date On The Stamp

    ALPHA2_US.book Page 58 Vendredi, 21. mars 2008 11:31 23 Changing Stamp Date The Date Advance function allows you to change the date printed on the mail pieces. The mailing system can automatically change the date at fixed hours every day or skip non-working days. See How to Set the Automatic Date Advance Time p.139.

  • Page 65: How To Add (Or Cancel) A Text On The Stamp

    ALPHA2_US.book Page 59 Vendredi, 21. mars 2008 11:31 23 Adding Text and Ad Die to the Stamp You can add a text and/or an ad die to the stamp, as illustrated below. Figure 1 : Elements of a stamp imprint See also The supervisor manages the lists of the available texts and ad dies.

  • Page 66: How To Add (Or Cancel) An Ad Die On The Stamp

    ALPHA2_US.book Page 60 Vendredi, 21. mars 2008 11:31 23 How to Add (or Cancel) an Ad Die on the Stamp How to Add (or To add an ad die to the stamp or cancel the ad die: Cancel) an Ad Either: Die on the Stamp Press...

  • Page 67: How To Move The Stamp (Print Offset)

    ALPHA2_US.book Page 61 Vendredi, 21. mars 2008 11:31 23 Moving the Stamp (Print Offset) On thick envelopes with pitched sides, apply a print offset to move the stamp away from the edge of the envelope. How to Move the Stamp (Print Offset) How to Move the To add an offset to the stamp position: Stamp (Print...

  • Page 68: How To Use An Imprint Memory

    ALPHA2_US.book Page 62 Vendredi, 21. mars 2008 11:31 23 Using Imprint Memories The imprint memories allow you to set the rate, text, ad die and date mode in one shot, using memorized imprint configurations. In account-activated configurations, imprint memories include accounts, allowing you to associate rates to accounts.
  • Page 69 ALPHA2_US.book Page 63 Vendredi, 21. mars 2008 11:31 23 Using the Sealing Function Hand Feed Table Moistener If your hand feed table is equipped with a moistener, you can close the envelopes while introducing them in the base mail path. Do not attempt to seal self-adhesive envelopes.

  • Page 70: Complementary Operations

    ALPHA2_US.book Page 64 Vendredi, 21. mars 2008 11:31 23 Complementary Operations Complementary Operations Stopping Runs If you want to stop motors of the machine in emergency: How to Stop the Run Process How to Stop the To stop the run process immediately: Run Process Press Using Batch Counters...

  • Page 71: Money Operations

    ALPHA2_US.book Page 65 Vendredi, 21. mars 2008 11:31 23 Money Operations 4 Money Operations This section describes how you can load and manage money in your mailing system to allow postage operations. Overview .............67 Managing Funds..........68 How to Check the PSD Funds .............68 How to Add Funds to the PSD .............69 Unlocking the PSD (Audit)........70 How to Unlock the PSD (Audit)............70...
  • Page 72 ALPHA2_US.book Page 66 Vendredi, 21. mars 2008 11:31 23...

  • Page 73: Overview

    ALPHA2_US.book Page 67 Vendredi, 21. mars 2008 11:31 23 Overview Overview The Postal Security Device (PSD) The PSD, located in the base, handles the funds (or money) in your mailing system. The PSD performs all necessary operations to comply with the postal standards. To do so, regular connections to the Postal Services are necessary.

  • Page 74: Managing Funds

    ALPHA2_US.book Page 68 Vendredi, 21. mars 2008 11:31 23 Managing Funds Managing Funds Checking Funds You can check the total money used for postage and the remaining funds in the PSD at any time, and particularly before mailing sessions, to check that the funds are suf- ficient to complete your current task.

  • Page 75: How To Add Funds To The Psd

    ALPHA2_US.book Page 69 Vendredi, 21. mars 2008 11:31 23 Adding Funds You can add funds to the mailing system by indicating an amount to add. The mailing system then connects to the Postal Services and validates the operation. See also As supervisor, you can set the mailing system to ask for a PIN code for funding: •...

  • Page 76: Unlocking The Psd (Audit)

    ALPHA2_US.book Page 70 Vendredi, 21. mars 2008 11:31 23 Unlocking the PSD (Audit) Unlocking the PSD (Audit) After a long period of inactivity, the postage functions may be automatically deac- tivated to protect your funds. In this case, you have to perform a connection to the Postal Services to unlock the PSD.

  • Page 77: Managing Accounts And Access Rights

    ALPHA2_US.book Page 71 Vendredi, 21. mars 2008 11:31 23 Managing Accounts and Access Rights 5 Managing Accounts and Access Rights This section describes how you can manage accounts as supervisor to track the postage funds usage and/or set access rights to the mailing system. Accounting and Access Rights Overview....73 Choosing an 'Account Mode' ......74 Guidelines to Implementing an 'Account Mode'75...
  • Page 78 ALPHA2_US.book Page 72 Vendredi, 21. mars 2008 11:31 23...

  • Page 79: Accounting And Access Rights Overview

    ALPHA2_US.book Page 73 Vendredi, 21. mars 2008 11:31 23 Accounting and Access Rights Overview Accounting and Access Rights Overview Postage Tracking and Access Control Your mailing system includes functions that allow you to implement the following se- curity and accounting requirements: •...

  • Page 80: Choosing An 'Account Mode

    ALPHA2_US.book Page 74 Vendredi, 21. mars 2008 11:31 23 Choosing an 'Account Mode' Choosing an 'Account Mode' Introducing the 'Account Modes' In your mailing system, a single 'Account mode' allows you to set up both the Ac- counts and the Access control functions (see Accounting and Access Rights Overview p.73).

  • Page 81: Guidelines To Implementing An 'Account Mode

    ALPHA2_US.book Page 75 Vendredi, 21. mars 2008 11:31 23 Guidelines to Implementing an 'Account Mode' Guidelines to Implementing an 'Account Mode' See also Choosing an 'Account Mode' p.74. • Implementing the 'No account' Mode The 'No account' mode provides users with free access to the machine (self-service type).

  • Page 82: How To Change The Shared Pin Code

    ALPHA2_US.book Page 76 Vendredi, 21. mars 2008 11:31 23 Implementing the 'No account with access control' Mode In 'No account with access control' mode, users have to type a shared PIN code to gain access to the machine. Process for Implementation To implement the 'No account with access control' mode: 1 Follow the procedure How to Display and Change the 'Account Mode' p.78 and select the 'No account with access control' mode.
  • Page 83 ALPHA2_US.book Page 77 Vendredi, 21. mars 2008 11:31 23 Implementing the 'Accounts' mode In 'Accounts' mode, users have to select an account when starting a work session. They can change accounts at any time, depending on the mail they have to process. If only one account is available, the mailing system automatically selects it at start up.

  • Page 84: Selecting An 'Account Mode

    ALPHA2_US.book Page 78 Vendredi, 21. mars 2008 11:31 23 Selecting an 'Account Mode' Selecting an 'Account Mode' See also Guidelines to Implementing an 'Account Mode' p.75. • How to Display and Change the 'Account Mode' How to Display To display and change the 'Account mode': and Change the As supervisor (see How to Log in as Supervisor p.120): 'Account Mode'...

  • Page 85: Managing The Accounts

    ALPHA2_US.book Page 79 Vendredi, 21. mars 2008 11:31 23 Managing the Accounts Managing the Accounts You can only manage accounts in the mode Accounts. Before creating accounts, see Implementing the 'Accounts' mode p.77.
  • Page 86 ALPHA2_US.book Page 80 Vendredi, 21. mars 2008 11:31 23 Account Parameters The number of accounts you can create is set to 10 by default and can be raised op- tionally to 100. An account has the following parameters, displayed on the Add account screen: Table 1 : Account parameters Param.

  • Page 87: How To Create An Account

    ALPHA2_US.book Page 81 Vendredi, 21. mars 2008 11:31 23 Account Management Follow the steps below to create, modify, activate/deactivate or delete accounts. See also Account Parameters p.80. • Creating Accounts How to Create an Account How to Create To create an Account: an Account As supervisor (see How to Log in as Supervisor p.120): 5.2.1...

  • Page 88: How To View / Edit Account Parameters

    ALPHA2_US.book Page 82 Vendredi, 21. mars 2008 11:31 23 Editing Accounts Use the procedures below to modify an account name or status. The account number cannot be modified. How to View / Edit Account Parameters How to View / To view or edit the parameters of an account: Edit Account Pa- As supervisor (see How to Log in as Supervisor p.120): rameters...

  • Page 89: How To Delete An Account

    ALPHA2_US.book Page 83 Vendredi, 21. mars 2008 11:31 23 Deleting Accounts You may need to delete an account. How to Delete an Account How to Delete To delete an Account: an Account Perform procedure How to View / Edit Account Parameters p.82.

  • Page 90: How To Issue The Account List Report

    ALPHA2_US.book Page 84 Vendredi, 21. mars 2008 11:31 23 Account List Report This report displays the list of accounts in the machine. To issue this report You have to be logged as supervisor • • The current 'Account mode' has to be Account. Outputs Printer •...

  • Page 91: Reports

    ALPHA2_US.book Page 85 Vendredi, 21. mars 2008 11:31 23 Reports 6 Reports This section explains how you can get and print out for the mailing system usage, funds usage, account usage, and so on. Report Overview ..........87 Issuing a Report ..........89 How to Issue a Report as User ............89 How to Issue a Report as Supervisor ........89...
  • Page 92 ALPHA2_US.book Page 86 Vendredi, 21. mars 2008 11:31 23...

  • Page 93: Report Overview

    ALPHA2_US.book Page 87 Vendredi, 21. mars 2008 11:31 23 Report Overview Report Overview As user or supervisor, you can get a range of reports to regularly view, print or store information on the mailing system usage, funds usage, account consumption, etc. Reports generally require a beginning date and an end date.
  • Page 94 ALPHA2_US.book Page 88 Vendredi, 21. mars 2008 11:31 23 List of Reports Table 1 : Reports Report name Short description Page COUNTER DATA Batch data Batch counter and corresponding postage for p.90 outgoing mail since the last reset. Received batch data Batch counter for incoming mail ('Received p.91 on') since the last reset.

  • Page 95: Issuing A Report

    ALPHA2_US.book Page 89 Vendredi, 21. mars 2008 11:31 23 Issuing a Report Issuing a Report For issuing a report, select the desired report, enter the corresponding parameters and choose how you want to display or record the report: On screen •...

  • Page 96: Counter Data

    ALPHA2_US.book Page 90 Vendredi, 21. mars 2008 11:31 23 Counter Data Counter Data Batch Data Report This report displays the batch counter and corresponding postage for outgoing mail (type of stamp [Standard]) since the last reset. Requirements To issue this report, you have to be logged as user. Outputs Screen.
  • Page 97 ALPHA2_US.book Page 91 Vendredi, 21. mars 2008 11:31 23 Received Batch Data This report displays the batch counter for incoming mail ('Received on') since the last reset. Requirements To issue this report, you have to be logged as user. This batch counter is specific to the [Received] type of stamp. Outputs Screen.

  • Page 98: System Data

    ALPHA2_US.book Page 92 Vendredi, 21. mars 2008 11:31 23 System Data System Data Daily Usage Report This report displays, for each day of the selected period, consumption data (total items and total postage value). Requirements This report is available as user or supervisor. You have to specify the period for the report (Begin date and End date).
  • Page 99 ALPHA2_US.book Page 93 Vendredi, 21. mars 2008 11:31 23 Monthly Usage Report This report displays, in a selected period and per month, the total items and total postage value. Requirements This report is available for as user and as supervisor. You have to specify the period for the report (Begin date and an End date).
  • Page 100 ALPHA2_US.book Page 94 Vendredi, 21. mars 2008 11:31 23 Machine Configuration Report This report displays all supervisor settings. Requirements To issue this report, you have to be logged as supervisor. Outputs Screen. USB printer. USB memory device. Table 6 : Machine Configuration Report Fields Comments Imprint default settings (Default Text, Default Ad die,...

  • Page 101: Funds/Refill Data

    ALPHA2_US.book Page 95 Vendredi, 21. mars 2008 11:31 23 Funds/Refill Data Funds/Refill Data Funds Summary Report This report displays the information on the funds usage in the machine since the ins- tallation of the machine. The content is limited to the history available in the PSD. Requirements This report is available as user or supervisor.
  • Page 102 ALPHA2_US.book Page 96 Vendredi, 21. mars 2008 11:31 23 Refill Operations Report This report displays the last refill operations performed on the machine in a selected period. Requirements For this report, you have to be logged as supervisor. Outputs Screen. USB printer.

  • Page 103: Account Data

    ALPHA2_US.book Page 97 Vendredi, 21. mars 2008 11:31 23 Account Data Account Data See also Current accounts in the machine: see Account List Report p.84. • Single Account Report This report displays the consumption of an account, selected in the account list, for a selected period.
  • Page 104 ALPHA2_US.book Page 98 Vendredi, 21. mars 2008 11:31 23 Multi Account Report This report displays the consumption for all the accounts in a selected period, sorted by increasing account number. The report displays all the accounts in 'active' status, and accounts 'inactive' or 'deleted' with a postage value.

  • Page 105: Online Services

    ALPHA2_US.book Page 99 Vendredi, 21. mars 2008 11:31 23 Online Services 7 Online Services Online Services for your mailing system allow you to very easily achieve tasks such as updating postal rates, system software or optional features, and using services such as e-confirmation. Online Services Overview ........101 Connecting to Online Services......
  • Page 106 ALPHA2_US.book Page 100 Vendredi, 21. mars 2008 11:31 23...

  • Page 107: Online Services Overview

    ALPHA2_US.book Page 101 Vendredi, 21. mars 2008 11:31 23 Online Services Overview Online Services Overview The Online Services simplify the use and the update of your mailing system. Online Services features and capabilities include: Online reporting: the usage of your machine is available from your personal, •...

  • Page 108: Connecting To Online Services

    ALPHA2_US.book Page 102 Vendredi, 21. mars 2008 11:31 23 Connecting to Online Services Connecting to Online Services Automatic calls Automatic calls To fully benefit from the convenience and power of Online Services, your mailing system should permanently be connected to a live analog telephone line so that it can link to the Online Server automatically whenever required.

  • Page 109: How To Call Online Services Manually

    ALPHA2_US.book Page 103 Vendredi, 21. mars 2008 11:31 23 Manual Calls Manual calls allow you to connect to the Online Server in order to retrieve new infor- mation (rate tables, ad-dies or messages) or to set new ordered options (scale ca- pacity, number of departments...).
  • Page 110 ALPHA2_US.book Page 104 Vendredi, 21. mars 2008 11:31 23 Testing the Connection to Online Services You may test the connection to the Online Services server via the commands in the Online Services menu: • > Ping server Establishes a connection and checks whether the server answers to a 'ping' command.

  • Page 111: How To Test The Connection To Online Services

    ALPHA2_US.book Page 105 Vendredi, 21. mars 2008 11:31 23 How to Test the Connection to Online Services How to Test the To test the connection to Online Services: Connection to Ping server Online Services As user: Press and type or select the path: >...

  • Page 112: Uploading Statistics

    ALPHA2_US.book Page 106 Vendredi, 21. mars 2008 11:31 23 Uploading Statistics Uploading Statistics This manual call uploads report data to the Online Services server, so that you can display reports that integrate the latest figures on your Online Services web page. Otherwise, automatic calls upload report data to the Online Services server at the end of each month.

  • Page 113: System Online Services

    ALPHA2_US.book Page 107 Vendredi, 21. mars 2008 11:31 23 System Online Services System Online Services Ink Management Service The Ink Management service sends an electronic message to the Online Services server when the mailing machine’s ink supply is running low. An e-mail message then informs you of that condition so that the ink cartridge can be replaced in time.

  • Page 114: Econfirmation Services

    ALPHA2_US.book Page 108 Vendredi, 21. mars 2008 11:31 23 eConfirmation Services eConfirmation Services Service Overview With E-Confirmation Services, your mailing machine can capture and process USPS Delivery Confirmation, Signature Confirmation, and Certified Mail tracking label numbers. After upload to the Online Server, simply log on your Online Services Web account to monitor all of your USPS Confirmation Service delivery tracking records at a glance, or in detail, in one convenient location.
  • Page 115 ALPHA2_US.book Page 109 Vendredi, 21. mars 2008 11:31 23 e-Confirmation Service Customer Profile If you have purchased the E-Confirmation Edition with USPS tracking, on the Online Services web page, you can activate and define your e-mail notifications, as well as enter and maintain e-mail addresses for the notifications.

  • Page 116: The Process In Your Mailroom

    ALPHA2_US.book Page 110 Vendredi, 21. mars 2008 11:31 23 The Process in your Mailroom The Process in Apply a tracking label (supplied by your Customer Service) to your mail. your Mailroom For information about ordering new labels, please contact your Customer Service. Select the appropriate rate and e-Confirmation service on your machine display.

  • Page 117: How To Process Econfirmation Items Using The Wp

    ALPHA2_US.book Page 111 Vendredi, 21. mars 2008 11:31 23 Processing e-Confirmation Items Using your Weighing Platform If you plan to use the eConfirmation service frequently, the use of a handheld scanner to scan the tracking labels is recommended. The hand-held scanner option is com- patible with the use of a weighing platform.

  • Page 118: How To Display Econf Record List And Details

    ALPHA2_US.book Page 112 Vendredi, 21. mars 2008 11:31 23 Leave the machine ON and connected at night to automatically upload the record to the USPS. You can also upload records manually (see How to Upload Report Data to the Online Services Server p.106). Checking e-Confirmation Records List of E-Confirmation records is accessible in the machine.

  • Page 119: How To Modify An Econf Record Status

    ALPHA2_US.book Page 113 Vendredi, 21. mars 2008 11:31 23 Modifying an e-Confirmation Record You can modify an e-Confirmation in case you decide not to send an item franked with an eConfirmation Service. In this case you have to edit the corresponding record and change its status.

  • Page 120: Updating System Software

    ALPHA2_US.book Page 114 Vendredi, 21. mars 2008 11:31 23 Updating System Software Updating System Software Occasionally it will be requested that you download new software for your mailing system. The software package may include feature enhancements or corrections. Also, if you purchase an additional service, you may be required to download the software to support this new service.
  • Page 121 ALPHA2_US.book Page 115 Vendredi, 21. mars 2008 11:31 23 After downloading The mailing system indicates it has to be re-started. Disconnect and reconnect the mailing system (see How to Disconnect your Mailing System p.8). After restarting, the mailing system calls the server to confirm installation.
  • Page 122 ALPHA2_US.book Page 116 Vendredi, 21. mars 2008 11:31 23...

  • Page 123: Configuring Your Mailing System

    ALPHA2_US.book Page 117 Vendredi, 21. mars 2008 11:31 23 Configuring your Mailing System 8 Configuring your Mailing System This section describes the general settings you can apply to your mailing system. Some of them can be managed directly by all users whereas most of them require as supervisor access.
  • Page 124 ALPHA2_US.book Page 118 Vendredi, 21. mars 2008 11:31 23 Imprint Default Settings ........136 How to Change the Default Rate ........137 How to Change the Default Text ........137 How to Change the Default Ad Die ........138 How to Set the Automatic Date Advance Time ....139 How to Set the Default Printing Offset ........140...

  • Page 125: Settings Overview

    ALPHA2_US.book Page 119 Vendredi, 21. mars 2008 11:31 23 Settings Overview Settings Overview This section describes two types of settings: User interface settings, that only last as long as the user who applies them is • logged in Supervisor settings, that set default or permanent characteristics of the user in- •...

  • Page 126: Logging In / Out As The Supervisor

    ALPHA2_US.book Page 120 Vendredi, 21. mars 2008 11:31 23 Logging in / out as the Supervisor Logging in / out as the Supervisor You need to be logged in as supervisor to configure the mailing system and perform functions such as managing accounts and access rights, issuing certain reports, etc. When you are logged in as the supervisor, only the supervisor menu is available.

  • Page 127: How To Quit The Supervisor Mode

    ALPHA2_US.book Page 121 Vendredi, 21. mars 2008 11:31 23 Quitting Supervisor Mode Follow the procedure below to quit the supervisor mode. This is necessary to return to a regular user session. How to Quit the Supervisor Mode How to Quit the To quit the supervisor mode: Supervisor Mode As supervisor:...

  • Page 128: Changing The Display Language

    ALPHA2_US.book Page 122 Vendredi, 21. mars 2008 11:31 23 Changing the Display Language Changing the Display Language You can choose a language among those available in the mailing system for your mailing session (3 languages maximum). How to Change the Display Language How to Change To change the current display language: the Display...

  • Page 129: Enabling/Disabling Sounds

    ALPHA2_US.book Page 123 Vendredi, 21. mars 2008 11:31 23 Enabling/Disabling Sounds Enabling/Disabling Sounds You can enable or disable the system beeps separately: Beeps on keys • • Beeps on warnings and errors. How to Enable / Disable the Beeps How to Enable / To enable or disable the beeps: Disable the As user:...

  • Page 130: Adjusting Display Contrast

    ALPHA2_US.book Page 124 Vendredi, 21. mars 2008 11:31 23 Adjusting Display Contrast Adjusting Display Contrast You can adjust the contrast of the display for bright or dark working environments. How to Adjust the Display Contrast How to Adjust To adjust the display contrast: the Display As user: Contrast...

  • Page 131: System Time-Outs And Settings

    ALPHA2_US.book Page 125 Vendredi, 21. mars 2008 11:31 23 System Time-outs and Settings System Time-outs and Settings System settings include: System motor time-outs • • Sleep mode time-out Smart Start: function that automatically starts the system motors when you wi- •...

  • Page 132: How To Change System Time-Outs

    ALPHA2_US.book Page 126 Vendredi, 21. mars 2008 11:31 23 Setting Default Time-outs How to Change System Time-outs How to Change To change the system time-outs: System Time- As Supervisor (see How to Log in as Supervisor p.120) outs Press and type or select the path: >...

  • Page 133: Funding Warnings And Pin Code

    ALPHA2_US.book Page 127 Vendredi, 21. mars 2008 11:31 23 Funding Warnings and PIN Code Funding Warnings and PIN Code Warnings The mailing system can warn you that the postage amount that you have typed is higher than a preset value. This high-amount warning prevents you from accidentally printing high postage amounts.

  • Page 134: How To Set / Cancel A Funding Pin Code

    ALPHA2_US.book Page 128 Vendredi, 21. mars 2008 11:31 23 Funding PIN Code You can set a funding PIN code to control the access of the users to the funding function (see Money Operations p.65). How to Set / Cancel a Funding PIN Code How to Set / To set a funding PIN code: Cancel a...

  • Page 135: Weighing Settings

    ALPHA2_US.book Page 129 Vendredi, 21. mars 2008 11:31 23 Weighing Settings Weighing Settings The weighing settings include: Setting a default weighing type used for mailing • • Zeroing the weighing platform Setting the differential weighing threshold • Setting the GEO code that corresponds to the geographical location of the mailing •...

  • Page 136: How To Set To Zero The Weighing Platform

    ALPHA2_US.book Page 130 Vendredi, 21. mars 2008 11:31 23 Zeroing the Weighing Platform You can reset the weighing platform in the following ways: Set to zero: resets the weight to zero • Tare: sets the weight to zero with an additional tray on the weighing platform •...

  • Page 137: How To Tare The Weighing Platform

    ALPHA2_US.book Page 131 Vendredi, 21. mars 2008 11:31 23 How to Tare the Weighing Platform How to Tare the To tare Weighing Platform: Weighing As supervisor (see How to Log in as Supervisor p.120): Platform 6.1.1 Press and type or select the path: >...

  • Page 138: How To Set The Differential Weighing Threshold

    ALPHA2_US.book Page 132 Vendredi, 21. mars 2008 11:31 23 Differential Weighing Threshold The differential weighing threshold is the difference of weigh on the weighing platform that the mailing system should consider as a mail piece being removed and thus, trigger next printing. Differential weighing is an optional feature you can add to your mailing system.

  • Page 139: How To Change The Geo Code

    ALPHA2_US.book Page 133 Vendredi, 21. mars 2008 11:31 23 GEO Code The Weighing Platform and Dynamic Scale provide mail piece weights that have to be corrected according to the geographical location of the mailing system, as weights can change with the altitude and latitude. The correcting geodesic code may be entered: Automatically with Online Services •...
  • Page 140 ALPHA2_US.book Page 134 Vendredi, 21. mars 2008 11:31 23 Figure 1 : Latitudes...
  • Page 141 ALPHA2_US.book Page 135 Vendredi, 21. mars 2008 11:31 23 Figure 2 : GEO codes from latitude and altitude...

  • Page 142: Imprint Default Settings

    ALPHA2_US.book Page 136 Vendredi, 21. mars 2008 11:31 23 Imprint Default Settings Imprint Default Settings The settings of the imprint 'by default' include: Stamp default settings: sets the default rate, text and ad die for mailing ope- • rations Automatic Date Advance: enables early date change to continue applying •...

  • Page 143: How To Change The Default Rate

    ALPHA2_US.book Page 137 Vendredi, 21. mars 2008 11:31 23 Stamp Default Settings You can set default parameters for the stamp elements that follow: Rate • Text • • Ad Die. You can create up to nine texts. On list screens, a tick indicates the default parameter.

  • Page 144: How To Change The Default Ad Die

    ALPHA2_US.book Page 138 Vendredi, 21. mars 2008 11:31 23 Changing the Default Ad Die See also Managing Ad Dies p.152 • How to Change the Default Ad Die How to Change To change the default Ad die: the Default Ad As supervisor (see How to Log in as Supervisor p.120): 3.3.2 Press...

  • Page 145: How To Set The Automatic Date Advance Time

    ALPHA2_US.book Page 139 Vendredi, 21. mars 2008 11:31 23 Automatic Date Advance The Auto Date Advance function automatically proposes to change the date printed on mail pieces at a preset time to the next 'working day' date. Example: You can set the system to change dates at 17:00 hours and set Saturdays and Sundays to be non-working days.

  • Page 146: How To Set The Default Printing Offset

    ALPHA2_US.book Page 140 Vendredi, 21. mars 2008 11:31 23 Printing Offset The printing offset is the distance between the right edge of the envelope and the imprint. How to Set the Default Printing Offset How to Set the To change the default printing offset: Default Printing As supervisor (see How to Log in as Supervisor p.120): Offset...

  • Page 147: Imprint Memories

    ALPHA2_US.book Page 141 Vendredi, 21. mars 2008 11:31 23 Imprint Memories 8.10 Imprint Memories The Imprint Memories allow to memorize imprint parameters for a standard stamp. As user, you can use an Imprint Memory to restore all the parameters saved in this Imprint Memory.

  • Page 148: How To Edit / Modify An Imprint Memory

    ALPHA2_US.book Page 142 Vendredi, 21. mars 2008 11:31 23 How to Edit / Modify an Imprint Memory How to Edit / To edit or modify an imprint memory: Modify an As supervisor (see How to Log in as Supervisor p.120): Imprint Memory Press and type...

  • Page 149: Connection Settings

    ALPHA2_US.book Page 143 Vendredi, 21. mars 2008 11:31 23 Connection Settings 8.11 Connection Settings Connection to the Postal Services To add funds, the mailing system connects to the Postal Services by using a modem and a telephone line. Use the procedure below to configure the connection. To connect the modem to the base, see Meet your Mailing System p.11.

  • Page 150: How To Set The Telephone Line Parameters

    ALPHA2_US.book Page 144 Vendredi, 21. mars 2008 11:31 23 Telephone Line and Modem These settings include the modem parameters and the telephone number that the mailing system calls to fund the meter (see Money Operations p.65). Make sure the telephone line is selected: see How to Set the Pos- tal Services Connection p.143.

  • Page 151: Options And Updates

    ALPHA2_US.book Page 145 Vendredi, 21. mars 2008 11:31 23 Options and Updates 9 Options and Updates This section describes how you can upgrade your system by adding optional functions and elements of stamp such as latest postal rates, additional texts or ad dies.
  • Page 152 ALPHA2_US.book Page 146 Vendredi, 21. mars 2008 11:31 23...

  • Page 153: Options And Updates Process

    ALPHA2_US.book Page 147 Vendredi, 21. mars 2008 11:31 23 Options and Updates Process Options and Updates Process You can update your mailing system by: Adding functional options such as differential weighing or advanced reporting • • Updating the postal rates Creating additional texts for the stamp •...

  • Page 154: Managing Options

    ALPHA2_US.book Page 148 Vendredi, 21. mars 2008 11:31 23 Managing Options Managing Options Consulting the Option List The option list includes the options actually loaded in your mailing system and in- dicates the options that are activated. You can display details for each option. For more information about the optional functions you can add to your mailing system, please contact your customer service.

  • Page 155: How To Load New Options

    ALPHA2_US.book Page 149 Vendredi, 21. mars 2008 11:31 23 Activating New Options Process for Activating Options You can activate options by connecting the mailing system to your Online Services server. New available options are automatically loaded into your mailing system and activated.

  • Page 156: Managing Texts

    ALPHA2_US.book Page 150 Vendredi, 21. mars 2008 11:31 23 Managing Texts Managing Texts The Texts are slogans you can add on the left hand side of the stamp printed on mail pieces. As supervisor, you can: Add texts (and give them a name) •...

  • Page 157: How To Add A New Text

    ALPHA2_US.book Page 151 Vendredi, 21. mars 2008 11:31 23 Editing Texts Use the procedures below to create, modify or delete texts. How to Add a New Text How to Add a To add a new text: New Text Display the list of texts. See How to Display the List of Texts p.150.

  • Page 158: Managing Ad Dies

    ALPHA2_US.book Page 152 Vendredi, 21. mars 2008 11:31 23 Managing Ad Dies Managing Ad Dies The Ad dies are pictures you can add on the left hand side of the stamp printed on mail pieces. As supervisor, you can: Rename ad dies •...

  • Page 159: How To Modify Or Delete An Ad Die

    ALPHA2_US.book Page 153 Vendredi, 21. mars 2008 11:31 23 Modifying the List of Ad Dies The procedure below allows you to change the name of an ad die or to remove an ad die from the list. How to Modify or Delete an Ad Die How to Modify To modify an ad die: or Delete an Ad...

  • Page 160: Managing Rates

    ALPHA2_US.book Page 154 Vendredi, 21. mars 2008 11:31 23 Managing Rates Managing Rates Your mailing system uses rate tables to calculate postage amounts. As supervisor, you can: Display the list of rate tables and see which table the system is currently using •...

  • Page 161: Using The Mailbox

    ALPHA2_US.book Page 155 Vendredi, 21. mars 2008 11:31 23 Using the Mailbox Using the Mailbox The mailbox allows you to receive messages from the mailing system or from your customer service via the server. On the home screen, an icon indicates that the mailbox contains unread messages: The Mailbox list screen indicates unread messages and allows you to delete read messages.
  • Page 162 ALPHA2_US.book Page 156 Vendredi, 21. mars 2008 11:31 23...

  • Page 163: 10Maintaining Your Mailing System

    ALPHA2_US.book Page 157 Vendredi, 21. mars 2008 11:31 23 Maintaining your Mailing System 10 Maintaining your Mailing System This section contains important information about the maintenance of your mailing system to keep it in good condition. 10.1 Maintaining the Ink Cartridge ......159 How to Display Ink Level and Cartridge Data ......160 How to Display Ink Level and Cartridge Data .....160...
  • Page 164 ALPHA2_US.book Page 158 Vendredi, 21. mars 2008 11:31 23...

  • Page 165: Maintaining The Ink Cartridge

    ALPHA2_US.book Page 159 Vendredi, 21. mars 2008 11:31 23 Maintaining the Ink Cartridge 10.1 Maintaining the Ink Cartridge About the Ink Cartridge The ink cartridge used for printing is located in the mailing system base and contains an ink that is compulsory for postal transactions. The ink cartridge uses ink jet technology.

  • Page 166: How To Display

    ALPHA2_US.book Page 160 Vendredi, 21. mars 2008 11:31 23 Displaying Ink Level and Cartridge Data You can display the ink level and other cartridge data, such as: Ink consumed in percent • Ink color • • Cartridge status (present or not present) •...

  • Page 167: How To Align The Printing Heads

    ALPHA2_US.book Page 161 Vendredi, 21. mars 2008 11:31 23 Setting the Headset Alignment Align the printing heads if there is an offset between the top and the bottom of the im- prints. The mailing system requires you to align the heads after each car- tridge change.

  • Page 168: How To Clean The Printing Heads Automatically

    ALPHA2_US.book Page 162 Vendredi, 21. mars 2008 11:31 23 Cleaning the Printing Heads If the printing on envelopes or labels looks unclear or dirty in some way, clean the headset to restore the head condition. If the headset has to be cleaned too often, change the automatic cleaning interval as indicated.

  • Page 169: How To Clean The Printing Heads Manually

    ALPHA2_US.book Page 163 Vendredi, 21. mars 2008 11:31 23 Manual Cleaning If automatic cleaning is not sufficient, you can clean the printing heads manually. How to Clean the Printing Heads Manually How to Clean To clean the printing heads manually: the Printing Open base cover.

  • Page 170: How To Change The Ink Cartridge

    ALPHA2_US.book Page 164 Vendredi, 21. mars 2008 11:31 23 Changing the Ink Cartridge Power supply is necessary to move the cartridge to the 'replace- ment' position. How to Change the Ink Cartridge How to Change Open the cover: the ink cartridge moves to the the Ink Cartridge replacement position.
  • Page 171 ALPHA2_US.book Page 165 Vendredi, 21. mars 2008 11:31 23 Insert the new ink car- tridge, and then push it until the click. Close the cover. The alignment process of the printing heads starts automatically.

  • Page 172: Filling The Moistener

    ALPHA2_US.book Page 166 Vendredi, 21. mars 2008 11:31 23 Filling the Moistener 10.2 Filling the Moistener Filling The mailing system uses water for sealing envelopes if the table with moistener is ins- talled. When the system is out of water the mailing process continues but the en- velopes are not sealed properly.

  • Page 173: Cleaning The Mail Path

    ALPHA2_US.book Page 167 Vendredi, 21. mars 2008 11:31 23 Cleaning the Mail Path 10.3 Cleaning the Mail Path Cleaning the mail path includes: Cleaning the Brushes and Sponge • • Cleaning the mailing system sensors on the mail path.

  • Page 174: How To Clean The Brushes And Sponge

    ALPHA2_US.book Page 168 Vendredi, 21. mars 2008 11:31 23 Cleaning the Brushes and Sponge MAKE SURE YOUR SYSTEM IS DISCONNECTED FROM POWER BEFORE CLEANING! How to Clean the Brushes and Sponge How to Clean To clean the brushes and sponges of the moistener: the Brushes and Remove the moistener assembly from the table.

  • Page 175: How To Clean The Mail Path Sensors

    ALPHA2_US.book Page 169 Vendredi, 21. mars 2008 11:31 23 Cleaning the Mail Path Sensors How to Clean the Mail Path Sensors How to Clean To clean the mail path sensors: the Mail Path Use a damp cloth or 70° alcohol on a cotton applicator. Sensors The sensors are indicated on the figure below.

  • Page 176: Running The Installation Wizard

    ALPHA2_US.book Page 170 Vendredi, 21. mars 2008 11:31 23 Running the Installation Wizard 10.4 Running the Installation Wizard You may wish to run the installation wizard after a system update. How to Run the Installation Wizard How to Run the To run the installation wizard: Installation As supervisor (see How to Log in as Supervisor p.120):...

  • Page 177: 11Troubleshooting

    ALPHA2_US.book Page 171 Vendredi, 21. mars 2008 11:31 23 Troubleshooting 11 Troubleshooting This section helps you solve problems you may encounter while using your mailing system. 11.1 Paper Jamming ..........173 How to Unblock Mail Jammed in the Base ........173 11.2 Weighing Problems ..........
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  • Page 179: Paper Jamming

    ALPHA2_US.book Page 173 Vendredi, 21. mars 2008 11:31 23 Paper Jamming 11.1 Paper Jamming Base Jamming Some envelopes are blocked in the transport mechanism of the Base. Possible causes Actions Mailpiece is too thick. 1 Unblock the Base as indicated •...

  • Page 180: Weighing Problems

    ALPHA2_US.book Page 174 Vendredi, 21. mars 2008 11:31 23 Weighing Problems 11.2 Weighing Problems The Weighing Device does not Weigh Properly The Base does not seem to display a correct weigh. You have to check the weighing device as follows. Possible causes Actions There are vibrations or air...

  • Page 181: Diagnostics And System Data

    ALPHA2_US.book Page 175 Vendredi, 21. mars 2008 11:31 23 Diagnostics and System Data 11.3 Diagnostics and System Data The diagnostics allow you to find the main cause of a trouble or a breakdown of the machine. The machine executes self tests to diagnose the system and generates the corres- ponding reports.

  • Page 182: How To Access The Diagnostics

    ALPHA2_US.book Page 176 Vendredi, 21. mars 2008 11:31 23 How to Access the Diagnostics How to Access To gain access to a diagnostic: the Diagnostics As supervisor (see How to Log in as Supervisor p.120): Press and type or select the path: >...

  • Page 183: How To Display The Software Data

    ALPHA2_US.book Page 177 Vendredi, 21. mars 2008 11:31 23 System Data As Supervisor, you have access to: • The Software Data (PSD#, Loader, OS, PACK, XNDF DATA DELTA, language, variant). • The Hardware (machine) Data (P/N of the base and the PSD). •...

  • Page 184: How To Display The Error Lists

    ALPHA2_US.book Page 178 Vendredi, 21. mars 2008 11:31 23 How to Display the Error Lists How to Display To display the error lists: the Error Lists As supervisor (see How to Log in as Supervisor p.120): 7.1.3 Press and type or select the path: >...

  • Page 185: 12Specifications

    ALPHA2_US.book Page 179 Vendredi, 21. mars 2008 11:31 23 Specifications 12 Specifications This sections contains the main specifications of your mailing system. 12.1 General specifications ........181 12.2 Operating specifications ........182...
  • Page 186 ALPHA2_US.book Page 180 Vendredi, 21. mars 2008 11:31 23...

  • Page 187: General Specifications

    ALPHA2_US.book Page 181 Vendredi, 21. mars 2008 11:31 23 General specifications 12.1 General specifications Dimensions (Length * Width * Height) in inches Base: 9.9" x 14.8" x 10.2" • • Feed Table with moistener: 7.4" x 8.6" x 3.9" Weights Base: 2 lb.4.8 oz •...

  • Page 188: Operating Specifications

    ALPHA2_US.book Page 182 Vendredi, 21. mars 2008 11:31 23 Operating specifications 12.2 Operating specifications Envelope dimensions and weights Max. length: 13" • • Max. width: 10" Sealing max. thickness: 3/8 inch • • Flap max. height: 3" Min. thickness: 0.008" Max.

  • Page 189: Index

    ALPHA2_US.book Page 1 Vendredi, 21. mars 2008 11:31 23 Index Fractional Setting 140 Access Control 73 Funds 29 ,68 ,69 Access Rights 73 Account 16 ,81 Account Parameters 80 GEO Code 133 Account level 107 Accounts 77 ,79 Ad Dies 152 Imprint Memories 62 ,141 Ad die 16 ,59 Imprint memory 16...
  • Page 190 ALPHA2_US.book Page 2 Vendredi, 21. mars 2008 11:31 23 Option List 148 Session 27 Options 149 Sleep 18 Sorting Mail 26 Specifications 181 PIN Code 76 ,127 Stamp 57 ,136 PSD 14 ,67 ,70 Standard 30 Power 5 Synchronize' Call 103 Print offset 16 ,61 Printing Offset 140 Telephone 7...
  • Page 191 ALPHA2_US.book Page 3 Vendredi, 21. mars 2008 11:31 23...

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