Polycom VVX 300 Quick Start Manual
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Also See for VVX 300:
- User manual (207 pages) ,
- Owner's manual (58 pages) ,
- Quick manual (32 pages)
Related Manuals for Polycom VVX 300
Summary of Contents for Polycom VVX 300
- Page 1 Hosted Phone Quick Start Guide Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX 300-310 phone.
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Page 2: Table Of Contents
Contents Equipment ..............Dial Pad . - Page 3 Make the Right Connection Thanks for choosing Midco for your business hosted phone service! Your experience with this service matters to us. We hope you find this quick start guide is a helpful tool to get you going with this service. We have even more tips and tools at Midco.com/Business/Support, where you can learn more about different features, read common questions and answers, and get tips about your services.
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Page 4: Equipment
Equipment Dial Pad Use the dial pad buttons to enter information for new contacts. • To type with the dial pad keys, press a button repeatedly to view the character options. Stop to select a character. • To backspace or delete, press the <<... -
Page 5: Do Not Disturb
Do Not Disturb If you have a service that supports Do Not Disturb (DND), you can disable ringing and forward all your calls directly to voicemail. To enable or disable ringing, press the DND softkey from the Home or Lines view. -
Page 6: Features
Features Phone Views Your phone has three main views on its screen. Lines View This default view displays phone lines, favorites and soft keys. You can access this view any time. If your phone is idle, you can press the Line key to access the dialer. -
Page 7: Calls
Calls Only one call can be active at a time. You can use the handset, speakerphone or headset for calls. • During a call, you can change modes by picking up the handset or by pressing the speakerphone or headset button. If you navigate away from your call(s), press the Home button to see Active •... - Page 8 To answer a call: Use one of these options. • Press the speakerphone button or Answer softkey. • Pick up the handset. • Press the headset button. Press Answer while you’re on an active call. The current call will be placed •...
- Page 9 To reject a call: From the incoming call window, press Reject to send a call directly to your voicemail. You can also reject an incoming call from the lines or calls views. You cannot reject calls on shared lines. To view a recent call: Choose one of these ways to view your recent calls.
- Page 10 To place a conference call: You can make conference calls with up to six parties. There are multiple options to connect a conference call. • When no call is connected yet: Call the first party. After the call connects, press the More softkey. Select Confrnc.
- Page 11 To transfer a call: You can transfer a call to another party in three different ways: • Blind (Cold) Transfer: Transfer a call directly to another party without consulting or introducing the caller. • Semi-Attended Transfer: Transfer a call when receiving the ring-back. •...
- Page 12 Call Park The call park feature allows you to put a call on hold at one phone and continue the conversation from another phone. To park a call: While on the phone, press Hold. Press Park. Dial the seven-digit number of the phone where you want to park the call, and then press Enter.
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Page 13: Contacts
Contacts To access your contact directory: From the Home view, select the Directories softkey. Or, from the Lines view, select Directory. Press Contact Directory. To add a contact to your directory: Navigate to the contact directory, and select Add. Enter the contact’s information, and press Save. •... - Page 14 To update contact information: Go to your contact directory, and use the navigation keys to select the contact you want to update. Press Info. Select Edit. Update the contact’s information, and press Save. To dial a contact from your directory: Select a contact in your contact directory, and press Dial.
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Page 15: Favorites
Favorites If you want quick access to a contact, you can set them up as a Favorite. A smaller list of Favorites displays in the Lines view. Contacts that have a star displayed on the contact info page indicate a favorite. To view your favorites list: From the Home view, press the Directories. -
Page 16: Voicemail
Voicemail To access your voicemail messages: Choose one of these options to get to your voicemail. Dial 611. • Press the Messages button on the phone. • • From the Home view, select Messages and then Message Center. If your phone has multiple lines, the Line Select screen displays. Use the up and down arrow buttons to select the line with new messages. - Page 17 Options While Listening to Messages • Press 1 to play a message. • Press 2 to save a message and go to the next one. Press 3 to delete a message and go to the next one. • Press 4 to save a message as new. •...
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Page 18: Online Resources
Online Resources Helpful Tools and Tips Your experience with Midco matters to us. We want to help you get the most out of your services. We offer many helpful tools and resources for you at Midco.com/Business. Check it out today! Midco.com/Business/Support —... - Page 20 © 2017 Midcontinent Communications. All rights reserved. Updated December 13, 2017.