DataCard SD260L Installation And Administrator's Manual
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DataCard SD260L Installation And Administrator's Manual

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®
™
™
™
Datacard
SD260L
/SD360
/SD460
Card Printers
Installation and Administrator's Guide
January 2017
Part No. 527445-001, Rev. D

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  • Page 1 ® ™ ™ ™ Datacard SD260L /SD360 /SD460 Card Printers Installation and Administrator’s Guide January 2017 Part No. 527445-001, Rev. D...

  • Page 2: Trademark Acknowledgments

    Trademark Acknowledgments Datacard is a registered trademark and service mark of Entrust Datacard Corporation in the United States and other countries. Entrust is a registered trademark and service mark in the United States and other countries.

  • Page 3: Compliance Statements

    Safety The following basic safety tips are given to ensure safe installation, operation, and maintenance of Entrust Datacard™ equipment. • Connect equipment to a grounded power source. Do not defeat or bypass the ground lead. • Place the equipment on a stable surface (table) and ensure floors in the work area are dry and non-slip.

  • Page 4: Regulatory Compliance

    Regulatory Compliance EMC Compliance Notice To ensure compliance of the model RX10 retransfer printer to the radiated emissions requirements for class “A” Information Technology Equipment, be sure to use a shielded Ethernet cable when connecting to your network Notice for USA (FCC Notice) This equipment has been tested and found to comply with the limits for Class A computing devices, pursuant to Part 15 of FCC rules.

  • Page 5: Notice For Japan

    Notice for Europe The EU Declaration of Conformity can be found on EntrustDatacard.com WARNING: This is a class A product. This equipment is compliant with class A of either CISPR32 or CISPR22. In a domestic/residential environment this equipment may cause radio interference, in which case the user may be required to take adequate measures.
  • Page 6 Wash hands after handling. Entrust Datacard believes that its products are not harmful when used as designed. However, the above warning is made in compliance with the State of California Safe Drinking Water and Toxic Enforcement Act of 1986, which requires warning labels on products that may contain elements that the State of California considers harmful.

  • Page 7: Revision Log

    Revision Log SD260L/SD360/SD460 Card Printers Installation and Administrator’s Guide Revision Date Description of Changes March 2014 First release of this document (formerly Part No. 527249-001). Updated for SD460 laminating system and XPS Card Printer Driver 5.0. February 2015 Updated for XPS Card Printer Driver 6.0; added IPv6 information.
  • Page 8 viii...

  • Page 9: Table Of Contents

    Contents Chapter 1: Installation ............1 PC Requirements.
  • Page 10 Print Bar Codes ............. 24 Bar Code Guidelines .
  • Page 11 Flipper ..............61 MagStripeGeneral .
  • Page 12 Cleaning Supplies ............. 97 Replacement Parts .

  • Page 13: Chapter 1: Installation

    Chapter 1: Installation This chapter describes system requirements and provides setup instructions for the Datacard® SD™ Series Card Printers. Your installation may have additional requirements for a card production environment. Consult your system administrator to determine the optimum location for card production.

  • Page 14: Ethernet Requirements

    USB hub to which you can connect both printers. Electrical Requirements The power supply detects the input voltage and works within the range stated. Electrical Requirements Printer Model Input Output SD260L or SD360 110–240V/50–60 Hz/1.5Amp 24V/3.0Amp/72W SD460 Refer to “SD460 Electrical Requirements” page A-3.

  • Page 15: Site Requirements

    Do not use the printer for purposes other than the intended use.  Printer Dimensions The external printer dimensions are shown in the following illustration. 8.8 in 224 mm 21.2 in 539 mm 6.87 in 174 mm SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 16: Clearance Requirements

    Clearance Requirements The following measurements show the printer dimensions when the input hopper and printer cover are open. We recommend that you provide a minimum of 3 inches (76.2 mm) of additional clearance around the printer to maintain access to the power cord and data cables, to load and remove cards and supplies, and to provide ventilation.

  • Page 17: Secure Printing Requirements

    Card Printer Driver to function. For more information, refer to your printer’s Driver Guide. If your card production site requires secure printing, use the following: Datacard SD260L, SD360, or SD460 card printers with DPCL2Secure enabled and DPCL2  disabled...

  • Page 18: Set Up The Printer

    Set Up the Printer Use the information in the following sections to set up the printer to print cards. Prepare the Printer  Install Optional Equipment page 9  Configure the Printer page 14  Use the Card Printer Driver page 16 Use OpenCard Data Format page 17...

  • Page 19: Load The Print Ribbon

    Remove the protective wrapper from the cleaning sleeve (c). Load a new cleaning sleeve with each new roll of print ribbon, if you notice debris on the printed cards, or if the cleaning sleeve is no longer sticky. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 20: Install The Ribbon Cartridge

    Install the Ribbon Cartridge Install the assembled print ribbon cartridge into the printer. Open the printer cover. Hold the print ribbon cartridge by the handle and lower it into the printer with the handle toward the front of the printer. Make sure that the ribbon cartridge is correctly positioned in the guides.

  • Page 21: Install Optional Equipment

    To assemble the base, arrange the base sections back to back, as shown. Standard Output Hopper Large Output Hopper Base Sections You can remove the standard hopper and attach the large output hopper without using tools. SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 22 Do the following to attach the printer to the bases, and to install the larger output hopper. You also can refer to the instructions shipped with the large output hopper kit. Position one base section with the open end facing the back of the printer. Lift the printer over the base section.

  • Page 23: Install The 200-Card Input Hopper

    Push the hopper down until it clicks Hopper Release Tab into place. Load up to 200 cards in the hopper and close the hopper cover. The printer is ready to print cards. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 24: Install The Optional Cable Lock

    Install the Optional Cable Lock The cable lock is a user-installed feature that does not require special tools to install. The package contains a cable lock, instructions, and a metal security plate. The security plate is installed in the printer and is designed to accommodate the T-bar of the cable lock. The cable lock is available with either a key or combination lock.

  • Page 25: Plug In And Power On The Printer

    To connect an SD460 laminating system, refer to Appendix A: "SD460 Laminating System”. Press the P button on the front panel to power on the printer. The front panel LCD displays OWER Ready when the printer is ready to print. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 26: Use The Front Panel

    Use the Front Panel The front panel of the printer provides the controls you need to operate the system. Refer to the printer’s User’s Guide for complete information about using the front panel. LCD Panel Status Lights Ribbon Cards Power Button User Light &...

  • Page 27: Enable Ipv6

    Network IPv6 menu. NTER Set the IP Mode. The IP Mode determines whether the printer uses IPv4-only or both IPv4 and IPv6 addressing. Press E to enter the IP Mode menu. NTER SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 28: Use The Card Printer Driver

    Press the down arrow to display DualStack on line 2. Specifying DualStack allows the printer to use both IPv4 and IPv6 addresses. Press E to set the IP Mode. NTER The IP Mode must be set to DualStack to allow any of the following settings to be used.

  • Page 29: Use Opencard Data Format

    The OpenCard Data Format option is not supported by the Card Printer Driver.  When OpenCard is enabled, the Card Printer Driver cannot be used to communicate with the printer. The SD460 system does not support the OpenCard format.  SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 30 Installation...

  • Page 31: Chapter 2: Elements Of Card Design

    The layout of the data.  Front of Card Printed Topcoat Optional lamination for enhanced wear  Smart Card Chip protection and security (laminating Photo Bar Code systems only). Optional ultraviolet (UV) printing for enhanced security.  SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 32: Printing Design

    Printing Design Printing design includes color and monochrome printing, bar code printing, non-printing areas, and card layout. Color Printing Color print ribbon is available in full-panel and short-panel styles. Full-Panel Ribbon Full-panel color printing uses a print ribbon with three Full-panel YMCKT Ribbon color panels: Y (yellow), M (magenta), and C (cyan).

  • Page 33: Short-Panel Ribbon

    The printer can print text in any color. Small characters are likely to be more readable if they are a sans-serif font formatted as black and printed with the black (K) panel. Refer to “Print Text in Monochrome” page 23. The printer supports 6-point or larger text. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 34: Print Graphics In Color

    Print Graphics in Color The printer produces full-color images from most types of graphics. It can use BMP, JPEG, TIFF, and PNG file formats for photos and logos. Vector graphics, such as WMF and SVG files, have components such as shapes with lines and fills. Components defined as black normally print with the K panel.

  • Page 35: Monochrome Ribbon

    Monochrome Ribbon—Green Ribbon Saver Continuous monochrome printing with Datacard-certified ribbon uses the Ribbon Saver feature. With Ribbon Saver, the printer begins using ribbon at a location that corresponds to the leading edge of the card. The printer continues to spool ribbon for the length of the image but no farther.

  • Page 36: Print Bar Codes

    Print Bar Codes Bar code design follows a set of standards based on the type of bar code produced. Bar codes contain a series of black lines (bars) separated by white areas (spaces). Each character of encoded data is represented by a set of bars and spaces. A bar code standard specifies the number and width of bars and spaces needed to encode a character.

  • Page 37: Test Bar Codes

    Include other card design components that you use in production, such as topcoat.  Use the same bar code readers as users have, and test each card multiple times to simulate  any wear the card might experience. Also test multiple cards. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 38: Card Design Changes That Affect Bar Codes

    Card Design Changes That Affect Bar Codes If you make substantial changes to the way you produce cards, review your setup tasks to make sure that cards continue to have the quality you require. Changes that can affect bar codes include: Purchasing a new brand of card stock, which can change the color of some images.

  • Page 39: Apply Topcoat

    The dimensions shown in the following sections are examples to help you determine the non- printing area. The actual dimensions can vary depending on the card stock you use. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 40: Standard Magnetic Stripe Non-Printing Area

    Standard Magnetic Stripe Non-Printing Area The magnetic stripe typically is on the back of the card. The following table shows the standard measurements for magnetic stripes. Use these values if you need to define a non-printing area. The non-print blocking area must extend outside the magnetic stripe by 0.05 in (1.27 mm), indicated by the dotted lines.

  • Page 41: Card Layout

    Margins for Card Features Maintain a margin between printing and card features, such as a signature panel, magnetic stripe, or smart card chip. For best results, do not print closer than 0.05 inch (1.27 mm) from those features. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 42: Backgrounds

    Backgrounds Use the following suggestions to help you select a background for a professional-looking card. For best results, make sure that the background design does not emphasize the location of card features, such as embedded electronics. Consider using a white background for the card to achieve consistent professional results. ...

  • Page 43: Magnetic Stripe Design

    : ; < = > TTS (Thrift Third Standard) The maximum number of characters for TTS format is 104 characters. Numeric characters (0–9) and the following special characters are allowed: : ; < = > SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 44: Single-Track Option (Jis)

    Single-Track Option (JIS) The default data format for a single-track magnetic stripe module is the JIS (Japanese Industrial Standard) Type II format. The maximum number of characters for the JIS format is 69 characters. These characters can include spaces, numeric characters (0–9), uppercase alphabetic characters (A–Z), lowercase alphabetic characters (a–z), and the following special characters: ! "...

  • Page 45: Magnetic Stripe Coercivity

    A cable for the smart card port used (this cable is not needed for single-wire processing)  A card production application that is designed to work with the printer and the smart card  application Smart cards that work with the reader in the printer  SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 46: Smart Card Codes On The Printer Label

    Smart Card Codes on the Printer Label The configuration label includes codes that identify the type and model of the smart card module installed in the printer. The following table lists the codes used on the configuration label. Code on Label Type of Smart Card Module Integrator Contactless HID pcProx Contactless...

  • Page 47: Single-Wire Smart Card

    Printer Manager also contains troubleshooting features such as a log file that can track all processes of a card job. Service providers can use the information in the log file to troubleshoot and relay information when troubleshooting card processing issues. Refer to Chapter 3: "Printer Manager” for more information. SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 48 Elements of Card Design...

  • Page 49: Chapter 3: Printer Manager

    Chapter 3: Printer Manager This section describes Printer Manager, the Datacard web interface available to users, administrators, and Datacard service providers. Printer Manager Printer Manager is a browser-based interface that displays information about the printer. System administrators and service providers can use Printer Manager to fine-tune card appearance, set advanced options, and troubleshoot printing problems.

  • Page 50: Printer Manager User Access Levels

    WebService WebService access has all of the above adjustments with additional access to adjust offsets. The WebService user typically is an Entrust Datacard-trained service provider. Access Printer Manager The initial Printer Manager screen allows users to log on with a user name and password that determine their user access level.
  • Page 51 Continue to the website to access Printer Manager. For printers that do not support secure communications, enter the following  in the browser Address area: http://printer_IP_address. Refer to “Secure Printing Requirements” page SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 52 The Printer Manager Log In screen displays. Select the language in which to display the Printer Manager session from the Select Language column. In the Please Log In section, select a Username that matches your job responsibility and enter a password (if required). Refer to “Printer Manager User Access Levels”...

  • Page 53: Printer Manager Settings

    The options available in Printer Manager are determined by the printer model and the options installed on the printer. The Printer Manager options described in the following sections may not be available for all printers. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 54: Status Menu

    Status Menu The Status menu displays general information about the printer and its usage statistics. Users at all access levels can view or print the Status menu information. You cannot change the information on the Status menu. Status Menu Option Function WebUser WebAdmin...
  • Page 55 The page shows the IP address, network mask (or IPv6 prefix), gateway address, and MAC address for each adapter. About Printer Manager Display the Printer Manager View View software version and copyright information. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 56: Printer Setting Menu

    Printer Setting Menu Use the Printer Setting menu to view and customize printer settings. Printer Setting Menu Option Function WebUser WebAdmin Communication Set or view the network Change Current address method used by the Values printer. ActivityLog Set values in the activity log Change all to help isolate card Current Values...
  • Page 57 Set customized magnetic Change all stripe values for track 3. Current Values Laminator Specify laminator settings Change all Current Change all Values Current Values LaminateType Specify overlay settings Change all Current Change all Values Current Values SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 58: Communication

    Printer Setting Menu Option Function WebUser WebAdmin Update Password Set or update passwords for Change WebUser the WebUser and WebAdmin and WebAdmin access levels. passwords Set Job Queue State Enter values for shipping the Requires a Requires a printer to a repair facility, or password password when securing the printer to...
  • Page 59 IPv6DHCPv6Select—Select whether or not the printer obtains an address and stateful  configuration from a DHCPv6 server. Disable this setting if a DHCPv6 server is not present. IPv6DNSPrimaryAddress, IPv6DNSSecondaryAddress—These settings are not used at this  time. SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 60 IPv6ManualAddress—Enter the IPv6 address using the following format:  xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx Refer to “Access Printer Manager” page 38 for more information about entering an IPv6 address. IPV6ManualSelect must be set to Enabled for the printer to use this setting. IPv6ManualPrefixLength—Specify the IPv6 manual subnet prefix length. IPv6 addresses ...

  • Page 61: Activitylog

    FilterSystem—Write system information with the specified severity, and higher, to the  activity log. A value of Information results in most events being written to the log. InternalLog—Enable or disable the activity log on the printer.  SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 62 Activity Log Example: Change the FilterJobStates status recorded in the activity log to help isolate a card production problem. Select Printer Setting > Activity Log. Set FilterJobStates to Error from the drop-down list. Changes to the state of a job, with this severity and higher, are written to the activity log.

  • Page 63: Behavior

    11) NetworkAccessControl Disabled Disabled 12) Plugin Enabled Enabled 13) Remake Enabled Enabled 14) RemakeMethod Conserve Conserve Supplies Supplies 15) RetrieveDataTimeout [0 – 120] 16) RibbonInitialize Enabled Enabled 17) SNMP Enabled Enabled 18) WebServerSecure Enabled Enabled SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 64 Printer Manager setting to use the desired ATR format. CPX—Enable or disable the CPX communications protocol used by some Datacard systems.  DataStorageSecure—Allows you to encrypt the data stored on the printer’s internal SD card.

  • Page 65: Vitalproductdata

    Caution: Do not disable the web server. If the web server is disabled, you cannot launch Printer Manager and configuration changes cannot be made. To reverse this action, you must contact Entrust Datacard. To restrict access for the WebAdmin access level, select Printer Setting > Update Password and specify a password.

  • Page 66: Frontpanel

    FrontPanel Use the FrontPanel settings to customize the printer front panel. Default Current Value Allowed Description Value (unit) Range 1) BacklightBrightness [0 – 100] 2) KeySenseLevel [0 – 10] 3) LcdConfigMenu Enabled Enabled 4) LedCardsPickedToCleaning [0 – 1000000] 5) LedPrintheadCyclesToCleaning 2500 2500 [0 –...

  • Page 67: Print

    15) ColorMatchG[1] [0 – 255] 16) ColorMatchG[2] [0 – 255] 17) ColorMatchG[3] [0 – 255] 18) ColorMatchG[4] [0 – 255] 19) ColorMatchG[5] [0 – 255] 20) ColorMatchG[6] [0 – 255] 21) ColorMatchG[7] [0 – 255] SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 68 Current Value Description Default Value (unit) Allowed Range 22) ColorMatchG[8] [0 – 255] 23) ColorMatchG[9] [0 – 255] 24) ColorMatchG[10] [0 – 255] 25) ColorMatchR[0] [0 – 255] 26) ColorMatchR[1] [0 – 255] 27) ColorMatchR[2] [0 – 255] 28) ColorMatchR[3] [0 –...
  • Page 69 PC monitors using  the standard Red, Green, and Blue color space. MatchSP results in printing that closely matches legacy card printers.  SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 70 ColorMatchB[0–10], ColorMatchG[0–10], ColorMatchR[0–10]—The ColorMatch settings for  Blue(B), Green(G), and Red (R), are used by the printer to make sure that the print color output is consistent for all ribbon types. Each value has been calibrated so that the colors that print on a card are the same for every ribbon type.
  • Page 71 TPowerDuplex—Modify the intensity of the back-side T (topcoat) ribbon panel.  Increase the value to make printed topcoat thicker or more uniform.  Decrease the value to prevent ribbon breaks while printing the topcoat.  SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 72 TrailTrim—Modify the number of millimeters to remove from the trailing edge of a full-size  image to keep it within the print area (1 mm = 0.0394 in. or about 11.8 dot rows). Increase the value to lengthen the printed area. ...

  • Page 73: Pick

    The Flipper settings define values for the duplex module in duplex-option printers. Flipper settings are available for WebService access-level users only. Contact your service provider for assistance if you need to change the printer’s flipper settings. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 74: Magstripegeneral

    MagStripeGeneral Magnetic stripe settings are available for WebAdmin and WebService access-level users to set up basic magnetic stripe options. Default Current Allowed Description Value Value (unit) Range 1) Attempts [1 – 5] 2) Coercivity HICO HICO 3) DataFormat1 IATA IATA 4) DataFormat2 5) DataFormat3 6) NoDataDisableTrack...
  • Page 75 StripeEncoderMultiplier—This value is information only and cannot be changed. It is  determined when an SSA test is run. WriteTrack (1, 2, 3)—Allow magnetic stripe write actions to write to tracks 1, 2, and 3.  SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 76: Magstripecustomtrack 1-3

    MagStripeCustomTrack 1–3 Custom magnetic stripe settings are available for WebAdmin and WebService access-level users to define custom magnetic stripe options. Current Value Description Default Value (unit) Allowed Range 1) CustomCharHigh Track 1: 95 [1 – 255] Tracks 2 & 3: 63 2) CustomCharLength Track 1: 6 [1 –...
  • Page 77 CustomSdsSs—The number of start sentinels before each data record. You should not change  this value. CustomStartSentinel—Specify the first character encoded, which identifies the start of the  encoded data for the track. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 78: Laminator

    Using custom magnetic stripe data formats is a two-step process. First, define the custom tracks using MagStripeCustomTrack1, MagStripeCustomTrack2, and MagStripeCustomTrack3. Second, apply the custom track using the settings on the MagStripeGeneral menu. To use the defined custom track: Open the MagStripeGeneral menu. Select Custom for DataFormat1, DataFormat2, or DataFormat3 to use the custom track.
  • Page 79 [0 – 4000] PositionOffset1 21) Hopper1CardImpress 2000 1687 [0 – 4000] PositionOffset2 22) Hopper1CardImpress 2000 2725 [0 – 4000] PositionOffset3 23) Hopper1CardImpress [50 – 160] Temperature 24) Hopper1CardNumber [1 – 3] OfImpresses 25) ImpresserSpeed [50 – 2000] SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 80 Current Value Description Default Value (unit) Allowed Range 26) L1CoolingTime [0 – 20000] 27) L2CoolingTime 1000 1000 [0 – 20000] 28) RollerTypeInstalledL1 Standard Standard 29) RollerTypeInstalledL2 Standard Standard 30) ScanBarCodeRetries [0 – 5] Change settings as needed, and then click Set Current to apply changes. DebowDelay—Specify the amount of time (in milliseconds) to wait before the debow action ...

  • Page 81: Exceptioncardimpress

    Increase the offset value to increase the distance of the impression from the trailing edge  of the card. Decrease the offset value to decrease the distance of the impression from the trailing  edge of the card. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 82: Exceptioncardnumber

    ExceptionCardImpressTemperature—Set the temperature of the impresser punch (in  degrees Celsius). Increase the value to increase the temperature of the impresser punch.  Decrease the value to decrease the temperature of the impresser punch.  ExceptionCardNumberOfImpresses—Enter the number of impressions to be stamped on the ...
  • Page 83 Increase the offset value to increase the distance of the impression from the trailing edge  of the card. Decrease the offset value to decrease the distance of the impression from the trailing  edge of the card. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 84: Impresserspeed

    Hopper1ImpressTemperature—Set the temperature of the impresser punch (in degrees  Celsius). Increase the value to increase the temperature of the impresser punch.  Decrease the value to decrease the temperature of the impresser punch.  Hopper1NumberOfImpresses—Enter the number of impressions to be stamped on the card. ...

  • Page 85: Laminatetype

    [100 – 250] OverlaySpeed AdjustmentL1 [-40 – 40] OverlaySpeed AdjustmentL2 [-40 – 40] OverlayTemp [100 – 200] OverlayTemp AdjustmentL1 [-20 – 40] OverlayTemp AdjustmentL2 [-20 – 40] UserOverlay1Name None UserOverlay2Name None UserOver3Name None UserOverlay4Name None SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 86 You can download an updated laminator supplies overlay database from the Drivers and Downloads page at www.datacard.com. The downloaded zip file contains instructions and a utility that updates the laminator.
  • Page 87 UserOverlay1Name, UserOverlay2Name, UserOverlay3Name, UserOverlay4Name—These  settings allow you to specify a user-defined name for an overlay type, based on the overlay named in OverlayDisplayedName. You then can override the settings for the specified overlay. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 88: Update Password

    Update Password WebAdmin access-level personnel can specify to password protect Printer Manager and limit access to the advanced settings. Adding password protection is the preferred method of restricting access to Printer Manager. If no password is assigned, a password is not needed to log on to Printer Manager.

  • Page 89: Set Job Queue State

     Click Set Job Queue State to apply the changes. To re-enable an “Offline” printer and set it back to “Online,” you must enter the same password that was used to set it to “Offline.” SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 90: Troubleshooting Menu

    TroubleShooting Menu The TroubleShooting menu for the WebAdmin access level contains settings and tools that help you isolate card production issues. Use the TroubleShooting options to print test cards, view and print the activity log, reset the log, reset counters, and reset the printer. TroubleShooting Menu Option Function...

  • Page 91: Test Card

    Lamination Options None Debow Impress Test Card Other Options Description Current Value (unit) Allowed Range Copies [1 – 10] Park Smart Card Smart Card Park Time 10 seconds [0 – 300] Do not eject card SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 92 Enter the value(s) for the type of test card to print, and then click Run to send the test card to print. Input Hopper Number—Select the input hopper from which the test card should be picked.  Magnetic Stripe—Print the test card with encoded magnetic stripe data. ...
  • Page 93 Smart Card Park Time—Enter the amount of time to hold the test card in the smart card bay,  from 0 to 300 seconds. Do not eject card—Select this option to prevent the test card from being ejected from the  printer. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 94: Activity Log

    Activity Log The Activity Log displays information about printer activity. It includes all actions and errors since last reset. Save and send the activity log to your service provider when you request service. The log provides valuable information for troubleshooting printer performance issues. Click Download to save the activity log information.

  • Page 95: Personalization Tools Menu

    To export an item to your PC, select the item to export and click Export Item. Specify a  location for the exported item. Add Card Stock Type a name for the card stock in the Card Stock Name dialog. Click Add to load a card stock. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 96: Maintenance Menu

    Maintenance Menu The Maintenance menu allows WebUser and WebAdmin access-level users to run a cleaning card from Printer Manager. Additionally, the Maintenance menu provides the WebAdmin level with the rights to upload updates to the printer. Maintenance Menu Option Function WebUser WebAdmin Cleaning...

  • Page 97: Updates

    The used card is ejected into the laminator output hopper. Updates The Updates option allows a WebAdmin access-level user to send an external settings file to the printer. To upload a settings file: Click Browse and select the file to upload. Click Upload File. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 98: Log Out Menu

    Log Out Menu Use the Log Out option to end the current Printer Manager session and return to the Printer Manager Log In page. For security, close the browser window after you log out. Log Out Menu Option Function WebUser WebAdmin Log Out Log out and return to the...

  • Page 99: Chapter 4: Supplies And Parts

    Print Ribbon page 88  Laminator Supplies page 92  Cards page 95  Cleaning Supplies page 97  Replacement Parts page 98  Optional Equipment page 99  Cables and Power Supplies page 100  SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 100: Print Ribbon

    Print Ribbon Print ribbon kits are available from your dealer. Kits include a print ribbon, a cleaning card, and a replaceable cleaning sleeve. For best results, run a cleaning card and replace the cleaning sleeve with each new print ribbon. The first time a color ribbon with a region code is installed in the printer, the printer is assigned to the region and must use supplies with the correct region code.

  • Page 101: Color Print Ribbon Kits

    Monochrome ribbons do not have a region code and can be used by all printers. Monochrome ribbon can be: Alternating black and topcoat panels (KT or KTT ribbon)  Continuous black (K ribbon)  A continuous color, such as red or silver  SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 102: Monochrome Print Ribbon Kits

     Ribbon Saver A roll of Datacard-certified monochrome ribbon enables the Ribbon Saver feature in the printer. Ribbon Saver can increase the number of cards printed with each roll of ribbon because only the printed portion of the ribbon is used. Excess ribbon is not advanced, reducing waste.

  • Page 103: Print Ribbon Storage Guidelines

    If the printer will not be used for an extended period, remove supplies from the printer and  store them with new supplies. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 104: Laminator Supplies

    Laminator Supplies The laminator applies topcoat or patch overlay material to the front and back of the card. Topcoat is a continuous film and patch is a die-cut polyester shape designed to fit standard ISO ID-1 size card stock. Topcoat and Patch Overlays A patch overlay can cover the complete card, can have a opening for a smart card chip, or can cover the card under the magnetic stripe.
  • Page 105  DuraShield clear and holographic overlays must be used with a ribbon that includes an inline topcoat (T) panel, for example, KT, YMCKT, YMCKT-K, YMCKT-KT, ymcKT, or YMCKF-KT. It must be applied over the topcoat. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 106: Overlay Storage Guidelines

    Overlay Storage Guidelines Store overlay material in the original package until you load it in the laminator. Keep the  original packaging closed until you are ready to use the overlay. The overlay maintains its quality for about one year. For optimum card quality, purchase and ...

  • Page 107: Cards

    Printing on cards that previously have been issued might introduce substances that interfere with card printing or damage the printer. If a previously printed card has been printed with topcoat, the card cannot be printed a second time. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 108: Adhesive-Backed Cards

    Adhesive-backed cards are printed, and then adhered to contactless smart cards when the card surface is not flat enough to print. Use only Datacard adhesive-backed cards with the printer. The printing surface (white side) of an adhesive-backed card meets the material requirements for use in the printer.

  • Page 109: Card Storage

    Laminator cleaning cards Pack of 10 double-sided, sticky cleaning cards used to clean the laminator when a holographic overlay is installed. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 110: Replacement Parts

    They are used in the SD460 system only. Impresser Die Contact Entrust Datacard to special order a new die for your impresser. The die must be installed by an authorized Entrust Datacard service provider. The die is available for the SD460 system only.

  • Page 111: Optional Equipment

    200-card hopper can be installed without using tools. Cable Lock The printer can be used with a cable lock. Obtain the lock from your dealer, because it includes an added security plate that is inserted into the printer. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 112: Cables And Power Supplies

    Use a standard Ethernet network cable, also called a Category 5 or Cat 5 cable, to connect the printer to a network port. Ethernet cables are not available from Entrust Datacard. You can purchase a cable from a third-party supplier.

  • Page 113: Power Cords

     European power cord  India power cord  Israel power cord  Italy power cord  Japan power cord  South Africa power cord  Swiss power cord  United Kingdom power cord  SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 114 Supplies and Parts...

  • Page 115: Appendix A: Sd460 Laminating System

    Using an overlay material with holographic or other transparent images also improves the security of the card. These materials are tamper evident, making it difficult to reproduce or modify a card. Printer Laminator SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 116: Sd460 Site Requirements

    SD460 Site Requirements Provide space for the system and for clearance around the system. Refer to “Site Requirements” page 3 for information about selecting a location for the system. System Dimensions The external system dimensions are shown in the following illustration. 20.2 in 513 mm 23.8 in / 604 mm...

  • Page 117: Clearance Requirements

    The power supply is rated as follows: Electrical Requirements System Component Input Output Printer 110–240V/50–60 Hz/1.5 Amp 24V/3.0Amp/72W Laminator with L1 only 100–240V/47–63 Hz/2.2 Amp 24V/3.75Amp/90W Laminator with L1, L2, 100–240V/47–63 Hz/2.2 Amp 24V/6.6Amp/160W and impresser SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 118: Unpack The System

    Unpack the System Remove the printer and laminator from their shipping cartons. Open the printer shipping carton and remove the printer and its accessories. Open the laminator shipping carton and remove the accessories boxes. Power Supplies and Cords Laminator Packing Materials (foam end caps) Lift the laminator from the carton and remove the foam end caps.

  • Page 119: Bolt-Down Option

    + 0.75 inch (20 mm). Two M6 washers, purchased separately.  1/4-inch (7 mm) drill bit.  Drill two holes in the mounting surface following the dimensions and requirements shown in the following figure: SD260L/SD360/SD460 Installation and Administrator’s Guide...
  • Page 120 Carefully tip the laminator onto its left side (the side without the access door). Insert the M6 well nut threaded inserts into the bolt-down openings on the bottom of the laminator. Return the laminator to its upright position and position it over the holes that are drilled in the mounting surface.

  • Page 121: Assemble The Printer And Laminator

    Press down on the printer carefully, but firmly, to position Push the printer locking lever to the right to lock the printer onto the laminator. Make sure that the printer is securely locked to the laminator. Close the laminator access door. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 122: Connect The Power Cords

    Connect the interconnect cable from the laminator to the lower port on the printer. Connect the Power Cords Connect the printer power cord to the printer. Plug the power supply cord into the power outlet. Connect the laminator power cord to the laminator and to the power supply.

  • Page 123: Connect The Sd460 System To A Pc

    Refer to the printer’s Driver Guide to set up the Card Printer Driver. If you do not use the Card Printer Driver, refer to your ID software documentation for information about how to design cards and send jobs to the printer and laminator. SD260L/SD360/SD460 Installation and Administrator’s Guide...

  • Page 124: Load Laminator Overlay Material

    Load Laminator Overlay Material Load the overlay material in one laminator cartridge at a time. The L1 (green) and L2 (orange) cartridges fit only in their assigned locations inside the laminator. They are not interchangeable. Open the laminator door. Remove the L1 (green) laminator cartridge from the laminator.
  • Page 125 Replace the loaded laminator cartridge in the printer. Remove the L2 (orange) cartridge from the laminator, if installed. Repeat step 3 through step 6 to load the overlay onto the cartridge. Close the laminator door. SD260L/SD360/SD460 Installation and Administrator’s Guide A-11...

  • Page 126: Power On The System

    Power On the System Press the power button on the front panel of the printer to power on the system. The printer and laminator perform internal checks and initialize supplies. If message 222, Firmware version mismatch, displays on the LCD, refer to the SD460 SLM Laminating System Quick Install Guide for information about updating the printer and laminator firmware versions.

  • Page 127: Use The Printer Lcd Panel

    NTER Cleaning Card displays on line 2. Press the down arrow key. Test Card displays on line 2. Press E NTER Start displays on line 2. Press E to print the test card. NTER SD260L/SD360/SD460 Installation and Administrator’s Guide A-13...

  • Page 128: Use Printer Manager

    Use Printer Manager Use Printer Manager to print test cards and fine-tune your lamination settings. Refer to Chapter 3: "Printer Manager” for complete information about accessing and using Printer Manager. Do the following to print a test card from Printer Manager: Log on to Printer Manager.
  • Page 129 Select WebAdmin from the drop-down menu and then click Log In. Run a test card. Select TroubleShooting > Test Card. SD260L/SD360/SD460 Installation and Administrator’s Guide A-15...

  • Page 130: Verify The Test Card

    Select the print and lamination options you want to test, and then click Run to print a test card. You also can select to debow the test card, and impress the card if an impresser is installed. Verify the Test Card Examine the test cards to verify the following.

This manual is also suitable for:

Sd360Sd460Cd800Cd820

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