Forward Incoming Calls - Polycom VVX 300 User Manual

Polycom VVX Business Media Phones User Guide

Forward Incoming Calls

You can choose to forward an incoming call to a contact or forward all incoming calls to one of your
contacts.
Forward an Incoming Call to a Contact
You can forward an incoming call directly to a contact without answering the call.
To forward an incoming call to a contact:
1 In the Incoming Call screen, select Forward.
2 From the Call Forwarding screen, enter the forwarding number, and select Forward.
Forward All Calls to a Contact
You can set up your phone to forward all calls to a contact, which you can also do with the Do Not Disturb
feature enabled. Call forwarding is not available on shared lines.
Note: Call Forwarding and Microsoft Lync Server
If your phone is configured to work with Lync Server, your call forwarding options are different than
those described below. For more information on forwarding calls with Lync, see the section
Incoming Lync
To forward all calls to a contact:
1 Select Forward or select Settings > Features > Forward.
For VVX 1500 phones, select Menu > Features > Forward.
2 If your phone has multiple lines, select a line.
3 From the Forwarding Type Select screen, select a forwarding type:

Always Forwards all incoming calls.

No Answer Forwards all unanswered incoming calls.
Busy Forwards incoming calls when you're in a call.

4 Enter a contact's number, and select Enable.
You can also enter a contact's URL or IP address, if this feature is enabled.
5 If you selected the No Answer option, you can enter the number of rings before your phone
forwards the call. A value of 2 is recommended.
The forwarding number you chose scrolls in the status bar. When you select Always as your
forwarding option, the forwarding icon
To disable call forwarding:
1 Select Forward.
2 If your phone has multiple lines, select a line.
Polycom, Inc.
Calls.
displays next to the phone line.
UC Software 5.2.0
Forward
52