Answer Calls Automatically - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide
Answer a Call When in a Call
When you are in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps, and the Incoming Call window displays.
To answer an incoming call during a call:
» Select Answer.
The active call is placed on hold, and the incoming call becomes active.
If you don't answer the call within 10 seconds, the Incoming Call window disappears, and either the Home
or Calls screen displays.
Answer Calls on Shared Lines
Incoming calls to the shared line causes all phones to ring, and the call can be answered on any of the
phones. When you or another person answers the incoming call, a green indicator light displays on the
line key on all phones for the shared line.
You can also choose to ignore the incoming call by selecting Silence. The phone stops ringing, and the
visual notification continues to display giving you the option to answer the call.

Answer Calls Automatically

You can set up your phone to automatically answer calls using the Auto Answer feature. When this
feature is enabled, your phone automatically answers all incoming calls using the speakerphone. Your
system administrator sets how many times your phone rings before the call is automatically answered.
When Auto Answer is enabled and you receive an incoming call while in a call, the incoming call is not
answered until you end or hold the current call.
To enable your phone to automatically answer calls:
1 Select Settings > Basic > Preferences > Auto Answer.
For VVX 1500 phones, select Menu > Settings > Basic > Preferences > Auto Answer.
2 From the Auto Answer screen, select Auto Answer SIP Calls, and select Yes.
3 If your phone supports H.323 protocol, select Auto Answer H.323 Calls, and select Yes. This
option displays only if your phone supports the H.323 protocol.
4 Select Microphone Mute, and choose Yes (the default setting) to mute the microphone for auto-
answered calls.
5 For VVX 500, 600, and 1500 phones, select Video Mute, and select Yes to mute the video when
video calls are auto-answered. The default setting is No. See the section
information on placing video calls.
6 Select Save.
These settings are applied to all incoming calls on your phone.
Polycom, Inc.
UC Software 5.2.0
Video Calls for more
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