Transfer Calls; Park And Retrieve Calls; Park Calls - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide

Transfer Calls

You can transfer calls to another person in the following ways:
●
Blind transfer Transfer calls directly to another line without speaking with the other party first.
●
Consultative transfer Speak with the other party before completing the transfer.
To perform a consultative transfer:
1 During a call, select Transfer.
2 The active call is placed on hold.
3 Dial a number or choose a contact from the call list or directory.
4 Speak with the contact and select Transfer when you are done talking.
To perform a blind transfer:
1 During a call, select Transfer.
2 From the dialer, select Blind and dial a number or choose a contact from the call list or directory. If
you do not see Blind, select More > Blind.
The call is transferred directly to the contact.
To cancel a transfer before the call connects:
» Select Cancel.

Park and Retrieve Calls

Using the Lync Call Park feature, you can park up to eight calls while you continue to make calls and
answer other incoming calls on your phone. Call Park is different from call hold in that the call is placed in
a call orbit on the Microsoft
can be retrieved by any Lync-compatible phone with access to the orbit. Check with your system
administrator to find out if this feature is available on your phone.

Park Calls

You can park up to eight active or held calls on your line. If you try to park additional calls, a message
displays stating that the maximum number of calls have been parked on the server.
Polycom, Inc.
® Lync ® Server. Calls placed in the call orbit are given a retrieval number and
UC Software 5.2.0
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