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Telephoning
Transferring an External Call to an External Subscriber
External calls can only be transferred to an external subscriber via the "Subscriber on
hold" menu.
You have dialled an external number for a consultation call (see Enquiry/Toggling by
Means of the R-Key starting on page 53); the original (external) caller is kept on hold.
Press the Menu softkey briefly and confirm the Transfer menu item with OK.
Depending on your communications system's settings, the external calls will be
switched together in your communications system or in the exchange of you network
operator.
Note
When you call an external party and then transfer this person to another external
party, you will bear the costs for the call between the two external callers. You have
no way of influencing how long the transferred call will last. The connection is estab-
lished via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user
channels).
"Subscriber on Hold" Menu
Note
Menu items marked with an * are only displayed if the corresponding user authorisa-
tion has been set in the Configurator.
You have put a call on hold and are making a consultation call.
Press the Menu softkey briefly and then select ...
Hands-free on or Hands-free off: Here you can activate/deactivate the hands-free
functionality. This menu point is only displayed with an OpenPhone 27.
Disconnect: You disconnect the current call and return to dialling mode. Enter a new
R
call number for a further enquiry or press the
key. You will be connected with the
subscriber on hold.
Phone book: You can add the phone number of the current subscriber to the
OpenCom 100 / Aastra 800 telephone book as a new entry (New Entry) or you can
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