Download
Share
Print this page
Polycom VVX 300 Manual
  1. Manuals
  2. Brands
  3. Polycom Manuals
  4. IP Phone
  5. VVX 300
  6. Manual

Polycom VVX 300 Manual

Hide thumbs Also See for VVX 300:

Advertisement

Quick Links

Download this manual

Advertisement

loading

Related Manuals for Polycom VVX 300

Summary of Contents for Polycom VVX 300

  • Page 2: Table Of Contents

    Phone Display …………………………………………………………………………………… Voicemail Greeting ……………………………………………………………………………… Voicemail …………………………………………………………………………………………… Answering an Incoming Call …………………………………………..………………………… Answering Call Waiting ……………………………………………………………………. Consultative Transfer ………………………………………………………………………… Blind Transfer ……………………………………………………………………………………… Blind Transfer to Voicemail ………………………………………….………………………… 3 Way Conference Calls …………………………………………………………………………… Contact Directory ……………………………………………………….………………………… Do Not Disturb ………………………………………………………………………………………… Additional Features ………………………………………………………..…………………………...
  • Page 4 Step 1: Press the Home Key, navigate to Messages and then select Message Center. **You can also simply press the Messages button on the phone Step 2: You will then be asked to enter your PIN. • The default voicemail pin is 19807 Step 3: Select option 5 to go into your voicemail options.
  • Page 5 Checking Voicemail Remotely From an Auto Attendant Step 1: Dial the main number Step 2: Once a recording starts to play, press the * key Step 3: Enter your extension number Step 4: It will then ask for your pin followed by the # key **You are now in your own personal voicemail Recording a General or Shared Voicemail Step 1: Dial *45 and the Extension of the general/shared...
  • Page 6 When a call comes into your phone the screen will show the Caller ID Name and Number if available. You can pick up the handset to answer the call or you can select the The Reject button will stop answer softkey to the call from ringing on the answer the call on phone and send it directly...
  • Page 7 When on an active call and a second call comes in to your extension, After the second call waiting beep, the phone screen will the available Caller ID of the new call will show on the entire screen of show both calls. The call that you are currently on will be the phone and you will hear a beep.
  • Page 8 Consultative Transfer is used when you would like to notify a user that you have a call for them before sending it over. This is also referred to as a warm transfer. *If you would like to transfer the call to a number that you have stored as a speed dial, you can press Lines...

  • Page 9: Voicemail

    A blind transfer is when you transfer a caller to a phone number or extension without speaking to them first. This is also referred to as a cold transfer Step 1: To initiate a Blind Transfer, press the Transfer softkey If you would like to transfer the call to a number that you have stored as a speed dial you can press Lines softkey to display the speed dials, otherwise...
  • Page 10 Blind Transfer is also used to transfer someone into a voicemail. This allows the call to go right to voicemail without ringing the extension first. Step 2: Enter *41 and the extension of the user whose Step 1: To initiate the Blind Transfer, press the voicemail you would like to send the caller to.
  • Page 11 ** You also have the option to press the Lines softkey if you would like to add a caller that is programmed as a speed dial. The Lines Step 1: The bar on the Step 2: Press the Conference Step 3: Enter the 10 digit phone softkey will bring screen shows the active call softkey.
  • Page 12 Accessing the Contact Directory Step 3: All of the contacts in the directory Step 2: Contact Directory will automatically be will be listed. You can use the navigation Step 1: Press the Home button and highlighted. Press the number 1 or press the key to scroll through them to find a specific navigate to the Directories icon.
  • Page 13 Do Not Disturb or DND mode will send all of your calls directly to voicemail. Intercom and pages will not come through a phone in DND mode. Enable DND: To put your phone in DND press the DND Icon: Once DND is selected, the DND status Home button to pull up the phone menu.
  • Page 14 Call Park Put A Call Into A Call Park Step 1: Press Transfer Step 2: Dial the Call Park Extension Step 3: Press Send **Please note, transferring to call parks must be done using a blind transfer Retrieve A Call From A Call Park Step 1: Dial the call park extension Step 2: Press Send or Dial **If the call park is programmed as a speed dial on your phone you can simply click the blinking light next to the call park speed dial...

  • Page 15: Consultative Transfer

    Listen To Voicemail: Dial *45> Enter Pin (If Applicable) Consultative Transfer: Select TRANSFER > Select CONSULTATIVE >DIAL NUMBER (Or Press LINES To Access Speed Dials) > Select SEND > Announce The Caller > Select TRANSFER (Press CANCEL To Stop Transfer) Blind Transfer: Select TRANSFER >...

  • Page 16: Support

    Tech Support Phone: Email: 4000 North Cannon Ave 888.575.4754 support@corp.netcarrier.com Lansdale, PA 19446...

This manual is also suitable for:

Vvx 150 series