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STATUS
MESSAGE
/ CODE
Error
Replace toner
614
%ERRCODE%: incompatible
%COLOR% toner
615
616
617
Error
Replace toner
620
%ERRCODE%: incompatible
%COLOR% toner
621
622
623
Error
Genuine toner is recommended
550
%ERRCODE%: non genuine
%COLOR% toner
551
552
553
Error
Install toner
610
%ERRCODE%:%COLOR% toner
missing
611
612
613
Error
Check toner cartridge
540
%ERRCODE%:%COLOR% toner
sensor error
541
542
543
Error
Open upper cover
401
%ERRCODE%: paper multi feed
MEANING / ACTION
OEM channel mismatch:
Incompatible toner cartridge fitted
(incorrect signature ID; incorrect
distribution channel group).
Replace with genuine toner
cartridge.
Error 614: Y
Error 615: M
Error 616: C
Error 617: K
OEM mismatch: Incompatible toner
cartridge fitted (protected
signature ID; incorrect distribution
channel group).
Replace with genuine toner
cartridge.
Error 620: Y
Error 621: M
Error 622: C
Error 623: K
Unauthorised 3rd party:
Incompatible toner cartridge fitted
(signature ID can not be
recognised).
Replace with genuine toner
cartridge.
Error 550: Y
Error 551: M
Error 552: C
Error 553: K
Toner cartridge is not fitted.
Install genuine toner cartridge.
Error 610: Y
Error 611: M
Error 612: C
Error 613: K
If the code appears, contact your
dealer.
Inappropriate long paper was fed
from a tray. Check whether multi
feed has happened
paper jams"
Open and close the cover to
perform recovery printing, and
continue.
Troubleshooting > 113
(See "Clearing
).
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