Card Jams
A card jam occurs when the card does not reach the proper position for the next action, such as
printing or ejecting the card.
You usually can resolve the error by pressing the U
the error persists, do the following to remove the card from the printer.
1.
Open the printer.
2.
Remove the print ribbon cartridge.
3.
Turn the manual advance knob to move the jammed
card until it is accessible from the rollers or exits into
the output hopper.
4.
Remove the card.
5.
Replace the ribbon cartridge and close the printer.
6.
Press the U
the PC message.
H
& T
INTS
IPS
Check the ribbon to make sure that it is not torn. Refer to
"109: Print ribbon problem" on page
replace the ribbon, if needed.
For laminator card jams, refer to "Clear Laminator Card Jam" on page
54
button on the printer or click Retry in
SER
63 to repair or
button so that the printer displays Ready. If
SER
A‐11.
Troubleshooting