Printing includes unexpected data
Problem
Text that was intended
for the magnetic stripe
printed on the card
instead.
Several blank cards are
ejected before the full
card prints.
The color printing has flaws
Problem
One or more lines appear
on the card.
The print quality changes
from the previous card.
One color panel is not
aligned correctly with
other color panels.
SD260L/SD360/SD460 Card Printers User's Guide
Probable Cause
The magnetic stripe font
was not applied to the
text.
The escape code was
typed incorrectly.
The text to encode was
longer than one line.
The application uses the
page size that is in effect
when a card design
document is created.
Setting the page size after
creating the document
can cause errors.
Probable Cause
The printhead is dirty or
damaged.
The ribbon type was
changed while card jobs
were in the printer
queue.
The cards are slipping in
the track.
The cards are not the
correct size for the
printer.
Solution
Refer to "Magnetic Stripe Fonts" in the
printer's Driver Guide.
Refer to "Magnetic Stripe Escapes" in the
printer's Driver Guide.
Reduce the font size to keep all text on one
line.
Use the page setup feature of the application
to set the page size before creating the
document. Consider creating a template for
cards that opens at the correct page size.
Solution
Clean the printhead. Refer to "Clean the
Printhead" on page
28.
The type of ribbon installed in the printer
determines the color profile used when the
card is sent to print. If the ribbon type
changes while jobs are queued, the card may
not print correctly. Allow all queued jobs to
complete before changing the type of ribbon
in the printer. Changing to a ribbon of the
same type does not affect printing.
Run a cleaning card. Refer to "Run a Printer
Cleaning Card" on page
Use cards that meet the size requirement for
the printer. Refer to "Cards" in your printer's
Installation and Administrator's Guide for
specifications. If you must use the cards you
have, ask your system administrator for help.
30.
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