Problem
Printing is blurred.
The printed card has
small unprinted areas.
Part of the printed image
is discolored.
44
Probable Cause
The cards have a matte,
not glossy, finish.
The rollers are dirty.
The printhead is dirty.
Unprinted cards have
scratches.
Cards have embedded
particles, an uneven
surface, or the card edge
has burrs.
The rollers are dirty or
the card packaging
contains debris.
Cards have fingerprints
or other dirt on them.
A signature panel is
located on the other side
of the card.
The rollers are dirty or
the card packaging
contains debris.
Solution
Use cards that meet the requirements for the
printer. Refer to "Cards" in your printer's
Installation and Administrator's Guide for
specifications.
Run a cleaning card. Refer to "Run a Printer
Cleaning Card" on page
Clean the printhead. Refer to "Clean the
Printhead" on page
28.
Handle cards carefully. Refer to "Card Quality
Guidelines" in your printer's Installation and
Administrator's Guide.
Use cards that meet the requirements for the
printer. Refer to "Cards" in your printer's
Installation and Administrator's Guide.
Run a cleaning card. Refer to "Run a Printer
Cleaning Card" on page
Handle cards carefully. Refer to "Card Quality
Guidelines" in your printer's Installation and
Administrator's Guide.
Design the card to avoid printing photos over
signature panel residue.
Run a cleaning card. Refer to "Run a Printer
Cleaning Card" on page
meet the requirements for the printer. Refer
to "Cards" in your printer's Installation and
Administrator's Guide.
30.
30.
30. Use cards that
Troubleshooting