DataCard SD260 User Manual

DataCard SD260 User Manual

Sd series, instant issuance system/retransfer card printer, xps card printer driver
Table of Contents

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Datacard
XPS Card Printer Driver
User's Guide
October 2016
Part No. 527280-004, Rev. A

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Table of Contents
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Summary of Contents for DataCard SD260

  • Page 1 ® Datacard XPS Card Printer Driver User’s Guide October 2016 Part No. 527280-004, Rev. A...
  • Page 2: Trademark Acknowledgments

    Trademark Acknowledgments Datacard is a registered trademark and service mark of Entrust Datacard Corporation in the United States and other countries. Entrust is a registered trademark and service mark in the United States and other countries.
  • Page 3: Compliance Statements

    Safety The following basic safety tips are given to ensure safe installation, operation, and maintenance of Entrust Datacard™ equipment. • Connect equipment to a grounded power source. Do not defeat or bypass the ground lead. • Place the equipment on a stable surface (table) and ensure floors in the work area are dry and non-slip.
  • Page 4: Regulatory Compliance

    Regulatory Compliance EMC Compliance Notice To ensure compliance of the model RX10 retransfer printer to the radiated emissions requirements for class “A” Information Technology Equipment, be sure to use a shielded Ethernet cable when connecting to your network Notice for USA (FCC Notice) This equipment has been tested and found to comply with the limits for Class A computing devices, pursuant to Part 15 of FCC rules.
  • Page 5: Notice For Japan

    Notice for Europe The EU Declaration of Conformity can be found on EntrustDatacard.com WARNING: This is a class A product. This equipment is compliant with class A of either CISPR32 or CISPR22. In a domestic/residential environment this equipment may cause radio interference, in which case the user may be required to take adequate measures.
  • Page 6 Wash hands after handling. Entrust Datacard believes that its products are not harmful when used as designed. However, the above warning is made in compliance with the State of California Safe Drinking Water and Toxic Enforcement Act of 1986, which requires warning labels on products that may contain elements that the State of California considers harmful.
  • Page 7 Revision Log XPS Card Printer Driver User’s Guide Revision Date Description of Changes October 2016 First release of this document...
  • Page 8 viii...
  • Page 9: Table Of Contents

    Contents Chapter 1: About the Printer Driver ......... . . 1 Supported Operating Systems.
  • Page 10 Chapter 3: Card Printer Driver Management Tasks ......37 The Printer Properties Window ........... 37 General Tab .
  • Page 11 Select an Erase Pattern ..........86 Retransfer Printer Print Area Tab .
  • Page 12 Chapter 5: Installation Troubleshooting ........121 Troubleshoot the Card Printer Driver Installation .
  • Page 13: Chapter 1: About The Printer Driver

    Driver from the appropriate window (for example, Printer Properties). Operating system-specific exceptions are noted, where necessary. Supported Printers The Card Printer Driver supports the following printers: Datacard® SD Series (SD160™, SD260™, SD260L™, SD360™, SD460™) Card Printers  Datacard® CD800™ Card Printer ...
  • Page 14: Driver Task Overview

    Driver Task Overview Refer to “Install the Driver” page 9 for the steps to follow to install the printer and driver. After the Card Printer Driver has been installed, it does the following: Receives card data from an application. Processes it for personalizing a card. Optionally, encrypts data transactions with the printer for secure printing.
  • Page 15: Printer/Driver Communications Over A Network

    Printer/Driver Communications Over a Network The Card Printer Driver requires the current printer IP address when it is connected to the printer over a network. Refer to the printer’s User’s Guide for information on how to retrieve the printer’s IP address. When both the printer and the PC use an organization's network, the network affects the speed of data transmission, and can affect who can use the printer.
  • Page 16 About the Printer Driver...
  • Page 17: Chapter 2: Xps Card Printer Driver Installation

    Chapter 2: XPS Card Printer Driver Installation This chapter provides information about how to install the Card Printer Driver. Before You Install The Card Printer Driver typically is installed using the installation CD shipped with the printer. You also can install it using a downloaded installation file. Be aware of the following as you plan to install the Card Printer Driver.
  • Page 18: Identify Your Installation Requirements

    “Start the Installation” page Download the If the installation CD is not available, you can download the Card Driver Printer Driver installation file from the Entrust Datacard website. Refer to “Download the Installation File (Optional)” page Use a USB Refer to “Install the Driver”...
  • Page 19: Prepare To Install The Card Printer Driver

    Obtain the downloaded driver installation file on a portable storage medium and save it to your hard drive. Or, download the current version of the installation file from the website: http://www.datacard.com Browse to the Downloads area of the website (or the Products page for the printer) and select the Card Printer Driver .exe file.
  • Page 20: Start The Installation

    Start the Installation Log on to the PC as a user with administrator access. Do one of the following: Insert the Driver Installation CD in the PC’s drive.  Browse to the location on the PC where you saved the downloaded file. Double-click the ...
  • Page 21: Install The Driver

    Install the Driver The following instructions describe how to install the driver using either a USB or a network connection. Most of the installation procedure is the same for either method; differences are noted where necessary. Caution: If you are installing the driver with a USB connection, do not connect the USB cable to the printer until instructed.
  • Page 22 On the Welcome page, click Install a Network Printer or Install a USB Printer. The installer displays the license agreement. Read the license agreement and click Accept. If you are installing multiple copies of the driver, you only have to accept the license agreement once.
  • Page 23 The Card Printer Driver begins loading. If you are using a USB connection, continue with step  If you are using a network connection, skip to step  USB Installation: When prompted, connect the printer to the PC with a USB cable, as shown on your screen. XPS Card Printer Driver User’s Guide...
  • Page 24 Windows searches for the printer and connects the PC and printer. The Installing USB Driver page displays. Continue with step Network Installation: Connect the printer to the network with an Ethernet cable. XPS Card Printer Driver Installation...
  • Page 25 Use the printer LCD screen menu system to retrieve the printer’s IP address. Press the down arrow until the IP address displays and write down the address. The Card Printer Driver supports both IPv4 and IPv6 addresses for network- connected printers. Refer to your printer’s User’s Guide for complete information about obtaining an IPv6 address.
  • Page 26 When the installer displays the Printer Properties Ports tab, click Configure Port. XPS Card Printer Driver Installation...
  • Page 27 Type the IP address in the Printer Name or IP Address field on the Port Settings window. If you are entering an IPv6 address, make sure that you enter the complete address. An IPv6 address requires square brackets at the beginning and end of the address.
  • Page 28 When the Card Printer Driver is installed, the Installation Complete page displays. Test your printer by printing a sample card. Make sure that Ready displays on the LCD screen, and click Print Sample Card. CE840 instant issuance systems that do not have a printhead installed cannot ...
  • Page 29: Update The Card Printer Driver

    Update the Card Printer Driver If the currently installed Card Printer Driver is version 4.0 or newer, you can update to the latest driver version without having to remove all installed printers and reinstall the new driver. Use the Card Printer Driver update process to install the new version. The updated Card Printer Driver retains your printing preferences and selections from the previous version.
  • Page 30: Update The Driver

    Update the Driver The Card Printer Driver update requires that you restart your computer. Plan to perform the update when no cards are printing and at a time that does not interfere with your production schedule. To update the Card Printer Driver: Log on to the PC where the Card Printer Driver is installed.
  • Page 31 The Update the Driver page displays. Click Update Now to start the update process. The Update Complete page displays. Click Restart Now to restart your computer and complete the update. XPS Card Printer Driver User’s Guide...
  • Page 32: Update A Shared Printer Client

    If the update fails to complete, the Driver Update Failed dialog box displays. Click Remove Driver to remove the driver from your PC. You then can install the driver as a new install (refer to “Install the Driver” page Update a Shared Printer Client If you use printer sharing, the host PC and all client PCs must be at the same version of the Card Printer Driver to work properly.
  • Page 33: Verify The Client Update

    Right-click the printer name and select Update driver from the menu. The text “Needs new driver” also displays as a Status message. If Update driver does not appear in the menu, send a card to the printer. A message to install the driver will display. If the Do you trust this printer dialog box displays, click Install Driver.
  • Page 34: Install Support Files

    Install Support Files Display the Card Printer Installation Welcome window. Refer to “Start the Installation” page You can use the Driver Installation CD or the file downloaded from the website. Select the Install driver support items icon at the top of the installation window (see right).
  • Page 35: Install User Documentation

    Install User Documentation Install the card printer documentation files from the separate documentation CD. The document set consists of the following user manuals: Quick Install Guide  XPS Card Printer Driver Guide  User’s Guide  Installation and Administrator’s Guide ...
  • Page 36: Connect More Than One Printer

    Connect More Than One Printer There are several options for connecting more than one printer to a PC. You can connect to several printers installed on an Ethernet network, or connect multiple printers to a PC with USB cables. Print to More Than One Printer From One PC When you print to more than one printer from one PC, keep the following in mind: Keep track of the printer names.
  • Page 37 The operating system detects the new device and begins installation. What you see during the installation process varies depending on your system’s current setup. A pop-up window may display during installation.  If the operating system does not display a pop-up window within a few minutes, check all cables and connections to the printer, and then look at the PC’s Printers window to determine whether the icon for the new printer displays.
  • Page 38: Use The Card Printer Driver For Secure Printing

    Use the Card Printer Driver for Secure Printing Secure printing encrypts print commands and card data and transmits the information securely from the PC to the printer. When the Card Printer Driver detects that a printer is enabled for secure communications, it encrypts the data before sending it to the printer. Refer to your printer’s Installation and Administrator’s Guide for more information about printers that support secure communication.
  • Page 39: Use Printer Manager To Set Up Secure Printing

    Use Printer Manager to Set Up Secure Printing Do the following to set up secure printing: Install a printer that supports secure printing. Refer to the printer’s Installation and Administrator’s Guide for a list of hardware and software requirements. Install and set up the Card Printer Driver. Refer to “Install the Driver”...
  • Page 40: Use Printer Sharing

    Use Printer Sharing You can share a printer over a network using Microsoft File and Printer Sharing. Shared printing includes a host PC and up to 10 client PCs. The printer is connected to a host PC that has the Card Printer Driver installed. Client PCs then print to the shared printer over a network.
  • Page 41: Supported Operating Systems

    Supported Operating Systems The Card Printer Driver supports the following host and client operating system combinations. See the appropriate appendix for printer sharing setup information for your host and client systems. Host Client Refer to 64-bit: 64-bit: Appendix A: "Windows Printer Sharing” Windows 7 Windows 7 Windows 8.1...
  • Page 42 Feature Printer Sharing Tips View messages To set up accounts to view messages: Enable printer sharing on the Windows Printer Properties  Sharing tab. Set up applicable user accounts on the Windows  Printer Properties Security tab. Select the Print and the Manage this printer permissions for each user or group.
  • Page 43: Set Up Group Accounts For Using Shared Printers

    Set Up Group Accounts for Using Shared Printers If you want to define which users can both print cards and view messages, we recommend the following: Create a group account. Assign the client user accounts allowed to use the printer to the group account. Use the shared printer’s Printer Properties Security tab and select the Print and Manage this printer permissions to allow the group to print and display messages.
  • Page 44: Use Printer Pooling

    Use Printer Pooling Printer pooling is used in card production environments in which an application prints to a group of printers. The user chooses to print to the pool and the pool distributes the print jobs to the next available printer. Printer Pooling Requirements ...
  • Page 45: Operating Systems Supported For Printer Pooling

    Operating Systems Supported for Printer Pooling Printer pooling is supported on all Card Printer Driver-supported operating systems. For more information about supported operating systems, refer to the printer's Installation and Administrator's Guide. Tips for Printer Pooling Feature Tip for Printer Pooling Error messages Messages display the name of the main printer named during the Card Printer Driver installation, rather than the...
  • Page 46: Set Up A Printer Pool

    Feature Tip for Printer Pooling Printer pool print queues A printer that cannot process jobs continues to have jobs assigned to it by the pool controller. The Card Printer Driver does not determine if each printer in the pool is ready to receive card jobs.
  • Page 47 Configure the network printers for printer pooling. Display the Devices and Printers window for your operating system. Right-click the card printer icon and select Printer properties to display the Printer Properties window. Windows Server 2008 and Windows Server 2012: Select the printer and click Print server properties on the menu bar.
  • Page 48 Disable SNMP for each added printer. On the Ports tab, select a printer that you want to add to the pool and click Configure Port. On the Configure Standard TCP/IP Port Monitor window, make sure that SNMP Status Enabled is not checked. iii.
  • Page 49: Chapter 3: Card Printer Driver Management Tasks

    Chapter 3: Card Printer Driver Management Tasks Card Printer Driver management tasks are accessed through the Printer Properties window. This chapter provides information about the Card Printer Driver, including: The Printer Properties Window  General Tab page 38  Sharing Tab page 38 ...
  • Page 50: General Tab

    General Tab The General tab contains basic information about the printer. Click Preferences to display the Printing Preferences window, which has settings that define how the card prints. Refer to “Design Tasks in Windows Printing Preferences” page 65 for complete information about using the Printing Preferences window.
  • Page 51: Ports Tab

    Ports Tab Use the Ports tab to define the IP address of your printer to the PC. Refer to “Install the Driver” page 9 “Set Up a Printer Pool” page 34 for information about defining a port during installation or when setting up a printer pool. The Ports tab of the Printer Properties window includes the Enable Bidirectional Support check box.
  • Page 52 Windows 7, Windows 8.1, and Windows 10 Open the Printer Properties window and select the Ports tab. Select the installed network printer you want to change and click Configure Port. On the Configure Standard TCP/IP Port Monitor dialog box, enter the new IP address for the printer.
  • Page 53 Windows Server 2008 and Windows Server 2012 Open the Devices and Printers window and click the network printer you want to change. Print server properties displays in the menu bar. Click Print server properties and select the Ports tab on the Print Server Properties window.
  • Page 54 On the Configure Standard TCP/IP Port Monitor dialog box, enter the new IP address for the printer. Click OK to save the settings, and then click Close to exit the Print Server Properties window. Card Printer Driver Management Tasks...
  • Page 55: Advanced Tab

    Advanced Tab The Advanced tab contains additional printer settings. We recommend you keep the defaults set when you install the Card Printer Driver. The Card Printer Driver does not support the following options on the Advanced  tab: – The New Driver button. Use the update process to update the Card Printer Driver to a newer version.
  • Page 56: Security Tab

    Security Tab Use the Security tab to set printer permissions. If the PC to which the printer is attached has more than one user, set permissions that: Give users access to all features of the printer and Card Printer Driver, including messages. ...
  • Page 57 From the Permissions list, select the access for each user or group: To enable printing, select Allow permission for Print, Manage this printer, and Manage  documents. To prevent a user from printing to the card printer, select Deny for all permissions. ...
  • Page 58: Printer Status Tab

    Printer Status Tab The Printer Status tab displays the printer status, port type, IP address, printer information, and any messages that apply to the printer. If your printer is part of a printer pool: Printer status information is not available. The status displays as “Printer pooling.” ...
  • Page 59: Printer Status

    You can view and update printer settings using the printer’s Printer Manager web interface. Click Configure Printer to log into Printer Manager. Refer to your printer’s Installation and Administrator’s Guide for complete information about using Printer Manager. If a shared printer client PC is connected to the host computer with a USB cable, the ...
  • Page 60: Port Type

    Port Type The Port Type displays the connection type and the printer IP address: USB—The printer is connected locally via USB.  Network—The printer is connected using a network connection. The network IP address can  be either IPv4 or IPv6. Printer Information The Printer Information box shows the following: Model...
  • Page 61 3-Track ISO Magnetic Stripe  JIS Magnetic Stripe  & T INTS The Card Printer Driver sample cards use the settings specified in the Printing Preferences  Layout window, except for the following: Orientation, Print on Both Sides, and Rotate front side card image 180 degrees.
  • Page 62 To print a sample card: Open the Printer Properties window. Select the Printer Status tab. If the printer status is something other than Ready or Busy, determine why the printer is unavailable. Do one of the following: Click Print Sample Card. ...
  • Page 63: Card Counts Tab

    Card Counts Tab The Card Counts tab of the Printer Properties window shows the number of cards that have been processed by the printer. On the Printer Properties window, click the Card Counts tab. The tab displays current and total counts. Click Ask Printer for Update to see the most recent card counts.
  • Page 64 The Card Counts tab provides the following information: Total All the cards the printer has processed. Current All cards printed since the last time the count was reset. Current counts can be reset using Printer Manager. Completed The number of cards that completed successfully. Rejected The number of cards that did not process correctly.
  • Page 65: Supplies Tab

    Supplies Tab The Supplies tab of the Printer Properties window shows the supplies installed in the printer, including the type of supply, the estimated percentage remaining, the part number, and a description of the supply. The supplies information that displays is determined by the type of printer and any additional installed components.
  • Page 66 The Card Printer Driver Supplies tab shows the following supply information: Supply Status The supply is installed, and at least 10% of the roll remains. The supply is installed, and less than 10% of the roll remains. Unknown The supply is missing or is not valid. Remaining The percent of supply remaining.
  • Page 67: About Tab

    About Tab The About tab shows the Card Printer Driver version and any additional information about the driver. On the Printer Properties window, click the About tab. Click OK to close the Printer Properties window XPS Card Printer Driver User’s Guide...
  • Page 68: Uninstall The Card Printer Driver

    Uninstall the Card Printer Driver You can uninstall the Card Printer Driver using either of the following methods: Uninstall the Driver with the Driver Installation CD or Downloaded File  Uninstall the Card Printer Driver Without the Driver Installation Media page 60 ...
  • Page 69 The Remove the Printer Driver from the PC window displays. Click Remove the Driver. The XPS Card Printer Uninstall dialog box displays. If the printer is connected via a USB cable, make sure that the cable is connected to the PC. If the printer connects to a network via Ethernet, you can continue with the uninstall.
  • Page 70 An activity indicator displays as the Card Printer Driver is being removed. The Driver removed screen displays. Click Restart Now. Card Printer Driver Management Tasks...
  • Page 71 If the printer was connected via USB, a message displays reminding you to unplug the USB cable. Click OK after you disconnect the USB cable. Click Restart Now again to complete the driver removal. XPS Card Printer Driver User’s Guide...
  • Page 72: Uninstall The Card Printer Driver Without The Driver Installation Media

    Uninstall the Card Printer Driver Without the Driver Installation Media Use the following procedure to remove the Card Printer Driver if you do not have access to, or cannot use, the Driver Installation CD. Windows 10 users must use this procedure to uninstall the Card Printer Driver. Remove the device.
  • Page 73 Remove the driver from your system. From the Windows Start menu, select All Programs > Datacard Printers and click XPS Card Printer Uninstall. Windows 8.1 users: Display the Apps screen and click XPS Card Printer Uninstall. Click Yes when prompted to allow the program to make changes to your computer.
  • Page 74 The XPS Card Printer Uninstall dialog box displays a warning that no printer activity occurs while the driver files are removed. Click OK to continue. The XPS Card Printer Uninstall dialog box displays a message that the Card Printer Driver is uninstalled.
  • Page 75: Chapter 4: Card Design Tasks

    Chapter 4: Card Design Tasks This chapter provides information about card design tasks you can perform with the Card Printer Driver. Use the following information to fine tune your card design and set up your card printing preferences: Change a Card Design page 64 ...
  • Page 76: Change A Card Design

    Change a Card Design Card design refers to the combined features of the printed cards. An organization can change: The arrangement of card components, such as moving a photo from the center to the left  side of the card. The source for card components, such as using a different camera for taking photos, or using ...
  • Page 77: Design Tasks In Windows Printing Preferences

    Design Tasks in Windows Printing Preferences The Printing Preferences window allows you to specify default settings that define how your card prints. The values set in the Printing Preferences window are used for all cards printed using the Card Printer Driver unless they are overridden by your card design application or by using an escape.
  • Page 78: Print On Both Sides Of The Card

    Print on Both Sides of the Card You can print on both sides of the card using the Card Printer Driver. The method for printing on both sides depends on the printer model. Printers that include a duplex printing module automatically turn the card to print on both ...
  • Page 79 Start your application and select the card printer as the current printer. Use the application’s page setup options to set the correct paper size for your printer. Printer Paper Size Dimensions SD/CD/CE series ISO ID-1 2.13 x 3.38 in. printers CR805 Retransfer ISO ID-1 2.23 x 3.51 in.
  • Page 80: Advanced Options

    Advanced Options Use the Advanced Options window to specify additional print settings. The following sections describe each of the Advanced options. Paper Size The correct paper size for your printer displays. Printer Type Paper Size SD/CD/CE series printers ISO ID-1 (85.60 x 53.98 mm) CR805 Retransfer Card Printer ISO ID-1 Retransfer Copy Count...
  • Page 81: Disable Printing

    Disable Printing The Disable printing option allows you to send a card through the printer without printing on the card. Use this option to: Encode a magnetic stripe or smart card chip. Refer to “Encode the Magnetic Stripe Without  Printing”...
  • Page 82: Disable Printing Examples

    Click OK to save the setting and close the Advanced Options window. On the Layout tab, click Apply. Click OK to close the Printing Preferences window. When you send a job to the printer, the Card Printer Driver discards the printable data based on the Disable printing selection and sends only the data or instructions you want the printer to process.
  • Page 83 Disable Card Side Printing for Special Card Designs If a card design calls for printing on only one side of the card, you can use the Disable printing option to avoid printing on the wrong side of the card or using ribbon for the side of the card with no printing.
  • Page 84: Print Black Image Pixels Using Monochrome

    Print Black Image Pixels Using Monochrome When you use a ribbon that has both color and monochrome, such as YMCKT or CMYKP, the Card Printer Driver evaluates each image to determine if it should be printed as color or monochrome. If the image is pure black on a white background, the Card Printer Driver processes it using the black (K) panel of the print ribbon.
  • Page 85 To specify the Print black image pixels using monochrome option: Open the Printing Preferences window. On the Layout tab, click Advanced. Set Print black image pixels using monochrome to On. Click OK to close the Advanced Options window. Click Apply on the Printing Preferences window.
  • Page 86: Rotate The Card Image

    Rotate the Card Image Open Printing Preferences. On the Layout tab, click Advanced. Select the side of the card you want to rotate 180 degrees, and select On. Make sure that if you rotate the back of the card that the text in your card design prints below any feature on the back side of the card (such as a magnetic stripe or signature panel)
  • Page 87: Apply A Second Layer Of Retransfer Material

    Apply a Second Layer of Retransfer Material The CR805 retransfer card printer can apply a second layer of retransfer film to the card for added durability. The second layer does not contain any images, and is applied to provide added durability to the card.
  • Page 88: Split-Ribbon Color Printing

    Split-Ribbon Color Printing Two-sided, split-ribbon color printing uses a single ribbon panel set to print both sides of a card. This lets you use less ribbon to print cards in color. The ribbon can be a full-panel or short-panel color ribbon. Split-ribbon color printing is not supported by the CR805 retransfer card printer.
  • Page 89 Ribbon Type Split Option Description YMCK K-YMC black (K) back  color (YMC) back  Note: This ribbon type does not include a topcoat panel and is meant to be used with a laminator, which can apply an overlay to one or both sides of the card. YMCKT-K K-YMCKT black (K) front...
  • Page 90 When the split-ribbon option specifies black, printing on that side of the card is done only in  black, even if the original text and images are in color. Based on the split-ribbon option selected, the printer flips the card multiple times to print ...
  • Page 91: Input Hopper

    Input Hopper For printers that have an optional multi-hopper, the Input Hopper setting allows you to select the hopper to use when you print a card. This setting does not display for single-hopper printers. You also can use an escape to specify the input hopper to use. Refer to “Input Hopper Selection Escape”...
  • Page 92: Impress Card

    Impress Card If your laminator system is equipped with the optional impresser, you can select to add an impression to the front of the card. The impresser uses an installed die to stamp an impression on the card. The impresser typically is used with a laminator and uses heat to fuse the overlay material to the card, adding an extra measure of security.
  • Page 93: Print Area Tab

    Print Area Tab The Print Area tab allows you to specify printing and non-printing areas on the card. For card printers that support printing to rewritable cards, you use the Print Area tab to  specify erase options (refer to “Select an Erase Pattern”...
  • Page 94: Select A Preset Mask

    Select a Preset Mask Do the following to select a preset mask for magnetic stripe or smart card areas: Open the Printing Preferences window. Select the Print Area tab. For the side of the card with the non- printing area, select Block printing and topcoat over this area, and then select the area from the list.
  • Page 95: Use A User-Defined Topcoat Bitmap

    Use a User-Defined Topcoat Bitmap User-defined bitmaps allow you to apply topcoat to a card in custom patterns or shapes when the predefined blocking areas and escapes are not sufficient. The bitmap files are installed as part of the Card Printer Driver Installation in the C:\CardPrinter folder. If you previously used an older- generation desktop printer, the bitmap files may already be on your PC.
  • Page 96 Modify a User-Defined Bitmap Creating a custom bitmap is not recommended. Instead, modify the bitmap files provided with the driver. The bitmap files are black-and-white, one-bit-per-pixel files that contain the specifications for blocking. The white areas of the bitmap represent the topcoat blocking area, and the black area represents the topcoat areas.
  • Page 97: Select A User-Defined Bitmap

    Create a new blocking area by drawing a white shape or pasting a graphic. The following example shows a possible signature area below the magnetic stripe area on the back of a card. The magnetic stripe and signature areas were created by drawing a white rectangle on the black background of the file CRDLandTopcoatBack.bmp.
  • Page 98: Select An Erase Pattern

    Select an Erase Pattern When a printer is configured to print to rewritable cards, you use the Print Area tab to specify the erase option to use. The Print Area tab erase options display only when the Print Mode tab Rewrite option has been selected.
  • Page 99 Create a new erase pattern by drawing a shape that corresponds to the erase area of the card. The example shows a custom erase area that erases just the middle portion of a portrait-oriented card. Save the file with the same name and in the same location (C:\CardPrinter).
  • Page 100: Retransfer Printer Print Area Tab

    Retransfer Printer Print Area Tab A retransfer printer uses the ink ribbon to print images on the retransfer film, which is then bonded to the card using a heated roller. When you print to a CR805 retransfer printer, you use the Print Area tab to select a preset mask to do the following: Block the application of primer over the smart card chip on the front of the card.
  • Page 101: Color Adjustment Tab

    Color Adjustment Tab The Card Printer Driver allows you to adjust the color printing on a card using the Printing Preferences window. Using the Color Adjustment tab, you can change the following: The brightness of color printing on the card ...
  • Page 102: Contrast

    Evaluate the appearance of the cards. Repeat these steps until the cards meet your requirements. Click Apply to save the new values. Contrast The Contrast setting changes the degree of difference between the light and dark values of an image. Click the Up arrow to increase contrast, or the Down arrow to decrease contrast.
  • Page 103: Color Balance

    Color Balance Evaluate the image for color balance. Does the card have a yellow cast or do photos have a greenish tint? If most of the card prints with the correct colors, consider using a graphics application to change the logo or other part of the card that needs color improvement. Determine which color needs adjustment.
  • Page 104: Print Mode Tab

    Print Mode Tab The Print Mode tab allows you to specify the print resolution to use when printing a card. For card printers that support printing to rewritable cards, use the Print Mode tab to tell the printer to use the rewrite feature. Refer to “Select the Rewrite Option”...
  • Page 105: Select The Rewrite Feature

    Select the Rewrite Option When a card printer supports rewritable card printing, the Rewrite check box is enabled on the Print Mode tab. If the printer does not support rewritable cards, the Rewrite option is not available. When you select the Rewrite option on the Print Mode tab, the Print Area tab displays the erase options for a rewritable card.
  • Page 106: Lamination Tab

    Lamination Tab The Lamination tab displays only if your printer is part of a laminator system. It allows you to specify how you want to apply overlay material to your card. The laminator system can have one or two laminators (labeled L1 and L2) that can apply a patch or topcoat overlay to one or both sides of a card.
  • Page 107: Debow The Card

    Debow the Card When you apply an overlay to a card, the card may become bowed slightly due to heat from the laminator. Select the Debow card option on the Lamination tab to use the debow mechanism in the laminator to return the card to its proper shape.
  • Page 108: Printer Setup For Rewritable Cards

    Printer Setup for Rewritable Cards Printing rewritable cards on a printer that supports the rewrite option requires that the printer, Printer Manager, and the Card Printer Driver all are set up properly. Set Up the Printer Do the following to prepare the printer to print rewritable cards: Open the printer cover and remove the print ribbon cartridge.
  • Page 109: Set Up The Card Printer Driver

    Select Print from the Printer Setting menu. On the Print page, change the RewritableCardEnable setting to Enabled. Change the other Rewritable settings, as needed. Refer to the Printer Manager Print settings section in your printer’s Installation and Administrator’s Guide for more information about the Rewritable card settings.
  • Page 110 Select the Print using rewritable cards check box. Refer to “Select the Rewrite Option” page Selecting the Rewrite option on the Print Mode tab enables the erase options on the Print Area tab. Select the Print Area tab. Select the erase option you want to use. Refer to “Select an Erase Pattern”...
  • Page 111: Card Design For Uv Ribbon

    Card Design for UV Ribbon Color print ribbons with a UV fluorescent (F) panel are supported by the Card Printer Driver. The UV printing is undetectable under normal lighting and is meant to provide an additional form of security. The Card Printer Driver supports UV printing from multiple applications. The driver detects when a UV ribbon is installed in the printer and determines the text and graphics to print with the UV panel.
  • Page 112: Set Up A Uv Card Design

    Set Up a UV Card Design When a UV element is placed over the top of a color or black (K) element, these elements print as though the UV element isn’t there. Although the UV element cannot be seen under normal lighting, be aware of the following when creating your card design: Text with a UV shadow prints so that the text characters display under normal lighting and a ...
  • Page 113: Print Uv Design Elements

    Printers can print UV elements on both the front and the back of the card. A two-sided card  design with UV on both the front and back uses two panel sets of the ribbon. If the card design contains the UV color, but UV ribbon is not detected in the printer, UV ...
  • Page 114: Escapes

    Escapes Escapes are formatted text that the Card Printer Driver converts to printer commands to support a number of operations, including the following: Block printing  Apply topcoat  Erase and write rewritable cards  Encode magnetic stripe data  Select an input hopper ...
  • Page 115: Print Blocking Escapes

    Print Blocking Escapes The Card Printer Driver provides several methods to prevent printing and topcoat on specific areas of the card. Refer to “Non-Printing Areas” in your printer’s Installation and Administrator’s Guide and “Print Area Tab” page 81 for more information. By default, the entire surface of the card is available for printing and topcoating.
  • Page 116: Print Blocking Syntax

    Print Blocking Syntax The syntax or structure of each print blocking escape is ~XX%n1n2n3n4?, where: The beginning of the escape. The type of action: PB—Print Block  TA—Topcoat Add  TR—Topcoat Remove  The start of values. The distance (in mm) from the top of the card to the start of the print blocking area.
  • Page 117 The following example shows the direct-to-card print blocking dimensions for a three-track magnetic stripe area. Top of card Portrait Top of card n1 = 0 n2 = 3.5 mm n3 = 14 mm n4 = 86 mm Left edge Landscape Left edge n1 = 3.2 mm n2 = 0...
  • Page 118 Block Print Escape A block print escape begins with ~PB%. Examples: ~PB%10 10 55 15? Printing is blocked in one area. ~PB%3.2 0 86 14.7;20 13 60 9? Printing is blocked in two areas, such as a magnetic stripe and signature panel. ~PB%? No printing is blocked on the current card.
  • Page 119: Escape Support For Rewritable Cards

    Escape Support for Rewritable Cards When rewritable printing is enabled, you can use print blocking and topcoat escapes to specify the write and erase areas. Use topcoat escapes to control the erase area. The areas where topcoat would be applied is where the card is erased.
  • Page 120 The following example shows retransfer printer print blocking dimensions, and the escape values to enter, for a three-track magnetic stripe area. Top of card Portrait Top of card n1 = 0 n2 = 5.2 mm n3 = 11.3 mm n4 = 86 mm Left edge Landscape Left edge...
  • Page 121: Magnetic Stripe Escapes

    Sentinel> 2 (ABA) ~2;1234567890? The only Start Sentinel permitted for 3 (TTS) ~3;1234567890? tracks 2 and 3 is a semicolon (;) Used by Entrust Datacard, JVC, and Fargo printers ~<track#><data> 1 (IATA) ~1ENCODING WITH ESCAPES 2 (ABA) ~21234567890 Used by Eltron/Zebra printers...
  • Page 122: Set Up Magnetic Stripe Escapes

    Set Up Magnetic Stripe Escapes Format the text and graphics to print on the card. Use card production software or another application to create the card design. Type the encode data (text) for one track. Locate an area on the card where typing the data to encode does not affect other card design components.
  • Page 123: Input Hopper Selection Escape

    Input Hopper Selection Escape Some printer models offer an optional multi-hopper that has six input hoppers, each holding 100 cards. The Card Printer Driver allows you to specify the number of the hopper to use on the Advanced page of the Printing Preferences Layout tab. However, this option applies the hopper selection to all cards sent to the printer.
  • Page 124: Laminator Escape

    Laminator Escape Lamination systems can use escapes to control the application of overlay on a card and to debow the card. The syntax for a laminator escape is ~LM%Lxy;D?, where: Indicates the beginning of the escape. Identifies the escape as a laminator escape. Indicates the start of laminator values.
  • Page 125: Impresser Escape

    Only one escape is used.  If more than one escape is entered in the same text string, only the first escape is used.  Subsequent escapes, even if they are valid, are not processed. If multiple escapes are entered separately, only the last escape is used. ...
  • Page 126: Apply A Second Retransfer Layer Escape

    Apply a Second Retransfer Layer Escape When you use the Card Printer Driver with a CR805 retransfer card printer, you can use an escape to apply a second layer of retransfer film to a card for added durability. The second layer does not contain any images, and is applied strictly to provide additional protection for the card.
  • Page 127: Embosser Escape

    Embosser Escape Use an embosser escape to specify the font and position of embossed and indented data. An embosser escape is made up of the following elements: Escape preamble—Tells the Card Printer Driver that the text characters following are part of ...
  • Page 128: Emboss/Indent Position

    Indent Helvetica [front 14 cpi black ribbon]* Tactile Identifier Mark (refer to Appendix C: "Tactile Identifier Mark Conversion”) * Note: Add 20 (decimal) to override default side. Emboss/Indent Position The emboss/indent position indicates the start of the emboss or indent data. horz_offset Whole number in mils (1/1000 of an inch) from left edge of card to center of first character...
  • Page 129: Emboss Example

    Emboss Example The embosser escapes define emboss and ~EM%2;401;843;0001 3416 7890 1286 indent data to produce the following card. The ~EM%10;401;650;0001 sample card shows the location of each ~EM%1;800;480;2007 embossed element. The escapes can be placed ~EM%1;1600;480;10/17 anywhere on the card design that does not ~EM%1;401;328;Janice Holloway contain data to be printed.
  • Page 130: Magnetic Stripe Fonts

    Magnetic Stripe Fonts The Card Printer Driver provides fonts to format magnetic stripe data. Use these fonts when magnetic stripe escapes cannot be used. Use the application’s page setup feature to set the paper size to the proper size for your printer, either ISO ID-1 or ISO ID-1 Retransfer.
  • Page 131 & T INTS Do not use character formatting, such as kerning.  Do not use smart quotes. Straight quotation marks are allowed.  Use a small font size to shorten the lines of text to encode.  Keep text to print on a different line from text to encode. ...
  • Page 132 Card Design Tasks...
  • Page 133: Chapter 5: Installation Troubleshooting

    The Card Printer Driver Installation CD is provided in the CD folder included in the shipping carton. If the CD is not available, you can download the driver from http://www.datacard.com. Select Support & Drivers > Drivers & Downloads from the menu. Enter your printer model in the Enter Product Name or Number area, and click Go.
  • Page 134: Usb Installation Troubleshooting

    USB Installation Troubleshooting Problem Solution The cable is loose. Reconnect the USB cable to the ports on the PC and the printer. Power the printer off, and then back on. If the PC and printer still do not communicate, restart the PC. The data cable is Power off the printer.
  • Page 135 Problem Solution The Print Sample Card The Print Sample Card button in Printer Properties is enabled button is not available. when the printer and Card Printer Driver communicate normally. If Print Sample Card is not available, make sure that the U button on the printer front panel is steady green and that Ready displays on the LCD panel.
  • Page 136: Network Installation Troubleshooting

    Network Installation Troubleshooting Problem Solution The network cable is Reconnect the data cable to the network port and the printer, loose. making sure that it is snapped in. Restart the printer. The Status page of Follow your network troubleshooting procedures to isolate Printer Properties shows and test each component of the computer-to-printer the printer is not...
  • Page 137: Appendix A: Windows Printer Sharing

    Appendix A: Windows Printer Sharing This appendix provides information about how to install and share the Card Printer Driver on a host and client PC running the Windows 7, Windows 8.1, or Windows 10 64-bit operating system. Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that prints to the printer.
  • Page 138 Enable printer sharing. Open the Devices and Printers window and right-click the card printer icon. Select Printer properties to display the Printer Properties window. Allow printer sharing. On the Printer Properties window, select the Sharing tab. Select Share this printer. The printer name displays in the Share name field. Write down the printer name.
  • Page 139 Configure security for sharing printing and viewing print error messages. From the Printer Properties window, select the Security tab. Review the Group or user names list. Make sure that the default settings on the Security tab have the following printer-sharing permissions: Everyone has Print ...
  • Page 140 Allow users or groups to view printing error messages. From the Security tab, select a user or group and select Allow for the Manage this printer permission. Repeat for each user or group. iii. Click Apply to save changes for each name. Configure the host PC printing preferences.
  • Page 141: Install The Card Printer Driver On The Client Pc

    Install the Card Printer Driver on the Client PC The client PC must be running the Windows 7, Windows 8.1, or Windows 10 64-bit operating system. Refer to “Printer Sharing Requirements” page 28 for a list of supported host/client operating system combinations. The following instructions may vary slightly based on the operating system of the client PC.
  • Page 142 Add the printer to the client PC. Open the Windows Devices and Printers window. Select Add a printer. The Add Printer wizard displays. Select Add a network, wireless or Bluetooth printer. The system searches for networked printers and displays the Select a printer page.
  • Page 143 When you type the last backslash without a printer name, a list of host printers displays in a drop-down list. Select the shared printer from the drop-down list. Click Next. If the Do you trust this printer? dialog box displays, click Install Driver. Windows installs the Card Printer Driver.
  • Page 144 Windows Printer Sharing...
  • Page 145: Appendix B: Windows Server 2008 And 2012 Printer Sharing

    Appendix B: Windows Server 2008 and 2012 Printer Sharing This appendix provides information about how to install and share the Card Printer Driver on a host PC running either the Windows Server 2008 or Windows Server 2012, 64-bit operating systems. Windows Server 2008 or 2012, 64-bit Installation Printer sharing involves setting up the host PC for sharing, then installing and setting up the Card Printer Driver on each client system that prints to the printer.
  • Page 146 Write down the printer name and host PC name. Remember to record the printer device name. You need this printer name to install the Card Printer Driver on the client PC. Display the Devices and Printers window. Select the card printer icon and click Print server properties in the menu bar.
  • Page 147 Configure security. Skip this Configure security section if you want to accept the following defaults: All users (the Everyone account) can print.  Only the person who enabled sharing on the printer (the CREATOR OWNER  account) can view printer error messages at the client PC. Users at the client PC can view printer error messages from Windows Print Manager.
  • Page 148 iii. If the names or groups do not display in the list, add the names or a group as follows. Repeat for each name you want to add. – Click Advanced. The Select Users or Groups dialog box displays. – Select Object Types.
  • Page 149 – Click OK. The Select Users or Groups window displays the names you selected. When you finish adding names, click OK to close the Users and Groups dialog box. In the Names list, select the name or group to set up. Do not select the Manage documents or the Deny check boxes for any user or group.
  • Page 150: Install The Card Printer Driver On The Client Pc

    Install the Card Printer Driver on the Client PC The client PC must be running the Windows 7, Windows 8.1, or Windows 10 64-bit operating system. Refer to “Printer Sharing Requirements” page 28 for a list of supported host/client operating system combinations. Differences between operating systems are noted, as needed.
  • Page 151 Click Install driver. When a message displays that you successfully added the printer, click Next. Close any open windows. Click Finish to close the wizard. The shared card printer icon displays in the Devices and Printers window of the client PC. If card production software is installed on this computer, or if you need other support files, such as magnetic stripe fonts, install the XPS Card Printer Plug-in or support files from the Driver Installation CD.
  • Page 152 Windows Server 2008 and 2012 Printer Sharing...
  • Page 153: Appendix C: Tactile Identifier Mark Conversion

    Appendix C: Tactile Identifier Mark Conversion Embosser font 11 allows you to emboss up to three braille (Tactile Identifier Mark or TIM) characters on a card. Braille uses a 6-dot format to represent letters, numbers, and combinations of sounds. The braille characters are expressed as a sequence of numbers that indicate the position of the dots, with dots 1–3 in the left column, and dots 4–6 in the right column.
  • Page 154 ASCII Braille Dots Braille ASCII (dec) ASCII (hex) (char) (dec) Dots (bin) Cell Meaning (space) (none) 00000000 (space) 2-3-4-6 00101110 38-113-117- 26-71-75- &quot; 00010000 (contraction) 111-116-59 6F-74-3B 3-4-5-6 00111100 (number prefix) 1-2-4-6 00101011 1-4-6 00101001 38-97-109- 26-61-6D- &amp; 1-2-3-4-6 00101111 112-59 70-3B 38-97-112-...
  • Page 155 ASCII Braille Dots Braille ASCII (dec) ASCII (hex) (char) (dec) Dots (bin) Cell Meaning 00100010 2-3-5 00010110 2-3-5-6 00110110 ( or ) 2-3-6 00100110 “ or ? 00010100 1-5-6 00110001 00110000 (letter prefix) 1-2-6 00100011 1-2-3-4-5-6 00111111 3-4-5 00011100 1-4-5-6 00111001 00001000 (accent prefix)
  • Page 156 ASCII Braille Dots Braille ASCII (dec) ASCII (hex) (char) (dec) Dots (bin) Cell Meaning 76 or 108 4C or 6C L or l 1-2-3 00000111 77 or 109 4D or 6D M or m 1-3-4 00001101 78 or 110 4E or 6E N or n 1-3-4-5 00011101...

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