Nortel IP Phone 2004 User Manual page 38

Supervisor features
The LCD indicator beside the
indication of the number of calls in the ACD queue. Table 2 lists the four
states for this LCD indicator.
Table 2: States of LCD indicator
Indicator
Off
On
Slow Flashing
Fast Flashing
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Display Queue
Queue status
Light
Normal
Busy
Overloaded
key gives you a visual
Description
There are few or no
calls waiting.
An acceptable
number of calls are
waiting.
Calls are backing up
in the queue. Calls
overflowing to this
queue will not be
accepted.
Too many calls in this
queue. New calls are
being overflowed to
another queue.