Manage Calls On Vvx 1500 Phones - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide

Manage Calls on VVX 1500 phones

When you have active and held calls on VVX 1500 phones, your phone displays the number of calls next
to the line key. If you have an active call and numerous held calls on a line, the Active Call screen
displays and a list of held calls displays above the soft keys, as shown next. If you have only held calls on
your line, the Active Call screen does not display.
Active and held calls on a VVX 1500 phone
A green bar on the line key indicates the line has an active call, and a flashing red bar indicates the line
has one or more held calls.
Your phone displays only the list of calls for one line at a time. If you have multiple lines on your phone,
you have to select the line to view calls on that particular line.
To view a list of calls on your line:
» Tap the line.
The line key glows green, and a list of held calls displays above the soft keys. The first held call on
the line is automatically resumed.
You can manage a call by holding, resuming, or transferring the call, or you can initiate a conference.
When you have more than three held calls on a line, you can press the left and right arrow keys to display
the remaining held calls.
To manage held calls:
1 Tap the line with the held call.
The first held call on the line is automatically resumed.
2 Tap
or use the right arrow key to view additional held calls.
3 Tap a held call.
4 Do one of the following:

Tap Hold or press the Hold key to place an active call on hold.
Polycom, Inc.
UC Software 5.2.0
47