Extension Hunting; Circular Hunting; Terminal Hunting - NEC DS1000 Product Description

G
G

Extension Hunting

share responsibility for answering calls. Each call cycles through the group until an available mem-
ber picks it up.
There are three types of Extension Hunting:
G
G
G

Circular Hunting

A Circular Hunting group consists of a group of extensions programmed into a Circular Hunting
list. A call unanswered at a member extension rings the next extension in the programmed list. If
unanswered, the call will continue to cycle through the hunt group. Depending on the hunt type (see
below), Circular Hunting will occur for transferred trunk calls, DILs to a hunt group member, and
ringing Intercom calls. Hunting does not occur for Key Ring and Ring Group calls.
There are four types of Circular Hunting:
G
G
G
G

Terminal Hunting

A Terminal Hunting group consists of a group of extensions programmed into a Terminal Hunting
list. A call unanswered at a member extension rings the next extension in the programmed list. The
call will cycle through the group once, until it reaches the last extension in the list. Unlike Circular
Hunting, the call will not cycle back to the top of the hunt list. Depending on the hunt type (see
below), Terminal Hunting will occur for transferred trunk calls, DILs to a hunt group member, and
ringing Intercom calls. Hunting does not occur for Key Ring and Ring Group calls.
DS1000/2000 Product Description
Direct Inward Line
DILs ring for an extended period before routing to the overflow destination.
Transfer
Transferred trunks ring for an extended period before recalling the transferring extension.
Automatically route calls to
co-workers that work closely
together.
Circular Hunting
Terminal Hunting
Uniform Call Distribution (UCD) Hunting
Ring No Answer Trunk (Option 1)
Hunting will occur for unanswered trunk calls. Hunting will not occur for unanswered ringing
Intercom calls or while the member extension is busy.
Busy/Ring No Answer Trunk (Option 2)
Hunting will occur for unanswered trunk calls and for trunk calls to the member extension
while it is busy. Hunting will not occur for ringing Intercom calls.
Busy/Ring No Answer All Calls (Option 3)
Hunting will occur for unanswered trunk and ringing Intercom calls, and for trunk and ringing
Intercom calls to the member extension while it is busy.
Busy Trunk (Option 4)
Hunting will occur for trunk calls to the member extension while it is busy. Hunting will not
occur for unanswered trunk and ringing Intercom calls.
Section 3: Features
Availability: All versions.
Extension Hunting routes calls to a predefined group of hunt
group member extensions. A call rings in sequence through the
hunt group until answered at a member extension. Extension
Hunting is helpful, for example, for a group of co-workers that
Section 3: Features N 61
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