Getting Help - Extreme Networks ExtremeWireless AP3935i Installation Manual

Getting Help

For additional support related to the AP3935 or this document, contact Extreme Networks using
one of the following methods:
Web
Phone
Before contacting Extreme Networks for technical support, have the following data ready:
• Your Extreme Networks service contract number
• A description of the failure
• A description of any action(s) already taken to resolve the problem (for example, changing
mode switches or rebooting the unit)
• The serial and revision numbers of all involved Extreme Networks products in the network
• A description of your network environment (such as layout, cable type, other relevant
environmental information)
• Network load and frame size at the time of trouble (if known)
• The device history (for example, if you have returned the device before, or if this is a recurring
problem)
• Any previous Return Material Authorization (RMA) numbers
www.Extreme Networks.com/support/
1-800-872-8440 (toll-free in U.S. and Canada)
or 1-603-952-5000
For the Extreme Networks Support toll-free number in your country:
www.Extreme Networks.com/support/
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