Using Answer Emergency; Using Call Agent - Nortel IP Phone 2004 User Manual

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Supervisor features

Using Answer Emergency

Use the

Answer Emergency

emergency situation.

(Goodbye)

Use the

Call Agent

feature to receive calls from agents in an

1. When the LCD next to the

Emergency

Answer Emergency

Note 1: The Agent ID of the individual

contacting you displays on your

telephone.

Note 2: The LCD remains lit as long as

you are on the call and your status

changes to NotReady.

2. Press the

feature to contact an Agent.

1. Press the

2. Choose one of the following:

— Press a selected

— Dial the agent's Position ID.

Answer

key flashes, press the

key.

Goodbye

key to end the call.

Call Agent

key.

Agent

key.

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