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STATUS
MESSAGE
/ CODE
Error
Open front cover
400
%ERRCODE%: paper size error
Error
Check %TRAY%
390
%ERRCODE%: paper jam
Error
Open front cover
391
%ERRCODE%: paper jam
392
Error
Open front cover
380
%ERRCODE%: paper jam
Error
Open top cover
381
%ERRCODE%: paper jam
382
383
385
389
Error
Open duplex cover
370
%ERRCODE%: paper jam
371
373
Error
Open front cover
372
%ERRCODE%: paper jam
Error
Install duplex unit
360
%ERRCODE%: duplex unit open
MEANING / ACTION
Inappropriate size paper was fed
from a tray. Check the paper in the
tray or check for multi feed
"Clearing paper jams"
Open and close the cover to
perform recovery printing, and
continue.
Paper jam occurred during paper
feeding from MP tray.
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Open the front cover, remove the
paper and close the cover.
Error 391: Tray 1
Error 392: Tray 2
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Open the front cover, remove the
paper and close the cover.
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Open the top cover, remove the
paper and close the cover.
Error 381: Transport
Error 382: Exit
Error 383: Duplex entry
Error 385: Around fuser unit
Error 389: Printing page lost
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Open the duplex cover, remove the
paper and close the cover.
Error 370: Duplex reversal
Error 371: Duplex input
Error 373: Multi-feed into duplex
(duplex remain jam)
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Misfeed from duplex. Open the
front cover, remove the paper and
close the cover.
See "Clearing paper jams"
If the code still appears, contact
your dealer.
Duplex unit is open (removed).
When this error is detected,
printing stops.
Troubleshooting > 114
(See
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